LaserJet 9000mfp hp LaserJet 9000Lmfp Use of this electronic document indicates that you accept the Copyright and License terms. Copyright Hewlett-Packard Company 2002.
A user of the Hewlett-Packard printer associated with this use guide is granted a license to: a) print hard copies of this use guide for PERSONAL, INTERNAL, or COMPANY use subject to the restriction not to sell, resell, or otherwise distribute the hard copies;...
Contents 1 The basics Features and benefits of the product ..... . . 10 Helpful software for increased flexibility ..... 14 Windows software .
3 Digital sending Digital-sending basics ........30 Introduction to digital sending .
Deleting a held job ........78 Printing with the optional HP Fast InfraRed (FIR) Receiver ..79 Setting up to print with Windows 9X .
Managing the print cartridge ......90 Non-HP print cartridge ....... 90 Print cartridge authentication .
Usage page ........172 PCL or PS font list .
Using control panel menus ......251 HP Disk Management Utility ......252 Software for networks .
The basics The basics Congratulations on your purchase of the HP LaserJet 9000mfp/HP LaserJet 9000Lmfp (multifunction peripheral). If you have not done so, see the start guide provided with the product for setup instructions. Now that the product is set up and ready to use, take a few moments to get to know the product. This chapter introduces the...
Features and benefits of the product The HP LaserJet 9000mfp/HP LaserJet 9000Lmfp is designed to be shared by a workgroup, and allows users to send black and white or color documents digitally, copy documents, and send print jobs to the product. The product is a standalone device and does not require connection to a computer.
The basics Paper-handling options Input Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels, and envelopes. Holds up to 100 sheets of paper or 10 envelopes. Trays 2 and 3: Two 500-sheet trays. These trays automatically detect standard paper sizes up to Ledger/A3 and allow printing on custom-size paper.
Firmware updates Firmware updates provide the ability to upgrade the product firmware. To download the latest firmware, go to www.hp.com/go/lj9000_firmware printers, use the HP Web JetAdmin software (go to www.hp.com/go/webjetadmin). Features and benefits of the product ® guidelines—HP LaserJet 9000mfp only) NERGY for more information.
The EIO hard disk can be write-protected through software for additional security. Windows users Use the HP Disk Management Utility to delete files and manage fonts on a mass storage device. See Utility” on page 252. For more information, see the product software help.
See the readme file for more information. For network configuration and management, use the HP Web JetAdmin software, which is a server-based tool that system administrators can gain access to using a Web browser. For supported host systems and available languages or to...
CD to obtain the most recent software. Included with the product is a CD containing the HP LaserJet Printing System. On the CD are software components, documentation, and drivers that benefit users and system administrators. See the readme file for the most current information.
Drivers provide access to the product features and allow the computer to communicate with the product (by using a product language). Drivers included with the product The most recent drivers are available at www.hp.com/support/lj9000. Depending on the configuration of Windows-based computers, the installation program for the software automatically checks the computer for Internet access to obtain the latest drivers.
Each driver has help screens that can be activated using the Help button, the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help.
If the product is used on a network, the network clients and servers must be properly configured to communicate on the network. For additional network product configuration and management, use HP Web JetAdmin. HP Web JetAdmin is a browser-based management and should be installed only on the system administrator computer. For the latest list of supported host systems, visit HP Customer Care Online at www.hp.com/go/webjetadmin.
HP LaserJet Utility (Macintosh) The HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting product features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following:...
The basics Help system At any time, you can gain access to the help system on the touch screen of the graphical display. “What is this?” Help The product provides information about any topic on the touch screen of the graphical display. On the top level screen, touch Help, and then touch What is this?.
The control panel The control panel Overview The product control panel has a unique touch-screen graphical display that offers an integrated approach to copying, digital sending, and printing. The control panel provides you with all the features you expect from a standard photocopier as well as printing and digital-sending capabilities.
The control panel Control panel layout The control panel includes a touch screen graphical display, three job-control buttons, a numeric keypad, and three light-emitting diode (LED) indicator lights. Ready light Data light Attention light Control panel layout Touch-screen graphical display Numeric keypad ESET TAR T...
The control panel Control panel features Features/Keys Function Status bar Displays current device status, number of copies, menu and Help options. Menu Provides access to settings such as paper handling and device configuration. Help Provides access to “What is this?” or “Show me how” Help options. Original Displays settings describing the original document.
The control panel Control panel navigation You navigate through the control panel using the touch-screen graphical display. Status message Status bar The status bar is located at the top of the default touch-screen graphical display. The status bar displays Menu, Help, status messages, and the number of copies selected.
The control panel Cancel button Each lower-level screen (any screen below the main screen) on the touch screen displays a Cancel button. Touching the Cancel button negates any changes you made, and takes you back to the previous screen. OK button Each lower-level screen on the touch screen displays an OK button.
The control panel Control panel default touch screen The touch screen of the graphical display is divided into four sections: original, copy, image modification, and the Send Options button: Page orientation icon Original page icon Reduce/Enlarge button Original The Original section on the main touch screen allows you to describe the characteristics of the original document. The Original section is divided into three components that describe the original being copied: Page orientation icon: Shows how the original should be placed on the glass or in the ADF.
When touched, the Send Options button displays the digital sending options available to you. The e-mail function is standard on the product. Fax, folders, presets, and authentication are available only to customers who purchase the HP Digital Sender Module software.
The control panel Interpreting control panel lights The control panel contains three indicator lights: Ready Data Attention Light Ready Data Attention Interpreting control panel lights Indication The product is offline or has an error. The product is ready to print. Blinking The product is going offline.
Digital sending Digital sending Overview The product offers color-scanning and digital-sending capabilities. Using the control panel, you can scan black-and-white or color documents and send them to an e-mail address as an e-mail attachment. To use digital sending, the product must be connected to a local area network (LAN).
Documents arrive in near-original quality, and then can be printed, stored, or forwarded. The HP Digital Sender Module software offers the additional benefits of sending to a fax machine, authenticating the user for security purposes, and scanning to a folder.
Digital sending Sending documents The product scans at a 600 pixels-per-inch (ppi) resolution. The product scans both black-and-white and color originals. You can place originals either on the scanner glass or in the ADF. The scanner glass accommodates all sizes of media, including irregular-size documents, books, stapled documents, previously folded documents, and photographs.
Digital sending Changing the settings Before you send a document, you can change the following settings: Scan Preferences: Select Black and White or Color. File Type: Select PDF, TIFF, MTIFF, or JPG. Files can be transmitted to an e-mail address in any of these file formats: PDF: The PDF file format is the default setting, and it offers the best overall text and graphics quality.
Digital sending Touch Subject: and then type the subject of your e-mail. Touch OK. 10 Press TAR T Using the auto-complete function When you enter the To, CC, or From screens in the Send to E-mail feature, the auto-complete function is invoked. As you type the required address or name at the keyboard screen, the product automatically searches the address book list and displays the first matching address.
Digital sending Using the address book You can send to a list of recipients by using the address book feature of the product. See your system administrator for information about configuring address lists. Creating a recipient list On the touch screen of the graphical display: Touch Send Options.
Digital sending More information For information about finding the IP addresses of the SMTP and LDAP servers, and about configuring the product for digital sending, see “Digital sending configuration applet” on page More information 248.
Walk-up copying Walk-up copying Overview This product functions as a standalone, walk-up copier—you do not have to have software installed or have your computer turned on to make photocopies. You can easily adjust copy settings at the control panel. Originals can be copied using either the ADF or the scanner glass.
