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HP Designjet T1100 Series User Manual

Hewlett-packard printer owner's manual.
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HP Designjet T1100
Printer Series
Using your printer

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Troubleshooting

   Also See for HP Designjet T1100 Series

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   Summary of Contents for HP Designjet T1100 Series

  • Page 1

    HP Designjet T1100 Printer Series Using your printer...

  • Page 3

    HP Designjet T1100 printer series Using your printer...

  • Page 4

    Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks Adobe®, Acrobat®, Adobe Photoshop®, and Adobe®...

  • Page 5: Table Of Contents

    Table of contents 1 Introduction Safety precautions ... 2 HP Start-Up Kit ... 2 Using this guide ... 2 Introduction ... 2 Use and maintenance ... 3 Troubleshooting ... 3 Accessories, support, and specifications ... 3 Glossary ... 3 Index ... 3 Warnings and Cautions ...

  • Page 6

    Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ... 29 Access the Embedded Web Server ... 30 Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ... 30 Change the language of the Embedded Web Server ... 30 Change the sleep mode setting ...

  • Page 7

    When does the printer try to nest pages? ... 69 What pages can be nested? ... 70 Which pages qualify for nesting? ... 70 How long does the printer wait for another file? ... 70 Use ink economically ... 70 7 Color management Introduction ...

  • Page 8

    Printer statistics with the Embedded Web Server ... 116 Check ink and paper usage for a job ... 116 Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ... 116 Ink and paper statistics with the Embedded Web Server ... 117 11 Handling ink cartridges and printheads About the ink cartridges ...

  • Page 9

    The printer displays out of paper when paper is available ... 154 Prints do not fall nicely into the basket ... 154 The sheet stays in the printer when the print has been completed ... 154 The paper is cut when the print has been completed ... 155 The cutter does not cut well ...

  • Page 10

    The printer printed on undesirable paper ... 186 Communication failures between computer and printer ... 187 Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ... 187 Cannot access the Embedded Web Server ... 188 Automatic file system check ... 188 An AutoCAD 2000 memory allocation error ...

  • Page 11

    20 Printer specifications Functional specifications ... 200 Physical specifications ... 201 Memory specifications ... 201 Power specifications ... 201 Ecological specifications ... 201 Environmental specifications ... 202 Acoustic specifications ... 202 Glossary ... 203 Index ... 205 ENWW...

  • Page 12

    ENWW...

  • Page 13: Introduction

    Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW...

  • Page 14: Safety Precautions

    During a power failure. HP Start-Up Kit The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and documentation, including introductory multimedia tutorials to help you to get a good first print.

  • Page 15: Use And Maintenance

    In addition to the table of contents, there is an alphabetical index to help you to find topics quickly. Warnings and Cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols.

  • Page 16: The Printer's Main Features

    Access the Embedded Web Server on page 30 ● Paper flexibility and automatic easy load, see profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility (Mac OS) The printer's main components The following front and rear views of the printer illustrate the main components.

  • Page 17: Front View

    Front view Ink cartridge Ink cartridge slots Blue lever Window Front panel Printhead carriage Printhead Output tray Paper alignment lines Basket ENWW The printer's main components...

  • Page 18: Rear View

    Hard power switch Power cord plug in Paper feeder The front panel Your printer's front panel is located on the front of the printer, in the center. It has the following important functions: ● Assists you in troubleshooting issues ●...

  • Page 19

    If the power key light is blinking green, the printer is starting up. If the power key light is green on, the printer is on. If the power key light is amber on, the printer is in standby.

  • Page 20: Printer Software

    PostScript driver, for HP Designjet T1100ps only ● The PCL3 raster driver for T1100 ● The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Care (Windows) or HP Printer Utility (Mac OS) on page ● Manage the job queue, see ●...

  • Page 21

    (the accuracy of these estimates is not guaranteed) ● HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette ● Service information: provides information needed by service engineers ●...

  • Page 22

    Chapter 1 Introduction ENWW...

  • Page 23: Installing The Software

    Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS) ENWW...

  • Page 24: Choose Which Connection Method To Use

    Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in this example): Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the START.EXE program in the root folder of the DVD.

  • Page 25: Connect Directly To A Computer (windows)

    Do not connect the computer to the printer yet. You must first install the printer driver software on the computer, as follows. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run the START.EXE program in the root folder of the DVD.

  • Page 26: Printer Sharing Considerations

    Printer sharing considerations ● HP Easy Printer Care must be installed on a computer before it can be used from that computer. ● Any other users sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer—which affects printer alerts, printer status reports,...

  • Page 27

    Follow the instructions on your screen. You are recommended to use the Easy Install option. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer.

  • Page 28: Tcp/ip Connection

    When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD. TCP/IP connection Go to your printer's front panel and press the Note the URL of your printer (http://XXXX11 in this example).

  • Page 29

    When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD. ENWW...

  • Page 30: Connect Directly To A Computer (mac Os)

    Follow the instructions on your screen. You are recommended to use the Easy Install option. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer.

  • Page 31: Sharing The Printer

    New Queue if you want to connect another printer. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

  • Page 32

    Open the DVD icon on your desktop. Open the Install icon for your printer (HP Designjet T1100ps or T1100). Open the Mac OS X HP Designjet Installer icon. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.

  • Page 33: Setting Up The Printer

    Setting up the printer ● Introduction ● Handle paper conflicts ● Turn nesting on and off ● Turn usage information on and off ● Turn alerts on and off ● Set or delete the security password ● Require account ID ●...

  • Page 34: Introduction

    You can set the printer's behavior in such cases from the front panel. ● Select the Setup menu icon on hold if you want such jobs to be put on hold. The printer will send an alert whenever a job is put on hold. ●...

