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QNO 4WAN User Manual

4wan 12lan medium scale multi-wan qos router load balance, bandwidth management, and network security
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4WAN 12LAN Medium Scale Multi-WAN QoS Router
Load Balance, Bandwidth Management, and Network Security
English User's Manual

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  • Page 1 4WAN 12LAN Medium Scale Multi-WAN QoS Router Load Balance, Bandwidth Management, and Network Security English User’s Manual...
  • Page 2 Manual, and the relevant rights and obligations between the users and Qno Technology Inc (hereafter "Qno"), and is the exclusion to remit or limit the liability of Qno. The users who obtain the file of this manual directly or indirectly, and users who use the relevant services, must obey this Agreement.
  • Page 3 【5-2】The power of interpretation, potency and dispute are applicable for the law of Taiwan. If there is any dissension or dispute between the users and Qno, it should be attempted to solve by...
  • Page 4 If it is not solved by consultation, user agrees that the dissension or dispute is brought to trial in the jurisdiction of the court in the location of Qno. In Mainland China, the "China International Economic and Trade Arbitration Commission" is the arbitration organization.

  • Page 5: Table Of Contents

    4WAN 12LAN Medium Scale Multi-WAN QoS Router Content I. Introduction..............................1 II. Multi- WAN QoS Router Installation ......................2 2.1 Systematic Setting Process ........................2 2.2 Setting Flow Chart ............................. 2 III. Hardware Installation ..........................5 3.1 LED Signal..............................5 3.2 Router Network Connection ........................7 IV.
  • Page 6 Appendix II： ： ： ： Troubleshooting........................146 （1）Block BT Download..........................146 （2）Shock Wave and Worm Virus Prevention ................... 147 （3）Block QQLive Video Broadcast Setting ..................149 （4）ARP Virus Attack Prevention......................151 Appendix III： ： ： ： Qno Technical Support Information ................160...

  • Page 7: Introduction

    4WAN 12LAN Medium Scale Multi-WAN QoS Router I. Introduction 4WAN/ 12LAN Medium Scale Multi-WAN QoS Router (referred as Router hereby) is a business level QoS router that efficiently integrates new generation multiple WAN-port firewall devices. It meets the needs of both medium and large-scale enterprises, internet cafes, and communities, etc.

  • Page 8: Multi- Wan Qos Router Installation

    4WAN 12LAN Medium Scale Multi-WAN QoS Router II. Multi- WAN QoS Router Installation In this chapter we are going to introduce hardware installation. Through the understanding of multi- WAN setting process, users can easily setup and manage the network,making Router functioning and having best performance.
  • Page 9 4WAN 12LAN Medium Scale Multi-WAN QoS Router Setting Content Purpose Configure the Install Router hardware based on user Hardware network to meet physical requirements. installation user’s demand. Login Login the device with Login Router web- based UI. Web Browser. Verify device...
  • Page 10 4WAN 12LAN Medium Scale Multi-WAN QoS Router Block attack, Set Administrators can block BT to avoid Set Firewall: Access rule and bandwidth occupation, and enable access prevent attack and restrict Web access. rules to restrict employee accessing improper access to...

  • Page 11: Hardware Installation

    4WAN 12LAN Medium Scale Multi-WAN QoS Router III. Hardware Installation In this chapter we are going to introduce hardware interface as well as physical installation. 3.1 LED Signal LED Signal Description Color Description Green Green LED on: Power ON Power Amber Amber LED on: System self-test is running.
  • Page 12 4WAN 12LAN Medium Scale Multi-WAN QoS Router be caused. Installing Router on a Standard 19” Rack We suggest to either place Router on a desk or install it in a rack with attached brackets. Do not place other heavy objects together with Router on a rack. Overloading may cause the rack to fail, thus causing damage or danger.

  • Page 13: Router Network Connection

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 3.2 Router Network Connection WAN connection ：A WAN port can be connected with xDSL Modem, Fiber Modem, Switching Hub, or through an external router to connect to the Internet. LAN Connection: The LAN port can be connected to a Switching Hub or directly to a PC.

  • Page 14: Login Router

    4WAN 12LAN Medium Scale Multi-WAN QoS Router IV. Login Router This chapter is mainly introducing Web- based UI after conneting Router. First, check up Router IP address by connecting to DOS through the LAN PC under Router. Go to Start Run, enter cmd to commend DOS, and enter ipconfig for getting Default Gateway →...
  • Page 15 4WAN 12LAN Medium Scale Multi-WAN QoS Router Then, open webpage browser, IE for example, and key in 192.168.1.1 in the website column. The login window will appear as below: Router default username and password are both “admin”. Users can change the login password in the setting later.

  • Page 16: Device Spec Verification, Status Display And Login Password And Time Setting

    4WAN 12LAN Medium Scale Multi-WAN QoS Router V. Device Spec Verification, Status Display and Login Password and Time Setting This chapter introduces the device specification and status after login as well as change password and system time settings for security.
  • Page 17 4WAN 12LAN Medium Scale Multi-WAN QoS Router configuration is “Off”. Quality of Indicates how many QoS rules are set. Service： Manual Connect： When “Obtain an IP automatically” is selected, two buttons (Release and Renew) will appear. If a WAN connection, such as PPPoE or PPTP, is selected, “Disconnect”...
  • Page 18 4WAN 12LAN Medium Scale Multi-WAN QoS Router The current port setting status information will be shown in the Port Information Table. Examples: type (10Base-T/100Base-TX/1000Base-T), iniferface (WAN/ LAN/ DMZ), link status (Up/ Down), physical port status (Port Enabled/ Port Disabled), priority (high or normal), speed status (10Mbps or 100Mbps), duplex status (Half/ Full), auto negotiation (Enabled or Disabled).
  • Page 19 4WAN 12LAN Medium Scale Multi-WAN QoS Router Device IP Address/ Subnet Mask：Identifies the current device IP address and subnet mask. The default is 192.168.1.1 and 255.255.255.0 Working Mode：Indicates the current working mode. Can be Gateway or Router mode. The default is “Gateway” mode.
  • Page 20 4WAN 12LAN Medium Scale Multi-WAN QoS Router 5.1.5 Log Setting Status Syslog Server： Indicates if Syslog Server is Enabled or Disabled. E-mail Alert： Indicates if Email Alert is Enabled or Disabled.