Walk-up copying Basic copying instructions This section provides the basic instructions for copying. The paper size is automatically detected when the document is placed on the scanner glass or in the ADF. You can override the auto-detect feature by specifying the required input (Describe Original) and output (Copy Settings) at the control panel.
Walk-up copying Copying using user-defined settings Using the following steps, you can change the settings for your copies. To make copies using settings other than the default settings Place the original face down on the scanner glass or in the ADF. On the touch screen of the graphical display: Touch Describe Original to view your options.
Walk-up copying Touch the Basic items that describe the characteristics of the copies you are making. The items are: Paper Size: Select Auto (paper size is matched to original size), or the copy size that you desire. Be sure that you have loaded the correct paper size in the tray.
Walk-up copying Copying using the scanner glass Use the scanner glass to copy small, lightweight (less than 46 g/m2 or 12 lb), or irregularly sized originals, such as receipts, newspaper clippings, photographs, or old or worn documents. The scanner glass is also used to copy books, magazines, and manuals.
Walk-up copying Touch Copy Settings. Select any output settings you want. Select the paper size that is the closest match to the actual size of the book you are copying. Touch OK. Using the numeric keypad, select the number of copies you want. 10 Press TAR T Creating a stored job...
Bin 1 (face-up bin) is the top bin on the stacker or stapler/stacker. This bin holds up to 125 sheets of paper in face-up order as they exit the printer. A sensor causes the product to stop when the bin is full. Product operation continues when you empty or reduce the amount of paper in the bin.
Walk-up copying Selecting an output location You can select an output location at the control panel. To select an output location from the control panel On the touch screen of the graphical display: Touch the Copy Settings box. Touch Advanced. Touch Bin 1 or Bin 2 in the Output Bin box.
Walk-up copying Altering the image You can modify and preview your original image before it is sent. The product features the following image modification functions on the main touch screen: Reduce/Enlarge Contrast Control Enhance Touching will return all current settings to their default values. ESET The product also has an autoscaling feature.
Walk-up copying Sharpness The Sharpness Control specifies the sharpness setting that the scanner uses when the product scans your original. Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced more sharply. Adjust the amount of sharpness by touching the arrows on the Sharpness Control bar.
Printing by type and size of paper Job retention features Printing a private job Storing a print job Creating a QuickCopying job Proofing and holding a job Printing with the optional HP Fast InfraRed (FIR) Receiver Interrupting and resuming printing...
Printing Orienting media Orient media types and sizes according to the tray from which the media will print and according to whether the media will be duplexed (printed on both Type of media Letter or A4, including letterhead (weights up to 216 g/m (58 lb bond) Letter or A4, including letterhead...
Printing Type of media Letter or A4, including letterhead (weights up to 199 g/m (53 lb bond) Letter or A4, including letterhead (weights up to 199 g/m (53 lb bond) Orienting media Tray Duplexed Orient media like this 2, 3, or 4 Long edge toward feed direction;...
Printing Type of media Other standard sizes and custom sizes (weights up to 216 g/m (58 lb bond) Other standard sizes and custom sizes (weights up to 216 g/m (58 lb bond) Orienting media Tray Duplexed Orient media like this Long edge (up to 312 mm) toward feed direction;...
Printing Type of media Other standard sizes and custom sizes (weights up to 199 g/m (53 lb bond) Other standard sizes and custom sizes (weights up to 199 g/m (53 lb bond) Orienting media Tray Duplexed Orient media like this 2, 3, or 4 Long edge (up to 297 mm) toward feed direction;...
Printing Type of media Prepunched Letter or A4 (weights up to 216 g/m (58 lb bond) Prepunched Letter or A4 (weights up to 216 g/m (58 lb bond) Orienting media Tray Duplexed Orient media like this Long edge with holes toward feed direction; side to be printed facing up.
Printing Prepunched Letter or A4 (weights up to 199 g/m (53 lb bond) Prepunched Letter or A4 (weights up to 199 g/m (53 lb bond) Orienting media 2, 3, or 4 Long edge with holes toward feed direction; side to be printed facing down.
Printing Type of media Labels, Letter, A4 size sheets, or transparencies Type of media Envelopes Orienting media Tray Duplexed Orient media like this Tray 1 only Long edge toward feed direction; side to be printed (Never duplex) facing up. Tray Duplexed Orient media like this Tray 1 only...
If you loaded a custom size media in Tray 2, Tray 3, or Tray 4, or if you loaded any size media in Tray 1, set the tray to recognize the size of paper you loaded. See the introduce guide on the product CD, or at www.hp.com/support/lj9000.
Printing In the paper source box, select the tray from which you want paper pulled or select the paper type and size. See by type and size of paper” on page Select any other settings you want, such as duplexing, watermarks, or different first page. For more information about these settings, see the tasks in this section.
You can print envelopes using Tray 1, which holds up to 10 envelopes. Many types of envelopes can be printed from Tray 1. Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. For envelope specifications, see the introduce guide on the product CD, or go to www.hp.com/support/lj9000. CAUTION Envelopes with clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the product.
Printing To load envelopes in Tray 1 Open Tray 1, but do not pull out the extension. (Most envelopes feed best without the extension. However, oversize envelopes might need the extension.) Load up to 10 envelopes in the center of Tray 1 with the side-to-be-printed facing up, and the postage end toward the product.
Printing To change the fuser levers Move the output device from the product to gain access to the left door. Open the left door. WARNING! Avoid touching the adjacent fusing area as shown in step 2. It can be HOT. Locate and lift up the two blue “T”...
To print by type and size of paper, see the introduce guide on the product CD, or go to www.hp.com/support/lj9000. Select the Bin 1 as the output location, if you print envelopes to the stacker or stapler/stacker. If you print envelopes to the multifunction finisher, select the Stacker bin as the output location.
Print a stack of up to 50 sheets of labels from Tray 1. Use only labels recommended for laser printers. Make sure the labels meet the correct specifications. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) CAUTION Failure to follow these instructions can damage the product.
Any size paper heavier than 199 g/m introduce guide on the product CD, or go to www.hp.com/support/lj9000. If you are printing from Tray 1, the edge of the paper feeding into the product must be at least 98 mm (3.9 inches) wide to allow rollers inside the product to grab the paper, and a maximum of 312 mm (12.3 inches).
Printing If you are printing from Tray 4, the edge of the paper feeding into the product must be at least 182 mm (7.2 inches) wide to allow rollers inside the product to grab the paper, and a maximum of 297 mm (11.7 inches). Measuring from the leading edge to the trailing edge of the paper, the length must be at least 210 mm (8.3 inches) and a maximum of 432 mm (17.0 inches).
Printing Using features in the driver When you print from a software application, many of the product features are available from the driver. To gain access to Windows drivers, see “To gain access to the Windows driver” on page Note Settings in the driver and software application generally override control panel settings.
Printing Different first page To print a different first page Follow these instructions for printing a first page that is different from other pages in the print job. For Windows, select “Use different paper for first page” in your driver. Choose Tray 1 (or manual feed) for the first page and one of the other trays for the remaining pages.
Printing Blank back page This option allows you to add blank pages to the end of a print job. For Windows, select Use different paper for first page in the Paper tab of your driver, and then choose Back Page. You can then select the paper source you want to use for your back page.
Printing Customizing Tray 1 operation Customize Tray 1 to fit your printing needs. The product can be set to print from Tray 1: When the tray is loaded ( Only when the type of paper loaded is specifically requested. Printing from Tray 1 when the loaded paper is requested When is set to first, the product pulls paper starting either from the bottom tray upward or starting with the tray that matches type or size...
