Kenmore 790. 7231 Series Use & Care Manual page 33

Before You Call
•
Problem
Oven smokes excessively when
broiling.
Flames inside oven or smoking from
oven vent.
Convection fan does not rotate.
Flex Clean does not work.
Soil not completely removed after
running Flex Clean cycle.
Oven racks discolored.
Oven light does not work.
Solutions to common problems
Solution
• Incorrect setting. Follow broiling instructions in Setting Oven Controls
section.
• Be sure oven door is closed when broiling.
• Meat too close to upper burner. Reposition the oven rack to provide
proper clearance between the meat & the upper burner. Preheat oven
when searing.
• Meat not properly prepared. Remove excess fat from meat. Cut
remaining fatty edges to prevent curling, but do not cut into lean.
• Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
• Excessive spillovers in oven. For example this will happen for pie
spillovers or large amounts of grease left on the oven bottom. Wipe up
excessive spillovers before starting oven. If flames or excessive smoke
are present see Broil in Setting Oven Controls section.
• Allow 6 minutes for convection fan to start rotating after setting
Convection.
• Oven door is open. Convection fan will turn off if oven door is opened
when Convection is active. Close oven door.
• Oven control not set properly. Review instructions in Flex Clean section.
• Flex Clean was interrupted. Review instructions in Flex Clean section.
• Excessive spillovers on oven bottom. Remove before starting Flex Clean.
• Failure to clean soil from the oven frame, the door liner outside the oven
door gasket and the small area at the front center of the oven bottom.
These areas are not in the self-cleaning area, but get hot enough to burn
on residue. Clean these areas before the self-cleaning cycle is started.
Burned-on residue can be cleaned with a stiff nylon brush and water or a
nylon scrubber. Be careful not to damage the oven gasket.
• Oven racks left in oven cavity during Flex Clean. Always remove oven
racks from oven cavity before starting a self-clean cycle. Clean by using a
mild, abrasive cleaner following manufacturer's instructions. Rinse with
clean water, dry and replace in oven.
• Be sure the oven light is secure in the socket. Also see Replacing oven light
in the Care & Cleaning section.
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