  • Page 21: Change And Set Login Password And Time

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 5.2 Change and Set Login Password and Time 5.2.1 Password Setting When you login Router setting window every time, you must enter the password. The default value for Router username and password are both “admin”. For security reasons, we strongly recommend that you must change your password after first login.
  • Page 22 4WAN 12LAN Medium Scale Multi-WAN QoS Router Cancel： Click “Cancel" to leave without making any change. This action will be effective before ”Apply” to save the configuration. 5.2.2 Time Router can adjust time setting. Users can know the exact time of event occurrences that are recorded in the System Log, and the time of closing or opening access for Internet resources.
  • Page 23 4WAN 12LAN Medium Scale Multi-WAN QoS Router External NTP Server： If you have your own preferred time server, input the server IP address. Apply： After the changes are completed, click “Apply” to save the configuration. Cancel： Click “Cancel" to leave without making any change. This action will be effective before ”Apply”...

  • Page 24: Network

    4WAN 12LAN Medium Scale Multi-WAN QoS Router VI. Network This Network page contains the basic settings. For most users, completing this general setting is enough for connecting with the Internet. However, some users need advanced information from their ISP. Please refer to the following descriptions for specific configurations.
  • Page 25 4WAN 12LAN Medium Scale Multi-WAN QoS Router 6.1.1 Host Name and Domain Name Device name and domain name can be input in the two boxes. Though this configuration is not necessary in most environments, some ISPs in some countries may require it.
  • Page 26 4WAN 12LAN Medium Scale Multi-WAN QoS Router This function enables users to input IP segments that differ from the router network segment to the multi-net segment configuration; the Internet will then be directly accessible. In other words, if there are already different IP segment groups in the Intranet, the Internet is still accessible without making any changes to internal PCs.
  • Page 27 4WAN 12LAN Medium Scale Multi-WAN QoS Router Interface: An indication of which port is connected. Connection Type: Obtain an IP automatically, Static IP connection, PPPoE (Point-to-Point Protocol over Ethernet), PPTP (Point-to-Point Tunneling Protocol) or Transparent Bridge. Config.: A modification in an advanced configuration: Click Edit to enter the advanced configuration page.
  • Page 28 4WAN 12LAN Medium Scale Multi-WAN QoS Router The WAN disconnection schedule will be activated by checking Enable Line-Dropped this option. In some areas, there is a time limitation for WAN Scheduling: connection service. For example: the optical fiber service will be disconnected from 0:00 am to 6:00 am.
  • Page 29 4WAN 12LAN Medium Scale Multi-WAN QoS Router Input the available static IP address issued by ISP. WAN IP address: Input the subnet mask of the static IP address issued by ISP, such as: Subnet Mask: Issued eight static IP addresses: 255.255.255.248 Issued 16 static IP addresses: 255.255.255.240...
  • Page 30 4WAN 12LAN Medium Scale Multi-WAN QoS Router The WAN disconnection schedule will be activated by checking this Enable option. In some areas, there is a time limitation for WAN connection Line-Dropped service. For example: the optical fiber service will be disconnected Scheduling: from 0:00 am to 6:00 am.
  • Page 31 4WAN 12LAN Medium Scale Multi-WAN QoS Router software provided by ISP, remove it. This software will no longer be used for network connection. Input the user name issued by ISP. User Name: Input the password issued by ISP. Password This function enables the auto-dialing function to be used in a Connect on PPPoE dial connection.
  • Page 32 4WAN 12LAN Medium Scale Multi-WAN QoS Router The WAN disconnection schedule will be activated by checking Enable this option. In some areas, there is a time limitation for WAN Line-Dropped connection service. For example: the optical fiber service will be Scheduling disconnected from 0:00 am to 6:00 am.
  • Page 33 4WAN 12LAN Medium Scale Multi-WAN QoS Router password issued by ISP, and use the built-in PPTP software to connect with the Internet. This option is to configure a static IP address. The IP address to WAN IP be configured could be one issued by ISP. (The IP address is Address: usually provided by the ISP when the PC is installed.
  • Page 34 4WAN 12LAN Medium Scale Multi-WAN QoS Router This function enables the auto-dialing function to be used for a Connect on PPTP dial connection. When the client port attempts to connect Demand: with the Internet, the device will automatically connect with the default ISP auto dial connection;...
  • Page 35 4WAN 12LAN Medium Scale Multi-WAN QoS Router If your WAN connects to a Switch, select “Enabled” to filter Shared- Circuit broadcast packets. The default is “Disabled”. environment MTU： ： ： ： MTU is abbreviation of Maximum Transmission Unit. “Auto” and “Manual”...
  • Page 36 4WAN 12LAN Medium Scale Multi-WAN QoS Router WAN IP Address: Input one of the static IP addresses issued by ISP. Subnet Mask： Input the subnet mask of the static IP address issued by ISP, such as: 255.255.255.240 Default Gateway Address：...
  • Page 37 4WAN 12LAN Medium Scale Multi-WAN QoS Router Enable Line-Dropped The WAN disconnection schedule will be activated by Scheduling： checking this option. In some areas, there is a time limitation for WAN connection service. For example: the optical fiber service will be disconnected from 0:00 am to 6:00 am.
  • Page 38 4WAN 12LAN Medium Scale Multi-WAN QoS Router externally connected servers such as WEB and Mail servers. Therefore, the device supports one configurable DMZ port for users to set up connections for servers with real IP addresses. The DMZ port acts as bridges between the Internet and LANs.
  • Page 39 4WAN 12LAN Medium Scale Multi-WAN QoS Router IP Range: Input the IP range located at the DMZ port. After the changes are completed, click “Apply” to save the configuration, or click “Cancel" to leave without making any changes.

