Konica Minolta bizhub 362 User Manual page 390

12
Symptom
The machine does not
start printing although the
print job was completed
on the computer.
12-4
Probable cause
The printer driver selected for
printing is not compatible with
the printer controller.
The network cable, parallel ca-
ble, or USB cable is disconnect-
ed.
An error has occurred in this ma-
chine.
A print job is queued in this ma-
chine, delaying printing.
"Save in User Box" was select-
ed for the print job.
"Secure Print" was selected for
the print job.
If the account track settings
have been applied, an unregis-
tered account name (or pass-
word) may have been entered.
If the authentication settings
have been applied, an unregis-
tered user name (or password)
may have been entered.
Available computer memory
space is not sufficient.
The connection of this machine
to the network is not yet estab-
lished (while connecting to a
network).
The Enhance Security mode
may be enabled on this ma-
chine.
A password rule may be ena-
bled on this machine.
Available memory space is not
sufficient.
Troubleshooting
Action
Check the printer name select-
ed.
Check that the cable is connect-
ed properly.
Check this machine's control
panel.
Check the job order on the Ac-
tive Jobs list of the machine's
control panel.
Check if the print job is stored
on the Box screen of this ma-
chine's control panel.
Check if the print job is held on
the Secure Print screen of this
machine's control panel.
Enter the correct account name
(or password).
Enter the correct user name (or
password).
Perform a test print to check
whether printing is possible.
Consult with the network admin-
istrator.
Specify the authentication set-
tings in the Enhance Security
mode. For details, consult with
the network administrator.
Enter the password that meets
the password rule.
Add memory.
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