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hp LaserJet 4100

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  • Page 1

    LaserJet 4100 user guide...

  • Page 3: User Guide

    HP LaserJet 4100, 4100N, 4100TN, and 4100DTN Printers User Guide...

  • Page 4

    U.S. NERGY registered service mark of the U.S. EPA. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later on all HP 9000 computers are Open Group UNIX products. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.

  • Page 5: Table Of Contents

    Printer software ........33...

  • Page 6: Table Of Contents

    Managing the toner cartridge ......84 HP toner cartridges ....... . .84 Non-HP toner cartridges .

  • Page 7: Table Of Contents

    Cleaning the printer ........88 General guidelines ....... . .88 Cleaning procedure.

  • Page 8: Table Of Contents

    Online services ........157 HP fraud hotline ........161 Customer support options worldwide .

  • Page 9: Table Of Contents

    Selecting PCL 5e fonts ......238 Common PCL 5e printer commands....239 Appendix E Regulatory information FCC regulations .

  • Page 10: Table Of Contents

    Appendix F Embedded web server Overview ......... . .251 Accessing the embedded web server .

  • Page 11: About This Guide, How To Use This Online User Guide, Navigational Features In This Guide

    About this guide How to use this online user guide This user guide is provided in an Adobe™ Acrobat portable document format (PDF file). This section will help familiarize you with using PDF documents. Navigational features in this guide Click the Table of Contents icon to go to the table of contents for the online user guide.

  • Page 12: Features Of Acrobat Reader

    Features of Acrobat Reader Finding information in PDF documents To find specific information in a PDF document, click Contents or Index in the upper-left corner of the Acrobat Reader window, and then click the topic you want. Viewing PDF documents For complete instructions on how to view PDF documents, see the online help included with Acrobat Reader.

  • Page 13: Printing The Document

    Paging through a document The following options are available for paging through a document. To go to the next page: Click the Next Page button in the toolbar, or press the Right Arrow or Down Arrow. To return to the previous page: Click the Previous Page button in the toolbar, or press the Left Arrow or Up Arrow.

  • Page 14

    To print the whole document: From the File menu, choose Print. Choose All n pages (n represents the total number of pages in the document), then click OK. Note Go to http://www.adobe.com/ for the latest versions and additional languages of Adobe™ Acrobat Reader. 12 About this guide...

  • Page 15: Where To Look For More Information, Setting Up The Printer

    Information for setting up your printer (Getting Started), as well as tips and quick information for using the printer (Quick Reference). For additional copies, contact HP DIRECT at (800) 538-8787 (U.S.) or contact your HP-authorized dealer. HP JetDirect Print Server Administrator’s Guide...

  • Page 16: Using The Printer

    Information for setting up your printer (Getting Started), as well as tips and quick information for using the printer (Quick Reference). For additional copies, contact HP DIRECT at (800) 538-8787 (U.S.) or contact your HP-authorized dealer. Online Help Information on printer options that are available from within printer drivers.

  • Page 17: Overview

    Printer basics Overview Congratulations on your purchase of an HP LaserJet 4100 series printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer.

  • Page 18: Printer Features And Benefits

    HP UltraPrecise toner for crisp, sharp output Paper handling HP LaserJet 4100 and 4100N: hold 600 sheets of paper HP LaserJet 4100TN and 4100DTN: hold 1100 sheets of paper expandable to hold up to 1600 sheets of paper with optional...

  • Page 19

    • duplex printing accessory (for two-sided printing) flash storage (for forms, fonts, and signatures) expandable memory (up to 256 MB) two EIO slots for connecting to networks or additional devices HP JetSend enabled hard disk (for job retention) Printer features and benefits 17...

  • Page 20: Printer Configurations

    HP LaserJet 4100 16 MB RAM 100-sheet paper tray 500-sheet paper tray HP LaserJet 4100N 32 MB RAM HP JetDirect 10/100Base-TX print server card for network connection 100-sheet paper tray 500-sheet paper tray HP LaserJet 4100TN 32 MB RAM HP JetDirect 10/100Base-TX print server card for network...

  • Page 21: Printer Parts And Locations

    Printer parts and locations Printer parts (front view, HP LaserJet 4100/4100N printer) Top output bin Top cover (toner cartridge underneath) Tray 1 (100-sheet) Paper level indicator Tray 2 (500-sheet) Tray numbers Printer parts and locations 19 Control panel Additional memory can be...

  • Page 22

    Fast InfraRed (FIR) port for an optional FIR receiver Memory access door (more than one DIMM can be installed) Accessory interface port 10 Serial and model numbers (under top cover) 11 Toner cartridge access (under top cover) 20 Chapter 1 - Printer basics Printer parts (back view)

  • Page 23: Accessories And Supplies

    Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports two enhanced input/output (EIO) cards. One of the card slots is already used in the HP LaserJet 4100N/4100TN/ 4100DTN for the HP JetDirect 10/100Base-TX print server card. HP JetDirect print server (EIO card)

  • Page 24: Ordering Information, Items And Part Numbers, Ordering Through Service Or Support Providers

    To order a part or accessory, contact an HP-authorized service or support provider (see “HP direct ordering for accessories or supplies” on page 160, “HP direct ordering for genuine HP parts” on page 160, or “HP authorized resellers and support” on page 160).

  • Page 25: Ordering Directly Through The Printer Software

    At the bottom right of your screen (in the system tray), click the Printer icon. This opens the status window. On the left side of the status window, click the Printer icon from which you wish to obtain status. At the top of the status window, click Supplies link. You can also scroll down to Supplies Status.

  • Page 26

    (see “Supported sizes and weights of paper - trays 2, 3, and 4” on page 190). Part number Description or use Boosts the ability of the printer to handle large print jobs (maximum 256 MB with HP-brand DIMMs). C4140A...

  • Page 27

    Macintosh network cable kit Enhanced I/O (EIO) cards Token Ring networks Fast Ethernet (10/100Base-TX single RJ-45 port) HP JetDirect Connectivity card (EIO) for USB, Serial, LocalTalk Part number Description or use C4103A Fast InfraRed Receiver. Part number Description or use...

  • Page 28

    An additional copy of the software and user documentation CD. C8049-60104 C8049-60105 C8049-60106 C8049-90903 Printed copy of the getting started guide for the HP LaserJet 4100, 4100N, 4100TN, and 4100DTN printers (English only). Part number Description or use User-replaceable parts and instructions for printer maintenance.

  • Page 29

    10-ream carton Part number Description or use Replacement HP UltraPrecise toner cartridge. C8061A C8061X For use with HP Color LaserJet printers and HP LaserJet HPJ1124 monochrome printers. Good for letterhead, high-value memos, legal HPJ200C documents, direct mail, and correspondence.

  • Page 30

    Satisfies U.S. Executive Order 13101 for environmentally preferable HPE1420 products. Specifications: 84 bright, 20 lb, 30% post-consumer content. For use with HP Color LaserJet printers, HP LaserJet monochrome printers, and color copiers. Good for HPU1132 hardcopy presentations, business reports and proposals, data sheets, CHP410 price lists, and newsletters.