  • Page 40: Multi- Wan Setting

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 6.2 Multi- WAN Setting 6.2.1 Load Balance Mode Auto Load Balance Mode When Auto Load Balance mode is selected, the device will use sessions or IP and the WAN bandwidth automatically allocate connections to achieve load balancing for external connections.
  • Page 41 4WAN 12LAN Medium Scale Multi-WAN QoS Router For example, if users want to assign IP 192.168.1.100 to go through WAN 1 when connecting with the Internet, or assign all Intranet IP to go through WAN 2 when connecting with servers with port 80, or assign all Intranet IP to go through WAN 1 when connecting with IP 211.1.1.1, users can do that by configuring “Protocol Binding”.
  • Page 42 4WAN 12LAN Medium Scale Multi-WAN QoS Router Binding Configuration. Attention: When assigning mode is selected, as in the above example, the IP(s) or service provider(s) configured in the connection rule will follow the rule for external connections, but those which are not configured in the rule will still follow the device Load Balance system to go through other WAN ports to connect with the Internet.
  • Page 43 4WAN 12LAN Medium Scale Multi-WAN QoS Router Name: To define a name for the WAN grouping in the box, such as “Education” etc. The name is for recognizing different WAN groups. Interface: Check the boxes for the WANs to be added into this combination.
  • Page 44 4WAN 12LAN Medium Scale Multi-WAN QoS Router the WAN or WAN group (ex. WAN 1) to be assigned and click the “Import IP Range” button; the dialogue box for document importation will be displayed accordingly. A policy document is an editable text document.
  • Page 45 4WAN 12LAN Medium Scale Multi-WAN QoS Router IP is assigned by both China Netcom strategy and self-defined strategy, China Netcom strategy will take priority. In other words, traffic to that destination IP will be transmitted through the WAN (or WAN group) under China Netcom strategy.
  • Page 46 4WAN 12LAN Medium Scale Multi-WAN QoS Router (1) Generate the Error Condition in the System Log: If an ISP When Fail: connection failure is detected, an error message will be recorded in the System Log. This line will not be removed;...
  • Page 47 4WAN 12LAN Medium Scale Multi-WAN QoS Router The local default communication gateway location, such as the IP Default address of an ADSL router, will be input automatically by the Gateway: device. Therefore, users just need to check the option if this function is needed.
  • Page 48 4WAN 12LAN Medium Scale Multi-WAN QoS Router 6.2.3 Protocol Binding Bandwidth Configuration When Auto Load Balance mode is selected, the device will select sessions or IP and the WAN bandwidth will automatically allocate connections to achieve load balancing for external connections.
  • Page 49 4WAN 12LAN Medium Scale Multi-WAN QoS Router This is to select the Binding Service Port to be activated. The Service: default (such as ALL-TCP&UDP 0~65535, WWW 80~80, FTP 21 to 21, etc.) can be selected from the pull-down option list. The default Service is All 0~65535.
  • Page 50 4WAN 12LAN Medium Scale Multi-WAN QoS Router In the boxes, input an external static IP address. For example, if Destination IP: connections to destination IP address 210.11.1.1 are to be restricted to WAN1, the external static IP address 210.1.1.1 ~ 210.1.1.1 should be input.
  • Page 51 4WAN 12LAN Medium Scale Multi-WAN QoS Router Add or Remove Service Port If the Service Port users want to activate is not in the list, users can add or remove service ports from “Service Port Management” to arrange the list, as described in the following：...
  • Page 52 4WAN 12LAN Medium Scale Multi-WAN QoS Router In the boxes, input the range of Service Ports users want to Port range: add. Click the button to add the configuration into the Services List. Add To List: Users can add up to 100 services into the list.
  • Page 53 4WAN 12LAN Medium Scale Multi-WAN QoS Router As in the figure below, select “All Traffic” from the pull-down option list “Service”, and then in the boxes of “Source IP” input the source IP address “192.168.1.100” to “100”. Retain the original numbers “0.0.0.0” in the boxes of “Destination IP” (which means to include all Internet IP addresses).
  • Page 54 4WAN 12LAN Medium Scale Multi-WAN QoS Router Example 3：How do I set up Auto Load Balance Mode to keep all Intranet IP addresses from going through WAN2 when the destination port is Port 80 and keep all other services from going through WAN1? As in the figure below, there are two rules to be configured.
  • Page 55 4WAN 12LAN Medium Scale Multi-WAN QoS Router Internet IP addresses). Select WAN1 from the pull-down option list “Interface”, and then click “Enable”. Finally, click “Add New” and the rule will be added to the mode. The device will transmit packets that are not going to Port 80 to the Internet through WAN1.
  • Page 56 4WAN 12LAN Medium Scale Multi-WAN QoS Router through WAN1? As in the figure below, select “HTTP[TCP/80~80]” from the pull-down option list “Service”, and then in the boxes of “Source IP” input “192.168.1.0 ~ 0” (which means to include all Intranet IP addresses). Retain the original numbers “0.0.0.0” in the boxes of “Destination IP”...
  • Page 57 4WAN 12LAN Medium Scale Multi-WAN QoS Router Port [TCP&UDP/1~65535]” from the pull-down option list “Service”, and then in the boxes of “Source IP” input “192.168.1.0 ~ 0” (which means to include all Intranet IP addresses). In the boxes for “Destination IP” input “211.1.1.1 ~ 211.254.254.254”. Select WAN2 from the pull-down option list “Interface”, and then click “Enable”.

  • Page 58: Port Management

    4WAN 12LAN Medium Scale Multi-WAN QoS Router VII. Port Management This chapter introduces how to configure ports and understand how to configure intranet IP addresses. 7.1 Setup Through the device, users can easily manage the setup for WAN ports, LAN ports and the DMZ port by choosing the number of ports, speed, priority, duplex and enable/disable the auto-negotiation feature for connection setting of each port.
  • Page 59 4WAN 12LAN Medium Scale Multi-WAN QoS Router Mirror Port：Users can configure LAN 1 as mirror port by choosing “Enable Port 1 as Mirror Port”. All the traffic from LAN to WAN will be copied to mirror port. Administrator can control or filter the traffic through mirror port.
  • Page 60 4WAN 12LAN Medium Scale Multi-WAN QoS Router This feature allows administrators to set the LAN port to be one or VLAN： more disconnected network sessions. All of them will be able to log on to the Internet through the device.

