Page of 283
HP Deskjet 6600 series printer
To find an answer to a question, click the appropriate topic
below:
Notices
Special features
Getting started
Connecting to the printer
Printing photos from a digital camera
Printing photos from a computer
Printing other documents
Printing tips
Printer software
Maintenance
Troubleshooting
Optional accessories
Specifications
Supplies

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   Summary of Contents for HP 6600

  • Page 1

    HP Deskjet 6600 series printer To find an answer to a question, click the appropriate topic below: Notices Special features Getting started Connecting to the printer Printing photos from a digital camera Printing photos from a computer Printing other documents...

  • Page 2

    Notices Notices and acknowledgements Terms and conventions Accessibility...

  • Page 3

    The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 4

    Terms and conventions The following terms and conventions are used in this user's guide. Terms The HP Deskjet printer is also referred to as the or printer. Cautions, warnings, and notes Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:...

  • Page 5

    Accessibility Your HP printer provides a number of features that make it accessible for people who have disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows® accessibility options and features. The printer software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications.

  • Page 6

    Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: Built-in networking network without using an external print server. Ink-backup mode: printing with one print cartridge when the other print cartridge has run out of ink.

  • Page 7

    two-sided documents automatically. Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase a Optional Auto Two-Sided Print Accessory with Small Paper Tray to print two-sided documents automatically and load small media from the back of the printer. Optional 250-Sheet Plain Paper Tray Accessory: Purchase an optional 250-Sheet Plain Paper Tray Accessory...

  • Page 8

    Getting started For an overview of the printer features, see the features page. Click the appropriate topic below for a description of a printer feature: Buttons and lights Print Cartridge Status lights Paper trays Photo/envelope feeder Print cartridges Ink-backup mode Automatic Paper Type Sensor PictBridge port For a description of the optional accessories, see the...

  • Page 9

    Printer features The HP printer has several features to make printing easier and more efficient. Buttons and lights Paper trays Photo/envelope feeder PictBridge port Print cartridges Automatic Paper-Type Sensor Ink-backup mode (not illustrated) (not illustrated)

  • Page 10

    Rear USB port Wired Ethernet port Optional accessories Automatic Two- Sided Printing Accessory (optional) 250-Sheet Plain Paper Tray Accessory (optional) Auto Two-Sided Print Accessory with Small Paper Tray (optional)

  • Page 11

    Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer. 1. Power button and light 2.

  • Page 12

    Caution: Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure. Print Cancel button Pressing the Print Cancel button cancels the current print job.

  • Page 13

    Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges. Status of the Print Cartridge Status lights On and solid Flashing 1. Print Cartridge Status lights Status of the print cartridges Low on ink Service required...

  • Page 14

    1. The left status light represents the tri-color print cartridge. 2. The right status light represents the print cartridge that is installed in the compartment on the right side of the print cartridge cradle. That print cartridge can be the black print cartridge, the photo print cartridge, or the gray photo print cartridge.

  • Page 15

    Paper trays The printer has two paper trays: In tray Out tray In tray The In tray holds paper or other media to be printed. 1. In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1.

  • Page 16

    Out tray Printed pages are deposited in the Out tray. 1. Out tray 2. Photo/envelope feeder Use the photo/envelope feeder to print single envelopes, small photos, and cards. Raise the Out tray to load paper. To prevent paper from falling out of the Out tray, pull out the Out-tray extension, and then unfold the Out-tray extension stop.

  • Page 17

    1. Out-tray extension 2. Out-tray extension stop Do not unfold the Out-tray extension stop when printing on legal paper. After the print job is complete, fold the Out-tray extension stop, and then push the Out-tray extension into the Out tray.

  • Page 18

    Photo/envelope feeder Use the photo/envelope feeder to print the following documents: Envelopes Photos Postcards 1. Photo/envelope feeder Envelopes Follow these steps to use the photo/envelope feeder for single envelopes: 1. Insert the envelope with the side to be printed on facing down and the flap to the left.

  • Page 19

    2. Push the envelope into the printer as far as it will go without bending. 3. Print the envelope. Photos Follow these steps to use the photo/envelope feeder to print a single photo: 1. Insert the photo paper into the photo/envelope feeder with the side to be printed on facing down.

  • Page 20

    3. Slide the photo/envelope feeder forward as far as it will comfortably go. If the photo paper touches the back of the paper Note: tray, you have pushed the feeder in as far as it needs to go. 4. Print the photo. Postcards Follow these steps to use the photo/envelope feeder to print a single postcard:...

  • Page 21

    3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the postcard.

  • Page 22

    Print cartridges Four print cartridges are available for use with the printer. 1. Black 2. Tri-color 3. Photo 4. Gray photo Note: The availability of print cartridges varies by country/region. Using print cartridges Everyday printing Use the black and tri-color print cartridges for everyday print jobs.

  • Page 23

    Quality black and white photos For outstanding black and white photographs, remove the black print cartridge and use a combination with the tri-color print cartridge. Replacing print cartridges When buying print cartridges, look for the print cartridge selection number. You can find the selection number in three places: Selection number label: Look at the label on the print cartridge that you are replacing.

  • Page 24

    Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink back-up mode is initiated when a print cartridge is removed from the print cartridge cradle. To remove a print cartridge, see the installation page.

  • Page 25

    Exiting ink-backup mode Install two print cartridges in the printer to exit the ink- backup mode. To install a print cartridge, see the print cartridge installation page.

  • Page 26

    The Automatic Paper-Type Sensor automatically selects the appropriate print settings for the media that is being printed on, particularly HP media. When the Automatic Paper-Type Sensor is engaged, the printer scans the first page of a document with a red optical sensor light to determine the best paper-type setting.

  • Page 27

    Installing the printer on an Ethernet network Connecting the printer to an Ethernet network Installing the printer software Ethernet lights Report Page button Network light HP Report page Embedded Web server (EWS) Resetting the printer to the factory default settings Networking glossary...

  • Page 28

    Printing photos from a digital camera Learn how to print photos directly from a digital camera: PictBridge description PictBridge printing instructions PictBridge troubleshooting Using the Auto Two-Sided Print Accessory with Small Paper Tray and PictBridge...

  • Page 29

    The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer.

  • Page 30

    Installing the printer on an Ethernet network For a description of the printer's Ethernet feature, click one of the following options: Ethernet lights Report Page button Network light HP Report page Embedded Web server (EWS) Other information: Resetting the printer to the factory defaults Troubleshooting Glossary...

  • Page 31

    Ethernet installation Hardware Hubs, switches, and routers On an Ethernet network, devices, such as computers and printers, are each connected to a network hub, switch, or router. Hubs, switches, and routers may look similar, but there are important differences: Hubs are passive. Other devices on the network plug into the hub in order to communicate with one another.

  • Page 32: Internet Connections

    DHCP. A router can act as a gateway, while a hub and a switch cannot. Cables Use a CAT-5 Ethernet cable to connect the printer to an Ethernet network. Ethernet cables have an RJ-45 plug. 1. RJ-45 plug...

  • Page 33

    the printer's IP address is assigned through DHCP. A gateway can either be a router or a Windows computer running Internet Connection Sharing (ICS). For more information about ICS, see the documentation that came with the Windows computer. Ethernet network examples To see some examples of Ethernet networks, see the Ethernet network examples page.