For supported types of paper, see the introduce guide on the product CD, or go to www.hp.com/support/lj9000. Note The type and size settings can also be configured from the HP Web JetAdmin software for networked products. See the driver online help. Printing by type and size of paper...
Settings in the driver and software application override control panel settings. (Software application settings generally override driver settings.) Load and adjust the trays. (See the introduce guide on the product CD, or at www.hp.com/support/lj9000.) On the touch screen of the graphical display, touch Menu, then touch...
Click Properties and click the Destination tab. Under Destination Features, click Options to display Job Storage Options. For Macintosh In newer drivers: Select Job Retention from the pull-down menu in the print dialog box. In older drivers, select Printer Specific Options. Job retention features...
Printing Printing a private job The private printing feature lets a user specify that a job is not printed until that user releases it using a 4-digit personal identification number (PIN) through the product control panel. The user specifies the PIN in the driver, and the PIN is sent to the product as part of the print job.
Printing Deleting a private job A private job is automatically deleted from the product hard disk accessory after the user releases it for printing. If you want to delete the job without printing it, use this procedure. To delete private jobs Touch Menu.
The stored job feature uses available RAM memory on the product if the product does not have a hard disk installed. For moderate to heavy use of this feature, HP recommends installing an optional hard disk. To create stored jobs In the driver, select the Stored Job option and type a user name and job name.
Printing Deleting a stored job Jobs stored on the product hard disk accessory can be deleted from the control panel. To delete a stored job Touch Menu. Touch to Touch to see a list of jobs. Scroll to your job, and then touch OK. Scroll to , and then touch OK.
Printing Creating a QuickCopying job The QuickCopy feature prints the requested number of copies of a job and stores a copy on the product hard disk accessory. Additional copies of the job can be printed later. This feature can be turned off from the driver. The default number of different QuickCopy jobs that can be stored on the product is 32.
Printing Printing additional copies of QuickCopy jobs This section describes how to print additional copies of a job stored on the product hard disk accessory from the control panel. To print more copies of a QuickCopy job Touch Menu. Touch Touch to see a list of jobs.
Delete a QuickCopy job at the product when you no longer need it. If the product needs additional space to store new QuickCopy jobs, the product will automatically delete other stored QuickCopy jobs, starting with the oldest job. Note Stored QuickCopy jobs can be deleted from the control panel or from HP Web JetAdmin. To delete a QuickCopy job Touch Menu.
Printing Proofing and holding a job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then to print the additional copies. To permanently store the job and prevent the product from deleting it when space is needed for something else, select the Stored Job option in the driver.
Printing Deleting a held job When a user sends a proof and hold job, the product automatically deletes that user’s previous proof and hold job. If there is not a proof and hold job already for that job name and the product needs additional space, the product might delete other proof and hold jobs, starting with the oldest one.
Printing Printing with the optional HP Fast InfraRed (FIR) Receiver The optional HP Fast InfraRed (FIR) Receiver enables wireless printing from any IrDA-compliant portable device (such as a laptop computer) to the HP LaserJet 9000 Series products. The printing connection is maintained by positioning the sending FIR port within operating range. Note that the connection can be blocked by objects such as a hand, paper, direct sunlight, or any bright light shining into either FIR port.
If the status indicator does not light up, realign the HP Fast InfraRed Receiver with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices. If you have to move the equipment (for example, to add paper), make sure that all devices remain within the range of operation to maintain the connection.
Printing Interrupting and resuming printing The job interrupt and resume feature lets you temporarily stop the current print job in order to print another job through a FIR connection. When the FIR job is completed, the interrupted job resumes printing. To interrupt the job at the product, connect to the FIR port on the product and send a job to the product.
You can gain access to the booklet-printing feature through some programs, such as desktop publishing programs. Refer to the user guide that came with your program for information on making booklets. If you are using a program that does not support booklet making, you can create booklets using your HP drivers. Note HP recommends that you use your program to prepare and preview your document for printing, then use your HP driver to print and saddle stitch your booklet.
Product maintenance Product maintenance Overview This section explains basic product maintenance: Cleaning the product Managing the print cartridge Print cartridge conditions Overview...
Product maintenance Cleaning the product Cleaning the ADF delivery system Clean the ADF only if it is visibly marked or dirty, or if you are experiencing a decrease in copy quality (such as streaking). Lift the ADF. Locate the top and bottom ADF glass strips. Clean the glass strips by wiping them gently with a clean, damp, lint-free cloth.
Product maintenance Locate the white, vinyl calibration strips. Clean the ADF backing and the calibration strips by wiping them with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner to dampen the cloth. Close the ADF. Cleaning the product...
Product maintenance To clean the top ADF glass strip If you are still experiencing poor copy quality, you might need to clean the top ADF glass strip. CAUTION Clean this area only if you see copy defects such as streaks, and you notice dust inside the glass strip.
Product maintenance To clean the ADF rollers You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marks as they exit the ADF. Open the ADF. CAUTION Clean the rollers only if you experience misfeeds or marks on the originals, and you notice dust on the rollers.
Product maintenance Open the ADF cover. Locate the rollers. Wipe the rollers with a clean, water-dampened, lint-free cloth. CAUTION Do not pour water directly onto the rollers. Doing so might damage the product. Close the ADF cover. Close the delivery guide and wipe its outside surface with the cloth. Cleaning the product...
Product maintenance Cleaning the scanner glass Clean the scanner glass only if dirt is visible, or if you see poor copy quality (such as streaking). Clean the scanner glass surface by wiping it gently with a clean, damp, lint-free cloth. Use an ammonia-based surface cleaner to dampen the cloth.
Print cartridge authentication When you insert a non-HP print cartridge in the product, the product will inform you if a cartridge is not a genuine HP print cartridge. If you insert a used HP cartridge from another HP product, the product can take as many as 60 printed pages to authenticate that the cartridge is a genuine HP part, and will then reactivate the supply status features.
You must have access to the World Wide Web. At the bottom right of your screen (in the system tray), double-click the Printer icon. This opens the status window. On the left side of the status window, click the Printer icon from which you wish to obtain status.
The product stops to prevent potential damage to the product. HP recommends that you order a replacement print cartridge when you first receive a cartridge using the Internet Enabled Supplies Ordering feature. For a direct connection, click the printer icon on the bottom right of your screen, click the icon of the product you use, and click the Order Supplies link on the status page.
Product maintenance Using the product cleaning page Note To ensure good print quality with certain types of paper, use the cleaning page every time the print cartridge is replaced. If the cleaning page is frequently needed, try a different type of paper. If toner specks appear on the front or back side of your print jobs, follow the procedure below.
Problem solving Problem solving Overview This section will help you to troubleshoot and solve product problems. “Clearing jams” on Occasionally, paper can jam during printing. This section will help you to locate paper jams, page 95 properly clear them from the product, and solve repeated jams. “Understanding product Many different messages can appear on the control panel display.
Problem solving Clearing jams If the control panel displays a paper jam message, look for paper in the locations indicated in the following graphic. You might need to look for paper in locations other than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the front door area.
Bin 2 Output device Duplexer (inside the printer) Left door (behind the output device) Tray 2 and Tray 3 Tray 4 Clearing jams Tray 1 Right door Vertical transfer door HP LaserJet 9000mfp/HP LaserJet 9000Lmfp with the 3000-sheet stapler/stacker...