  • Page 61: Port Status

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 7.2 Port Status Summary： There are Network Connection Type, Interface, Link Status (Up/Down), Port Activity (Port Enabled), Priority Setting (High or Normal), Speed Status (10Mbps or 100Mbps), Duplex Status (half duplex or full duplex), Auto Neg. (Enabled/Disabled), and VLAN.
  • Page 62 4WAN 12LAN Medium Scale Multi-WAN QoS Router Statistics： The packet data of this specific port will be displayed. Data include receive/ transmit packet count, receive/ transmit packet Byte count and error packet count. Users may press the refresh button to update all real-time messages.

  • Page 63: Ip/ Dhcp

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 7.3 IP/ DHCP With an embedded DHCP server, it supports automatic IP assignation for LAN computers. (This function is similar to the DHCP service in NT servers.) It benefits users by freeing them from the inconvenience of recording and configuring IP addresses for each PC respectively.
  • Page 64 4WAN 12LAN Medium Scale Multi-WAN QoS Router Dynamic IP： Client lease Time： Check the option to activate the DHCP server automatic IP lease function. If the function is activated, all PCs will be able to acquire IP automatically. Otherwise, users should configure static virtual IP for each PC individually.

  • Page 65: Dhcp Status

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 7.4 DHCP Status This is an indication list of the current status and setup record of the DHCP server. The indications are for the administrator’s reference when a network modification is needed. DHCP Server：...
  • Page 66 4WAN 12LAN Medium Scale Multi-WAN QoS Router Client Lease Time： The lease time of the IP released by DHCP. Delete： Remove a record of an IP lease.

  • Page 67: Ip & Mac Binding

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 7.5 IP & MAC Binding Administrators can apply IP & MAC Binding function to make sure that users can not add extra PCs for Internet access or change private IP addresses. There are two methods for setting up this function：...
  • Page 68 4WAN 12LAN Medium Scale Multi-WAN QoS Router Block MAC address not on the list This method only allows MAC addresses on the list to receive IP addresses from DHCP and have Internet access. When this method is applied, please fill out Static IP with 0.0.0.0, as the figure...
  • Page 69 4WAN 12LAN Medium Scale Multi-WAN QoS Router IP & MAC Binding Static IP： There are two ways to input static IP: 1. If users want to set up a MAC address to acquire IP from DHCP, but the IP need not be a specific assigned IP, input 0.0.0.0 in the boxes.
  • Page 70 4WAN 12LAN Medium Scale Multi-WAN QoS Router MAC Address： Input the static real MAC (the address on the network card) for the server or PC which is to be bound. Name： For distinguishing clients, input the name or address of the client that is to be bound.

  • Page 71: Ip Grouping

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 7.6 IP Grouping The function enables users to make the same configuration for a range of continuous IP addresses in the network. For example, if an IP range (192.168.1.100~192.168.1.110) has been assigned to a department of a company, we can bind all the IP addresses together and make an accessing rule configuration for them all at the same time, instead of configuring each IP respectively, which takes more time and is more prone to error.

  • Page 72: Qos (Quality Of Service)

    4WAN 12LAN Medium Scale Multi-WAN QoS Router VIII. QoS (Quality of Service) QoS is an abbreviation for Quality of Service. The main function is to restrict bandwidth usage for some services and IP addresses to save bandwidth or provide priority to specific applications or services, and also to enable other users to share bandwidth, as well as to ensure stable and reliable network transmission.

  • Page 73: Bandwidth Management

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 8.1 Bandwidth Management 8.1.1 The Maximum Bandwidth provided by ISP In the boxes for WAN1 and WAN2 bandwidth, input the upstream and downstream bandwidth which users applied for from bandwidth supplier. The bandwidth QoS will make...
  • Page 74 4WAN 12LAN Medium Scale Multi-WAN QoS Router rate of upstream and downstream for each IP and Service Port based on the total actual bandwidth of WAN1 and WAN2. For example, if the upstream bandwidths of both WAN1 and WAN2 are 512Kbit/Sec, the total upstream bandwidth will be: WAN1 + WAN2 = 1024Kbit/Sec.
  • Page 75 4WAN 12LAN Medium Scale Multi-WAN QoS Router Interface： Select on which WAN the QoS rule should be executed. It can be a single selection or multiple selections. Service Port： Select what bandwidth control is to be configured in the QoS rule. If the bandwidth for all services of each IP is to be controlled, select “All...
  • Page 76 4WAN 12LAN Medium Scale Multi-WAN QoS Router IP Address： This is to select which user is to be controlled. If only a single IP is to be restricted, input this IP address, such as “192.168.1.100 to 100”. The rule will control only the IP 192.168.1.100. If an IP range is to be controlled, input the range, such as “192.168.1.100 ~ 150”.
  • Page 77 4WAN 12LAN Medium Scale Multi-WAN QoS Router Bandwidth Sharing total bandwidth with all IP addresses: If this option is Assign Type： selected, all IP addresses or Service Ports will share the bandwidth range (from minimum to maximum bandwidth). Assign bandwidth for each IP address: If this option is selected, every IP or Service Port in this range can have this bandwidth (minimum to maximum.).
  • Page 78 4WAN 12LAN Medium Scale Multi-WAN QoS Router Show Table： Priority Control： The Router will distribute the bandwidth as 60% (the highest) and 10% (the lowest). If you set the service port 80 as “High” priority, the router will give 60% bandwidth to the port 80. In the other hand, if you give the port 21 as “Low”...
  • Page 79 4WAN 12LAN Medium Scale Multi-WAN QoS Router Service Port： Select what bandwidth control is to be configured in the QoS rule. If FTP uploads or downloads need to be controlled, select “FTP Port 21~21”. Refer to the Default Service Port Number List.

