Motorola DCT5100 User Manual page 37

TROUBLESHOOTING
Problem
Picture or sound is noisy
on one channel
Sound from only one
stereo speaker
No power
Remote control does
not work
Poor audio quality
Cause
Coaxial cable is disconnected
or loose.
Cable connections are disconnected
or loose.
Power cord is disconnected.
Remote isn't set in cable TV mode.
Obstruction between remote and
cable terminal.
Dead batteries.
Audio levels on external devices not
set relative to DCT5100 volume
level.
Possible Solution
Reconnect the cable and hand-tighten if loose.
Hand-tighten or reconnect the cables properly. Ensure that wires
are not frayed and plugs are not bent or broken.
Reconnect the power cord. Ensure that the DCT5100 is plugged
into an outlet that is always live.
Press on the remote control.
CABLE
Ensure that nothing is on the DCT5100 or blocking a clear line of
sight between it and the remote control.
Change the batteries in your remote control according to the
instructions in the section, "Installing Batteries."
For best audio quality, use the remote control to set the
DCT5100 to approximately ¾ of maximum volume level and
then adjust the audio levels on the external devices.
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