  • Page 31: Control Panel Layout, Control Panel, Control Panel Lights

    Control panel layout Control panel The printer’s control panel consists of the following: Two-line display Attention Control panel lights Light Ready Data Attention READY Ready Data Cancel Indication when lit The printer is ready to print. The printer is processing information.

  • Page 32: Control Panel Keys

    • Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. • Allows the printer to continue printing with an error message such as x LOAD [TYPE] [SIZE] • Confirms a manual feed request if tray 1 is loaded and MODE=CASSETTE printer’s control panel.

  • Page 33: Using The Printer Online Help System

    Using the printer online help system This printer features an online help system on the control panel that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system. Whenever a ? appears in an error message or a message alternates...

  • Page 34: Control Panel Menus

    For a complete list of control panel items and possible values, see "Control panel menus" on page 205. Press trays or other accessories are installed in the printer, new menus or menu items might automatically appear. To print a control panel menu map To see the current settings for the menus and items available in the control panel, print a control panel menu map.

  • Page 35: Printer Software, Software Provided

    See the getting started guide for installation instructions. The printer drivers provided on the CD must be installed to take full advantage of printer features. The other software programs are recommended, but are not required for operation. See the ReadMe.wri file for more information.

  • Page 36

    Internet access and can obtain the latest software. If you do not have access to the Internet, see "HP Customer Care Service and Support" on page 157 for information on obtaining the most recent software.

  • Page 37: Printer Drivers

    PostScript 2 emulation is referred to as PS throughout this user guide. Level 1 emulation only. You can obtain the following additional printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider. (See "HP Customer Care Service and Support" on page 157.) NT 3.51 PCL 5e, NT 3.51 PS (available for English only)

  • Page 38: Software For Windows-based Computers

    Software for Windows-based computers Network administrators: If the printer is attached to a network through an HP JetDirect EIO card, the printer must be configured for that network before you can print. For Microsoft and Novell NetWare networks, you can use the printer installation software. For other options, refer to the HP JetDirect Print Server Administrator’s Guide...

  • Page 39: Printer Driver Help, Hp Resource Manager

    • To download Type 1 fonts, Adobe Type Manager must be loaded and turned on. You can obtain a copy of HP Resource Manager over the Internet. See “Online services” on page 157 for details. Note HP Resource Manager is not available for the Macintosh.

  • Page 40

    You can visit the HP JetSend website to learn which other devices are available to communicate easily and directly with your HP JetSend- enabled printer.

  • Page 41

    Networked devices To use the HP JetSend capability between networked devices, print a configuration page to find your HP JetSend IP address, and give your address to anyone who wants to send information to your printer via HP JetSend. (See “Configuration page” on page 152.) From an HP JetSend sending device, a person only needs to enter the printer’s IP address and press “send.”...

  • Page 42: Software For Macintosh Computers

    CD. Use the Apple LaserWriter 8 Driver that comes with the computer. HP LaserJet Utility HP LaserJet Utility allows control of features that are not available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet...

  • Page 43: Software For Networks

    HP Web JetAdmin is available from the Internet at http://www.hp.com/go/webjetadmin. Note For the latest list of supported host systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin. When installed on a host server, HP Web JetAdmin can be accessed by any client through a supported web browser (such as Microsoft Internet Explorer 4.x or Netscape Navigator 4.x or later) by browsing...

  • Page 44

    42 Chapter 1 - Printer basics...

  • Page 45

    This chapter also introduces some advanced printing tasks: printing multiple originals creating Quick Sets to save the printer’s setup information for different kinds of print jobs printing pages with a watermark in the background...

  • Page 46: Selecting The Output Bin, Printing To The Top Output Bin

    Selecting the output bin The printer has two output locations: the rear output bin and the top output bin. To use the top output bin, be sure the rear output bin is closed. To use the rear output bin, open it.

  • Page 47: Printing To The Rear Output Bin

    Printing to the rear output bin The printer always prints to the rear output bin if it is open. Paper printed to this bin will be face-up, with the last page on top. To open the rear output bin, grasp the handle at the top of the bin. Pull the bin down, and slide out the extension.

  • Page 48: Loading Tray 1

    46 Chapter 2 - Printing tasks Tray 1 is a multi-purpose tray that holds up to 100 sheets of paper, 10 envelopes, or 20 index cards. The printer’s default is to pull paper from tray 1 first. To change this, see “Customizing tray 1 operation”...

  • Page 49: Loading Trays 2, 3, And 4

    (for details, see “Supported sizes and weights of paper - trays 2, 3, and 4” on page 190). Three adjustments on the trays let the printer sense the paper size that is loaded. Note To avoid paper jams, do not load trays while the printer is printing.

  • Page 50

    Make sure the paper is flat in the tray at all four corners and below the front and back tabs. Slide the tray back into the printer. Note If the tray is not properly adjusted, the printer might display an error message or paper might jam.

  • Page 51: Printing Both Sides Of Paper (optional Duplexer)

    Printing both sides of paper (optional duplexer) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. The duplexer supports the following paper sizes: Letter, Legal, Executive, A4, and B5 (JIS). It does not support custom sizes.

  • Page 52: Guidelines For Printing Both Sides Of Paper

    To print on both sides of paper, make the selection from the software or printer driver. (See the printer driver online help.) If you do not use the printer driver that came with the printer, you might need to change the Duplex setting from the Paper Handling Menu in the printer control panel to Handling Menu, set Binding to long edge or short edge.

  • Page 53: Placement For Paper Requiring A Specific Orientation

    Trays 2, 3, 4 For tray 1, load the front side facing down and the top toward you. For all other trays, load the front side facing up and the top toward the printer. Printing both sides of paper (optional duplexer) 51...

  • Page 54: Layout Options For Printing Both Sides Of Paper

    Layout options for printing both sides of paper The four duplex orientation options are shown below. These options can be selected from the printer driver or from the printer control BINDING from the Paper Handling Menu and ORIENTATION panel (set from the Printing Menu).

  • Page 55: Printing Special Paper, Printing Small Or Narrow Paper

    Printing special paper This section discusses printing on types of paper that require special handling: “Printing small or narrow paper” on page 53 “Printing letterhead, prepunched, or preprinted paper (single- sided)” on page 53 “Printing envelopes” on page 55 “Printing labels” on page 61 “Printing transparencies”...

  • Page 56

    For tray 1, load paper with the side-to-be-printed facing up, and the top, short edge toward the printer. Paper orientation for tray 1 For all other trays, load paper with the side-to-be-printed facing down, and the top edge toward you.

  • Page 57: Printing Envelopes

    If you print large quantities of envelopes continuously or if you interleave envelopes with wide media, you might need to select SMALL PAPER SPEED = SLOW at the printer control panel. This setting reduces the throughput speed of narrow media to allow the heat generated from printing this media to dissipate.

  • Page 58: Loading Envelopes In Tray 1

    1 with the side-to-be- printed facing up, and the postage- end toward the printer. Slide the envelopes into the printer as far as they will go without forcing them. Adjust the guides to touch the envelope stack without bending the envelopes.