  • Page 35: Turn Usage Information On And Off

    In each case, you will see the following options: ● In order: pages are nested in the order in which they are sent to the printer. The nested pages are printed as soon as one of three conditions is met: ●...

  • Page 36: Turn Alerts On And Off

    Printer alerts warn you when there is a printer problem that you can correct by taking action, or when one of your printing jobs changes its status. The alerts are displayed by the printer's front panel, by HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, by the printer driver, and by the Embedded Web Server.

  • Page 37: Require Account Id

    The account ID can be set in the printer driver when sending the job. If the job is set "on hold for accounting" by the printer, you can introduce the account ID in HP Easy Printer Care or HP Printer Utility by going to the Job Center >...

  • Page 38

    Chapter 3 Setting up the printer ENWW...

  • Page 39: Personalizing The Printer

    Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Access the Embedded Web Server ● Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Change the language of the Embedded Web Server ●...

  • Page 40: Turn The Printer On And Off

    Switched on: the switch at the back of the printer is in the on position ● Powered on: the Power If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use the Power key on the front panel.

  • Page 41: Change The Language Of The Front-panel Display

    More Printers. Select your printer and click Launch Utility. This launches the HP Printer Utility. If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see (Mac OS) on page 187.

  • Page 42: Access The Embedded Web Server

    Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) can work in the following languages: English, Portuguese, Spanish, Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese.

  • Page 43: Change The Sleep Mode Setting

    Configure network settings To configure the network settings from HP Easy Printer Care (Windows), select Settings tab > Network Settings. From HP Printer Utility (Mac OS), select Configuration > Network Settings. You can view and configure the following network settings.

  • Page 44: Change The Graphic Language Setting

    Select Automatic to let the printer determine which type of file it is receiving. This setting works for most software applications. ● Select HP-GL/2 only if you are sending a file of that type directly to the printer, without going through a printer driver. ●...

  • Page 45

    Select the desired option and press the connection, select the Setup menu icon ASCII. NOTE: The setting selected through the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) overrides the setting selected by the front panel. ENWW Menu , then Printer preferences >...

  • Page 46

    Chapter 4 Personalizing the printer ENWW...

  • Page 47: Paper Handling

    General advice ● Load a roll onto the 24-inch spindle ● Load a roll onto the 44-inch spindle ● Load a roll into the 24-inch printer ● Load a roll into the 44-inch printer ● Unload a roll ● Load a single sheet ●...

  • Page 48: General Advice

    Before starting a paper loading process, ensure you have enough room around the printer, both in front and behind. CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. CAUTION: All paper must be 11 inches (28 cm) or longer.

  • Page 49

    Remove the blue paper stop from the end of the spindle. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed.

  • Page 50: Load A Roll Onto The 44-inch Spindle

    NOTE: From the back of the printer, the blue stopper is inserted into the right-side holder. Ensure both ends of the roll are as close to the spindle stops as possible. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll.

  • Page 51

    Remove the black end of the spindle from the printer, then the blue end. CAUTION: damage the black end. WARNING! process. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a new roll;...

  • Page 52

    If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. If the roll is long; rest the spindle horizontally on a table and load the roll on the table. TIP: You may need two people to handle a large roll.

  • Page 53: Load A Roll Into The 24-inch Printer

    24-inch spindle on page Easy loading procedure Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely into the roll holder. Rest the blue end of the spindle on the right side roll holder.

  • Page 54

    TIP: Cut the paper as straight as possible, as uneven paper does not load correctly. Insert the edge of the paper into the feeder. WARNING! Chapter 5 Paper handling Do not push your fingers inside the printer's paper path. ENWW...

  • Page 55

    Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a sheet. Select Roll with the Select your paper category and type.

  • Page 56: Paper Menu Procedure

    NOTE: If you have an unexpected issue at any stage of the paper loading process, see paper cannot be loaded successfully on page TIP: When prints fall into the basket, they can be torn or get ink marks from other prints. To avoid this, catch your prints as they are cut from the roll and do not stack prints in the basket.

  • Page 57: Load A Roll Into The 44-inch Printer

    To start these procedures you must have a roll loaded on the spindle. See roll onto the 24-inch spindle on page Easy loading procedure Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely into the roll holder. ENWW 150.

  • Page 58

    Rest the blue end of the spindle on the right side roll holder. With both hands, push the spindle into both roll holders at the same time. The spindle snaps into place. If the edge of the roll is not straight or torn (sometimes due to tape used to hold end of the roll), pull paper slightly beyond the cutting groove and use a cutter to cut a straight edge.

  • Page 59

    Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a sheet. Select Roll with the Select your paper category and type.

  • Page 60: Paper Menu Procedure

    Look at the front panel; you may find some instructions there. When the roll is aligned, the front panel displays the Ready message and the printer is ready to print. If the roll is not aligned, follow the instructions on the front-panel display.

  • Page 61: Unload A Roll

    When prompted by the front-panel display, lift the blue lever on the left. When prompted by the front-panel display, lightly rewind the paper from the end of the spindle until removed from the printer. When prompted by the front-panel display, lower the blue lever.

  • Page 62: Roll Out Of Paper Procedure

    Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the printer is recommended.

  • Page 63: Easy Loading Procedure

    Easy loading procedure Standing in front of the printer, open the sheet tray. If the sheet is long, extend the tray. TIP: If the tray is difficult to open, try opening from behind the printer. NOTE: The extensions are seven cm and snap in place.