Problem solving Clearing jams from the input tray areas To clear jams in Tray 1 Check for paper in the Tray 1 area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper. Open and close the right door to reset the product.
Problem solving To clear jams inside the right door Open the right door. Check for paper in the right door area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper. Open the jam access cover.
Problem solving To clear jams in Trays 2 and 3 Open the tray until it stops. Check for paper in the tray area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper. Close the tray.
Problem solving To clear jams in Tray 4 Open Tray 4. Check for paper in the tray area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper. Close Tray 4. Open and close the right door to reset the product.
Problem solving Clearing jams from the duplex printing accessory (duplexer) To clear jams in the duplex printing accessory Move the output device away from the product to gain access to the left door. Open the left door and carefully pull out any paper from area. WARNING! Avoid touching the adjacent fusing area.
Problem solving Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the product. Be careful not to tear the paper. Reinstall the duplex printing accessory by sliding it back into the slot until it locks into place.
Problem solving Clearing jams from the output areas To clear jams in the stacker or stapler/stacker If the jam extends into the output bins, slowly and carefully pull the paper straight out of the product so that it does not tear. Move the output device away from the product.
Problem solving Carefully pull out any paper from the flipper area. WARNING! Avoid touching the flipper area. It can be HOT. Locate the green handle in the paper path module, and then pull down on the handle. Carefully pull out any paper from the paper path module. Close all open doors.
Problem solving To clear jams in the multifunction finisher Open the finisher cover. Slowly and carefully pull the paper straight out of the finisher so that it does not tear. Close the finisher cover. Move the finisher away from the product. Clearing jams...
Problem solving Carefully remove any paper from the printer output area. Carefully remove any paper from the finisher input area. Open the stapler-unit door. To clear a booklet jam, turn the bottom green knob clockwise to remove the booklet. Clearing jams...
Problem solving Close the stapler-unit door. 10 Reattach the finisher. Clearing jams...
Problem solving To clear jams in the left door (fuser area) Move the output device away from the product to gain access to the left door. Open the left door. WARNING! Avoid touching the adjacent fusing area. It can be HOT. Remove any jammed or damaged paper from this area by pulling it out of the product.
Problem solving To clear a staple jam from the stapler/stacker Note The message Move the stapler/stacker away from the product. Open the stapler unit door. Pull the cartridge out. Pull up on the lever labeled with a green dot. Clearing jams displays on the control panel.
Problem solving Remove the damaged staple. Press down on the lever labeled with a green dot. Reinstall the staple cartridge. Close the stapler unit door. Clearing jams...
Problem solving Reattach the stapler/stacker to the product. Note The stapler needs to reload after clearing a staple jam, so the first few documents (no more than five) might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the output bin is not blocked.
Problem solving To clear a staple jam from the multifunction finisher Open the stapler-unit door. Slide the stapler-unit toward you. Turn the large green knob until the blue dot appears in the window of the stapler unit. Turn the small green knob at the top of the stapler unit counterclockwise until the staple cartridge moves to the left of the stapler unit.
Problem solving Remove the staple cartridge. Pull up on the lever labeled with a green dot. Remove the damaged staple. Press down on the lever labeled with a green dot. Clearing jams...
Problem solving Reinstall the staple cartridge. 10 Slide the stapler unit into the finisher. 11 Close the stapler-unit door. Clearing jams...
Problem solving In rare instances, a staple jam might occur in the upper half of the stapler head. Follow steps 1 through 4 for clearing a staple jam from the multifunction finisher (see page 112). Locate the damaged staple at the back of the stapler unit, and then remove the staple.
1. The ADF might be dirty. Clean the ADF as described in jams in the ADF page Note If paper jams continue, contact your HP-authorized service provider. (See the HP Customer Care section in the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Clearing jams 46).
Some messages (e.g. requests to load a tray or a message that a previous print job is still in the product memory) allow you to touch Continue to print, or to press If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Understanding product messages ) that needs attention.
Problem solving Resolving control panel messages Message Explanation or recommended action The control panel function you are trying to access has been locked to prevent unauthorized access. See your system administrator. Close the ADF cover. Follow the instructions on the pop-up dialog box. A jam has occurred in the ADF.
A print job requested a printer language (personality) that does is not available with this product. The job will not print and will be cleared from memory. alternates with Print the job using a driver for a different printer language, or add the requested language to the product (if available). Understanding product messages...
Problem solving Message Explanation or recommended action The product jammed or was turned on and paper is detected in a wrong location. The product is automatically attempting to eject the pages. If possible, use the progress bar at the bottom of the display. The stapler door on the multifunction finisher is open, or it is not closed properly.
The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a nonexistent directory. alternates with Delete files from the EIO hard disk and then try again. HP Web JetAdmin can be used to delete files and fonts. alternates with The disk device is protected, and no new files can be written to it.
Delete files from the flash DIMM. Use HP LaserJet Resource Manager to download or delete files and fonts. (See the software help for more information.) alternates with The flash file is protected, and no new files can be written to it.
Problem solving Message Explanation or recommended action The booklet bin for the multifunction finisher is not installed properly. Install the booklet bin properly. See the use guide that came with the finisher for more information. The print cartridge has been removed or has been installed incorrectly. It must be replaced or reinstalled correctly for printing to continue.
This usually occurs after removing memory from the product, adding a duplex printing accessory, or adding a printer language. You might want to change memory settings for I/O buffering and resource saving (although default settings are usually best), or add more memory to the product (See and expansion”...
Message Explanation or recommended action The product has detected that the cartridge is not a genuine HP cartridge, and the message is displayed for approximately 30 seconds before the product is returned to the think you purchased an HP print cartridge, call the HP fraud hotline (1-877-219-3183, toll-free in North America).
Delete files and then try again, or turn the product off, and then turn the product on to delete all files on the device. (Delete files using HP LaserJet Resource Manager or another software utility. See the software help for more information.) alternates with If the message persists, increase the size of the ROM disk.
Problem solving Message Explanation or recommended action Tray is loaded with Letter or A4 paper in the portrait orientation, but the job that used the tray did not specify booklet making. alternates with Tray has letter (or A4) but the paper needs to be rotated. Tray is loaded with paper that is longer or shorter in the feed direction than the size [SIZE]...
Problem solving Message Explanation or recommended action The specified tray is open or is not closed completely. alternates with The custom switch is in the “standard” position, and a value from the menu is selected. alternates with The job height is greater than the stapler capacity. The height of the job to be stapled should not exceed 5.5 mm (0.22 inch).
Open and close the front door to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000).
Touch Continue to print the transferred data. (Some data might be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000.)
The product fails to scan correctly. Turn the product off, then turn the product on. If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or www.hp.com/support/lj9000).
If the error does not clear, turn the product off, then turn the product on. If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000).
Turn the product off, then turn the product on. alternates with If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or www.hp.com/support/lj9000). There is a problem with the product memory. The DIMM that caused the error will not be used.
A temporary printing error occurred. Turn the product off, then turn the product on. alternates with If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000). A temporary printing error occurred.
You might need to replace the specified DIMM. To continue, touch Continue. If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000). A scan buffer error occurred.
Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage. Touching Continue should clear the message. If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000). The product NVRAM is failing to write.
Problem solving Message Explanation or recommended action This message is used when errors occur while testing the product at the manufacturing site. Understanding product messages...
Problem solving Correcting output quality problems The first step in correcting output quality problems is to determine if the image defect is present when copying and printing, or only when copying. If the image defect is present only when copying, see “Cleaning the scanner glass”...