  • Page 59

    “Supported sizes and weights of paper - optional envelope feeder” on page 191). Note See the documentation included with the envelope feeder for installation instructions. You might need to configure the printer driver to recognize the envelope feeder. See the printer driver online help for details. Release lever Envelope weight...

  • Page 60

    (Replace the cover when the envelope feeder is not attached.) Insert the envelope feeder into the printer until it locks into place. (The connector on the top right side of the envelope feeder fits into the plug in the printer.) Pull gently on the envelope feeder to be sure that it is securely in place.

  • Page 61

    Loading envelopes in the envelope feeder Note Print only on envelopes approved for use in the printer (see “Printing envelopes” on page 55 and “Envelopes” on page 197). Fold down the tray extension. Lift the envelope weight. Squeeze the release lever on the left envelope guide and slide the guides apart.

  • Page 62

    Note Select the envelope size from the software application (if the setting is available), the printer driver, and the Paper Handling Menu in the printer control panel (see “Paper Handling Menu” on page 210). To print by type and size of paper, see “Printing by type and size of paper (locking trays)”...

  • Page 63: Printing Labels

    Do not use labels that have the backing sheet exposed. (Labels must cover the entire backing sheet with no exposed spaces.) Do not feed a sheet of labels through the printer more than once. The adhesive backing is designed for only one pass through the printer.

  • Page 64: Printing Transparencies

    Select the transparency paper type from the printer driver so that the printer uses the low fuser mode that is best for printing them. If two or more transparencies feed at the same time, try fanning the stack.

  • Page 65: Printing Cards, Custom-size, And Heavy Paper

    Open the rear output bin to use it (see “Printing to the rear output bin” on page 45). The printer control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer.

  • Page 66

    Note Settings in the printer driver and software application override control panel settings. (Software application settings generally override printer driver settings.) X (front edge) Feed short edge first If the settings are not available from the software, set the custom...

  • Page 67: Advanced Printing Tasks, Using Features In The Printer Driver

    Advanced printing tasks This section will help you take full advantage of the printer’s features. Using features in the printer driver When you print from a software application, many of the printer’s features are available from the printer driver. To access Windows printer drivers, see “Access the Windows printer driver”...

  • Page 68: Printing Booklets

    (from the first available tray). Windows PCL 6 and PCL 5e printer drivers will allow you to save printer settings for multiple kinds of print jobs. For example, you might want to create a Quick Set for envelopes, or for printing the first page of a document on letterhead.

  • Page 69: Different First Page

    For Windows, select “Use different paper for first page” in your printer driver. Choose one tray (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in tray 1 (or whichever tray you selected).

  • Page 70: Customizing What Tray Is Used For Printing

    Customizing what tray is used for printing Understanding tray order When the printer receives a print job, it selects the paper tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available input paper trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1).

  • Page 71: Customizing Tray 1 Operation

    Customizing tray 1 operation The printer can be set to print from tray 1 as long as it is loaded, or to print only from tray 1 if the type of paper loaded is specifically requested. Set the Paper Handling Menu at the printer control panel (see “Paper Handling Menu”...

  • Page 72

    Printing by type and size of paper (locking trays) You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). See “Supported sizes and weights of paper” on page 189 and “Supported types of paper”...

  • Page 73: Manually Feeding Paper From Tray 1

    From the software or printer driver, select the desired type and size of paper. Note The type and size settings can also be configured from HP Web JetAdmin software for networked printers. See the printer driver online help. To print by type and size, it might be necessary to unload or close tray...

  • Page 74: Job Retention Features, Quick Copying A Job

    To use the job retention features listed below, you must install a hard disk accessory in the printer and properly configure the drivers. To support job retention features for complex jobs, HP recommends that you install additional memory (see “Ordering information” on page 22).

  • Page 75: Deleting A Quick Copy Job

    “QUICK COPY JOBS=32” on page 221). Note If you turn the printer off, all quick copy, proof and hold, and private jobs are deleted. A quick copy job can also be deleted from the control panel or from HP Web JetAdmin.

  • Page 76: Proofing And Holding A Job

    Stored Job option in the driver. Printing the remaining copies of a held job The user can print the remaining copies of a job held on the printer’s hard disk accessory from the control panel. Press...

  • Page 77: Deleting A Held Job

    Note If you turn the printer off, all quick copy, proof and hold, and private jobs are deleted. A job can also be deleted from the control panel. Press...

  • Page 78: Printing A Private Job

    4-digit personal identification number (PIN) through the printer control panel. The user specifies the PIN in the driver and it is sent to the printer as part of the print job. Specifying a private job To specify that a job is private from the driver, select the Private Job option and type a 4-digit PIN.

  • Page 79: Deleting A Private Job

    Stored Job option in the driver. Note If you turn the printer off, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted from the printer control panel before it is ever printed.

  • Page 80: Storing A Print Job, Printing A Stored Job

    Storing a print job The user can download a print job to the printer’s hard disk accessory without printing it. The user can then print the job at any time through the printer control panel. For example, a user may want to download a personnel form, calendar, time sheet, or accounting form that other users can access and print.

  • Page 81: Deleting A Stored Job

    Deleting a stored job Jobs stored on the printer’s hard disk accessory can be deleted from the control panel. Press appears. Press For Macintosh computers only: The user name appears on the first line of the display and the job name appears on the second line of the display.

  • Page 82: Printing With The Optional Hp Fast Infrared Receiver, Setting Up To Print With Windows 9x

    FIR port. Note For more information, see the user guide that came with the HP Fast InfraRed Receiver. If your operating system does not have infrared software installed, contact your computer manufacturer for drivers and installation instructions.

  • Page 83: Printing A Job

    Receiver lights up, and, after a short delay, the printer status panel displays If the status indicator does not light up, realign the HP Fast InfraRed Receiver with the FIR port on the sending device, resend the print job, and maintain the alignment of all devices. If you have to move the equipment (for example, to add paper), make sure that all devices remain within the range of operation to maintain the connection.

  • Page 84: Interrupting And Resuming Printing

    When the FIR job is finished printing, the interrupted job resumes printing. To interrupt the job at the printer, connect to the FIR port on the printer and send a job to the printer. The printer stops printing the current job when it reaches the end of the copy it is printing.

  • Page 85

    Printer maintenance Overview This chapter explains basic printer maintenance: managing the toner cartridge cleaning the printer cleaning the fuser (manual and automatic) performing preventative maintenance configuring alerts Overview 83...

  • Page 86: Managing The Toner Cartridge, Hp Toner Cartridges, Non-hp Toner Cartridges, Toner Cartridge Authentication

    161). Toner cartridge authentication The printer will let you know that a cartridge is not a genuine HP toner cartridge when you insert it in the printer. If you insert a used HP cartridge from another HP printer, the printer can take up to 20 printed pages to receive the message authenticating that the cartridge is a genuine HP part.

  • Page 87: Toner Cartridge Storage, Toner Cartridge Life Expectancy, Checking The Toner Level

    Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 10,000 or 6,000 pages, depending on which toner cartridge is installed.

