Troubleshooting; Assistance - KitchenAid 730-0336D Installation Instructions And Use & Care Manual

Cleaning Method:
Mild detergent, a soft cloth and warm water.
Rinse and dry.
CONTROL PANEL GRAPHICS
IMPORTANT: To avoid damage to control panel graphics, do not
use steel wool, abrasive cleaners or oven cleaner.
Do not spray cleaner directly onto panel.
Cleaning Method:
Clean around the burner labels gently; scrubbing may remove
printing.
Mild detergent, soft cloth and warm water.
Rinse and dry.

TROUBLESHOOTING

Grill will not light
Is the grill properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Is the igniter working?
Check that the igniter battery is properly installed or check to
see if the battery needs to be replaced. See the "Replacing
the Igniter Battery" section.
Check to see if the grill will match-light. See "Manually
Lighting the Main Grill" in the "Outdoor Grill Use" section.
Check for loose wire connections to the igniter or electrodes.
Check to see if debris is blocking the electrodes.
If a spark occurs anywhere but the igniter tip, replace the
igniter.
Burner flame will not stay lit
Is the burner properly installed and in good condition?
Check that the burner is installed properly. Check for defects
in the burner.
Flame is noisy, low or erratic
Does only one burner appear low?
Check and clean the burner ports if clogged or dirty. See
"General Cleaning" section.
Is the gas supply hose bent or kinked?
Straighten the gas supply hose.
Is the flame noisy or lifting away from the burner?
Burner may be getting too much air. Check the air shutter
adjustment, see "Check and Adjust Burners" section.
Is the burner flame mostly yellow or orange?
Grill may be in an area that is too windy, or not receiving
enough air. Check the burner air inlets for obstructions. Check
the air shutter adjustment, see "Check and Adjust Burners"
section.
16
Excessive flare-ups
Is there excessive fat in the food being grilled?
Keep flame on low or turn one burner off.
Keep the hood up when grilling to avoid excessive flare-ups.
Move food to the warming rack until flames subside.
To avoid damage to the grill, do not spray water on gas
flames.
Low heat
Natural Gas:
Gas pressure is affected by size and length of the gas line from
the house to the grill. Contact a qualified gas technician to provide
the Natural gas supply to the selected grill location in accordance
with the National Fuel Gas Code ANSI Z223.1/NFPA54 - latest
edition, and local codes.

ASSISTANCE

Before calling for assistance, please check "Troubleshooting." If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you have questions or need to order replacement parts, contact
Customer Service Center at 1-877-373-2301.
Please direct all correspondence to:
Nexgrill Industries, Inc.
5270 Edison Avenue
Chino, CA 91710
Please include a daytime phone number in your correspondence.
Accessories
Rotisserie
Order Part Number 790-0007