  • Page 34

    Ethernet network examples These are some common Ethernet network configurations: Shared Internet connection with a router acting as a gateway In this example, a router manages the network connections and acts as a gateway between the network and the Internet. Shared internet connection with a PC acting as a gateway In this example, the network devices are connected to a hub.

  • Page 35

    The hub is directly connected to the Internet. Caution: HP does not recommend this configuration. If possible, use a gateway to manage your network's Internet access in order to limit exposure to viruses and guard against unwanted entry.

  • Page 36

    Installing the printer on an Ethernet network Installing the printer on an Ethernet network is a two-part process. First you must connect the printer to the network. Then you must install the printer software on each computer that will use the printer. Connecting the printer to an Ethernet network Installing the printer software...

  • Page 37

    Connecting the printer to an Ethernet network Follow these steps to connect the printer to an Ethernet network: 1. If necessary, set up the printer hardware. For printer hardware setup instructions, see the setup poster that came with the printer. 2.

  • Page 38

    5. Do one of the following: State of the Link light Print an HP Report 7. Install the printer software the printer. Caution: It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across subnets can be problematic depending on the type of router used.

  • Page 39

    Before installing the printer software on a networked computer, verify the following items: The printer is set up and powered on. The network hub, switch, or functioning properly. All computers on the network are powered on and connected to the network.

  • Page 40: Software Installation

    Software installation Follow these steps to install the printer software on the computer: 1. Close all applications running on the computer. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired Network.

  • Page 41

    Ethernet lights The printer's Ethernet lights indicate the status of the printer's Ethernet connection. Link light The Link light is solid when the printer is connected to an Ethernet network and powered on. State of the Link light State of the printer Connected to an Ethernet network and powered on.

  • Page 42

    Activity light The Activity light flashes when the printer is receiving or transmitting data over the Ethernet connection. State of the Activity light Flashing State of the printer Receiving or transmitting data over the Ethernet connection. Not receiving or transmitting data over the Ethernet connection.

  • Page 43

    Report Page button Use the Report Page button to do the following: Print an HP Report page Reset the printer 1. Report Page button to the factory defaults...

  • Page 44

    Network light The Network light illuminates when the printer is connected to an Ethernet network. Status of the light Status of the printer network connection Connected to an Ethernet network. Not connected to an Ethernet network.

  • Page 45

    Printing an HP Report page To print an HP Report page, verify that the printer is powered on and idle, and then press the Report Page button once. If the printer has just been connected to a network, wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings.

  • Page 46: General Information

    Report Page button, press the Resume button twice, and then release the Report Page button. Understanding the HP Report page The HP Report page lists the following information that you might frequently need to know: General information General information applies to Ethernet networks:...

  • Page 47

    The printer's Media Access Control (MAC) address. Revision number of the printer's internal software. This item may be requested by HP Service and Support. The printer's host name network. The printer's current on the network. The printer's subnet The printer's...

  • Page 48

    mDNS Admin Password Link Config The printer's mDNS service name on the network. This name is used by Apple Rendezvous to identify the printer on Mac OS X v10.2.3 and higher. Indicates whether the printer's embedded Web server is password protected. Set: A password is required.

  • Page 49

    802.11 wireless The 802.11 wireless information does not apply to the HP Deskjet 6600 series printer. Miscellaneous The Miscellaneous section contains information that applies to Ethernet networks and PictBridge connections: Item Total Packets Transmitted Total Packets Received PictBridge Status PictBridge Last Error...

  • Page 50

    Use the printer's EWS to do the following: Check the printer's status. Adjust the printer's network configuration. Check estimated ink levels in the print cartridges. View network statistics. Visit HP's Web site for support information and to purchase supplies.

  • Page 51

    Internet, you might need to configure your browser to by-pass the proxy server in order to access the EWS. If you don't know the printer IP address or host name, an HP Report page. Note: For instructions on using the printer's EWS, see the online help.

  • Page 52

    Resetting the printer to the factory default settings Once the printer is configured for a network, its configuration settings are saved in its memory. Resetting the printer to its factory default settings will clear all the settings from the printer's memory for your network. This should only be done as a last resort when troubleshooting the printer.

  • Page 53

    Networking glossary numbers a b c d e f g h i j k l m n o p q r s t u v w x y z numbers 10/100 Base-T: A technical term for Ethernet. 10/100 refers to the speed at which the Ethernet network functions. 10 indicates 10 megabits per second (Mb/s) for normal Ethernet, and 100 indicates 100 Mb/s for Fast Ethernet.

  • Page 54

    Internet. Host name: The name by which the printer identifies itself on the network. The printer's host name appears on the HP Report page. Use the host name to open the printer's embedded Web server (EWS). Hub: A simple device that acts as the center of an Ethernet network.

  • Page 55

    MAC address (Media Access Control address): The hardware address for a device on a network. The printer's MAC address appears on the HP Report page. Mb/s (megabits per second): The measure for the rate at which a network functions. For example, 1 Mb/s equals 1,000,000 bits per second (or 125,000 bytes per second).

  • Page 56

    issues a Multicast Domain Name Server (mDNS) notification to provide information regarding its service. The notification includes the type of service (such as printing), the name of the service (such as “your printer”), IP and port addresses, and other necessary information. Each device on the network receives the notification and stores the information in a personal DNS server.

  • Page 57

    Subnet mask: A number that identifies the IP addresses that belong to a subnet. Switch: A network device that manages network traffic in order to minimize collisions and maximize speed. TCP/IP: Transmission Control Protocol/Internet Protocol (TCP/IP) is the network communication protocol used on the Internet.

  • Page 58

    PictBridge With a PictBridge-enabled camera, you do not need a computer to print digital photographs. Just plug the camera into the printer's PictBridge port. 1. PictBridge port Note: When two PictBridge devices communicate, they provide only the services that they have in common.

  • Page 59

    PictBridge printing In order to print photos directly from a digital camera, you need the following items: A PictBridge-compatible camera A digital camera USB cable Check the documentation that came with your camera to ensure that your camera supports PictBridge. Printing Follow these steps to print photos from a PictBridge- compatible camera:...

  • Page 60

    3. Turn on your camera, and then set it to PictBridge mode. If you do not know how to set the camera to PictBridge mode, see the documentation that came with the camera. When the camera is connected correctly, the Note: Connection light is illuminated.

  • Page 61

    PictBridge problems Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print: The digital camera is not PictBridge-compatible. The digital camera is not in PictBridge mode. The images are not in a supported format. You did not select any photos on the camera for printing.

  • Page 62

    PictBridge lights are flashing State of the lights Connection light and the Error light are flashing Connection light is on and the Error light is flashing Connection light is on and the Error light flashes twice Task The printer has lost connection with the camera while printing.

  • Page 63

    Using the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera In order to use the Auto Two-Sided Print Accessory with Small Paper Tray when printing directly from a digital camera, you might need to configure the printer to feed paper from the accessory rather than the In tray.

  • Page 64

    After configuring the printer to feed paper from the accessory, load the photo paper into the accessory follow the PictBridge printing Note: For printing PictBridge photos, the printer only needs to be configured to feed paper from the Auto Two-Sided Print Accessory with Small Paper Tray once.