  • Page 64: Paper Menu Procedure

    Depending on the length of the sheet, it feeds out the front of the printer. If the paper has been loaded successfully, the front panel displays the Ready message and the printer ready to print. If the paper is not straight, follow the instructions on the front-panel display. NOTE: When correctly loaded, the sheet is in the back of the printer.

  • Page 65: Unload A Single Sheet

    Continue with step two of the easy loading procedure, skipping steps four and five. Unload a single sheet To unload a single sheet after printing, you can simply pull the sheet free from the front of the printer. To unload a sheet without printing, use the ENWW If you select roll, the sheet will not load.

  • Page 66: Unload Paper Key Procedure

    Unload paper key procedure Press the Unload paper The sheet unloads out the front of the printer, either catch it manually or allow it to fall in the basket. Paper menu procedure You can also unload a sheet from the paper menu.

  • Page 67: Paper Profiles

    There are two ways to assign a profile for a new paper type. ● Use a HP factory paper profile by selecting the closest category and type in the front panel, HP Easy Printer Care (Windows), or HP Printer Utility (Mac OS) NOTE: Colors may not be accurate.

  • Page 68: Change The Drying Time

    Turn the automatic cutter on and off To turn the printer's paper cutter on or off: ● From HP Easy Printer Care (Windows), select the Settings tab and change the Cutter option in Printer Settings > Advanced. ● From HP Printer Utility (Mac OS), select Configuration > Printer Settings > Configure Printer Settings and change the Cutter option.

  • Page 69

    TIP: If the printer is waiting to nest more pages, you can cancel the waiting time and print the available pages immediately by pressing the NOTE: The printer may not cut the paper directly after pressing the , as each time a print is printed the printheads are serviced and the paper cannot be cut until the process completes.

  • Page 70

    Chapter 5 Paper handling ENWW...

  • Page 71: Printing

    Printing ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Change the treatment of overlapping lines ● Preview a print ● Print a draft ●...

  • Page 72: Create A Print Job

    Server to send it directly to the printer without going through a printer driver (see below). Using the Embedded Web Server to print files From HP Easy Printer Care or the Embedded Web Server, select Job Center > Submit Job. You will see the window below.

  • Page 73: Select Print Quality

    If the print quality is set from your computer, it overrides the print-quality setting in the front panel. NOTE: You cannot change the print quality of pages that the printer is already receiving or has already received (even if they have not started to print yet). Select paper size The paper size can be specified in the following ways.

  • Page 74: Custom Paper Sizes

    Select margins options By default, the printer leaves a 5 mm margin between the edges of your image and the edges of the paper (increased to 17 mm at the foot of cut-sheet paper). However, you can change this behavior in several ways.

  • Page 75: Print With Shortcuts

    In this case, if the image is the same size as the page, the printer assumes that the extreme edges of the image are either white or unimportant, and do not need to be printed. This may be useful when your image already contains a border.

  • Page 76: Rescale A Print

    If you decide later that you no longer want a shortcut, you can delete it. Rescale a print You can send an image to the printer at a certain size but tell the printer to rescale it to a different size (normally larger). This may be useful: ●...

  • Page 77: Change The Treatment Of Overlapping Lines

    To turn merge on, go to the front panel and select the Setup menu icon preferences > HP-GL/2 > Enable merge. You can set the merge option from your software in some applications. Settings in your software override the front-panel settings.

  • Page 78: Print A Draft

    Print a draft You can specify fast draft-quality printing in the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-quality slider to the extreme left ('Speed'). ●...

  • Page 79: If You Have A High-resolution Image

    In order to be sure of leaving no margins, the printer prints slightly past the edges of the paper. Any ink deposited outside the paper is absorbed by the sponge situated in the platen.

  • Page 80: Print With Crop Lines

    NOTE: If the first print job after loading paper is a borderless job, the printer may trim the leading edge of the paper before printing. At the end of a borderless print, the printer normally cuts the print slightly inside the image area to ensure that the print is borderless.

  • Page 81: Use Paper Economically

    Paper saved by nesting When does the printer try to nest pages? When both of the following are true: ● The printer is loaded with roll paper, not sheet paper. ● The printer's Nest option is not turned off. See ENWW...

  • Page 82: What Pages Can Be Nested

    How long does the printer wait for another file? So that the printer can make the best nest possible, it waits after a file has been received to check whether a subsequent page will nest with it or with pages already in the queue. This waiting period is the nest wait time;...

  • Page 83

    Leave the printer permanently turned on so that it can maintain the printheads in good condition automatically. This regular printhead maintenance uses a small amount of ink. However, if it is not done, the printer may need to use much more ink later to restore the health of the printheads. ●...

  • Page 84

    Chapter 6 Printing ENWW...

  • Page 85: Color Management

    A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (T1100ps only) ● Color management from the Embedded Web Server ● Color management from the front panel ENWW...

  • Page 86: Introduction

    Introduction HP Designjet T1100 printers have been engineered with advanced hardware and software features to ensure predictable and dependable results. ● Color calibration for consistent colors. ● One gray and two black inks provide neutral grays on all paper types.

  • Page 87: Color Management From Printer Drivers

    Color calibration cannot be performed on plain paper, nor on any kind of transparent material. You can also check the color calibration status by using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). You should calibrate a paper type before creating its color profile; however, you can later recalibrate without needing to recreate the color profile.

  • Page 88: Color Management Options

    If you want to print a particular job and to see approximately the same colors that you would get from printing the same job on a different HP Designjet printer, you can use the emulation mode provided by your printer.

  • Page 89: Color Adjustment Options

    NOTE: This option is available only when printing an HP-GL/2, PostScript, or PDF job. It will work correctly only when printing on plain, coated, or heavyweight coated paper. ● In the Windows HP-GL/2 or PostScript driver dialog: select the Color tab, then Printer Managed Colors, then select Printer Emulation from the Source Profile list.