Problem solving Image defect table “Gray background” on smear” on page 141 page 141 “Misformed characters” on on page 142 page 142 Correcting output quality problems “Toner “Loose toner” on page 141 “Page skew” “Curl or wave” on page 143 “Repeating defects”...
93). Clean the inside of the product (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000) and run a manual cleaning page to clean the fuser (see Try using a different type of paper.
238). Clean the inside of the product (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000) and run a manual cleaning page to clean the fuser (see Maintenance might be due. Check this by printing a copy of the supplies status page (see page 171).
If the distance between defects is 38 mm (1.5 in) or 94 mm (3.76 in), the print cartridge might need to be replaced. Clean the inside of the product (see the introduce guide on the product CD, or go to www.hp.com/support/lj9000) and run a manual cleaning page to clean the fuser (see Maintenance might be due.
“Orienting media” on page Turn over the stack of paper in the tray. Also, try rotating the paper 180 Make sure that paper type and quality meet HP specifications (see Make sure that the environmental specifications for the product are being met (see program”...
Problem solving Preventing wrinkles on envelopes If envelopes are wrinkled when printed, first ensure that you are using supported types of envelopes. Then, use the following procedure to move the fuser levers to the higher position while printing the envelopes. To prevent wrinkles on envelopes Move the output device away from the product.
Print job on custom paper does not fit correctly Problems with the stapler/stacker Problems with the multifunction finisher Note For more information about the HP output devices, see the use guide that came with the device. Correcting output quality problems...
Make sure that the product power is on. Press all the keys to see if one is stuck; are not running. contact your HP-authorized service representative if this does not work. Messages appear in the display. Paper is jammed in the product.
Problem solving Situation/Message Solution Product is turned on, but internal Make sure the line voltage is correct for the product power configuration. (See the fans are not running. plate next to the power receptacle on the back of your product for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the product directly into the power receptacle.
Problem solving Situation/Message Solution The system has found too many Type in additional information so the product can search the list of addresses. addresses to display. Refine your search. The e-mail addressing information Correct the e-mail address and send the job again. was rejected because the address was incorrect or incomplete.
If you are using PS, print the PS Font Page and make sure that the font is on the disk. different font. If the font is not on the disk, use the HP Resource Manager or the Macintosh-based HP LaserJet utility to download the font.
Make sure that Tray 1 has the correct paper size loaded. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Computer software problem. Check that your computer is working correctly by printing from a program you know works, or by printing a plain text file to see if the problem is with your program or with your driver.
(Note that complex pages take longer to print.) Position the HP Fast InfraRed Receiver within the range of operation described in “Printing a job using FIR” on page connection. (This object could be a hand, paper, books, or even bright light.) Make sure that the two IR ports are clean (free from dirt and grease).
Pull out the print cartridge and check for paper. Reseat the print cartridge. Open Trays 2 and 3. Make sure that the appropriate paper is loaded. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Close the trays.
IRDA-compliant and within the range of operation described in job using FIR” on page Make sure that the HP Fast InfraRed receiver is properly connected to the product. Run the product Self Test. Make sure that FIR POD (IRDA Compliant) is printed under Installed Personalities and Options.
Job has incorrect fonts. If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (See Macintosh computers” on page If the document is not printing with New York, Geneva, or Monaco fonts, go into the Page Setup dialog box, and select Options to deselect substituted fonts.
Make sure you have loaded the paper correctly. (See the introduce guide on the paper. product CD, or go to www.hp.com/support/lj9000.) If you are printing one-sided copies, load paper into Tray 1 with the side to be printed facing up. Load paper in Trays 2, 3, and Tray 4 with the side to be printed facing down.
Pull out the print cartridge and check for paper. Reseat the print cartridge. Open Trays 2 and 3. Make sure that the appropriate paper is loaded. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Close the trays.
Paper is loaded into Tray 1, and Load the correct paper in the tray. (See the introduce guide on the product CD, or go the control panel displays a load to www.hp.com/support/lj9000.) If the correct paper is already loaded, touch or manual feed message. Continue.
Problem solving Situation Solution Paper size adjustment and See the introduce guide on the product CD, or go to www.hp.com/support/lj9000. installation. Product does not recognize the Print a configuration page to ensure that the duplex printing accessory is installed duplex printing accessory.
Problem solving Situation Solution Product draws paper from the Be sure your program is selecting the correct paper size or type. wrong tray. Make sure that the driver for your program is correctly installed, configured, and capable of requesting the required paper size and type. The size of paper requested is not loaded in the tray selected.
Problem solving Situation Solution Product is usually slow to Product speed is highly dependent on how your software application is set up, respond. which driver you are using, and how much traffic is on the network. See the start guide for configuration information. You might need to add more memory (See Product port problem.
Check the line voltage to make sure that it is steady and within product specifications. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) Turn the product off and then back on. Check the time-out setting in your network application. You might need to increase...
If it is not present anywhere on your system, you can obtain the driver from your Macintosh OS system software CD, from Apple Computer, Inc., or see the introduce guide on the product CD, or go to www.hp.com/support/lj9000. Type has been specified as labels, Make sure that the media type can be printed on both sides.
Problem solving Cabling configurations Correcting output quality problems...
Note If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon.
HP Jetdirect 610N 10/100TX Print Server If the product contains an optional HP Jetdirect 10/100TX print server, check to see that the print server was able to link to the network. (If you have a different HP Jetdirect print server, see the guide that came with it.) Check the link-speed indicators (10 or 100) on the print server.
Problem solving Turn the product off and back on and check the print server operation. If the print server fails to link, try a different network cable. Correcting output quality problems...
Problem solving Checking the product configuration From the control panel, you can print pages that give details about the product and its current configuration. The following information pages are described here: Menu map Configuration page Supplies status page Usage page PCL or PS font list File directory page Jetdirect...
Problem solving Menu map To see the current settings for the menus and items available in the control panel, print a control panel menu map: Touch Menu. Touch Touch Touch Touch OK. Many of these values can be overridden from the driver or program. You might want to store the menu map near the product for reference.
Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last three entries. The second page of the event log is the manufacturer page. This page contains information that might assist HP Customer Care representatives in solving possible product problems.
Numbers in the sample printout match the numbers in the product messages. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000.) The content of the configuration page varies, depending on the options currently installed in the product.
HP print cartridges. Other Supplies Information indicates the percentage of the maintenance kit has been used and the HP part numbers. Device Information lists total product page count, preventative maintenance interval, pages until next maintenance should be performed, and serial number of the product.
Use the usage page to obtain information about the page sizes and number of pages printed, copied, and sent. The usage page contains the following information: Product Name and Printer Name indicate the series of HP LaserJet printer in use. Usage Totals indicates types of pages that have been printed, copied, and scanned; the number of single-sided pages printed, copied and scanned;...
Note For step-by-step instructions about using printer commands to select a font with MS-DOS programs, see PCL 5e printer commands” on page Font # is the number used to select fonts from the control panel (not the software application). Do not confuse the font # with the font ID, described below.
Problem solving File directory page The file directory page contains the following information: Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you might write to the disk. File Size column indicates the size of each file under the Directory/File Name column. If a directory is listed on the line, then Directory appears in this column, and its path is listed in the Directory/File Name column.
Jetdirect page The Jetdirect page contains the following information: HP Jetdirect Configuration indicates the product status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date. Network Status indicates the total packets received, unicast packets received, bad packets received, framing errors received, total packets transmitted, unsendable packets, transmit collisions, and transmit late collisions.
