HP Customer Support Services
How to get the latest software/agent firmware
You can download from the World Wide Web, HP FTP Library Service, CompuServe,
and HP BBS a compressed file (j3178xx.exe) containing the latest version of the HP
Switch 208/224 Management Module software and proprietary MIB. After you down-
load the file, extract the file by typing filename and pressing [Enter].
For example, j317801 [Enter].
World Wide Web
Select the "Support" section.
From this web site, you can also download information on the HP networking prod-
ucts. If you have a growing network, download the Designing HP AdvanceStack
Workgroup Networks Guide or call 1-800-752-0900 in the U.S. to receive a copy through
HP FTP Library Service
FTP to Internet IP Address — ftp ftp.hp.com.
Log in as anonymous and press [Return] at the password prompt.
Enter bin to set the transfer type.
Enter cd /pub/networking/software.
Enter get filename to transfer the file to your computer, then quit.
Login to CompuServe.
Go to the "hp" service.
Select "HP Systems, Disks, Tapes, etc."
Select "Networking Products" library.
Download filename and then quit.
Set your modem to no parity, eight bits, 1 stop bit, set speed up to 14400 bps, and with
your telecommunication program (e.g., Windows Terminal) dial (208) 344-1691 in the
U.S. to get the latest software for your HP networking product. For other countries,
(over for more services)
Obtain the latest console code (j3178xx.exe) from:
HP FTP Library:
World Wide Web: http://www.hp.com/go/network_city