AEG SOLO 10 User Manual page 23

• Check that the base unit's mains power adapter is plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone – not just for charging the batteries.
• Move the handset closer to the base unit.
• Check the Battery Level symbol on the display. If it is low, put the handset back on the base unit or
charging pod to recharge the batteries.
• Switch off the power at the mains socket, wait for a short while and then switch it back on. This may solve
the problem.
"I cannot make calls"
• If the handset display shows KEYS LOCKED, press and hold * to unlock it before you make a call.
• Only one handset (or the base unit) can be connected to an external line at a time. If the handset display
shows , the base is already being used by either the answering machine or another handset.
"When I press on the keys, nothing happens"
• Make sure that the batteries are fitted in your handset. If the Battery Level symbol on the display shows
'low', put your handset back on the base unit or charging pod to charge.
"When I key in a number, it appears on the display, but I cannot make an external call"
• Try a different position for the base unit – somewhere higher if possible, or further away from other
electrical equipment.
"The phone does not ring"
• Check that the base unit's mains power adapter is plugged in and power is switched on.
• The base unit needs mains power for normal operation of the phone – not just for charging the batteries.
• Make sure that you are using the telephone line cable that was supplied with your phone.
• Make sure that the ringer volume settings are not set to off. Increase the ringer volume settings.
"My call was cut off when I went out of range. Now I can't use my handset."
• Move the handset closer to the base unit before you try to make a call again.
"There is interference and noise on the line"
• Move the handset closer to the base unit, or to a different position.
• Try moving the base unit away from other electrical equipment, such as a television or a computer.
• You'll get the best reception if you place the base unit as high as possible. For example, in a two-floor
building, the first-floor landing is an ideal place.
"I hear 'beeps' from my handset while I'm on a call"
• You may be moving out of range of the base unit. Move closer or your call may be cut off.
• Check the Battery Level symbol on the display. If it's low, recharge the batteries.
"The Caller Display feature isn't working"
• You need to subscribe to the Caller Line Identification service from your network service provider.
• The caller may have withheld their number by dialling 141. Or they may be calling from a network that
does not transmit the caller's number (e.g. if they are making international calls.)
"When I try to make a call, I hear busy tone"
• If you're using a multi-handset system, check whether another handset is already on a call.
"The volume in the earpiece is low when I'm on a call"
• Make sure you're holding the earpiece correctly over your ear.
• Adjust the volume using +.
"I cannot store a phonebook entry"
• The maximum number of 100 phonebook entries has been reached. You must delete existing entries to
make space for new ones.
Intercom and transfer
"I can't transfer a call"
• Make sure that the other handset is in range of the base unit.
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