  • Page 90: Printing In Grayscale

    The Reset button restores each control to its default setting. Color management from printer drivers (T1100ps only) This facility is available when printing on the HP Designjet T1100ps with the PostScript driver. HP Professional PANTONE Emulation When you use a named PANTONE color in an image, your application will normally send to the printer a CMYK or RGB approximation to that color.

  • Page 91: Color Emulation

    To use HP Professional PANTONE Emulation, all you have to do is to turn it on. In fact, it is normally on by default. ● In the Windows PostScript driver dialog: go to the Color tab and select HP Professional PANTONE Emulation.

  • Page 92: Rgb Color Emulation

    Color management from the Embedded Web Server Submit Job options When you send jobs to the printer using the Embedded Web Server's Submit Job page, you have the following color management options. If you leave an option set to Default, the setting saved in the job will be used. If the job contains no setting, the front-panel setting in the printer will be used.

  • Page 93: Rendering Intent

    (ΔE) between each emulation and the original PANTONE spot color. To print a swatch book, select the Embedded Web Server's Main tab, then HP Professional PANTONE Emulation. Select the PANTONE stock to emulate, then the PANTONE colors that you want to print.

  • Page 94: Color Management From The Front Panel

    Select RGB source profile: you can choose from a selection of RGB source profiles recognized by the printer. Default: sRGB (HP). ● Emulate printer: you can choose to emulate a different HP Designjet printer. Default: None (no printer emulation). Chapter 7 Color management , then Calibrate color.

  • Page 95

    TIP: If you have old HP-GL/2 or PostScript files made for a different HP Designjet printer, you can send them to the printer and use the front panel to turn on the appropriate emulation mode. T1100ps options (with PostScript or PDF jobs) ●...

  • Page 96

    Chapter 7 Color management ENWW...

  • Page 97: Practical Printing Examples

    Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office ENWW...

  • Page 98: Print A Draft For Revision With The Correct Scale

    Print a draft for revision with the correct scale This section demonstrates how to print a draft for revision with the correct scale from Adobe Acrobat. Using Adobe Acrobat In the Acrobat window, bring the mouse cursor to the bottom left corner of the screen to check the plot size.

  • Page 99

    In order to keep the scale, set Page Scaling to None (which is not the default setting). Press the Properties button and then select the Paper/Quality tab. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button.

  • Page 100: Print A Project

    Click OK, and check that the print preview in the Print dialog box seems correct. Print a project This section demonstrates how to print a project from Autodesk Design Review, AutoCAD, and the printer's Embedded Web Server. Using Autodesk Design Review In Autodesk Design Review, select File > Batch printing wizard.

  • Page 101: Using Windows Explorer To Print Autodesk Design Review Files

    Press the Next button. Select the files or folders that you want to print, select Use HP Instant Printing, and click Next. Select your printer and paper size, then click OK. Using Windows Explorer to print Autodesk Design Review files Highlight in Windows Explorer the files you want to print.

  • Page 102: Using Autocad

    Select your printer and paper size, then click OK. Using AutoCAD The AutoCAD window shows the Model tab followed by a tab for each layout. Normally one of the layouts is printed rather than the model. Select File > Plot.

  • Page 103

    You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing. Press the Properties button.

  • Page 104

    Select the Device and Document Settings tab, and press the Custom Properties button. Select the Paper/Quality tab, then select the paper type that you intend to use. Select the print quality (your own choice between speed and quality of printing). Chapter 8 Practical printing examples ENWW...

  • Page 105

    Select Show preview before printing. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. Select Clip contents by margins. ENWW Print a project...

  • Page 106

    Press the OK button and save your configuration changes to a PC3 file. When you have pressed the OK button, the printer will construct a print preview. Chapter 8 Practical printing examples...

  • Page 107: Using The Embedded Web Server To Submit Files

    Using the Embedded Web Server to submit files From HP Easy Printer Care or the Embedded Web Server, select Job Center > Submit Job. You will see the window below. Press the Add files button to choose the files from your computer that you want to print. The files must be in one of the following formats: ●...

  • Page 108: Using Clip Contents By Margins

    Use this option when the contents to be printed have white borders and a size equal to that of the paper you have selected. The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver.

  • Page 109

    Select the Device and Document Settings tab, and press the Custom Properties button. Select the Paper/Quality tab, then select the paper type that you intend to use. Select the print quality (your own choice between speed and quality of printing). ENWW Print a presentation...

  • Page 110

    Select Show preview before printing. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. Select Clip contents by margins. Chapter 8 Practical printing examples ENWW...

  • Page 111

    If you are using photo or glossy paper, you can select Borderless printing. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. Press the OK button and save your configuration changes to a PC3 file.

  • Page 112: Using Adobe Photoshop

    When you have pressed the OK button, the printer will construct a print preview. Using Adobe Photoshop Select File > Page Setup, select your printer, and click OK. 100 Chapter 8 Practical printing examples ENWW...

  • Page 113

    Choose from the available paper sizes. If you do not find the paper size that you intend to use, select Printer > Properties > Paper/ Quality > Custom > Paper Size. Enter the width, the length, and the name of your custom paper size.

  • Page 114

    Select Print > Properties. Select Paper Source, Paper Type, and Print Quality. 102 Chapter 8 Practical printing examples ENWW...

  • Page 115: Print And Scale From Microsoft Office

    In the Color tab, the default color management option is Printer Managed Colors, and this is the correct option because you have already selected Let Printer Determine Colors in Photoshop.