  • Page 88: Cartridge Interaction (shaking)

    URL from which to purchase consumables. Select the supplies you wish to order and finish the ordering process. Using HP Web JetAdmin In HP Web JetAdmin, select the printer device. The device status page shows toner level information. Cartridge interaction (shaking) When you install a toner cartridge for the first time, gently shake it from side to side to distribute the toner evenly inside the cartridge.

  • Page 89: Toner Low And Toner Out Conditions

    TONER LOW message first appears—for example, if you want print quality to remain consistently high during print jobs or if you do not want toner to run out during a long print job. To configure the printer to stop, change the CONTINUE to STOP (see “TONER LOW= CONTINUE”...

  • Page 90: Cleaning The Printer, General Guidelines

    CAUTION Do not use ammonia-based cleaners on or around the printer. While cleaning the printer, be careful not to touch the transfer roller (the black, rubber roller located underneath the toner cartridge). Skin oils on the roller can cause print quality problems.

  • Page 91: Cleaning Procedure

    Cleaning procedure Turn the printer off and unplug the power cord. Open the top cover and remove the toner cartridge. WARNING! Avoid reaching too far into the printer. The adjacent fusing area might be hot! CAUTION To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

  • Page 92

    Reinstall the toner cartridge, close the top cover, plug the power cord in, and turn the printer on. 90 Chapter 3 - Printer maintenance...

  • Page 93: Cleaning The Fuser, Running The Cleaning Page Manually

    (see “Specks” on page 130). To ensure optimum print quality, HP recommends that you use the cleaning page every time you replace the toner cartridge or on an automatic schedule that you can set up.

  • Page 94: Running The Cleaning Page Automatically

    Running the cleaning page automatically Using the procedure below, you can set the printer to print cleaning pages automatically at an interval that you choose. In order for the cleaning page to run without intervention, you must keep the selected size and Plain paper type available in the printer.

  • Page 95: Performing Preventative Maintenance

    The maintenance message will appear every 200,000 pages. To check the number of pages the printer has printed, print either a configuration page or a supplies status page (see “Configuration page” on page 152 or “Supplies status page” on page 154 for details).

  • Page 96: Configuring Alerts

    Configuring alerts You can use HP Web JetAdmin or the printer’s embedded web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify.

  • Page 97

    This chapter will help you to troubleshoot and solve printer problems. Clear paper jams Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understand...

  • Page 98: Clearing Paper Jams

    If paper jams are a recurring problem, see “Solving repeated paper jams” on page 110. Note The top cover of the printer must be opened and then closed to clear a paper jam message. 96 Chapter 4 - Problem solving...

  • Page 99: Paper Jam Locations

    Input tray areas Optional duplexer Output areas (top and rear) Fuser area Note Loose toner might remain in the printer after a paper jam and cause output quality problems. These should clear up within a few pages. Front Clearing paper jams 97...

  • Page 100: Clearing Jams From The Top Cover And Toner Cartridge Areas

    Avoid spilling loose toner. Using a dry, lint-free cloth, clean any loose toner that might have fallen into the printer. If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed.

  • Page 101

    If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see “Paper jam locations” on page 97). If you are using a non-HP toner cartridge, the message TONER DETECTED might appear on the control panel. Press continue.

  • Page 102: Clearing Jams From The Optional Envelope Feeder

    Slowly remove any envelopes out of the envelope feeder and the printer. Insert the envelope feeder into the printer until it locks into place. (The connector on the top right side of the envelope feeder fits into the plug in the printer.) Pull gently on the...

  • Page 103

    Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see “Paper jam locations” on page 97). Reload envelopes, making sure that...

  • Page 104: Clearing Jams From The Input Tray Areas

    102 Chapter 4 - Problem solving Clearing jams from the input tray areas Tray 1 Slowly pull the paper out of the printer. If part of the paper has already been pulled into the printer, follow the steps under “Clearing jams from the top cover and toner cartridge areas”...

  • Page 105

    Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see “Paper jam locations” on page 97). Clearing paper jams 103...

  • Page 106: Clearing Jams From The Optional Duplexer

    Remove the duplexer by lifting it slightly and pulling it out of the printer. From the rear of the printer, remove any paper on top of tray 2. (You might need to reach inside the printer.) Continued on the next page.

  • Page 107

    Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (see “Paper jam locations” on page 97). Clearing paper jams 105...

  • Page 108: Clearing Jams From The Output Areas

    Clearing jams from the output areas Note If most of the paper is still inside the printer, it is best to remove it through the top cover area. See “Clearing jams from the top cover and toner cartridge areas” on page 98.

  • Page 109: Clearing Jams From The Fuser Area

    To avoid minor burns, wait 30 minutes for the fuser to cool before continuing with this procedure. Turn the printer so its rear cover faces you and remove the tray 2 dust cover or optional duplexer. Unplug the power cord from the printer.

  • Page 110

    2. Unlock the fuser by rotating the blue fuser levers so that they point up. Pull the fuser out of the printer. To release the fuser from the printer, hold the back of the printer while pulling on the fuser.

  • Page 111

    11 Replace the rear output bin, left side first. 12 Plug the power cord into the printer. 13 Replace the tray 2 dust cover or the optional duplexer. 14 Turn the printer back on.

  • Page 112: Solving Repeated Paper Jams

    “Loading tray 1” on page 46.) Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.) Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)

  • Page 113: Understanding Printer Messages

    If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider (see “HP Customer Care Service and Support” on page 157). Note Not all messages are described in this user guide (many are self- explanatory).

  • Page 114

    Printer messages Message Explanation or recommended action ACCESS DENIED The printer control panel function you are trying to access has been MENUS LOCKED locked to prevent unauthorized access. See your network administrator. BAD DUPLEXER The duplexer is not properly connected to the printer.

  • Page 115

    DISK FILE Delete files from the EIO disk and then try again. Use HP Resource SYSTEM IS FULL Manager to download or delete files and fonts. (See the software help for more information.)

  • Page 116

    FLASH FILE Delete files from the flash DIMM. Use HP Resource Manager to SYSTEM IS FULL download or delete files and fonts. (See the software help for more information.)

  • Page 117

    Load the requested paper into tray 1. [TYPE] [SIZE] Press MEMORY FULL There is no available memory in the printer. The current job might not STORED DATA LOST print correctly and some resources (such as downloaded fonts or macros) might have been deleted.

  • Page 118

    Consider adding more memory to the printer (see “Printer memory and expansion” on page 229). NON HP TONER The printer has detected that the toner cartridge is not a genuine HP DETECTED toner cartridge. If you believe you purchased an HP toner cartridge, call the HP fraud hotline (see “HP fraud hotline”...

  • Page 119

    Delete files and then try again, or turn the printer off, and then turn SYSTEM IS FULL the printer on to delete all files on the device. (Delete files using HP Resource Manager or another software utility. See the software online help for more information.)

  • Page 120

    [TYPE] [SIZE] • tray 1 was requested from the application, but the tray is empty • the printer cannot find the requested size of paper in the printer If the correct paper size is loaded, the adjustments to the tray have not been set correctly, either in the control panel or on the tray itself.