  • Page 65

    Printing photos from a computer Select the type of photograph that you want to print: Borderless Photos Small borderless photo Photos with a white border Small photowith a white border Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing PictBridge...

  • Page 66

    Use the HP digital photography options Achieve the highest resolution with Print an Exif-formatted software. HP Everyday Photo Paper, Semi-gloss and ink when printing photos. Learn how to add professional touches to your digital photographs: Use the photo print cartridge...

  • Page 67

    PhotoREt PhotoREt offers the best combination of print speed and quality for your image. Follow these steps to print with PhotoREt technology: 1. Open the Printer Properties 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Click Best in the Print quality drop-down list. 4.

  • Page 68: Dialog Box

    2. Click the Printing Shortcuts tab or the Paper/Quality tab, and then click the HP digital photography button. Using the HP digital photography options dialog box Use the HP digital photography options dialog box to set these options: dialog box.

  • Page 69

    Red eye removal: Click On to remove or reduce red-eye in the photograph. Contrast enhancement: Adjust the contrast to your preference. Click Automatic to allow the printer driver to automatically balance the contrast. Digital flash: Adjust the exposure in dark areas of photos to bring out detail.

  • Page 70

    A photo print cartridge can be purchased separately if it is not included with your printer. Note: Use an HP premium photo paper when printing in the Maximum dpi print quality setting in order to enhance color matching and detail in the photo.

  • Page 71

    Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The HP Deskjet printer software then uses this information to automatically perform image-specific enhancements, to create outstanding photographs.

  • Page 72

    5. Select any other print settings that you want, and then click OK. The printer software automatically optimizes the printed image.

  • Page 73

    Printing borderless photos Use borderless printing to print to the edges of certain paper types and on a range of standard and custom paper sizes from 101 x 152 mm (4x6 in) photo paper to a 210 x 594 mm ( 8.5 x 23.4 in) custom photo size.

  • Page 74

    5. If you want to use them, set the options. 6. Select any other print settings that you want, and then click OK. If you printed on photo paper that has a tear-off tab, remove the tab to make the document completely borderless. HP digital photography...

  • Page 75

    Photo print cartridge The photo print cartridge, used in conjunction with the tri- color print cartridge, provides six-ink, virtually grain-free photos that have exceptional fade resistance. The photo print cartridge can be purchased separately if it is not included with your product. Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print...

  • Page 76

    On the Print Shortcuts tab, select either Photo Note: printing-borderless or Photo printing-with white borders. 3. Find the appropriate drop-down list: Printing Shortcuts Paper/Quality You do not need to set the print quality on both Note: tabs. 4. Click the appropriate photo paper type in the drop-down list.

  • Page 77

    Using advanced color settings Use the Advanced Color Settings dialog box to adjust how printed colors appear on your printout. Adjusting these settings causes the printed colors to differ from the colors that appear on your computer monitor. Follow these steps to specify advanced color settings: 1.

  • Page 78

    4. Adjust the following settings as appropriate: General color Brightness, and Color tone to affect how overall colors are printed. Specific color Yellow, and Black sliders to specify the level of each color that is used in printing. 5. After specifying the color settings, click OK. 6.

  • Page 79

    Color management Color management defines the range of colors that can be printed. The printer software translates the colors of your document from their current color settings to the color- management option that is selected. Follow these steps to select a color-management option: 1.

  • Page 80

    3. Click one of the following options in the Color management drop-down list: ColorSmart/sRGB: ColorSmart/sRGB is an appropriate option for most print jobs. It is used for most Web-based documents and current imaging devices. AdobeRGB: When printing from a professional application with AdobeRGB, turn off the color management in the application and allow the printer software to manage the color space.

  • Page 81

    Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs. The gray photo print cartridge can be purchased separately if it is not included with your product. Installing the gray photo print cartridge To install the gray photo print cartridge, remove the black print cartridge from the printer, and then install the gray photo print cartridge in the compartment on the right of the...

  • Page 82

    Printing black-and white-photos You can perform the following tasks with the printer: Print a black-and-white photo Print a color photo in black-and-white For great black-and-white photos, install a cartridge and a tri-color printer cartridge in the printer. Printing a black-and-white photo To print a photo that is already black and white, simply follow the instructions for the to print.

  • Page 83

    3. Select the Print in grayscale check box. 4. Click the High quality option. 5. Select any other print settings that you want, and then click OK.

  • Page 84

    Storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper. Storage Keep unused photo paper in a resealable plastic bag, in the box in which it was originally packaged. Store the packaged photo paper on a flat surface in a cool place.

  • Page 85

    Saving money when printing photos HP Everyday Photo Paper To save money and ink when printing photos, use HP Everyday Photo Paper, Semi-gloss and set the Print quality to Normal. HP Everyday Photo Paper, Semi-gloss is designed to create quality photos with less ink.

  • Page 86

    For high-quality results, use a combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 87

    If the photo paper is not flat, see the instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer.

  • Page 88

    3. Set the following options as appropriate: HP digital photography options Advanced color settings Color management Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 89

    For high-quality results, use a combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 90

    Print quality: Normal or Best Paper size: The appropriate borderless photo paper size Paper type: The appropriate photo paper type Orientation: Portrait or Landscape 3. Set the following options as appropriate: HP digital photography options Advanced color settings dialog box.

  • Page 91

    Color management Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box. to learn about the features that...

  • Page 92

    For high-quality results, use a combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 93

    5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. Some panoramic paper sizes may extend beyond Note: the edge of the In tray. When printing on such papers, be sure to slide the paper width-guide firmly against the edge of the paper.

  • Page 94

    3. Set the following options as appropriate: HP digital photography options Advanced color settings Color management Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 95

    For high-quality results, use a combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 96

    If the photo paper is not flat, see the instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer.

  • Page 97

    3. Set the following options as appropriate: HP digital photography options Advanced color settings Color management Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 98

    For high-quality results, use a combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 99

    Print quality: Normal or Best Paper size: The appropriate photo paper size Paper type: The appropriate photo paper type Orientation: Portrait or Landscape 3. Set the following options as appropriate: HP digital photography options Advanced color settings dialog box.

  • Page 100

    Color management Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box. to learn about the features that...

  • Page 101

    For high-quality results, use a combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 102

    5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. Some panoramic paper sizes may extend beyond Note: the edge of the In tray. When printing on such papers, be sure to slide the paper width-guide firmly against the edge of the paper.

  • Page 103

    3. Set the following options as appropriate: HP digital photography options Advanced color settings Color management Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 104

    Printing other documents E-mail Letters Postcards Brochures Labels Index cards Banners Iron- ontransfers Printing tips Minimize your cost and effort while maximizing the quality of your printouts by using these Printer software Learn about the printer Documents Greeting cards Booklets printing tips.

  • Page 105

    Email Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.

  • Page 106

    the following print settings: Paper size: The appropriate paper size Paper type: Automatic or Plain paper 3. Select the following print settings as appropriate: Print quality Paper source Grayscale printing 4. Select any other print settings that you want, and then click OK.

  • Page 107

    Letters Guidelines Learn how to add a For help printing on an envelope, see the Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3.

  • Page 108

    If you are using letterhead, verify that the Note: letterhead is facing down and towards the interior of the printer. 6. Lower the Out tray. Do not extend the Out-tray extension stop when printing on legal paper. Printing 1. Open the Printer Properties 2.