  • Page 116: Using Powerpoint

    Using PowerPoint Select File > Print, then select the Name of your printer. Select Properties > Features > Print document on to scale the document to a particular size. Select the Paper/Quality tab, then select Paper Source and Paper Type.

  • Page 117: Using Project

    Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project Select File > Page Setup > Print. Select your printer's name, then Close. ENWW Print and scale from Microsoft Office 105...

  • Page 118

    Select Page Setup, and choose the Paper Size you want. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper Source: Automatically Selected and Paper Type: Any. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Project.

  • Page 119: Using Excel

    Using Excel Select File > Page Setup > Print. Select your printer's name, then click OK. Select File > Page Setup, and choose the Paper Size you want. Select Options to go to the printer driver. ENWW Print and scale from Microsoft Office 107...

  • Page 120

    Select the Paper/Quality tab, where you can select Paper Type, Paper Source, and Print Quality. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. 108 Chapter 8 Practical printing examples ENWW...

  • Page 121: Job Queue Management

    Job queue management ● Job queue page ● Job preview ● Turn off the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ●...

  • Page 122: Job Queue Page

    Job queue page You can manage your printer's job queue from HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page the printer's Embedded Web Server, see By default, the access to the job queue is open to all users.

  • Page 123: Turn Off The Job Queue

    Turn off the job queue You can turn off the queue from the Embedded Web Server (Setup tab > Printer settings > Job management > Queue and select Off), or from the front panel: select the Setup menu icon then Job management options >...

  • Page 124: Prioritize A Job In The Queue

    You cannot use this method for PCL3 jobs. To reprint old jobs that are PCL3, you may be able to use your operating system's printer spooler, if you have already set the spooler to save old jobs. This facility depends on your operating system.

  • Page 125: Job Status Messages

    Waiting to print: the job is waiting for the print engine to become free to proceed with printing ● Waiting for nest: the printer is set up with Nesting=On and is waiting for other jobs in order to complete the nest and proceed with printing ●...

  • Page 126

    114 Chapter 9 Job queue management ENWW...

  • Page 127: Retrieving Printer Usage Information

    10 Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job ENWW...

  • Page 128: Get Printer Accounting Information

    116. ● View ink and paper usage for each of your recent jobs by using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Printer Care or HP Printer Utility is not available, see HP Printer Utility (Mac OS) on page ●...

  • Page 129: Ink And Paper Statistics With The Embedded Web Server

    Under Mac OS, select Job Accounting and click on the Look Up button. Ink and paper statistics with the Embedded Web Server Access the Embedded Web Server, see Go to the Main tab. Select History > Accounting. ENWW Access the Embedded Web Server on page Check ink and paper usage for a job 117...

  • Page 130

    118 Chapter 10 Retrieving printer usage information ENWW...

  • Page 131: Handling Ink Cartridges And Printheads

    11 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ●...

  • Page 132: About The Ink Cartridges

    Check the ink cartridges status To view the ink levels of your ink cartridges, press the To get more information on your ink cartridges, you can use the front panel ink menu, HP Easy Printer Care (Windows), or HP Printer Utility (Mac OS).

  • Page 133: Remove An Ink Cartridge

    Ink menu icon ink cartridges. Open the ink cartridge cover on the left-hand side of the printer. All six inks, gray, photo black, matte black, yellow, magenta, and cyan, are on the left-hand side.

  • Page 134: Insert An Ink Cartridge

    Pull the cartridge straight up. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. The front-panel display identifies the missing ink cartridge.

  • Page 135: About The Printheads

    Push the cartridge into the slot until it snaps into position. You should hear a beep and see confirmation that the cartridge has been inserted. If you have difficulty, see When all cartridges have been inserted, close the cover. The front-panel display confirms that all cartridges have been correctly inserted, press the on the front panel.

  • Page 136: Check The Printhead Status

    For an explanation of the printhead status messages, see If the warranty status is See warranty note, this indicates that non-HP ink is being used. See the HP Legal Information document provided with your printer for details of the warranty implications.

  • Page 137

    CAUTION: Printhead replacement must be performed with the printer powered on. Press the Menu key to return to the main menu and select the Ink menu icon printheads. The printer moves the carriage into the correct position. CAUTION: inserting or removing any printheads, it tries to move back to its normal position in the right- hand end.

  • Page 138

    Push the handle back to raise the lid. This gives you access to the printheads. To remove a printhead, lift up the blue handle. Using the blue handle, use steady force to disengage the printhead. 126 Chapter 11 Handling ink cartridges and printheads ENWW...

  • Page 139: Insert A Printhead

    Pull the blue handle upward until the printhead is released from the carriage. CAUTION: The front-panel display identifies the missing printhead. Insert a printhead Remove the orange protective caps by pulling them down. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted.

  • Page 140

    Insert the new printhead into its correct slot in the carriage. CAUTION: you insert it too fast, or at an angle, or if you rotate it as you insert it. Push down as indicated by the arrow shown below. CAUTION: to press it down firmly but smoothly.

  • Page 141

    Ensure the end of the blue handle catches the wire loop on the near side of the carriage. Lower the handle to rest on the carriage cover. When all the printheads have been inserted correctly and are accepted by the printer, the printer beeps.

  • Page 142

    130 Chapter 11 Handling ink cartridges and printheads ENWW...

  • Page 143: Maintaining The Printer

    12 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ●...

  • Page 144: Check Printer Status

    You can check the current status of the printer in various ways: ● If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies.

  • Page 145

    Lift the ink cartridge cover on the left-hand side of the printer. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. Remove the left end cover. ENWW Replace the cutter 133...