  • Page 121

    If you do not do anything during the timeout period (about 1 minute), the printer will print on the paper in tray 1. It will also change the default for tray 1 paper type in the Paper Handling Menu to the type requested by the application that sent the job.

  • Page 122

    The RAM disk setting has been changed from the printer control TO REINITIALIZE panel. This change will not take effect until the printer reinitializes. If you change the mode of the external device, turn the printer off, turn the printer on and wait for the printer to reinitialize. xx.yy...

  • Page 123

    IEEE-1284 specification.) CONTINUE This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (see “Printer drivers” on page 35). Press...

  • Page 124

    There is a problem with the power supply. PRINTER ERROR Remove the printer from any UPS supplies, additional power supplies, or power strips. Plug the printer into a wall outlet and see if alternates with this resolves the problem. CYCLE POWER TO...

  • Page 125

    A temporary printing error occurred. PRINTER ERROR Press reprinted if jam recovery is enabled. alternates with If the error does not clear, turn the printer off, then turn the printer on. CYCLE POWER TO CONTINUE 56.x A temporary printing error occurred.

  • Page 126

    DIMMs from the printer (see “Installing memory” on page 230). Remove all EIO devices from the printer (see “Installing EIO cards/ mass storage” on page 233). Turn the printer on. If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and back on as you install each device.

  • Page 127

    EIO [z] ERROR description: 1 = EIO slot 1 - The printer detected an error with the EIO 2 = EIO slot 2 - The printer detected an error with the EIO 6 = EIO slot 1 - The EIO accessory detected an error. The EIO 7 = EIO slot 2 - The EIO accessory detected an error.

  • Page 128: Mopy Disk Error Messages

    Printer Collation or Job Storage Disk Error page, which is printed when an error exists. Use the HP Resource Manager for management of the disk (see “HP Resource Manager”on page 37). Mopy disk error messages...

  • Page 129

    • Delete all jobs stored for a user. The firmware will automatically delete the directory for a user with no stored jobs. • Delete other directories on the disk. • Contact your HP Service and Support Representative. Mopy disk error messages 127...

  • Page 130: Correcting Output Quality Problems

    Often output quality problems can be handled quite easily by making sure that your printer is properly maintained, using media that meets HP specifications, or running a cleaning page. Use the examples in the image defect table starting on this page to determine which output quality problem you are experiencing, then see the corresponding reference pages to troubleshoot.

  • Page 131

    Image defect table (continued) See “Gray See “Toner smear” background” on page 132 on page 132 See “Repeating See “Misformed image” on page 134 characters” on page 134 See “Wrinkles or See “Vertical white creases” on lines” on page 135 page 135 See “Loose toner”...

  • Page 132: Light Print (partial Page), Light Print (entire Page), Specks

    Make sure that EconoMode is turned off (see ECONOMODE in “Print Quality Menu” on page 217). At the printer control panel, use the Print Quality Menu to increase the toner density setting (see TONER DENSITY in “Print Quality Menu” on page 217)).

  • Page 133: Dropouts, Lines

    Dropouts Make sure that the environmental specifications for the printer are being met (see “General specifications” on page 202). If the paper is rough and the toner easily rubs off, either try changing the fuser mode to High 1 or High 2 (see “Paper Handling Menu”...

  • Page 134: Gray Background, Toner Smear

    Gray background Do not use paper that has already been run through the printer. Print a few more pages to see if the problem corrects itself. Turn over the stack of paper in the tray. Also, try rotating the paper °...

  • Page 135: Loose Toner, Repeating Defects

    Make sure that the environmental specifications for the printer are being met (see “Printer specifications” on page 200). Make sure that paper type and quality meet HP specifications (see “Paper specifications” on page 188). Maintenance might be due. Check this by printing a copy of the supplies status page (see “Supplies status page”...

  • Page 136: Repeating Image, Misformed Characters, Page Skew

    Print a few more pages to see if the problem corrects itself. Make sure that paper type and quality meet HP specifications (see “Paper specifications” on page 188). If you observe that this type of defect occurs on wide paper (such...

  • Page 137: Curl Or Wave, Wrinkles Or Creases, Vertical White Lines

    Turn over the stack of paper in the tray. Also, try rotating the paper ° Make sure that paper type and quality meet HP specifications (see “Paper specifications” on page 188). Make sure that the environmental specifications for the printer are being met (see “Printer specifications”...

  • Page 138: Tire Tracks, White Spots On Black

    White spots on black Print a few more pages to see if the problem corrects itself. Make sure that paper type and quality meet HP specifications (see “Paper specifications” on page 188). Make sure that the environmental specifications for the printer are being met (see “General specifications”...

  • Page 139: Determining Printer Problems, Troubleshooting Flowchart

    If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized service or support provider (see “HP Customer Care Service and Support” on page 157). Note Macintosh users: For more troubleshooting information, see “Troubleshooting flowchart for Macintosh users”...

  • Page 140

    • From the computer, check the print queue or print spooler to see if the printer has been paused. If there are problems with the current print job, or if the printer is paused, a configuration page will not print.

  • Page 141

    • From the computer, check to see if the printer has been paused. • If the printer is on a network, check that you are printing to the correct printer. To verify that it is not a network problem, connect the computer directly to the printer with a parallel cable, change the port to LPT1, and try to print.

  • Page 142

    (see “Choose the right printer driver for your needs” on page 37). • The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file.

  • Page 143

    The print job is not formatted correctly. • Check that you are using the proper printer driver (see “Choose the right printer driver for your needs” on page 37). • Check the software settings. (See the software help.) • Try a different font.

  • Page 144

    Does the printer select the proper trays, output locations, and paper handling accessories? The printer pulls paper from the wrong tray. • See “Customizing what tray is used for printing” on page 68. • Make sure paper trays are correctly configured for paper size and type (see “Loading...

  • Page 145: Troubleshooting Flowchart For Macintosh Users

    PPD. • If the printer resides on a network with multiple zones, make sure the correct zone is selected in the AppleTalk Zones box in the Chooser.

  • Page 146

    • If you are printing an .eps file, try downloading the fonts contained in the .eps file to the printer before printing. Use the HP LaserJet Utility (see “HP LaserJet Utility” on page 40). • If the document is not printing...

  • Page 147: Selecting An Alternate Ppd, Renaming The Printer

    Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. Determining printer problems 145...

  • Page 148: Troubleshooting The Optional Printer Hard Disk Accessory

    If the font is not on the disk, different font. use the HP Resource Manager or the Macintosh-based HP LaserJet Utility to download the font. (See “PCL or PS font list” on page 156). 146 Chapter 4 - Problem solving...

  • Page 149: Troubleshooting Ps

    219). If it is set to return the setting to The job prints in Courier The requested typeface is not available in the printer or is not (the printer’s default present on the disk. Use a font download utility to download the font) instead of the font desired font.