  • Page 80: Session Control

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 8.2 Session control Session management controls the acceptable maximum simultaneous sessions of Intranet PCs. This function is very useful for managing connection quantity when P2P software such as BT, Thunder, or emule is used in the Intranet causing large numbers of sessions.
  • Page 81 4WAN 12LAN Medium Scale Multi-WAN QoS Router When single IP exceed __： If this function is selected, when the user’s port session reach the limit, this user will not be able to make a new session for five minutes. Even if the previous session has been closed, new sessions cannot be made until the setting time ends.
  • Page 82 4WAN 12LAN Medium Scale Multi-WAN QoS Router Service Port： Choose the service port. IP Address： Input the IP address range or IP group. Enabled： Activate the rule. Add to list： Add this rule to the list. Delete seleted Remove the rules selected from the Service List.

  • Page 83: Smart Qos

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 8.3 Smart QoS Enabled QoS： Choose to apply QoS function. When the usage of any WaN’s Input the required rate value into the column. bandwidth is over___%, Enable Snart The default is 60%.
  • Page 84 4WAN 12LAN Medium Scale Multi-WAN QoS Router Enabled Penalty Mechanism： After choosing “Enabled Penalty Mechanism”, the device will enable the penalty conditions internally. When the IP still uses more upstream or downstream bandwidth than the setting, the device will excute the penalty conditions automatically.

  • Page 85: Firewall

    4WAN 12LAN Medium Scale Multi-WAN QoS Router IX. Firewall This chapter introduces firewall general policy, access rule, and content filter settings to ensure network security. 9.1 General Policy The firewall is enabled by default. If the firewall is set as disabled, features such as SPI, DoS, and outbound packet responses will be turned off automatically.
  • Page 86 4WAN 12LAN Medium Scale Multi-WAN QoS Router SPI (Stateful Packet This enables the packet automatic authentication detection Inspection)： technology. The Firewall operates mainly at the network layer. By executing the dynamic authentication for each connection, it will also perform an alarming function for application procedure.
  • Page 87 4WAN 12LAN Medium Scale Multi-WAN QoS Router Advanced Setting 封 Packet Type: This device provides three types of data packet transmission: TCP-SYN-Flood, UDP-Flood and ICMP-Flood. WAN Threshold: When all packet values from external attack or from single external IP attack reach the maximum amount (the...
  • Page 88 4WAN 12LAN Medium Scale Multi-WAN QoS Router Exempted Source IP： Input the exempted source IP. Exempted Dest. IP： Input the exempted Destination IP addresses. Show Blocked IP： Show the blocked IP list and the remained blocked time. Restricted WEB It supports the block that is connected through: Java, Cookies, Features：...

  • Page 89: Restrict Application

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 9.2 Restrict Application Users can check MSN/ Skype/ QQ/ BT and the device will block the service users checked. However, to provide this service for certain IP address in the intranet, users may check the following item and then enter the specific IP address or IP address session to use the services which are checked above.
  • Page 90 4WAN 12LAN Medium Scale Multi-WAN QoS Router Input the information of the QQ number, etc. User Name： Input the number. Exempted QQ Number： Add the number to the list. Add to list： Delete the selected rule in the list. Delete selected item：...

  • Page 91: Access Rule

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 9.3 Access Rule Users may turn on/off the setting to permit or forbid any packet to access internet. Users may select to set different network access rules: from internal to external or from external to internal.
  • Page 92 4WAN 12LAN Medium Scale Multi-WAN QoS Router In addition to the default rules, all the network access rules will be displayed as illustrated above. Users may follow or self- define the priority of each network access rule. The device will follow the rule priorities one by one, so please make sure the priority for all the rules can suit the setting rules.
  • Page 93 4WAN 12LAN Medium Scale Multi-WAN QoS Router 9.3.2 Add New Access Rule Action： Allow: Permits the pass of packets compliant with this control rule Deny: Prevents the pass of packets not compliant with this control rule Service Port： From the drop-down menu, select the service that users grant or do not give permission.
  • Page 94 4WAN 12LAN Medium Scale Multi-WAN QoS Router Source IP： Select the source IP range (for example: Any, Single, Range, or preset IP group name). If Single or Range is selected, please enter a single IP address or an IP address within a session.

  • Page 95: Content Filter

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 9.4 Content Filter The device supports two webpage restriction modes: one is to block certain forbidden domains, and the other is to give access to certain web pages. Only one of these two modes can be selected.
  • Page 96 4WAN 12LAN Medium Scale Multi-WAN QoS Router Domain Name： Enter the websites to be controlled such as www.playboy.com Add to list： Click ”Add to list” to create a new website to be controlled. Delete selected item： Click to select one or more controlled websites and click this option to delete.
  • Page 97 4WAN 12LAN Medium Scale Multi-WAN QoS Router Accept Allowed Domains In some companies or schools, employees and students are only allowed to access some specific websites. This is the purpose of the function. Activate the function. The default setting is “Disabled.”...
  • Page 98 4WAN 12LAN Medium Scale Multi-WAN QoS Router Always： Select “Always” to apply the rule on a round-the-clock basis. Select “from”, and the operation will run according to the defined time. …to…： Select "Always" to apply the rule on a round-the-clock basis.

  • Page 99: Virtual Route

    4WAN 12LAN Medium Scale Multi-WAN QoS Router X. Virtual Route Virtual Route enables the branch only to have single ISP service to enjoy two different broadband networks. The branch can access another ISP network with connecting to headquarter server with dual-bradband connection. As the result, the linking problem between different ISP networks will be sloved.
  • Page 100 4WAN 12LAN Medium Scale Multi-WAN QoS Router Café A can enable virtual route function and link to Café B’s device. They can access another ISP service through Café B’s network. It seems that Café A employs dual ISP service, too. If users in Café A want to access to another ISP network, the link speed won’t...