  • Page 109

    Documents Guidelines Learn how to add a Learn how to print the different paper type. Save paper with For draft documents, use Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2.

  • Page 110

    1. Letter or A4 paper 6. Lower the Out tray. Do not extend the Out-tray extension stop when printing on legal paper. Printing 1. Open the Printer Properties 2. On the Printing Shortcuts tab, click General everyday printing or Presentation printing, and then specify the following print settings: Paper size: The appropriate paper size...

  • Page 111

    Envelopes Guidelines Avoid using envelopes that have the following qualities: Have clasps or windows Have thick, irregular, or curled edges Are shiny or embossed Are wrinkled, torn, or otherwise damaged Align the envelope edges before inserting them in the In tray.

  • Page 112

    5. Slide the paper guides firmly against the envelopes. 6. Replace the Out tray. Printing 1. Open the Printer Properties 2. Click the Paper/Quality tab, then select the following print settings: Size is: The appropriate envelope size Type is: Automatic or Plain paper 3.

  • Page 113

    Postcards If the optional Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow the postcards with the Auto Two-Sided Print Accessory with Small Paper Guidelines Use only cards and small media that meet the printer paper- size specifications.

  • Page 114

    5. Slide the paper guides firmly against the cards. 6. Replace the Out tray. Printing 1. Open the Printer Properties 2. On the Printing Shortcuts tab, click Postcard printing, and then specify the following print settings: Paper size: The appropriate paper size Paper type: Automatic or Plain paper Paper...

  • Page 115

    Brochures Guidelines Learn to print borderless For great results, use HP Brochure & Flyer Paper. Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray.

  • Page 116

    Printing 1. Open the Printer Properties 2. On the Printing Shortcuts tab, click Presentation printing, and then specify the following print settings: Paper size: The appropriate paper size Paper type: Automatic or appropriate brochure paper type 3. Select the following print settings as appropriate: Print quality Grayscale printing Two-sided printing...

  • Page 117

    Greeting cards Guidelines Unfold prefolded cards, and then place them in the In tray. For great results, use HP Greeting Card Paper. Do not exceed the In-tray capacity: up to 30 cards. Preparing to print 1. Verify that the printer is turned on.

  • Page 118

    Printing Note: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate card size...

  • Page 119

    Transparencies Guidelines For great results, use HP Premium Inkjet Transparency Film. Do not exceed the In-tray capacity: up to 30 transparencies. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray.

  • Page 120

    Printing 1. Open the Printer Properties 2. On the Printing Shortcuts tab, click Presentation printing, and then specify the following print settings: Paper size: The appropriate paper size Paper type: Automatic or appropriate transparency film Paper source: Upper tray 3. Select the following print settings as appropriate: Print quality Grayscale printing 4.

  • Page 121

    Labels Guidelines Use only labels that are designed specifically for inkjet printers. Use only full sheets of labels. Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. Do not exceed the In-tray capacity: up to 30 sheets of labels (use only letter-size or A4-size sheets).

  • Page 122

    6. Slide the paper guides firmly against the edge of the sheets. 7. Lower the Out tray. Printing Note: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below.

  • Page 123

    Index cards and other small media Guidelines Use only cards and small media that meet the printer paper- size specifications. For specifications, see the reference guide that came with the printer. Do not exceed the In-tray capacity: up to 60 cards. Preparing to print To print a single card, use the To print multiple cards, follow these steps:...

  • Page 124

    5. Slide the paper guides firmly against the cards. 6. Replace the Out tray. Printing 1. Open the Printer Properties 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate paper size Type is: The appropriate paper type Source is: Upper tray 3.

  • Page 125

    Booklets Booklet printing automatically arranges and resizes the pages of a document so that when the pages are folded into a booklet, the page order is correct. Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1.

  • Page 126

    4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Printing 1. Open the Printer Properties 2. Select the Printing Shortcuts tab, and then click Two- sided, duplex, printing in the drop-down list.

  • Page 127

    5. When prompted, reload the printed pages in the In tray as shown below. 6. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.

  • Page 128

    Posters Guidelines After the sections of a poster have been printed, trim the edges of the sheets, and then tape the sheets together. Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2.

  • Page 129

    6. Lower the Out tray. Printing 1. Open the Printer Properties 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate size Source is: Upper tray Type is: Automatic or Plain paper 3. Click the Finishing tab, and then specify the following print settings: Poster printing: 2 x 2, 4 sheets, 3 x 3, 9 sheets, 4 x...

  • Page 130

    Banners Guidelines Use HP Banner Paper for great results. Remove any perforated strips from the banner paper before loading it in the In tray. Do not exceed the In-tray capacity: up to 20 sheets. Preparing to print 1. Verify that the printer is turned on.

  • Page 131

    Size is: Letter or A4 Source is: Upper tray Type is: HP Banner Paper 3. Select any other print settings that you want, and then click OK. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 132

    Iron-on transfers Guidelines Use HP Iron-on Transfers for great results. When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen. Do not exceed the In tray capacity: Up to 20 sheets.

  • Page 133

    Size is: The appropriate paper size Source is: Upper Tray Type is: HP Iron-on Transfer Print Quality: Normal or Best 3. Click the Basics tab, and then specify the following print settings: Orientation: Mirror Image (if required for the paper type you are using) 4.

  • Page 134

    Printing tips Save time Use the Printing Shortcuts Create print task quick sets Use the 250-Sheet Plain Paper Tray Accessory printer less often. Set the printer default settings often. Print from front to Print collated copies. Same money Fast/economical Print a two-sided document either manually.

  • Page 135

    Print a borderless brochure. Print the first page of a document on a different paper type. Print on a custom paper size.

  • Page 136

    Printing shortcuts The Printing Shortcuts tab makes it easy to set the printing options for the documents that you want to print. Use the Printing Shortcuts tab for the following print tasks: General everyday printing Photo printing-borderless Photo printing-with white borders Two-sided, duplex, printing Presentation printing Fast/economical printing...

  • Page 137

    Print task quick sets Use print task quick sets to print with or save print settings that you use often. For example, if you frequently print on envelopes, you can create a print task that contains the paper size, print quality, and orientation setting that you normally use for envelopes.

  • Page 138

    3. Click OK. Note: To restore default print settings, click Default print settings in the Print Task Quick Sets drop-down list, and click OK. Creating a print task quick set Follow these steps to create a print task quick set: Note: The printer software can save up to 25 print task quick sets.

  • Page 139

    The print task quick set is added to the drop-down list. Note: If you add more options to the print task, you must rename the print task, and then click OK. Deleting a print task quick set Follow these steps to delete a print task quick set: 1.

  • Page 140

    Using the 250-Sheet Plain Paper Tray Accessory If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the Note: The 250-Sheet Plain Paper Tray Accessory is not available in all countries/regions. Follow these steps to use the 250-Sheet Plain Paper Tray Accessory: 1.

  • Page 141

    4. Select one of the following options in the drop-down list: Upper tray: prints from the In tray. Lower tray: prints from the 250-Sheet Plain Paper Tray Accessory. Upper, then lower: prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray Accessory.