  • Page 150: Troubleshooting Optional Hp Fast Infrared Receiver Problems

    Note that complex pages take longer to print. Position the HP Fast InfraRed Receiver within the range of operation described in the user guide for the HP Fast InfraRed Receiver. Make sure that no object is blocking the connection. (This object could be a hand, paper, books, or even bright light.)

  • Page 151

    Then, reposition the portable device within during transmission. the range of operation described in the user guide for the HP Fast InfraRed Receiver, and print the job again. Troubleshooting optional HP Fast InfraRed Receiver problems 149 to clear the printer’s...

  • Page 152: Communicating With An Optional Hp Jetdirect Print Server

    Communicating with an optional HP JetDirect print server If the printer contains an optional HP JetDirect print server, and you cannot communicate with the printer over the network, verify the operation of the print server. Check the HP JetDirect configuration page (to print, see “Configuration page”...

  • Page 153: Checking The Printer Configuration, Menu Map

    Press Press You might want to store the menu map near the printer for reference. The content of the menu map varies, depending on the options currently installed in the printer. (Many of these values can be overridden from the printer driver or software application.) For a complete list of control panel items and possible values, see Appendix B.

  • Page 154: Configuration

    (DIMMs), paper trays, and printer languages. Note If an HP JetDirect print server card is installed (HP LaserJet 4100N, 4100TN, and 4100DTN printers), an HP JetDirect configuration page will print out as well. To print a configuration page at the control panel:...

  • Page 155

    1 Printer Information Lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. 2 Event Log Lists the number of entries in the event log, the maximum number of entries viewable, and the last three entries.

  • Page 156: Supplies Status

    Supplies status page Use the supplies status page to obtain information about the toner cartridge installed in the printer, the amount of toner left in the toner cartridge, and the number of pages and jobs that have been processed. The page also lets you know when you should schedule the next preventative maintenance (see “Performing preventative...

  • Page 157

    4 Manufacture Toner cartridge manufacture date and serial number. information 5 Recycling website Website for information about returning used HP toner cartridges. 6 Maintenance kit A gauge to let you know what percentage of the maintenance kit has been used.

  • Page 158: Pcl Or Ps Font List

    For step-by-step instructions on using printer commands to select a font with DOS applications, see “Selecting PCL 5e fonts” on page 238. Font # is the number used to select fonts from the printer control panel (not the software application). Do not confuse the font # with the font ID, described below.

  • Page 159: Hp Customer Care Service And Support, Online Services

    For 24-hour access to information, we suggest the services listed in this section. World Wide Web Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. Printer drivers may be obtained from the following websites:...

  • Page 160

    Countries/regions U.S. Monday - Friday: 6:00 am - 10:00 pm MST Saturday: 9:00 am - 4:00 pm MST Phone: (661) 257-5565 Fax: (661) 257-6995 HP website: Mail: Hewlett-Packard Co. P .O. Box 907 Santa Clarita, CA 91380-9007 Canada Phone: (905) 206-4663...

  • Page 161

    Mexico “HP Contigo” 8:00 to18:00 hrs. Mexico: Venezuela 8:00 to18:00 hrs. Caracas: Technical Assistance for other Latin American countries is provided by local dealers. -8080 011-829-6612 800-360999 01-800-4726684 and 01 800-4720684 800-47-888 207-8488 HP Customer Care Service and Support 159...

  • Page 162

    To order accessories or supplies: call (800) 752-0900 (U.S.) or (800) 387-3154 (Canada) visit the HP LaserJet supplies website that is local to your area (print a copy of the supplies status page to learn the URL, as described in “Supplies status page” on page 154) HP direct ordering for genuine HP parts In the U.S., call (800) 227-8164.

  • Page 163: Hp Fraud Hotline

    HP SupportPacks are sold by HP resellers and are available in either a shrink-wrap version for a 3-year service package only (you must register with HP to activate service) or an electronic version for a 1-, 2-, 3-, 4-, or 5-year service package (you can register by fax or on the World Wide Web).

  • Page 164: Customer Support Options Worldwide, U.s. And Canada

    “Worldwide country/region sales and service offices” on page 172 contains addresses and phone numbers for countries/regions not listed here. HP Customer Care Center and product repair assistance for the U.S. and Canada For technical support and help in identifying whether a product needs repair, call (208) 323-2551 (U.S.) or (905) 206-4663 (Canada)

  • Page 165: Options Available

    Open Monday through Friday 8:30 - 18:00 Central European Time (CET) HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number.

  • Page 166: In-country/region Support Numbers

    In-country/region support numbers HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number.

  • Page 167: Warranty Information, Guidelines For Repacking The Printer

    HP Maintenance Agreement or HP Support Pack, request service as specified in the agreement. If you do not have an HP Maintenance Agreement or HP Support Pack, contact an HP-authorized service or support provider (see “HP authorized resellers and support” on page 160).

  • Page 168: Service Information Form

    Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices may be obtained by contacting an HP-authorized Repair Center. Authorized signature: ______________________________ Billing address:...

  • Page 169: Hewlett-packard Limited Warranty Statement

    HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 170

    TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 171: Limited Warranty For Toner Cartridge Life

    The warranty below applies to the toner cartridge that came with this printer. This warranty supersedes all previous warranties (7/19/96). The HP toner cartridge is warranted to be free from defects in materials and workmanship for the life of the cartridge until the HP toner is depleted.

  • Page 172: Hp Software License Terms

    HP . License Grant HP grants you a license to Use one copy of the Software. “Use” means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for “concurrent use,”...

  • Page 173

    Terms as a condition to the transfer. Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.

  • Page 174: Worldwide Country/region Sales And Service Offices

    Worldwide country/region sales and service offices Note Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Care Center number listed in the “HP Customer Care Service and Support” section. Products should not be returned to these offices.

  • Page 175

    02200 ESPOO Finland P .O.Box Address: P .O. Box 68 02201 ESPOO Phone Number: 358-9-8872 2100 Fax: 358-9-8872 2923 E-Mail Address: tmodirect@finland.hp.com France Hewlett-Packard France Test et Mesure Z.A. de Courtaboeuf 1 Avenue du Canada 91947 Les Ulis Phone Number: 01 69 29 41 14...

  • Page 176

    Drammensveien 169 Postboks 60 Skøyen N-0212 OSLO Phone Number: +47 22 73 57 59 Fax: +47 22 73 56 19 E-Mail Address: test_measurement@norway.hp.com Poland Hewlett-Packard Polska Ochota Park Office Aleje Jerozolimskie 181 02-222 Warszawa Phone Number: +48 (22) 6087700 Fax: +48 (022) 6087600...

  • Page 177

    Phone Number: 34-94-481 80 00 Fax: 34-94-481 80 40 Sweden Kista Hewlett-Packard Sverige AB Skalholtsgatan 9 164 97 Kista Phone Number: (46/8) 444 22 77 Fax: (46/8) 444 25 25 E-Mail Address: test- measurement@sweden.hp.com Worldwide country/region sales and service offices 175...

