HP J3178A Hardware Installation Manual page 6

HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24 hours a day, seven
days a week. HP FIRST provides information on the following topics:
To access HP FIRST, dial one of the following phone numbers:
Location
U.S. and Canada Only
Outside the U.S. and Canada
To receive a list of currently available documents, enter document number 19941. The information
you requested will be sent to you by return fax. For other countries, see http://www.hp.com/
cposupport/eschome.html.
Additional HP Support Services
In addition to the above services, you can purchase various HP telephone support
services which provide you expert HP technical assistance:
HP offers other hardware support services. Please contact your reseller for more
information.
CompuServe: Go hpsys
Lib 7.
Download j3178xx.exe
Network Phone-In 1-800-790-5544
Support (hourly):
Product information
Troubleshooting instructions
Technical reviews and articles
Configuration information
Phone Number
Dial 1 (208) 344-4809 from your fax machine and press 9.
Network Phone-In Support provides you support at an hourly rate. In the U.S.,
call 1-800-790-5544. In other countries, please contact your local HP Response
Center to see if this service is available in your country.
HP SupportPack Comprehensive Network Support provides complete prob-
lem resolution for medium to large interconnected local and wide area
networks. Contact your HP Authorized Reseller or the nearest HP Sales and
Support Office for more information.
Dial 1 (800) 333-1917 with your fax machine or touch-tone phone
and press 1.