Description or Personality indicates whether the error occurred due to a problem within a product personality or due to a product jam. The second page of the event log is the manufacturing page. This page contains information that might assist HP Customer Care representatives in solving possible product problems.
Problem solving To print an event log Touch Menu. Touch Scroll to Scroll to Printing a paper path test The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration.
Specifications Specifications Overview This section presents some of the product specifications. Overview...
Specifications Paper weight equivalence table Use this table to determine approximate equivalent basis weight in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row two, first column) and scan across the row to the cover weight (in the third column).
Specifications U.S. Text/ U.S. Bond Book Weight Weight (lb) (lb) Overview U.S. Cover U.S. Bristol U.S. Index Weight (lb) Weight (lb) Weight (lb) U.S. Tag Metric Weight Weight (lb) (g/m...
Specifically engineered for use with HP LaserJet monochrome printers. 92296T Specifications: 4.3 mil thickness. Two-sided coating. 92296U For use with HP Color LaserJet and HP LaserJet monochrome printers. Coated paper, good for business C4179A documents with high impact, such as brochures, sales C4179B material, and documents with graphics and photographic images.
Tabloid (11 by 17 in), 500 sheets/ream, 5-ream carton Overview Part number Description or use Enhances performance for all HP LaserJet printers. Heavier for letterhead, high-value memos, legal HPJ1124 documents, direct mail, and correspondence. Specifications: 96 bright, 24 lb. HPJ113H...
A4 (210 by 297 mm), 500 sheets/ream, 5-ream carton Tabloid (11 by 17 in), 500 sheets/ream, 5-ream carton HP Office Recycled Paper Letter (8.5 by 11 in), 500 sheets/ream, 10-ream carton Letter (8.5 by 11 in), 3-hole, 500 sheets/ream, 10-ream carton Legal (8.5 by 14 in), 500 sheets/ream,...
Specifications Envelope margins The following table gives typical address margins for a Commercial #10 or DL envelope. Type of address Return address Delivery address Note For the best print quality, position margins no closer than 15 mm (0.6 inches) from the edges of the envelope. Overview Top margin Left margin...
This appendix lists all the items and possible values for the product. (Default values are listed in the “Item” column.) Note For more information about the HP output devices, see the use guide that came with the device. Overview 168).
Control panel menus This appendix includes: Retrieve job menu shows jobs stored on the device. Jobs are listed by user and job name. See page 69 for information of how to store jobs. Information menu lists printable menu map and other information pages. Paper handling menu Configure device menu Printing submenu...
Control panel menus Retrieve job menu Note If there are no private, stored, quick copy, or proof-and-hold jobs on the product hard disk or RAM memory, the message The user is presented a list of user names. The user selects a user name, and is then shown a list of jobs stored for that user. The user selects a job name, and can print or delete.
Control panel menus Information menu To print an information page, scroll to the information page you want and touch OK. Item Explanation Generates a menu map that shows layout and current settings of the control menu items. The product will back up one screen to Generates a page detailing the current configuration of the product.
Control panel menus Paper handling menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the driver or software application. For more information, see Some items in this menu (such as duplex and manual feed) are accessible from a software application, or from the driver (if the appropriate driver is installed).
This is not a preferred setting. The default value for each paper type is For a complete list of supported paper types, see the introduce guide on the product CD, or go to www.hp.com/cposupport/. CAUTION If you change the fuser mode to back to the default when you are done printing.
Control panel menus Configure device menu This menu contains all administrative functions. Originals submenu Although you can gain access to each item using the touch screen graphical display, you can also select copying and sending items through the product menus. Item Values Configure device menu...
Control panel menus Item Values Configure device menu Explanation Indicates whether the orientation of the original is portrait (short edge top) or landscape (long edge top). Describes the type of image on the original. Choose graphics if the original consists of graphic images, or text if the image consists of text only.
Control panel menus Copying submenu Item Values Configure device menu Explanation Indicates whether images should be printed on one side or both sides of the copy. Indicates whether copies should be collated or not collated. Indicates where the copies are delivered to the output device. You can choose the booklet bin only if the multifunction finisher is attached.
Control panel menus Item Values Values vary depending on the output device attached Configure device menu Explanation If stapling is requested, indicates where the staple is placed and how many staples are placed. If a stacker is attached to the product, stapling is not an option. If a stapler/stacker is attached, you can choose the following values: (upper-left corner) (upper-left corner)
Control panel menus Enhancement submenu Item Values Configure device menu Explanation Specifies contrast and brightness of the image. =lightest =darkest Specifies the sharpness setting. =minimum sharpness =maximum sharpness Controls the amount of background material from the original that is eliminated on the copy.
Control panel menus Sending submenu Item Values Configure device menu Explanation Determines whether the document is scanned in color or black and white. Specifies the file format of the e-mail attachment.
Control panel menus Printing submenu Some items in this menu are available from a software application, or from the driver (if the appropriate driver is installed). Driver and program settings override control panel settings. For more information, see page Item Values Configure device menu Explanation...
(simplex) of a sheet of paper. For more information, see the introduce guide on the product CD, or go to www.hp.com/cposupport/. Allows the user to change the binding edge for duplex printing. The menu item is displayed when a duplex printing accessory is installed in...
Select the version of Courier font to use: : The internal Courier font available on the HP LaserJet 4 Series printers. : The internal Courier font available on the HP LaserJet III Series printers. Both fonts are not available at the same time.
Control panel menus Item Values Configure device menu Explanation Sets vertical spacing from 5 to 128 lines for default paper size. Enter the value using the numeric keypad. Allows the user to select default page orientation. Note It is best to set the page orientation from the driver or software application.
Control panel menus Item Values Configure device menu Explanation Select to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code.
Select the resolution from the values listed below: : Produces draft print quality at maximum product speed (50 ppm for the HP LaserJet 9000mfp and 40 ppm for the HP LaserJet 9000Lmfp). 300 dpi (dots per inch) is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers.
Turn EconoMode on (to save toner) or off (for high quality). EconoMode is designed to give print output at a very low cost. EconoMode will work only with genuine HP print cartridges. Note It is best to turn EconoMode on or off from the control panel (control panel settings override driver and software settings).
Control panel menus Item Values No value to select. No value to select. Configure device menu Explanation Touch Continue to print a cleaning page (for cleaning excess toner from the paper path). In order for the cleaning page to work properly, print the page on copier grade paper (not bond or rough paper).
Control panel menus System setup submenu Items in this menu affect the product function. Configure the product according to your printing needs. Item Values Configure device menu Explanation Specifies the number of jobs that can be stored on the product hard-disk accessory.
Control panel menus Item Values Configure device menu Explanation Select the default product language (personality). Possible values are determined by which valid languages are installed in the product. Normally you should not change the product language (the default is ). If you change it to a specific product language, the product does not automatically switch from one language to another unless specific software commands are sent to the product.
Control panel menus Item Values Configure device menu Explanation Determine how the product functions when toner is low. The message first appears when the print cartridge is almost out of toner. (About 2,400 pages can still be printed at five percent coverage.) : The product continues to print while the message is displayed.
Control panel menus Item Values Item Values Configure device menu Explanation Defines the amount of time until the copy settings return to the default settings after any control panel activity is completed. The administrator can set the value. Explanation Defines the amount of time before the send settings return to the default settings after any control panel activity is completed.
