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HP J3178A Hardware Installation Manual Page 6

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HP FIRST Fax Retrieval Service
HP FIRST is an automated fax retrieval service that is available 24 hours a day, seven
days a week. HP FIRST provides information on the following topics:
To access HP FIRST, dial one of the following phone numbers:
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Outside the U.S. and Canada
To receive a list of currently available documents, enter document number 19941. The information
you requested will be sent to you by return fax. For other countries, see
Additional HP Support Services
In addition to the above services, you can purchase various HP telephone support
services which provide you expert HP technical assistance:
HP offers other hardware support services. Please contact your reseller for more
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Support (hourly):
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Phone Number
Dial 1 (208) 344-4809 from your fax machine and press 9.
Network Phone-In Support provides you support at an hourly rate. In the U.S.,
call 1-800-790-5544. In other countries, please contact your local HP Response
Center to see if this service is available in your country.
HP SupportPack Comprehensive Network Support provides complete prob-
lem resolution for medium to large interconnected local and wide area
networks. Contact your HP Authorized Reseller or the nearest HP Sales and
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Dial 1 (800) 333-1917 with your fax machine or touch-tone phone
and press 1.



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