  • Page 146

    The screw is captive and will not fall out. Remove the old cutter. Take the new cutter from the maintenance kit and move the plunger at the top slowly back and forth within its housing to check that it moves freely. 134 Chapter 12 Maintaining the printer ENWW...

  • Page 147

    Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later. ENWW...

  • Page 148

    Fit the cutter stop onto the end of the cutter rail, holding it there with one hand while you tighten the screw with the screwdriver in your other hand. Put the left end cover back on the printer, aligning the protrusions with the holes in the printer. Close the ink cartridge cover.

  • Page 149: Maintain The Ink Cartridges

    Handling ink cartridges and printheads on page Move or store the printer If you need to move or store the printer, prepare it correctly to avoid possible damage to it. To prepare the printer, follow the instructions below. Do not remove the ink cartridges or printheads.

  • Page 150: Update The Firmware

    Firmware updates can be downloaded from the Internet and installed in your printer in the following ways; you can choose whichever you find most convenient. ● Using HP Easy Printer Care under Windows, select your printer, the Support tab, and then Firmware Update. ●...

  • Page 151: Secure Disk Erase

    Defense 5220-22.m requirements for clearing and sanitization of disk media. This is the default security level when using Secure Disk Erase. Secure Disk Erase is one of the facilities provided by Web JetAdmin, which is HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin/.

  • Page 152

    NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours with Secure Disk Erase or 24 hours with Secure Sanitizing Erase.

  • Page 153: 13 Accessories

    13 Accessories ● How to order supplies and accessories ● Introduction to the accessories ENWW...

  • Page 154: How To Order Supplies And Accessories

    This list is likely to change over the course of time. For the latest information, see http://www.hp.com/go/designjet/supplies/. NOTE: Paper types that HP does not support may nevertheless be compatible with your printer. Key to availability: ● (A) indicates papers available in Asia (excluding Japan) ●...

  • Page 155

    If the part number is not followed by parentheses, the paper is available in all regions. Table 13-3 Roll paper Paper type HP Bond and Coated Paper HP Universal Inkjet Bond Paper HP Bright White Inkjet Bond Paper HP Universal Coated Paper HP Coated Paper HP Universal Heavyweight Coated Paper ENWW g/m²...

  • Page 156

    Semi-Gloss TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers. If you plan to display the prints for more than two weeks, you should laminate them to achieve longer life. 144 Chapter 13 Accessories g/m²...

  • Page 157: Order Accessories

    HP Universal High-Gloss Photo Paper HP Universal Semi-Gloss Photo Paper HP Photo Paper RC Matte HP Backlit Material HP Backlit Film Reverse Print Matte 160 HP Self-Adhesive Material and Laminate HP Two-View Cling HP Indoor Paper Self-Adhesive HP Polypropylene, Matte — Adhesive Backed...

  • Page 158: Introduction To The Accessories

    Introduction to the accessories Stand The printer stand is used to support the printer and the basket, which collects prints as they emerge from the printer. The main alternative to the stand is to put the printer on a desk.

  • Page 159: Troubleshooting Paper Issues

    The printer displays out of paper when paper is available ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the print has been completed ● The paper is cut when the print has been completed ●...

  • Page 160: The Paper Cannot Be Loaded Successfully

    Do not touch the roll or paper at during the alignment process. Unsuccessful roll load with 24-inch printer On a 24-inch printer, if the paper has not been inserted straight, the front panel displays the following instructions. When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to straighten the roll.

  • Page 161: Unsuccessful Roll Load With 44-inch Printer

    Do not use hand-cut sheets, which may be of irregular shapes. Use only purchased sheets. If the sheet is not caught by the printer, the front-panel display asks you to push paper further into the printer, and tries to feed the paper again.

  • Page 162: The Paper Type Is Not In The Driver

    To increase gamut on proofing paper select paper type HP Professional High-gloss Contract Proofing Paper or HP Professional Semi-gloss Contract Proofing Paper, depending on the finish. If you are printing on a glossy banner (for example, HP Instant-Dry Indoor Banner, Gloss) select paper type Photo Gloss Paper.

  • Page 163: General Purpose Paper

    For photographic paper, select paper type Photo Paper > Photo Matte Paper. HP Banners with Tyvek® For HP Banners with Tyvek®, select paper type Photo Paper > Photo Gloss Paper. Black ink is easily removed when touched This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select paper type Photo Paper >...

  • Page 164: The Paper Has Jammed

    The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. Power off the printer at the front panel and also switch it off at the rear. Open the window.

  • Page 165

    Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray.

  • Page 166: The Printer Displays Out Of Paper When Paper Is Available

    The printer displays out of paper when paper is available If the roll has become loose from its core, it will not feed correctly and the printer will not load the paper. If possible, tighten the paper to its core or load a new roll.

  • Page 167: The Paper Is Cut When The Print Has Been Completed

    If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any obstacles. If the cutter is turned off, the the print far enough out of the front of the printer, until it is convenient to manually cut with a straight edge or scissors. The roll is loose on the spindle The roll may need to be replaced or reloaded.

  • Page 168: Recalibrating The Paper Advance Procedure

    View loaded paper ● DEFAULT: This status appears when loading any paper that has not been calibrated. HP papers in the Front Panel have been optimized by default and unless you experience image quality problems in your printed image such as banding or graininess it is not recommended to recalibrate the paper advance.

  • Page 169: Return To Default Calibration

    Return to default calibration Returning to the default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration. Press the Menu key to return to the main menu and select the Image Quality Maintenance menu icon , then Paper advance calibration >...