  • Page 101: Virtue Route Server (Pptp Server)

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 10.1 Virtue Route Server (PPTP Server) The chapter introduces how to configure a Virtue Route server. Virtue Route builds PPTP tunnels on the basis of PPP (Point-to-point Protocol), which strengthens the PPP security.
  • Page 102 4WAN 12LAN Medium Scale Multi-WAN QoS Router Enabled PPTP Server： When this option is selected, the point-to-point tunnel protocol PPTP server can be enabled. PPTP Client IP Range： Please enter PPTP IP address range so as to provide the remote users with an entrance IP into the local network.
  • Page 103 4WAN 12LAN Medium Scale Multi-WAN QoS Router Add a new account and password. Add to list： Delete Selected Item. Delete selected item： All PPTP Status：Displays all successfully connected users, including username, remote IP address, and PPTP address.

  • Page 104: Virtue Route Client

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 10.2 Virtue Route Client Enabled To activate the function. Binding Interface To select which WAN port is binded: WAN1~WAN4 Binding Network To select the binding network: Netcome or Self-Defined. Import IP Range Click “Browse” to import binding IP range.
  • Page 105 4WAN 12LAN Medium Scale Multi-WAN QoS Router Input the IP of virtual route server. Remote Host IP Address Input the user name. User Name Input the password. Password Show the link status: Connect or Disconnect. Status Self-Defined IP To build a self-defined IP, users can use a text-based editor, such as Notepad, which is included with Windows system.
  • Page 106 4WAN 12LAN Medium Scale Multi-WAN QoS Router...

  • Page 107: Advanced Function

    4WAN 12LAN Medium Scale Multi-WAN QoS Router XI. Advanced Function 11.1 DMZ Host/ Port Range Forwarding 11.1.1 DMZ Host When the NAT mode is activated, sometimes users may need to use applications that do not support virtual IP addresses such as network games. We recommend that users map the device actual WAN IP addresses directly to the Intranet virtual IP addresses, as follows: If the “DMZ Host”...
  • Page 108 4WAN 12LAN Medium Scale Multi-WAN QoS Router 11.1.2 Port Range Forwarding Setting up a Port Forwarding Virtual Host: If the server function (which means the server for an external service such as WWW, FTP, Mail, etc) is contained in the network, we...
  • Page 109 4WAN 12LAN Medium Scale Multi-WAN QoS Router Service Port： To select from this option the default list of service ports of the virtual host that users want to activate. Such as: All (TCP&UDP) 0~65535, 80 (80~80) for WWW, and 21~21 for FTP. Please refer to the list of default service ports.
  • Page 110 4WAN 12LAN Medium Scale Multi-WAN QoS Router Service Name： Input the name of the service port users want to activate on the list, such as E-donkey, etc. Protocol： To select whether a service port is TCP or UDP. Port Range：...
  • Page 111 4WAN 12LAN Medium Scale Multi-WAN QoS Router Cancel： Click the “Cancel” button to cancel the modification. This only works before “Apply” is clicked. Close： Quit this configuration window. 11.1.3 Port Triggering For some special application software, the Internet accessing port numbers are unsymmetrical.
  • Page 112 4WAN 12LAN Medium Scale Multi-WAN QoS Router Add to list： Add the service to the active service list. Delete selected item： Remove selected services. Show Table： Click to show all the setting in the list. Apply： Click the “Apply” button to save the modification.

  • Page 113: Upnp

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 11.2 UPnP UPnP (Universal Plug and Play) is a protocol set by Microsoft. If the virtual host supports UPnP system (such as Windows XP), users could also activate the PC UPnP function to work with the device.
  • Page 114 4WAN 12LAN Medium Scale Multi-WAN QoS Router Delete Selected Item： Remove selected services. Show Table： This is a list which displays the current active UPnP functions. Apply： Click “Apply” to save the network configuration modification. Cancel： Click “Cancel" to leave without making any change.

  • Page 115: Routing

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 11.3 Routing In this chapter we introduce the Dynamic Routing Information Protocol and Static Routing Information Protocol. 11.3.1Dynamic Routing The abbreviation of Routing Information Protocol is RIP. There are two kinds of RIP in the IP environment –...
  • Page 116 4WAN 12LAN Medium Scale Multi-WAN QoS Router RIP is a very simple routing protocol, in which Distance Vector is used. Distance Vector determines transmission distance in accordance with the number of routers, rather than based on actual session speed. Therefore, sometimes it will select a path through the least number of routers, rather than through the fastest routers.
  • Page 117 4WAN 12LAN Medium Scale Multi-WAN QoS Router Dest. IP： Input the remote network IP locations and subnet that is to Subnet Mask： be routed. For example, the IP/subnet is 192.168.2.0/255.255.255.0. Gateway： The default gateway location of the network node which is to be routed.

  • Page 118: One To One Nat

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 11.4 One to One NAT As both the device and ATU-R need only one actual IP, if ISP issued more than one actual IP (such as eight ADSL static IP addresses or more), users can map the remaining real IP addresses to the intranet PC virtual IP addresses.
  • Page 119 4WAN 12LAN Medium Scale Multi-WAN QoS Router Enabled One to One To activate or close the One-to-One NAT function. (Check to NAT： activate the function). Private IP Range Begin： Input the Private IP address for the Intranet One-to-One NAT function.

  • Page 120: Ddns- Dynamic Domain Name Service

    4WAN 12LAN Medium Scale Multi-WAN QoS Router set up, the Internet IP server or PC which is mapped with a LAN port will be exposed on the Internet. To prevent Internet users from actively connecting with the One-on-One NAT server or PC, please set up a proper denial rule for access, as described Firewall.
  • Page 121 4WAN 12LAN Medium Scale Multi-WAN QoS Router Interface This is an indication of the WAN port the user has selected. DDNS Check either of the boxes before DynDNS.org, 3322.org, DtDNS.com and QnoDDNS.org.cn to select one of the four DDNS website address transfer functions.
  • Page 122 4WAN 12LAN Medium Scale Multi-WAN QoS Router Register for QnoDDNS 1． Please go to Qno website and register the product at http：//www.qno.com.tw. 2． Input the e-mail address which users used to register this product and the serial number of the product to log in to the QnoDDNS Service System. Be sure to input an available e-mail address so that the password sent from the system to activate QnoDDNS service can be received after the domain name registration.
  • Page 123 4WAN 12LAN Medium Scale Multi-WAN QoS Router 3． Rules for Applying a Domain Name: ● The Domain should have at least 4 letters and no more than 63 letters. ● The Domain name should only consist of a-z (lowercase letter) and 0-9 (numerals) and the first character should be an English letter.
  • Page 124 4WAN 12LAN Medium Scale Multi-WAN QoS Router...