  • Page 142

    Printing in grayscale For instructions about printing black-and-white photos, see black-and-white photo printing Follow these steps to print in grayscale: 1. Open the Printer Properties 2. Click the Printing Shortcuts tab, and then click either Presentation printing or Fast/economical printing. 3.

  • Page 143

    Setting the printer default settings The printer uses the default settings for all documents unless you open the Printer Properties settings. To save time when printing, set the printer default settings to options that you use often. That way, you do not have to specify the options every time you use the printer.

  • Page 144

    A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don't show me this message again. 4. Click OK to save the new default print settings.

  • Page 145

    Setting the page order Setting the page order determines the order in which your document will be printed. Frequently, it is convenient to have the first page of a document printed last so that the complete document is lying face-up in the Out tray. Follow these steps to set the page order: 1.

  • Page 146

    3. Select one of the following options: Front to back: Prints the first page of the document last. This setting saves time because you do not have to reorder the printed pages. It is the appropriate setting for most print jobs. Back to front: Prints the last page of the document last.

  • Page 147

    Printing collated copies If you are printing several copies of a document at one time, use collation so that you do not have to re-arrange the copies after printing. Note: Some software programs do not allow you use the printer software to specify the number of copies to print.

  • Page 148

    3. Type the number of copies that you want to print in the Copy count box. 4. Select the Collate check box. 5. Select any other print settings that you want, and then click OK.

  • Page 149

    Fast/economical printing Use Fast/economical printing to produce draft-quality printouts quickly. Follow these steps to use Fast/economical printing: 1. Open the Printer Properties 2. On the Printing Shortcuts tab, select Fast/economical printing from the drop-down list. 3. Specify the printing settings that you want to use. 4.

  • Page 150

    Automatic two-sided printing To print a two-sided document automatically, one of the following accessories must be attached to the printer: Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray The two-sided printing accessories only support certain paper types.

  • Page 151

    Book binding Note: Book binding is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties 2. Click the Printing Shortcuts tab, and then click Two- sided, duplex, printing in the drop-down list.

  • Page 152

    4. Select any other print settings that you want, and then click OK. After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed.

  • Page 153

    3. Select the Print on both sides check box. 4. Select the Automatic check box. 5. Select the Preserve layout check box. 6. Select the Flip pages up check box. 7. Select any other print settings that you want, and then click OK.

  • Page 154

    Manual two-sided printing Binding type Select the type of binding that you want for the two-sided document, and then follow the steps for that binding: Book binding Tablet binding Note: Book binding is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1.

  • Page 155

    3. In the Print on both sides drop-down list, click Manually. 4. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 5. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up.

  • Page 156

    Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. Open the Printer Properties 2. Click the Finishing tab. 3. Select the Print on both sides check box. 4. Select the Preserve layout check box. 5.

  • Page 157

    Portrait Landscape 8. Click Continue to print the even-numbered pages.

  • Page 158

    Printing multiple pages on a single sheet of paper Use printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page.

  • Page 159

    3. In the Pages per sheet drop-down list, click the number of pages that you want to appear on each sheet of paper. 4. If you want a border to appear around each page image that is printed on the sheet of paper, select the Print page borders check box.

  • Page 160

    Print preview To save time and money when printing, preview the document on your computer before printing it. If the print preview does not look the way that you want it to, close the preview window and make the necessary adjustments to your document.

  • Page 161

    OK. Before the document prints, a preview appears. 5. Do one of the following: Click File, and then click Print to HP Deskjet to print the document. Click File, and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying...

  • Page 162

    Using the Automatic Paper-Type Sensor Automatic Paper-Type Sensor print settings that are appropriate for the media that you are printing on, particularly when used with HP paper and media. Note: The Automatic Paper-Type Sensor cannot be used for documents that are printed from the...

  • Page 163

    Selecting a specific paper type When printing a higher-quality document, it is recommended that you select a specific paper type. Follow these steps to select a specific paper type: 1. Open the Printer Properties 2. Click the Printing Shortcuts tab or the Paper/Quality tab.

  • Page 164

    Selecting a print quality Follow these steps to select a print quality: 1. Open the Printer Properties 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Select one of the following from the Print quality drop- down list: The print quality options that are available on the Note: Printing Shortcuts tab vary depending on the...

  • Page 165

    Resizing a document Use the printer software for either of these tasks: Print a document on a which it is formatted. Shrink or enlarge text and graphics Printing on different paper size Use this feature to print a document that is formatted for one paper size on another paper size.

  • Page 166

    3. Click Print document on, and then select the target paper size from the drop-down list. The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted. 4.

  • Page 167

    Shrinking or enlarging text and graphics Use this feature to shrink or enlarge printed text and graphics without changing the paper size. Follow these steps to shrink or enlarge text and graphics: 1. Open the Printer Properties 2. Click the Effects tab. 3.

  • Page 168

    Watermarks Watermarks appear as background printing on documents. Applying an existing watermark to a document Follow these steps to apply an existing watermark to a document: 1. Open the Printer Properties 2. Click the Effects tab. 3. Select a watermark from the Watermarks drop-down list. If you do not want to use one of the listed watermarks, create a new watermark.

  • Page 169

    4. Make one of the following selections: If you want the watermark to appear on the first page only, click First page only. If you want the watermark to appear on all printed pages, leave First page only clear. 5. Print the document according to the instructions for the paper type.

  • Page 170

    4. Make one of the following selections: Click the New button. Select an existing watermark to change. 5. Type the watermark message, message angle, and font attributes. 6. After you have set the watermark details, click OK. For instructions about applying watermarks, follow the for applying an existing watermark to a Use the What's This? help...

  • Page 171

    Printing a borderless brochure You can print a borderless brochure on glossy brochure paper. For instructions about printing a borderless photo, see the borderless photo Guidelines Do not print borderless documents in Always have two print cartridges installed in the printer. Open the file in a software application and assign the image size.

  • Page 172

    4. Select one of the borderless paper sizes in the Size is drop- down list. Verify that the paper size matches the size of the paper that is loaded in the In tray. 5. Verify that the Borderless Printing check box is selected. 6.

  • Page 173

    Printing a different first page If the 250-Sheet Plain Paper Tray Accessory is attached to the printer, follow the steps to print a different first page with the 250-Sheet Plain Paper Tray Load paper 1. Load the paper for the body of the document in the For instructions about loading a specific paper type, go to printing other documents appropriate document type.

  • Page 174

    5. Select the paper type and paper size for the first page. 6. Click Upper tray in the Source is box. 7. Click Other pages.

  • Page 175

    8. Click Upper tray in the Source is box. 9. Select the paper type for the other pages in the Type is drop-down list. 10. Select any other print settings that you want, and then click OK. Do not print the document in reverse order. Note:...

  • Page 176

    Setting a custom paper size Use the Custom paper size dialog box to print on a special paper size. Note: Use the Custom paper size dialog box to create borderless panoramic paper sizes. The printer can print borderless documents on paper sizes from 101 x 152 mm (4x6 in) to 210 x 594 mm (8.5 x 23.4 in).

  • Page 177

    4. Click a custom paper size name in the Name drop-down list. To create a borderless panoramic custom paper Note: size, click the Custom borderless panorama custom paper size name. 5. Type the paper dimensions in the Width and Length boxes.