  • Page 170

    158 Chapter 14 Troubleshooting paper issues ENWW...

  • Page 171: Troubleshooting Print-quality Issues

    15 Troubleshooting print-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ●...

  • Page 172: General Advice

    ● Colors are inaccurate To start the wizard: ● From HP Easy Printer Care under Windows: go to the Support tab, and select Print quality troubleshooting. ● From HP Printer Utility under Mac OS: select Support, then Print quality troubleshooting.

  • Page 173: Horizontal Lines Across The Image (banding)

    Alternatively, or if you have other print quality problems, you can continue reading this chapter. Horizontal lines across the image (banding) If your printed image suffers from added horizontal lines as shown (the color may vary): Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software.

  • Page 174: Lines Are Too Thick, Too Thin, Or Missing

    If the resolution of your image is greater than the printing resolution, you may notice a loss of line quality. If you are using the PCL or HP-GL/2 driver for Windows, you can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features.

  • Page 175: Lines Print Double Or In The Wrong Colors

    Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and turn on the Maximum detail option (if available). If you are using the PCL or HP-GL/2 driver for Windows, you can change your image rendering resolution to 300 dpi or 600 dpi depending on your printing needs. You can find the Max.

  • Page 176: Lines Are Discontinuous

    ● The borders of colored blocks are wrongly colored. To correct this kind of problem: Reseat the printheads by removing them and then reinserting them. See on page 124 Insert a printhead on page Align the printheads. See Lines are discontinuous If your lines are broken in the following way: Check that you are using appropriate print-quality settings.

  • Page 177: Lines Are Blurred

    Check that the paper type selected in the front panel is the same as the paper type you are using. To check on the front panel, use the Try changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper.

  • Page 178: The Whole Image Is Blurry Or Grainy

    The paper is not flat If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely to see defects in the printed image, such as vertical stripes. This can happen when you use thin paper that becomes saturated with ink.

  • Page 179: The Print Is Scuffed Or Scratched

    Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the Try changing to a thicker paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper.

  • Page 180: Ink Marks On The Back Of The Paper

    If using sheet paper, try rotating the sheet 90 degrees. The orientation of the paper fibers may affect performance. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink.

  • Page 181: Edges Of Objects Are Darker Than Expected

    Vertical lines of different colors If your print has vertical bands of different colors along it: Try using thicker paper, choosing from the recommended paper types such as HP Heavyweight Coated Paper and HP Super Heavyweight Paper. See Try using higher print-quality settings (see Print Quality slider to Speed, try setting it to Quality.

  • Page 182: Colors Are Inaccurate

    If the problem consists of color differences between your print and your monitor, please follow the instructions in the “How to calibrate your monitor” section of the HP Color Center. At this point, you may wish to reprint your job in case the problem has been solved.

  • Page 183: Colors Are Fading

    ● If you have defined a custom page size with very narrow margins, the printer may impose its own minimal margins, clipping your image slightly. You may want to consider using a larger paper size, or borderless printing (see ●...

  • Page 184: Some Objects Are Missing From The Printed Image

    Large quantities of data may be necessary to print a high-quality large-format print job, and in some specific workflows there may be issues that can lead to some objects missing from the output. Here are some recommendations for the use of the PCL or HP-GL/2 drivers for Windows in these cases. ●...

  • Page 185

    However, if the rectangles look solid, do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles. Here is an example of a gray printhead in a good state:...

  • Page 186: Corrective Action

    If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you when this is necessary, but it may be worth trying even if the printer has not suggested it. See Clean the printhead drop detector on page...

  • Page 187: If You Still Have A Problem

    Try using a higher print-quality option. See ● Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about the problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/designjet/.

  • Page 188

    176 Chapter 15 Troubleshooting print-quality issues ENWW...

  • Page 189: Troubleshooting Ink Cartridge And Printhead Issues

    16 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ●...

  • Page 190: Cannot Insert An Ink Cartridge

    These are the possible ink cartridge status messages: ● OK: the cartridge is working normally, with no known problems. ● Missing: there is no cartridge present, or it is not correctly connected to the printer. ● Low: the ink level is low. ●...

  • Page 191: The Front-panel Display Recommends Reseating Or Replacing A Printhead

    From the front panel, turn the power off then on. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. Remove the printhead, see Clean the electrical connections on the backside of the printhead with a lint free cloth.

  • Page 192: Clean The Printhead Drop Detector

    When the front panel displays a warning message that the clean process is needed, you are recommended to clean the printhead drop detector. If you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to show the warning.

  • Page 193

    To avoid an electric shock, switch the printer off and unplug it. Open the window. Find the printhead drop detector beside the stored printhead carriage. Remove any debris blocking the printhead drop detector. ENWW Clean the printhead drop detector 181...

  • Page 194: Align The Printheads

    Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions, and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced. In cases where the paper has jammed or you are experiencing problems with color accuracy, see management on page 73;...

  • Page 195: Reinsert Printheads Procedure

    Menu key to return to the main menu and select the Image Quality Maintenance menu icon , then Align printheads. The printer checks to see if it has enough paper to run the realignment. ENWW Do not print if the realignment process has been canceled. You can restart the Paper handling on page Do not use transparent or semi-transparent paper to align the printheads.

  • Page 196: Scanning Errors During Alignment

    If the loaded paper is satisfactory, the printer runs the realignment and prints a realignment pattern. Ensure the window is closed, as a strong light source near the printer during printhead realignment can affect alignment. The process takes about five minutes. Wait until the front-panel display shows the process complete before using the printer.

  • Page 197: 17 Troubleshooting General Printer Issues

    ● The printer printed on undesirable paper ● Communication failures between computer and printer ● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Cannot access the Embedded Web Server ● Automatic file system check ●...

