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HP Color LaserJet CM1017 MFP User Manual: Service Information Form

Hewlett-packard color laserjet printer user guide.
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Service information form

WHO IS RETURNING THE EQUIPMENT?
Person to contact:
Alternate contact:
Return shipping address:
WHAT ARE YOU SENDING?
Model name:
Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to complete
the repair.
HAVE YOU REMOVED THE PRINT CARTRIDGES?
You must remove them before shipping the MFP, unless a mechanical problem prevents you from doing so.
[ ] Yes.
WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.)
1. Describe the conditions of the failure. (What was the failure? What were you doing when the failure occurred? What software were you
running? Is the failure repeatable?)
2. If the failure is intermittent, how much time elapses between failures?
3. If the unit connected to any of the following, give the manufacturer and model number.
Personal computer:
4. Additional comments:
HOW WILL YOU PAY FOR THE REPAIR?
[ ] Under warranty
[ ] Maintenance contract number:
[ ] Purchase order number:
Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for
service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting
an HP-authorized repair center.
Authorized signature:
Billing address:
ENWW
Special shipping instructions:
Model number:
[ ] No, I cannot remove them.
Modem:
Purchase/received date:
(Attach proof of purchase or receiving document with original received date.)
Special billing instructions:
Date:
Phone:
Phone:
Serial number:
Network:
Phone:
Service information form
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  • s thomas Nov 03, 2014 03:15:
    I need to clear an error code 79 from my CM1017 MFP
  • jerry Oct 18, 2012 12:06:
    my problem is the printer hp cm1017 mfp 49 erroe service