  • Page 178

    Selecting a paper source The printer offers three sources for paper: In tray 250-Sheet Plain Follow these steps to select a paper source: 1. Open the Printer Properties 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Printing Shortcuts Paper/Quality Select any other print settings that you want, and then...

  • Page 179

    4. Select one of the following options in the drop-down list: Upper tray: prints from the In tray. Lower tray: prints from the 250-Sheet Plain Paper Tray Accessory. Upper, then lower: prints from the In tray. If the In tray is empty, then the printer prints from the 250-Sheet Plain Paper Tray Accessory.

  • Page 180

    Printer software Learn how to use these software features: Use the Printer Properties options. Use the Printing Shortcuts quickly. Use the What's This? help printing options. Device Status box dialog box to select printing tab to specify print settings to learn more about specific box displays useful information.

  • Page 181

    Printer Properties dialog box The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box.

  • Page 182

    Using What's This? help Use What's This? help to learn more about the available printing options. 1. Move the cursor over the feature that you want to learn more about. 2. Click the right mouse button. The What's This? box appears. 3.

  • Page 183

    Device Status window The Device Status window appears each time the printer prints a file. The following items appear in the Device Status window: levels: Approximate ink level of each print cartridge. Device status: The status of the printer. For example, Spooling or Printing.

  • Page 184

    Ordering information: Link to the HP Web site for ordering printer supplies and accessories. If you do not want to see the Device Status window every time you print, select the Don't show this again check box. To cancel a print job, click Cancel print.

  • Page 185

    Maintenance Installing print cartridges Aligning print cartridges Calibrating color Automatically cleaning print cartridges Manually cleaning the print cartridges Printing a test page View estimated ink levels Removing ink from skin and clothing Maintaining print cartridges Maintaining the printer body Printer toolbox...

  • Page 186

    Installing print cartridges Print cartridges Print cartridge combinations For printing most documents, use the tri-color print cartridge and the black print cartridge. When printing photos, you can use either the photo print cartridge or the gray photo print cartridge along with the tri-color print cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment.

  • Page 187: Installation Instructions

    Ink back-up mode The printer can operate with only one print cartridge installed. For more information, see the page. Installation instructions Follow these steps so install a print cartridge: 1. Verify that the printer is turned on. 2. Load a stack of letter-size or A4-size plain, white paper in the In tray.

  • Page 188

    6. Remove the replacement print cartridge from its packaging and carefully remove the pink, plastic tape. 1. Remove the pink tape only Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.

  • Page 189

    7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown. After you insert the print cartridge, verify that the Note: copper contacts of the print cartridge touch the back of the print cartridge cradle.

  • Page 190

    For information about storing print cartridges, see the cartridge storage For information about recycling empty print cartridges, see print cartridge recovery Warning: Keep both new and used print cartridges out of the reach of children. page. page. print...

  • Page 191

    Aligning print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to ensure optimal print quality. To align the print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2.

  • Page 192

    Calibrating color Perform a color calibration only if the colors in photographs that are printed with the color print cartridge consistently look incorrect. Before performing a color calibration, cartridges, and then reprint your photograph. If the color is still incorrect, then perform a color calibration. To calibrate color: 1.

  • Page 193

    Automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges might be or might need to be cleaned. If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically: 1.

  • Page 194

    Manually cleaning the print cartridges If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. Gathering cleaning supplies You will need the following items to clean the print cartridges. Distilled water (tap water can contain contaminants that can damage the print cartridge) Cotton swabs or other soft, lint-free material that will not...

  • Page 195: Cleaning Instructions

    1. Nozzle plate Caution: Do not leave the print cartridges outside the printer for more than 30 minutes. Cleaning instructions 1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 2. Wipe the print cartridge copper contacts with the cotton swab.

  • Page 196

    Printing a test page Follow these steps to print a test page: 1. Open the printer Toolbox. 2. Click the Print a Test Page button, and then follow the onscreen instructions.

  • Page 197

    View estimated ink levels Follow these steps to view the estimated ink levels of the print cartridges that are installed in the printer: 1. Open the printer Toolbox. 2. Click the Estimated Ink Level tab.

  • Page 198

    Removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap. Wash the fabric in White fabric chlorine bleach. Wash the fabric in Color fabric sudsy ammonia.

  • Page 199

    Maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (15 to 35 degrees C or 59 to 95 degrees F).

  • Page 200

    Inserting the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector, and snap it securely in place. Removing the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the cartridge.

  • Page 201

    Maintaining the printer body Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, or dried ink from the exterior of the printer, use a soft cloth moistened with water.

  • Page 202

    Printer toolbox The printer Toolbox contains a number of useful tools to enhance the printer performance. Use the printer tools to perform the following tasks: Clean the print cartridges Align the print cartridges Calibrate color Print a test page View estimated ink levels To use the tools, open the the Services tab, and then click the Service this device button.

  • Page 203

    Troubleshooting Ethernet problems Printer is not printing Paper jam Paper problems Print quality is poor Document is misprinted Photos are not printing correctly Banners are not printing correctly Borderless printing problems Error messages Printer lights are on or flashing Document prints slowly PictBridge problems If you continue to have problems...

  • Page 204

    Ethernet problems Printer does not print Print an HP Report If the HP Report page The printer is set up and powered on. print cartridges are installed The printer is on and the paper tray is loaded. The printer is free of paper jams.

  • Page 205

    3. Look at the Activity light on the back of the printer. Task Resend the document, then look at the Activity Verify the following: Ethernet cable securely connected to the printer. The network hub, switch, or router is on and working properly. The printer is connected to the network. light.

  • Page 206

    (EWS) Verify the following: You are not using a phone cord to connect the printer to the network Ethernet cable The network hub, switch, or properly. The computer that you are using is connected to the network. Task The Ethernet connection is operating correctly.

  • Page 207

    If you still cannot access the printer's EWS, then follow these steps: 1. Print an HP Report 2. Find the printer's 3. Launch your Internet browser. Use Microsoft Internet Explorer 5.0 or higher or Netscape 4.75 or higher. 4. Enter the printer's IP address in the address box, then press Enter.

  • Page 208

    Printer is not printing Verify the following The printer is connected to the power source. The cable connections are secure. The printer is turned on. The print cartridges are The paper or other media is correctly loaded in the In tray. The printer cover is closed.

  • Page 209

    If the printer still does not print Select the topic below that best describes the problem: Paper jam Out of paper message Printer ejects paper...

  • Page 210

    Paper jam clear a paper jam from the front of the printer. Follow these steps to remove a paper jam: 1. Press the Resume button. If the paper jam does not clear, then go to the next step. 2. Push the two latch handles on the rear access door toward each other, and then remove the door.

  • Page 211

    5. Press the Resume button. Accessories? If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory. If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper...

  • Page 212

    Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer.

  • Page 213

    Printer ejects the paper If the printer ejects the paper, try one of the following solutions: Move the printer away from direct sunlight. The printer may have been placed in direct sunlight, which can affect the Automatic Paper-Type Select a paper type other than Automatic. If you are performing a color and photo print...

  • Page 214

    Print quality is poor For help with photo print quality, see the troubleshooting page. Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be need to be cleaned. Print is faded Verify that neither of the print cartridges is If a print cartridge is low on ink, consider...