Control panel menus Item Values Configure device menu Explanation Allows a copy job to automatically interrupt any currently printing network print job in between the number of full copies printed. When set to , the copy job waits until the network print job is completed. Allows a user to interrupt the current copy job to make a different copy.
Control panel menus I/O submenu Items in the I/O (input/output) menu affect the communication between the product and the computer. Item Values Configure device menu Explanation Use this to select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the product waits before ending a print job.) This setting allows you to adjust timeout for best performance.
Control panel menus Parallel input submenu Item Values Configure device menu Explanation Accepts faster parallel communications used for connections with newer computers. Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the product to send status readback messages to the computer.
The EIO (enhanced input/output) submenu appears only when an EIO device is installed in an EIO slot on the product (such as an HP Jetdirect print server). The items in the menu depend on the particular accessory product installed. If the product contains an HP Jetdirect print server EIO card, you can configure basic networking parameters using the EIO menu.
Control panel menus or browsing the embedded Web server). Item Options Configure device menu Values Explanation Selects whether the TCP/IP protocol is enabled ( disabled ( Selects whether the TCP/IP configuration parameters are set automatically from a network server either using BootP (Bootstrap Protocol), DHCP (Dynamic Host Configuration Protocol), or manually from the EIO submenu.
Control panel menus Item Options Configure device menu Values Explanation Selects whether the IPX/SPX protocol stack is enabled ( disabled ( Selects the frame type setting for your network (default) automatically sets and limits the frame type to the first one detected. For an Ethernet network only, frame type selections include For a Token Ring network only, frame type selections include For a Token Ring network only, specify the NetWare Token...
Values Explanation For an Ethernet network only, sets the network link speed and communication mode of the HP Jetdirect 10/100TX print server. The default setting is automatically configures itself to match the network link speed (10 or 100 Mbps) and communication mode (half or full duplex).
Resetting memory during a print job can result in data loss. This item does not affect network settings stored on the HP Jetdirect print server (if installed). This item appears only after the : The printer maintenance kit, the after approximately 17,500 pages.
Control panel menus Item Explanation This item allows the user to turn never enter PowerSave mode and no asterisk will appear next to any item when the user enters the This item allows you to lock the scan head in place when you transport the product. This item allows you to remove all entries in the local address book.
(such as A3, B4, or 11 by 17). For ordering information, see the HP Customer Care section in the introduce guide on the product CD, or go to www.hp.com/cposupport/.
Product memory and expansion Determining memory requirements The amount of memory you need depends on the types of documents you print. Your print engine can print most text and graphics at 1,200 dpi FastRes without additional memory. Add memory to your product if you: commonly print complex graphics.
Product memory and expansion Installing memory Use this procedure to install additional memory. Before you begin, print the configuration (touch Menu, touch Information, touch Print Configuration, touch OK) to find out how much memory is installed in the product before adding more memory. The table lists the maximum amount of memory allowed for each DIMM slot.
Product memory and expansion CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the product. To install DIMMs If you have not already done so, print the configuration to find out how much memory is installed in the product before adding more memory.
Product memory and expansion Grasp the screws and pull the formatter board out of the product. Place it on a flat, non-conductive surface. Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM with the DIMM slot.
Product memory and expansion Slide the formatter board back into the product and tighten the two screws. Plug in the power cord and connect all cables. Turn the product on. Installing memory...
The DIMM might be defective. Try a new DIMM, or try installing the DIMM in a different slot. Note If you installed a printer language (personality), check the Installed Personalities and Options section on the configuration page. This area should list the new printer language.
Product memory and expansion Saving resources (permanent resources) Utilities or jobs that you downloaded to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off. If you do not have a flash DIMM for storing downloaded resources, you might want to change the amount of memory allocated to each language when downloading an unusually large number of fonts, or if the product is in a shared environment.
Use the graphic for the location of the EIO cards or optional mass storage device, such as a hard disk. Use HP Resource Manager to manage fonts on a mass storage device, or the HP LaserJet Utility on a Macintosh.
Printer commands Printer commands Overview Most software applications do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. This appendix includes: Understanding PCL 5e printer command syntax...
The product has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the product leave PCL 5e language and enter HP-GL/2 mode, which can be done by sending the product PCL 5e code.
Number one: Many printer commands use the lowercase letter L (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL 5e printer commands.
The following is an example of an escape sequence string that would be sent to the product to select legal paper, landscape orientation, and eight lines per inch: Ec&l3AEc&l1OEc&l8D The following escape sequence sends the same printer commands by combining them into a shorter sequence: Ec&l3a1o8D Understanding PCL 5e printer command syntax...
Printer commands Selecting PCL 5e fonts Print a PCL font list to view the command for each internal font (see shown below. Notice the two variable boxes for symbol set and point size. These variables must be filled in, or the product will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set.
Printer commands Common PCL 5e printer commands Function Command Job control commands Reset Number of copies Ec&l#X 2-sided/1-sided printing Ec&l#S Common PCL 5e printer commands Options (#) 1 to 32,000 0 = simplex (1-sided) printing 1 = duplex (2-sided) with long-edge binding...
Command Page control commands Paper source Ecl#H Paper size Ecl#A Common PCL 5e printer commands Options (#) 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1...
Ec&l#C Line spacing Ec&l#D Perforation skip Ec&l#L Programming hints End of line wrap Ec&s#C Common PCL 5e printer commands Options (#) 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstock...
Common PCL 5e printer commands Options (#) 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position 8U = HP Roman-8 Symbol Set...
1. b. Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts, or for more information see www.hp.com/support/lj9000. c. The preferred method is to use the primary pitch command. Common PCL 5e printer commands...
Regulatory information Regulatory information Overview This section provides information on HP programs that protect the environment. Environmental product stewardship program Overview...
Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. The HP LaserJet product eliminates: Ozone production Environmental product stewardship program...
NERGY Guidelines for energy efficiency. For more information, see www/energystar.gov/. EconoMode//Toner Miser uses significantly less toner, which might extend the life of the printer cartridge. The product manual/optional automatic duplex feature (two-sided printing), and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.
In many countries/regions, the product printing supplies (for example, toner cartridge, drum, fuser) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in over 48 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet printer cartridge and consumables package.
Material safety data sheet Environmental product stewardship program This HP product contains mercury in the fluorescent lamp in the scanner/liquid crystal display that may require special handling at end-of-life. This product does not contain batteries. For recycling information, you can contact...
The hardware maintenance covers a three-year period from date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase. For more information, see the HP Customer Care section in the introduce guide on the product CD, or go to www.hp.com/support/lj9000.
Administration tasks Administration tasks Overview This section presents some of the system administrator tasks. Overview...
You can reach the product home page through the embedded Web access server by entering the product IP address, or through HP Web JetAdmin. HP Web JetAdmin is not included in the product installation software, but can be downloaded from the HP Web site at www.hp.com/go/webjetadmin.
The system administrator or primary user is responsible for determining the TCP/IP address for a specific print server. If you are unsure what the TCP/IP address should be or if you are unfamiliar with using TCP/IP on a network, go to the HP Web site at www.hp.com/.
Use the following procedures if you have to change the product TCP/IP address for any reason. HP Web JetAdmin Open HP Web JetAdmin. Enter the TCP/IP address in the Quick Device Search, and click Go. At the top menu bar, follow this procedure for discovery options.
HP Jetdirect print server must have an IP address already configured. On a network, this is done automatically during initial product installation. Using a supported Web browser, type the current IP address of the HP Jetdirect print server as the URL. The Device Status page of the embedded Web server displays.