  • Page 198: The Printer Does Not Print

    ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, check that the power cable is connected correctly and that there is power available at the socket.

  • Page 199: Communication Failures Between Computer And Printer

    Ensure that the graphic language setting is correct, see on page ● If the printer is connected with a USB, try to disconnect and reconnect the USB cable with the computer. Cannot access HP Easy Printer Care (Windows) or HP...

  • Page 200: Cannot Access The Embedded Web Server

    Cannot access the Embedded Web Server If you have not done so already, please read NOTE: If you connect directly to your printer with a USB cable, use HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). Press the...

  • Page 201: An Autocad 2000 Memory Allocation Error

    When the printer is powered back on, it takes about three minutes to initialize and check and prepare the printheads. However, it can take up to 40 under some conditions, for example, when the printer has not been used for a long period of time and requires more time to prepare the printheads.

  • Page 202: Printer Alerts

    If the printer is not ready to print, it displays a warning. ● HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS): To see alerts in these applications, go to the Overview tab and review the Items needing attention list on the right-hand side.

  • Page 203: 18 Front-panel Error Messages

    The printhead's warranty may be invalidated by the use of the wrong kind of ink. Restart the printer. If the problem persists, contact HP Support. Contact HP Support on page Try again; if the problem persists, contact HP Support. See Contact HP Support on page Perform paper advance calibration.

  • Page 204

    Make sure that you have selected the correct firmware update file. Then try again to perform the update. Recommendation Restart the printer. If the problem persists, contact HP Support. See on page 196. Restart the printer. If the problem persists, contact HP Support. See on page 196.

  • Page 205: 19 Hp Customer Care

    19 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support ENWW...

  • Page 206: Introduction

    HP Start-Up Kit The HP Start-Up Kit is the DVD that comes with your printer; it contains the printer's software and documentation, including introductory multimedia tutorials to help you to get a good first print.

  • Page 207: Hp Installation

    HP's knowledge bases, allowing you to resolve problems as quickly as possible. You can start an HP Instant Support session by clicking on the link provided by your printer's Embedded Web Server. See...

  • Page 208: Contact Hp Support

    (see The printer's internal prints on page Telephone numbers An up-to-date list of HP Support telephone numbers is available on the Web: please visit http://welcome.hp.com/country/us/en/wwcontact_us.html. If you have no access to the Web, try one of the numbers below. ●...

  • Page 209

    Chile: 800 HP INVENT, 123 800 360 999 ● China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ●...

  • Page 210

    ● United States: 1 800 HP INVENT ● Uruguay: 54 11 4708 1600 ● Venezuela: 0 800 HP INVENT, local 58 212 278 8000 ● Vietnam: 84 8 823 45 30 ● West Africa (French): 351 213 17 63 80...

  • Page 211: 20 Printer Specifications

    20 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications ENWW...

  • Page 212: Functional Specifications

    Functional specifications Table 20-1 HP 72 ink supplies Printheads Ink cartridges Table 20-2 Paper sizes Roll Width Roll Length Sheet Width Sheet Length Table 20-3 Printing resolutions Print-quality Maximum detail Best Normal Fast *For a list of supported glossy paper, see...

  • Page 213: Physical Specifications

    Best or Normal mode with HP Matte Film roll feed. Table 20-6 Graphic languages supported HP PCL3 GUI, HP GL/2 RTL, CALS/G4, PDF (HP Designjet T1100ps only), PostScript (HP Designjet T1100ps only), TIFF (HP Designjet T1100ps only), JPEG (HP Designjet T1100ps only) Physical specifications...

  • Page 214: Environmental Specifications

    Operating for standard printing Printer without consumables Non-operating packed consumables and printer: Acoustic specifications Printer acoustic specifications (declared according to ISO 9296). Table 20-11 Printer acoustic specifications Idle sound power level Operating sound power level Idle sound pressure at bystander...

  • Page 215: Glossary

    Firmware Software that controls your printer's functionality and is stored semi-permanently in the printer (it can be updated). Gamut The range of colors and density values reproducible on an output device, such as a printer or monitor. HP-GL/2 Hewlett-Packard Graphics Language 2: a language defined by HP to describe vector graphics.

  • Page 216

    Jetdirect HP's brand name for its series of print servers that allow a printer to be connected directly to a local area network. LED Light-Emitting Diode: a semiconductor device that emits light when electrically stimulated. MAC address Media Access Control address: a unique identifier used to identify a particular device on a network.

  • Page 217: Index

    81 blurred lines 165 buzzer on/off 31 calibration color 74 cannot load paper 148 clean the platen 168 clean the printer 132 clipped at bottom 171 clipped image 171 color adjustment options 77 advantages 74 calibration 74...

  • Page 218

    HP Care Packs 194 HP Customer Care 194 HP Installation 195 HP Instant Support 195 HP Proactive Support 195 HP Start-Up Kit 194 HP Start-Up Kit CD/DVD 2 HP Support 196 HP-GL/2 32 image diagnostics print 172 206 Index image problems...

  • Page 219

    116 status 113 stepped lines 162 store the printer 137 submit job 60 support services HP Care Packs 194 HP Customer Care 194 HP Instant Support 195 HP Proactive Support 195 HP Start-Up Kit 194 HP Support 196...

  • Page 220

    unload paper roll 49 roll out of paper 50 roll with paper 49 sheet 53 sheet with paper menu 54 sheet with Unload paper key 54 usage information turn on and off 23 using this guide 2 Visio 2003, no output 189 warranty extensions 194 208 Index ENWW...

This manual also for:

Designjet t1100ps

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