  • Page 215

    1. Plastic tape Consider selecting a higher print quality. Blank pages print The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. The print cartridges might be out of ink. Replace one or both empty print cartridges.

  • Page 216

    4. Move the Ink volume slider toward Light or Heavy. If you increase the ink volume, move the Dry Note: time slider toward More to avoid smearing the ink. 5. Click OK, and then click OK again. Select a specific paper type 1.

  • Page 217

    Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray or optional lower tray.

  • Page 218

    Envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the printer. 2. Confirm that the paper guides fit firmly against the edge of the envelope. 3. Reprint the envelope. Document does not reflect the new print settings The printer default settings might differ from the software- program print settings.

  • Page 219

    Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray with the side to be printed on facing down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper. Check the printer properties Open the Printer Properties...

  • Page 220

    photo print cartridge installed for color calibration. 4. Reprint the photograph. 5. If colors continue to appear tinted or incorrect, then open Printer Properties then click the Advanced color settings button. 6. On the Advanced color settings colors as appropriate. The following are guidelines to follow: If the colors are too yellow, move the Color tone slider towards Cooler.

  • Page 221

    the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage Fading occurs near the edges of a photo If fading occurs approximately 25 to 64 mm (1 to 2.5 inches) from the edge of a photo, try the following: Install a...

  • Page 222

    Not all software programs print banners. If gaps appear at the ends of the sheets, verify that the printer software is operating correctly. dialog box and verify the Setting Size is: The appropriate banner size Type is: HP Banner Paper...

  • Page 223

    Borderless printing problems When printing borderless photos or documents, follow these guidelines: Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the size of the paper loaded in the In tray. Select the appropriate paper type that is in the Paper type drop-down list on the Printing Shortcuts tab.

  • Page 224

    the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage Fading occurs near the edges of a photo If fading occurs approximately 25 to 64 mm (1 to 2.5 inches) from the edge of a photo, try the following: Install a photo print cartridge...

  • Page 225

    Streaks appear in a light portion of a photo If streaks appear in a light portion approximately 64 mm (2.5 inches) from one of the long edges of a photograph, try the following: Install a photo print cartridge Rotate the image 180 degrees. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 226

    Printout has an unwanted border For most photo paper types If the printout has an unwanted border, then try the following solutions:. Align the print cartridges Open the Printer Properties Paper/Quality tab, and verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that loaded in the printer.

  • Page 227

    Ink smears Use HP Photo Paper. Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled.

  • Page 228

    The Advanced features dialog box appears. 3. Move the Dry time slider toward More. 4. Move the Ink volume slider toward Light. The colors in the image might become lighter. Note: 5. Click OK. If the problem persists, try the following steps: 1.

  • Page 229

    Error messages Out of paper message If the In tray or optional lower tray contains paper 1. Verify the following: There is sufficient paper in the paper tray (at least ten sheets). The paper tray is not overly full. The paper stack is touching the back of the paper tray. 2.

  • Page 230

    The error message 'there was an error writing to LPT1' appears The printer is connected to the computer with a USB cable but the cable may not have been attached before installing the software. Uninstall, and then reinstall, the software. The error message 'two-way communication cannot be established' or 'printer not responding' appears...

  • Page 231

    Printer lights are on or flashing What the lights indicate The printer lights indicate the printer status. Power light is flashing The printer is preparing to print. The light stops flashing when the printer has received all data. Resume light is flashing There might be a paper jam Follow these instructions to Print cartridge status light is on or flashing...

  • Page 232

    If you were printing a borderless document when the light started flashing, follow these guidelines. Otherwise, follow these steps: 1. Open the printer's top cover, remove the black or photo print cartridge, then close the cover. 2. Do one of the following: If the light is flashing: Open the top cover, replace the print cartridge you removed, then remove the tri-color print cartridge.

  • Page 233

    Power-cord light The light on the power cord illuminates when electricity is flowing through the cord. If the light is off, then the cord is not receiving power.

  • Page 234

    Document prints slowly Multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software programs when printing. Complex documents, graphics, or photographs are printing Documents containing graphics or photographs print slower than text documents.

  • Page 235

    Printer driver is outdated An outdated printer driver might be installed. For information about updating the printer driver, visit the HP Web site www.hp.com/support. Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, then the printer processing time will be longer.

  • Page 236

    If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off your computer and then restart it. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support.

  • Page 237

    Print Accessory Accessory with Small Paper Tray If an accessory is not included with your printer, it can be purchased separately from an authorized HP dealer. For accessory part numbers, see the accessory supply list. Note: The availability of accessories varies by...

  • Page 238

    Use less paper by printing on both sides of paper sheets. Create professional-looking brochures, reports, newsletters, and other special items. If the duplexer is not packaged with your printer, it can be purchased separately from an authorized HP dealer. Note: The duplexer is not available in all countries/regions.

  • Page 239

    Installing the duplexer Follow these steps to attach the duplexer to your printer: 1. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. Do not discard the rear access door. In order to Note: print, either the duplexer or the rear access door must be attached to the printer.

  • Page 240

    Enabling the duplexer Follow these step to enable the duplexer: 1. Open the printer Toolbox. 2. Click the Configuration tab. 3. Click Automatic Two-Sided Printing Module or Auto Two-Sided Print Accessory with small paper tray, and then click Apply. 4. Click OK in the confirmation box that appears. 5.

  • Page 241

    Printing a booklet automatically To print a booklet automatically, one of the following accessories must be attached to the printer: Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray The two-sided printing accessories only support certain paper types.

  • Page 242

    2. Click the Printing Shortcuts tab, and then select Two- sided, duplex, printing from the drop-down list. 3. From the Print on both sides drop-down list, select one of the following binding options: Left edge booklet Right edge booklet 4. Select any other print settings that you want, and then click OK.

  • Page 243

    Automatic two-sided printing problems Paper jam occurs inside the Automatic Two- Sided Printing Accessory Paper jam Follow these steps to remove a paper jam from the duplexer. 1. Turn off the printer. 2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer.

  • Page 244

    5. Remove any paper from inside the duplexer. 6. Close the duplexer, and then re-attach the duplexer to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document.

  • Page 245

    Only one side of the page prints when the two- sided printing option is enabled Verify that the following conditions exist: correct print options and the software program that you are using. The photo paper is not curled, if you are printing on two- sided photo paper.

  • Page 246

    Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. Colors look faded If the colors look faded, try printing the two-sided document by using the manual two-sided printing instructions.

  • Page 247

    Automatic Two-Sided Printing Accessory specifications Dimensions when attached to printer 124.6 mm (4.9 in) tall x 320.5 mm (12.62 in) wide x 77.7 mm (3.06 in) deep Skew (second side of printed page) Plain paper: +/- .009 mm/mm (.009 in/in) Cards: +/- .006 mm/mm (.006 in/in) Envelopes: +/- .012 mm/mm (.012 in/in) Media weight...

  • Page 248

    A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm Cards: 127 x 203 mm (5 x 8 in) 102 x 152 mm (4 x 6 in) A6: 105 x 148.5 mm Hagaki: 100 x 148 mm...

  • Page 249

    250-Sheet Plain Paper Tray Accessory If the 250-Sheet Plain Paper Tray Accessory is not included with your printer, it can be purchased separately from an authorized HP dealer. Note: The 250-sheet Plain Paper Tray Accessory is not available in all countries/regions.

