Jams and misfeeds troubleshooting
To prevent jams and misfeeds:
Place the printer on a flat, level surface.
Use paper recommended for an inkjet printer.
Do not force the paper into the printer.
Paper or specialty media:
• misfeeds or skews
• multiple sheets feed or
1 Firmly grasp the paper, and gently pull it out.
2 Press the
button to reset the printer.
Load a smaller amount of paper into the printer.
See "Loading paper into the paper support" on
page 15 for more information about:
• Maximum loading amounts for each paper type
• Specific loading instructions for supported paper
and specialty media
Load paper with the print side facing you.
Remove each page as it exits the printer, and let it dry
completely before stacking.
Use high quality paper or specialty media.
Only use new, unwrinkled paper.