Administration tasks Digital sending configuration applet To gain access to the embedded Web server digital sending configuration applet, follow these steps: Open the embedded Web server. Click the Settings tab. Click Digital Sending. Note You might be prompted to install a plug-in for your Web browser (the plug-in is required to run the applet). The digital sending configuration applet of the embedded Web access server allows you to configure e-mail settings for outgoing and incoming mail.
The Preferences settings: set default scanner settings: default document size. default document type: text, graphics, or both. two-sided page. set administrator contact information to allow notification of errors that require your attention. Note http://www.hp.com/support/lj900mfp Digital sending configuration applet for more information.
IP address to send e-mail messages to other computers. You might also have access to an LDAP server. LDAP servers hold e-mail addresses and names, and enable you to associate names (John Smith) with e-mail addresses (email@example.com). Use the following methods to find the IP addresses of the SMTP and LDAP servers that the digital sending function uses.
Administration tasks Using control panel menus For a complete list of control panel items and possible values, see accessories are installed, new menu items automatically appear. To print a control panel menu map Touch Menu. Touch Touch Touch Touch OK to exit the menu. To change a control panel setting Touch Menu.
HP Disk Management Utility The HP Disk Management Utility should be installed only on the computer of the system administrator. The HP Disk Management Utility allows you to control the hard disk and flash memory features that are not found in the drivers.
For the latest list of supported host systems, visit HP Customer Care Online at www.hp.com/go/webjetadmin. When installed on a host server, HP Web JetAdmin can be opened by any client through a supported Web browser (such as Microsoft Internet Explorer 4.x, or Netscape Navigator 4.x or later) by browsing to the HP Web JetAdmin host.
Administration tasks Diagnostics menu System administrators can use this menu to isolate parts, and to troubleshoot jam and quality issues. Item Values Diagnostics menu Explanation Generates a localized LIFO (last in, first out) list of the 50 most recent entries in the error log.
243 agreements, service 242 alignment, troubleshooting 142 allocating memory 225 alternate PPD, selecting 164 Apple LaserWriter printer driver 16, 19 Apple Mac operating environment 15 Attention light on control panel 22, 28 authenticating print cartridges 90 auto continue settings 206...
27 characters dropouts, troubleshooting 140 misformed, troubleshooting 142 symbol sets 200 Chooser, Macintosh alternate PPD, selecting 164 renaming printer 164 troubleshooting drivers 162 cleaning ADF rollers 87 glass 89 top ADF glass strip 86 cleaning page printing 93...
See jams maintenance messages 216 staple jams. See staple jams client software 14 clipped margins, troubleshooting 149 coated paper, HP LaserJet Soft Gloss 181 collation features 63 commands common 232 escape sequences 230 font list 231 job control 232...
copying adjusting contrast 44 adjusting density (contrast and brightness) 45 adjusting sharpness 45 altering the image 44 benefits and features 10 books 40 description 36 reducing and enlarging 44 removing background 44 selecting output location 43 using default settings 37 using the ADF 40 using the glass 40 using user-defined settings 38...
DOS prompts 161 dots per inch (dpi) settings 202 dots, troubleshooting 93, 140 downloading fonts and files 13 HP Jetdirect Printer Installer 253 dpi (dots per inch) settings 202 draft-quality settings 203 Driver Work Space (DWS) 169 drivers Apple LaserWriter printer 19...
29, 31 sending to multiple recipients 32 embedded Web server description 244 using HP Web JetAdmin software to reach 244 using to check toner level 244 end of line wrap PCL command 234 Energy Star...
Fast Ethernet 10/100TX 12 Fast InfraRed (FIR) Receiver. See HP Fast InfraRed (FIR) Receiver FastRes 202 fax digital sending option 27 fax-on-demand service 241 features copying 36 digital sending 30 drivers 63 job retention 69 product 10 feeding modes, trays 66, 68...
HP-GL/2 228, 235 gray background, troubleshooting 141 Group button 34 group character in PCL commands 229 hard disk capabilities 13 controlling with HP Disk Management Utility 252 specification 12 hard disk accessory file directory, printing 174, 188 installing 226 job retention 205...
173 PCL symbol set commands 231 settings 200 Internet Installer 14 interpreting 28 interrupting printing 80, 81 IP address for HP JetSend devices 169 IPX/SPX settings 214 IrDA-compliant devices printing from 79, 80 troubleshooting 151, 153 jams clearing duplex printing accessory 101...
190 HP LaserJet Paper 182 loading 47, 48 PCL commands 234 levels of consumables on supplies status page 171 light on HP Fast InfraRed (FIR) Receiver 80 light print setting, toner density 203 troubleshooting 140 lights on control panel...
176 long edge binding settings 198 loose toner, troubleshooting 141 low or out print cartridge 92 Macintosh drivers 16 HP Disk Management Utility 252 HP LaserJet Utility 19 renaming printer 164 selecting alternate PPD 164 software 14, 19 support 13...
225 controlling with HP Disk Management Utility 252 determining requirements 218, 219 DIMM errors 133, 135 expanding 218 installing 220 insufficient 129 messages 123 NVRAM errors 135 printing configuration page 169 upgrading 220 verifying installation 224 Menu choice on control panel 23...
See administrator network operating environments 15 networks frame type parameters 214 HP Jetdirect print servers 165 software 253 troubleshooting 157 No back page 65 non-HP print cartridges 90 nonvolatile memory errors 135 Novell NetWare operating system 15 Source Routing parameters 214...
PDF option for digital sending 32 perforation skip, PCL commands 234 perform printer maintenance message, clearing 216 permanent resources 225 personalities default setting 206 HP-GL/2 228, 235 list of installed, printing 169 messages 119 PCL command modes 235 pick error 118 PINs...
10 checking toner level 91 jam locations 96 low 207 low or out 92 messages 123 non-HP 90 obtaining supplies information 90 part numbers 181 recycling 240 shaking to distribute toner 93 shelf life 90 storing 90...
Ready light on control panel 22, 28 recipients of digital sending checking 32 creating a list 34 removing from list 34 reconfiguring HP Jetdirect print servers 165 recovery setting for jams 207 recycled paper HP 183 PCL commands 234 specifications 240...
Send Options choice on control panel 23, 27 sending documents 31 serial buffer messages 130 serial number cartridges 171 disk accessory 174 printer 169 servers, troubleshooting 165 service agreements 242 settings carriage return 201 changing at control panel 23 changing control panel 251...
sizes, paper commands, PCL 233 messages 129, 132 selecting trays by 67, 68 setting trays for 54 skewed pages, troubleshooting 142 slots DIMM 218, 220 EIO 218 Installed Personalities and Options 169 slow printing, troubleshooting 153, 160 small paper mode 203 smeared toner, troubleshooting 141 soft fonts defined 173...
141 smear, troubleshooting 141 specks 93 specks, troubleshooting 93, 140 usage information 172 using embedded Web server to check 244 using HP Web JetAdmin software to check 253 transparencies fuser mode 190 HP LaserJet 181 loading 53 PCL commands 234...
170 troubleshooting ADF misfeeds 87 bins 157 control panel lights 28 control panel messages 117 HP Fast InfraRed (FIR) Receiver 151 image defects 138 information pages 167 overview 94 paper path test 177 printing 146 repeated jams 116...
206 troubleshooting 132 warranty information 242 watermarks 63 wave, troubleshooting 143 Web JetAdmin. See HP Web JetAdmin Web server. See embedded Web server websites drivers 16 Energy Star 239 firmware updates 12 HP Customer Care 242...