  • Page 250

    Installing the 250-Sheet Plain Paper Tray Accessory Follow these steps to install the 250-Sheet Plain Paper Tray Accessory: 1. Turn off the printer. 2. Select a location for the printer and place the 250-Sheet Plain Paper Tray Accessory in this location. 3.

  • Page 251

    Loading the 250-Sheet Plain Paper Tray Accessory Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1. Base 2. Lower tray The lower tray has three size adjusters. 1. Paper-width guide 2. Paper-width fence 3. Paper-length guide...

  • Page 252

    Note: When changing the paper size in the paper tray, you must set all three paper guides. Setting the paper size When changing the paper size in the paper tray, all three paper guides must be set to the correct setting. Follow these steps to set the paper size: 1.

  • Page 253

    3. Set the paper-width fence by carefully inserting it into the appropriate slots. 1. Tilt the fence forward. 2. Insert the fence into the appropriate slots 3. Tilt the fence back until it locks into place To print on legal-sized paper, set the paper-width Note: fence to LTR.

  • Page 254

    Loading paper Follow these steps to load paper: 1. Remove the lower tray from the base. 2. Verify that all three paper guides are set to the correct setting. 3. Insert the paper into the lower tray. 4. Insert the lower tray in the base until it locks into place.

  • Page 255

    Guidelines 250-Sheet Plain Paper Tray Accessory with your printer, but can be purchased separately from an authorized HP dealer. The accessory is not available in all countries/regions. Load paper 1. Load the paper for the body of the document in the 250- Sheet Plain Paper Tray Accessory.

  • Page 256

    5. Select the paper type and paper size for the first page. 6. Click Upper tray in the Source is box. 7. Click Other pages.

  • Page 257

    8. Click Lower tray in the Source is box. 9. Click the paper type for the other pages in the Type is drop-down list. select Automatic. 10. Select any other print settings that you want, and then click OK. Do not print the document in reverse order.

  • Page 258

    250-Sheet Plain Paper Tray Accessory specifications Dimensions 448 mm (17.64 in) wide x 65 mm (2.56 in) high x 384 mm (15.12 in) deep Weight 1.99 kg (4.40 lb) Media weight Letter/A4 paper: 60 to 105 g/m2 (16 to 28 lbs) Media sizes US Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in)

  • Page 259

    If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with your printer, it can be purchased separately from an authorized HP dealer. The accessory only supports certain paper types. For a list of supported paper types, see the...

  • Page 260

    Installing the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Push the two latch handles on the printer rear access door toward each other, and then remove the door. Do not discard the rear access door.

  • Page 261

    Do not press the buttons on either side of the Note: accessory when installing it into the printer. Use the buttons only when removing the accessory from the printer.

  • Page 262

    Printing postcards Guidelines Use only cards that meet the specifications for the Auto Two- Sided Print Accessory with Small Paper Tray. For more information, see the Small Paper Tray When printing a large number of cards, remove the printed material from the printer's Out tray about halfway through the print job.

  • Page 263

    3. Release the paper lever. 4. Slide the paper-width guide against the edge of the cards. Printing 1. Open the Printer Properties 2. On the Printing Shortcuts tab, click Postcard printing, and then specify the following print settings: Paper Size: The appropriate paper size Paper Type: Plain paper Paper...

  • Page 264

    Guidelines For high-quality results, combination with the tri-color print cartridge. For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer. To learn how to use the photo printing features, see the...

  • Page 265

    3. Release the paper lever. 4. Slide the paper-width guide against the edge of the photo paper. Printing 1. Open the Printer Properties 2. On the Printing Shortcuts tab, click Photo printing- borderless or Photo printing-with white borders as the type of document, and then select the following options: Print quality: Normal or Best...

  • Page 266

    Paper type: The appropriate photo paper type Orientation: Portrait or Landscape 3. Set the following options as appropriate: HP digital photography options Advanced color settings Color management Grayscale quality 4. Click OK to print the photographs. Use the What's This? help you see in the Printer Properties dialog box.

  • Page 267

    Envelopes Guidelines Avoid using envelopes that have the following qualities: Have clasps or windows Have thick, irregular, or curled edges Are shiny or embossed Are wrinkled, torn, or otherwise damaged Align the envelope edges before inserting them in the rear tray.

  • Page 268

    3. Release the paper lever. 4. Slide the paper-width guide against the edge of the envelopes. Printing 1. Open the Printer Properties 2. Click the Paper/Quality tab, and then specify the following print settings: Size is: The appropriate envelope size Type is: The appropriate paper type Source...

  • Page 269

    Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Paper jam clear a paper jam from the front of the printer. Follow these steps to remove a paper jam from the Auto Two- Sided Print Accessory with Small Paper Tray. 1.

  • Page 270

    5. Tilt the Small Paper Tray forward and open the lower door of the accessory. 1. Tilt the Small Paper Tray 2. Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and then secure the back lever to close the accessory.

  • Page 271

    Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for the duplexer still does not appear, then verify that the following conditions exist: The duplexer is attached to the printer.

  • Page 272

    2. Click the Finishing tab. 3. Verify that the following conditions exist: Flip pages up is not selected for binding along the side (book binding). Flip pages up is selected for binding along the top (tablet binding). For more information, see Only one side of the page prints when the two- sided printing option is enabled Verify that the following conditions exist:...

  • Page 273

    Auto Two-Sided Print Accessory with Small Paper Tray specifications Dimensions when attached to printer 219.3 mm (8.63 in) tall x 320.5 mm (12.62 in) wide x 142.1 mm (5.6 in) deep Duplexing specifications For duplexing specifications, including skew, media weight, and media sizes for paper fed into the printer through the printer In tray, see the Accessory...

  • Page 274

    Photo paper: 10x15 cm, 10x15 cm with tab 4x6 in, 4x6 in. with tab A6, 105x148 mm L, 89x127 mm, L, 89x127 mm with tab Panoramic 4x10 in, 4x11 in, 4x12 in Envelopes: No. 10 Envelope, 4.12x9.5 in Japanese envelope No. 4, 90x205 mm Hagaki: Hagaki, 100x148 mm Tray capacities:...

  • Page 275

    Supplies Paper USB cables Accessories Print cartridges Note: The availability of supplies and accessories varies by country/region.

  • Page 276

    Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose your country/region, and then select Buy or Shopping.

  • Page 277

    USB cables Note: The availability of supplies varies by country/region. C6518A HP USB A-B 2 M cable...

  • Page 278

    Accessories If an accessory is not included with your printer, it can be purchased separately from an authorized HP dealer. Note: The availability of accessories varies by country/region. Automatic Two-Sided Printing Accessory Q5712A Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray...

  • Page 279

    Specifications Printer specifications Environmental statement Print cartridge recovery...

  • Page 280

    Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: Types, sizes, and weights of paper and other printing media that can be used with your printer Print speeds and resolutions Power requirements...

  • Page 281

    Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Reduction and elimination Paper use: The printer's two-sided printing capability reduces paper usage and the resulting demands on natural resources.

  • Page 282

    The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards.

  • Page 283

    Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in...

This manual also for:

Deskjet 6620, Deskjet 6600 series

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