  • Page 178

    United Kingdom Hewlett-Packard Limited (T4) Cain Road Bracknell Berkshire RG12 1HN Phone Number: 01344 366666 Fax: 01344 362852 Contact HP E-Mail Address: uktmo_sales@hp.com Uzbekistan ABM Worldwide Technologies 15, Movaraunnakhr Street Tashkent 700060 Phone Number: 7-3712-1333689 Fax: 7-3712-406485 Yugoslavia IBIS Instruments Pariske Komune 22 11070 N.

  • Page 179

    Latin America and South America Argentina Hewlett-Packard Argentina Montañeses 2140 1428 Buenos Aires Phone Number: (54 1) 787-7115 Fax: (54 1) 787-7287 Belize Atendido por El Salvador Bolivia Atendido por Uruguay Brazil São Paulo Hewlett-Packard Brasil SA R. Aruna 125 Tambore - Barueri - SP 06460-101 Phone Number: (011) 829-6612...

  • Page 180: United States

    Hewlett-Packard de México, S.A. de C.V. Prolongación Reforma 700 Col. Lomas de Santa Fé 01210 Mexico, D.F. Phone Number: (52-5) 258-4389/258-4392 Fax: (52-5)258-4301 HP DIRECT: 01-800-506-4800 Hewlett-Packard de Mexico S.A. de C.V. Rio Nilo 4049-12 Cd. Juarez, Chih. 32310 Mexico Phone Number: (52-16) 11-0777...

  • Page 181

    Phone Number: 673-2-423918/425603 Fax: 673-2-441492 Telex: 0809-2447 China Beijing China Hewlett-Packard Co. Ltd. 10/F, HP Building No. 2 Dong San Huan Nan Lu Chao Yang District Beijing 100022, P . R. China Phone Numbers: 86-6564 3888 Chengdu China Hewlett-Packard Co. Ltd.

  • Page 182

    Hewlett-Packard Taiwan Ltd. Hewlett-Packard Building 8/F No. 337, Fu-Hsing North Road Taipei 10483 Taiwan Phone Number: (886-2) 712-0404 Fax: (886-2) 718-2928 HP DIRECT Basic Tools free tel: 080-212-535 180 Chapter 5 - Service and support India Bangalore Hewlett-Packard India Pvt. Ltd.

  • Page 183: New Zealand

    Jalan Abdul Muis No. 62 Jakarta 10160-Indonesia Phone Number: (62/21) 380 0902 Fax: (62/21) 381 2044 Korea, Republic of Seoul Hewlett-Packard Korea Ltd. HP Korea House 25-12 Yoido-dong Youngdeung po-ku Seoul 150-010 Phone Number: (82/2)-769-0114 Fax: (82/2) 784-7084 Taegu Hewlett-Packard Korea Ltd.

  • Page 184

    Hewlett-Packard Singapore (Sales) Pte Ltd 450 Alexandra Road Singapore 119960 Phone Number: 65 275 3888 Additional phone number(s): HP Direct: 1 800 292-8100 Application Support: 65-374-4242 Hardware Service Hotline: 65-375-8350 Fax: 65 274 7887 Sri Lanka Precision Technical Services (PVT) Ltd.

  • Page 185

    Ibaraki Hewlett-Packard Japan Ltd. Mito Yomiuri-Kaikan Bldg. 2-4-2 Minami-machi, Mito-shi Ibaraki 310 Hewlett-Packard Japan Ltd. Tsukuba-Mitsui Bldg. 1-6-1 Takezono, Tsukuba-shi Ibaraki 305 Ishikawa Hewlett-Packard Japan Ltd. Kanazawa MK Bldg. 98-8 Sainen-machi, Kanazawa-shi Ishikawa 920 Kanagawa Hewlett-Packard Japan Ltd. 3-2-2 Sakado Takatsu-ku, Kawasaki-shi Kanagawa 213 Hewlett-Packard Japan Ltd.

  • Page 186

    RTI Algeria 26, Bis rue Mohammed Hadj-Ahmed (ex. Rue Jean Pierre Dinet) 16035 Hydra Alger Algerie Phone Number: 213-2-606450 Angola Handled by HP South Africa Bahrain BAMTEC P .O. Box 10373 Capital centre Shop 116 Road 1405 Area 314 Manama...

  • Page 187: South Africa

    Tour C, avenue des Far Casablanca 01 Phone Number: +212 (02) 31-22-70 Fax: +212 (02) 31-65-45 Telex: 27604 Mozambique Handled by HP South Africa Namibia Handled by HP South Africa Nigeria Management Information Systems Co. Ltd. 3 Gerrard Road P .O. Box 53386...

  • Page 188

    Phone Number: (971/4) 37-75-91 Fax: (971/4) 37-08-99 Emitac Ltd. P .O. Box 2711 Abu Dhabi Phone Number: (971/2) 77-04-19 Fax: (971/2) 72-30-58 Zambia Handled by HP South Africa Zimbabwe Handled by HP South Africa 186 Chapter 5 - Service and support...

  • Page 189

    Specifications Overview This appendix includes: paper specifications printer specifications product compatibility matrix Overview 187...

  • Page 190: Paper Specifications

    Note For best results, use only high quality media, such as HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

  • Page 191: Supported Sizes And Weights Of Paper

    See “Supported sizes and weights of paper - duplex printing accessory (duplexer)” on page 191 for two-sided printing. b. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. To print custom-size paper, see “Printing cards, custom- size, and heavy paper”...

  • Page 192

    Custom (5.8 by 8.2 in to 8.5 by 14 in) a. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. b. Capacity may vary depending on paper weight and thickness and environmental conditions.

  • Page 193

    Supported sizes and weights of paper - optional envelope feeder Size Dimensions Monarch 98.4 by 190.5 mm (#7-3/4) (3.88 by 7.50 in) Commercial 10 104.9 by 241.3 mm (#10) (4.13 by 9.5 in) 110 by 220 mm DL ISO (4.33 by 8.66 in) 162 by 229 mm C5 ISO (6.38 by 9.02 in)

  • Page 194: Supported Types Of Paper, Guidelines For Using Paper

    Supported types of paper The printer supports the following types of paper: plain letterhead prepunched bond color rough Guidelines for using paper For best results, use conventional 75 to 90 g/m Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

  • Page 195

    230° C (446° F) for 0.05 second. Avoid using paper that has been damaged due to having already been used in a printer or copier. (Do not print on both sides of envelopes, transparencies, or labels.) Paper specifications 193...

  • Page 196

    Paper weight equivalence table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column).

  • Page 197

    U.S. U.S. U.S. text/ postcard bond book thickness weight weight (mm) (lb) (lb) a. U.S. postcard measurements are approximate. Use for reference only. b. Text and book grades actually calculate out to 51, 61, 71, and 81, but are standardized to book/text weights of 50, 60, 70, and 80. U.S.

  • Page 198: Labels, Transparencies

    To print sheets of labels, see “Printing labels” on page 61. Transparencies Transparencies used in the printer must be able to withstand 230° C (446° F), the printer’s maximum temperature. Close the rear output bin to print transparencies to the top output bin.

  • Page 199: Envelopes

    Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams.