  • Page 125: Mac Clone

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 11.6 MAC Clone Some ISP will request for a fixed MAC address (network card physical address) for distributing IP address, which is mostly suitable for cable mode users. Users can input the network card physical address (MAC address: 00-xx-xx-xx-xx-xx) here. The device will adopt this MAC address when requesting IP address from ISP.

  • Page 126: System Tool

    4WAN 12LAN Medium Scale Multi-WAN QoS Router XII. System Tool This chapter introduces the management tool for controlling the device and testing network connection. For security consideration, we strongly suggest to change the password. Password and Time setting is in Chapter 5.2.
  • Page 127 4WAN 12LAN Medium Scale Multi-WAN QoS Router Ping This item informs users of the status quo of the outbound session and allows the user to know the existence of computers online. On this test screen, please enter the host IP that users want to test such as...

  • Page 128: Firmware Upgrade

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 12.2 Firmware Upgrade Users may directly upgrade the device firmware on the Firmware Upgrade page. Please confirm all information about the software version in advance. Select and browse the software file, click "Firmware Upgrade Right Now" to complete the upgrade of the designated file.

  • Page 129: Setting Backup

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 12.3 Setting Backup Import Configuration File： This feature allows users to integrate all backup content of parameter settings into the device. Before upgrade, confirm all information about the software version. Select and browse the backup parameter file: "config.exp."...

  • Page 130: Snmp

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 12.4 SNMP Simple Network Management Protocol (SNMP) refers to network management communications protocol and it is also an important network management item. Through this SNMP communications protocol, programs with network management (i.e. SNMP Tools-HP Open View) can help communications of real-time management.
  • Page 131 4WAN 12LAN Medium Scale Multi-WAN QoS Router Set the name of the device such as QVM1000. System Name： Set the name of the person who manages the device (i.e. John). System Contact： Define the location of the device (i.e. Taipei).

  • Page 132: System Recover

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 12.5 System Recover Users can restart the device with System Recover button. Restart As the figure below, if clicking “Restart Router” button, the dialog block will pop out, confirming if users would like to restart the device.
  • Page 133 4WAN 12LAN Medium Scale Multi-WAN QoS Router Return to Factory Default Setting If clicking “Return to Factory Default Setting, the dialog block will pop out, if the device will return to factory default.

  • Page 134: Log

    4WAN 12LAN Medium Scale Multi-WAN QoS Router XIII. Log From the log management and look up, we can see the relevant operation status, which is convenient for us to facilitate the setup and operation. 13.1 System Log Its system log offers three options: system log, E-mail alert, and log setting.
  • Page 135 4WAN 12LAN Medium Scale Multi-WAN QoS Router System Log Enabled： If this option is selected, the System Log feature will be enabled.
  • Page 136 4WAN 12LAN Medium Scale Multi-WAN QoS Router Host Name： The device provides external system log servers with log collection feature. System log is an industrial standard communications protocol. It is designed to dynamically capture related system message from the network. The system log provides the source and the destination IP addresses during the connection, service number, and type.
  • Page 137 4WAN 12LAN Medium Scale Multi-WAN QoS Router Log Time Threshold： Set the interval of sending the log, and the default is set to 10 minutes. Reaching this defined number, it will automatically send out the Mail log. The device will detect which parameter (either entries or intervals) reaches the threshold first and send the log message of that parameter to the user.
  • Page 138 4WAN 12LAN Medium Scale Multi-WAN QoS Router Win Nuke： Servers are attacked or trapped by the Trojan program. Ping of Death： The system fails because the sent data exceeds the maximum packet that can be handled by the IP protocol.
  • Page 139 4WAN 12LAN Medium Scale Multi-WAN QoS Router Outgoing Packet Log： View system packet log which is sent out from the internal PC to the Internet. This log includes LAN IP, destination IP, and service port that is applied. It is illustrated as below.
  • Page 140 4WAN 12LAN Medium Scale Multi-WAN QoS Router Clear Log Now： This feature clears all the current information on the log.

  • Page 141: System Statistic

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 13.2 System Statistic The device has the real-time surveillance management feature that provides system current operation information such as port location, device name, current WAN link status, IP address, MAC address, subnet mask, default gateway, DNS, number of received/ sent/ total packets , number of received/ sent/ total Bytes, Received and Sent Bytes/Sec., total...
  • Page 142 4WAN 12LAN Medium Scale Multi-WAN QoS Router...

  • Page 143: Traffic Statistic

    4WAN 12LAN Medium Scale Multi-WAN QoS Router 13.3 Traffic Statistic Six messages will be displayed on the Traffic Statistic page to provide better traffic management and control. By Inbound IP Address： The figure displays the source IP address, bytes per second, and percentage.
  • Page 144 4WAN 12LAN Medium Scale Multi-WAN QoS Router By Outbound Port： The figure displays the network protocol type, destination IP address, bytes per second, and percentage. By Inbound Port： The figure displays the network protocol type, destination IP address, bytes per second,...

  • Page 145: Ip/ Port Statistic

    4WAN 12LAN Medium Scale Multi-WAN QoS Router By Outbound Session： The figure displays the source IP address, network protocol type, source port, destination IP address, destination port, bytes per second and percentage. By Inbound Session： The figure displays the source IP address, network protocol type, source port, destination IP address, destination port, bytes per second and percentage.
  • Page 146 4WAN 12LAN Medium Scale Multi-WAN QoS Router Specific IP Status： Enter the IP address that users want to inquire, and then the entire destination IP connected to remote devices as well as the number of ports will be displayed. Specific Port Status：...
  • Page 147 4WAN 12LAN Medium Scale Multi-WAN QoS Router...

