Rack Stability; Hp Technical Support; Customer Self Repair; Product Warranties - HP P2000 G3 User Manual

Rack stability

WARNING!
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, secure racks together.
• Extend only one rack component at a time. Racks may become unstable if more than one component is
extended.

HP technical support

Telephone numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support.
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.

Customer self repair

HP customer self repair (CSR) programs allow you to repair your storage product. If a CSR part needs
replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do
not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair

Product warranties

For information about HP storage product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty

Subscription service

HP strongly recommends that customers sign up online using the Subscriber's choice web site:
http://www.hp.com/go/e-updates.
• Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest
versions of drivers, and firmware documentation updates as well as instant access to numerous other
product resources.
• After signing up, you can quickly locate your products by selecting Business support and then Storage
under Product Category.
To reduce the risk of personal injury or damage to equipment:
HP P2000 G3 SAS MSA System User Guide 13