Service Call
When a Fixing Unit Error Appears
If a fixing unit error is displayed, follow the procedure below then contact the store
where you purchased the printer.
1
Turn the printer and computer off
and disconnect the power plug from the power outlet
IMPORTANT
If a fixing unit error appears, do not turn the printer on again after you have turned
it off.
2
Contact your local authorized Canon dealer.
Describe the problems you are experiencing when you contact the dealer.
Cause
The printer is
malfunctioning.
b
c
Resolution
Follow the procedure (see "When
a Scanner Error or Service Error
Appears," on p. 6-20), then turn
the power off and on.
, remove the USB cable
a a a a
a
a
Service Call
6
,
b b b b
.
c c c c
6-19