  • Page 148: Log Out

    4WAN 12LAN Medium Scale Multi-WAN QoS Router XIV. Log out On the top right corner of the web- based UI, there is a Logout button. Click on it to log out of the web- based UI. To enter next time, open the Web browser and enter the IP...

  • Page 149: Appendix I: User Interface And User Manual Chapter Cross Reference

    4WAN 12LAN Medium Scale Multi-WAN QoS Router Appendix I: User Interface and User Manual Chapter Cross Reference This appendix is to show the corresponding index for each chapter and user interface. Users can find how to setup quickly and understand the Router capability at the same time.
  • Page 150 4WAN 12LAN Medium Scale Multi-WAN QoS Router Bandwidth 8.1 (QoS) Management 8.3 Bandwidth Management Session Control 8.2 Session Limit IP/DHCP VII. Port Management Setup 7.3 DHCP/ IP Status 7.4 DHCP Status IP & MAC Binding 7.5 IP & MAC Binding IP Grouping 7.6 IP Grouping...
  • Page 151 4WAN 12LAN Medium Scale Multi-WAN QoS Router Setup 7.1 Setup Status 7.2 Status XIII. Log System Log 13.1 System Log System Status 13.2 System Status Traffic Statistic 13.3 Traffic Statistic IP/Port statistic 13.4 IP/Port statistic...

  • Page 152: Appendix Ii：troubleshooting

    4WAN 12LAN Medium Scale Multi-WAN QoS Router Appendix II：Troubleshooting 1 Block BT Download （ ） To block BT and prevent downloading by users, go to the “Firewall -> Content Filter" and select "Enable Website Block by Keywords," followed by the input of "torrent." This will prevent...

  • Page 153: 2）Shock Wave And Worm Virus Prevention

    4WAN 12LAN Medium Scale Multi-WAN QoS Router （2）Shock Wave and Worm Virus Prevention Since many users have been attacked by Shock Wave and Worm viruses recently, the internet transmission speed was brought down and the Session bulky increase result in the massive processing load of the device.
  • Page 154 4WAN 12LAN Medium Scale Multi-WAN QoS Router Use the same method to add UDP [UDP135~139] and TCP [445~445] Ports. c. Enhance the priority level of these three to the highest.

  • Page 155: 3）Block Qqlive Video Broadcast Setting

    If the login onto the QQLive Server is blocked, the issue can be resolved. The following relates to Qno products and provides users with solutions by introducing users how to set up the device.
  • Page 156 4WAN 12LAN Medium Scale Multi-WAN QoS Router QQLive server. Repeated addition may be needed). Lastly, select "Always" under the Scheduling setting so that the QQLive Login Time can be set. (If necessary, specific time setting may be undertaken). Click "Apply" to move to the next step.

  • Page 157: 4）Arp Virus Attack Prevention

    4WAN 12LAN Medium Scale Multi-WAN QoS Router （4）ARP Virus Attack Prevention ARP Issue and Information Recently, many cyber cafes in China experienced disconnection (partially or totally) for a short period of time, but connection is resumed quickly. This is caused by the clash with MAC address.
  • Page 158 The device selection is advised to take into consideration the one with anti-ARP virus attack. Qno products come squarely with such a feature, which is very user-friendly compared to other products.
  • Page 159 Now we understand ARP, ARP cheat and attack, as well as how to identify this type of attack. What comes next is to find out effective prevention measures to stop the network from being attacked. The general solution provided by Qno can be divided into the following three options: a) Enable “Prevent ARP Virus Attack”:...
  • Page 160 4WAN 12LAN Medium Scale Multi-WAN QoS Router Enter ”Firewall-> General” and find the option "Prevent ARP Virus Attack" to the right of the page. Click on the option to activate it and click "Apply" at the bottom of the page (see illustrated).
  • Page 161 4WAN 12LAN Medium Scale Multi-WAN QoS Router arp -d arp -s Router LAN IP Router LAN MAC For those internal network attacked by Arp, the source must be identified. Method: If the PC fails to go online or there is packet loss of ping, in the DOS screen, input arp –a command to check if the MAC address of the gateway is the same with the device MAC address.
  • Page 162 4WAN 12LAN Medium Scale Multi-WAN QoS Router After an item is added to the list, the corresponding message will be displayed in the white block on the bottom. However, such method is not recommended because the inquiry of IP/MAC addresses of all hosts creates heavy workload. Another method to bind IP and MAC is more recommended because of easy operation, reducing workload and time efficiency.
  • Page 163 4WAN 12LAN Medium Scale Multi-WAN QoS Router Click to display IP and MAC binding list dialog box. In this box, the unbinding IP and MAC address corresponding to the PC are displayed. Enter the "Name" of the computer and click on "Enabled"...
  • Page 164 4WAN 12LAN Medium Scale Multi-WAN QoS Router Though these basic operations can help solve the problem but Qno's technical engineers suggest that further measures should be taken to prevent the ARP attack. 1. Deal with virus source as well as the source device affected by virus through virus killing and the system re-installation.
  • Page 165 4WAN 12LAN Medium Scale Multi-WAN QoS Router 5. Frequently update anti-virus software (virus data base), and set the daily upgrade that allows regular and automatic update. Install and use the network firewall software. Network firewall is important for the process of anti-virus. It can effectively avert the attack from the network and invasion of the virus.

  • Page 166: Appendix Iii：qno Technical Support Information

    4WAN 12LAN Medium Scale Multi-WAN QoS Router Appendix III：Qno Technical Support Information For more information about the Qno's product and technology, please log onto the Qno's bandwidth forum, refer to the examples of the FTP server, or contact the technical department of Qno's dealers as well as the Qno's Mainland technical center.

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