  • Page 200: Card Stock And Heavy Paper

    Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 199 g/m (53 lb) in tray 1 or 105 g/m is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

  • Page 201

    Construction: Card stock should lie flat with less than 5 mm (0.2 in) of curl. It should be short grain paper to improve feeding and reduce wear on the printer. Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged.

  • Page 202: Printer Specifications, Physical Dimensions

    Printer specifications Physical dimensions full length (trays and rear output bin open) HP LaserJet 4100TN trays and rear output bin closed HP LaserJet 4100DTN trays and rear output bin closed 200 Appendix A - Specifications 1043 mm (41.1 in) 506 mm (19.9 in) trays and rear output bin closed 506 mm (19.9 in)

  • Page 203: Environmental Specifications

    Printer weight (without toner cartridge) HP LaserJet 4100/4100N printers HP LaserJet 4100TN printer HP LaserJet 4100DTN printer Environmental specifications Electrical specifications Printer model HP LaserJet 4100 HP LaserJet 4100N HP LaserJet 4100TN HP LaserJet 4100DTN Values are subject to change. See for current information.

  • Page 204: General Specifications

    Acoustic emissions (per ISO 9296) Printer state Printing, 25 pages per minute (ppm) PowerSave a. You might want to install printers with sound power L bels (A) or more in a separate room or cubicle. General specifications Operating temperature Relative humidity...

  • Page 205: Product Compatibility Matrix

    500-sheet paper feeder and tray 500-sheet paper feeder and tray 500-sheet universal replacement tray 500-sheet universal replacement tray 500-sheet standard replacement tray 250-sheet standard replacement tray HP LaserJet printer Product number 4000 series 4050 series C4122A C8053A C4123A C8054A C4127A C4127X C8061A...

  • Page 206

    Fast Infrared Receiver (FIR) EIO hard disk Preventative maintenance kits, user installable (consumable) 110V kit 220V kit 110V kit 220V kit 204 Appendix A - Specifications HP LaserJet printer Product number 4000 series 4050 series C4135A C4136A C4137A C4140A C4141A...

  • Page 207: Control Panel Menu Map, Overview

    “Access the Windows printer driver” on page 36. You can also control the printer by changing settings in the printer’s control panel. Use the control panel to access printer features not supported by the printer driver or software application.

  • Page 208: Quick Copy Jobs Menu

    Quick Copy Jobs Menu This menu provides a list of the quick copy jobs stored on the printer’s hard disk accessory. The user can print or delete these jobs from the control panel. See “Job retention features” on page 72 for more information about using this menu.

  • Page 209: Private/stored Jobs Menu

    Private/Stored Jobs Menu This menu provides a list of the stored jobs on the printer’s hard disk accessory. The user can print or delete these jobs from the control panel. See “Printing a private job” on page 76 and “Storing a print job”...

  • Page 210: Information Menu

    PRINT The configuration page shows the printer’s current configuration. If CONFIGURATION an HP JetDirect print server card is installed (HP LaserJet 4100N/ 4100TN/4100DTN printers), a JetDirect configuration page will print out as well. For more information, see “Configuration page” on page 152.

  • Page 211

    Information Menu (continued) Item Explanation PRINT The supplies status page shows toner cartridge information, SUPPLIES STATUS statistics on the total number of pages and jobs processed, toner cartridge manufacture date, serial number, page counts, and maintenance information. PRINT The paper path test can be used to verify that the paper path is PAPER PATH TEST working properly, or to troubleshoot problems with a type of paper.

  • Page 212: Paper Handling Menu

    “Printing by type and size of paper (locking trays)” on page 70. Some items in this menu (such as duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings.

  • Page 213

    Feed the paper manually from tray 1, rather than automatically from a tray. When MANUAL FEED=ON and tray 1 is empty, the printer goes offline when it receives a print job MANUALLY FEED [PAPER SIZE] and displays For more information, see “Manually feeding paper from tray 1”...

  • Page 214

    (or small paper) and standard paper sizes and print problems appear. Be sure to return the speed to finished. When slow is selected, the printer briefly pauses between pages to reduce a repeating image defect (see “Repeating image” on page 134).

  • Page 215: Printing Menu

    Printing Menu Some items in this menu can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see “Using features in the printer driver”...

  • Page 216

    This item appears only when CUSTOM PAPER=YES to select the dimension to be fed ELECT into the printer (short edge) for custom paper size. This item appears only when CUSTOM PAPER=YES to select the other dimension (long ELECT edge) for custom paper size.

  • Page 217

    Press change setting by increments of 0.01 for pitch, or hold down increments of 1. Note It is best to set the font pitch from the printer driver or software application. (Driver and software settings override control panel settings.) 999.75 This item might not appear, depending on the font selected.

  • Page 218

    216 Appendix B - Control panel menus Explanation Select the version of Courier font to use: REGULAR : The internal Courier font available on the HP LaserJet 4 series printers. DARK : The internal Courier font available on the HP LaserJet III series printers.

  • Page 219: Print Quality Menu

    All values print at the printer’s full speed (24 ppm). : Produces draft print quality and can be used for compatibility with the HP LaserJet III family of printers. : Produces high print quality for text and can be used for compatibility with the HP LaserJet 4 family of printers.

  • Page 220

    EconoMode creates draft-quality printing by reducing the amount of toner on the printed page. Caution HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.)

  • Page 221: Configuration Menu

    Configuration Menu Items in this menu affect the printer’s behavior. Configure the printer according to your printing needs. Configuration Menu Item Values POWERSAVE TIME= 1 MINUTE 30 MINUTES 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 4 HOURS TONER LOW=...

  • Page 222

    : If an error occurs that prevents printing, the message will remain on the display and the printer will remain offline until If the printer is on a network, you will probably AUTO CONTINUE want to turn Determine how the printer behaves when a paper jam occurs.

  • Page 223

    , the printer will automatically reinitialize when it becomes idle. Specifies the number of quick copy jobs that can be stored on the printer’s hard disk accessory. Sets the amount of time that held jobs are kept before being automatically deleted from the queue.

  • Page 224: I/o Menu

    Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284). This setting allows the printer to send status readback messages to the computer. (Turning the parallel advanced functions on might slow language switching.) Select the speed at which data is transmitted to the printer.

  • Page 225: Resets Menu

    ANCEL Explanation Change the value to a non-HP toner cartridge. know that a new non-HP toner cartridge has been installed and resets the toner gauge to full. This item clears the printer buffer and the active I/O input buffer, and resets the control panel to the current settings.

  • Page 226

    PowerSave mode. You can set how long the printer remains idle before it enters PowerSave mode (see the POWERSAVE TIME in the “Configuration Menu”...

  • Page 227: Eio Menu

    EIO Menu The EIO (enhanced input/output) Menu appears only when an EIO device is installed in an EIO slot on the printer (such as an HP JetDirect print server). The items in the menu depend on the particular accessory product installed. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu.

  • Page 228

    Syslog Server (LG), and Default Gateway (GW). You can also manually set the Idle Timeout time period. Print an HP JetDirect configuration page to verify your settings. However, note that the print server might overwrite selected parameters with values that ensure proper operation.

  • Page 229

    Explanation Select whether you want to manually configure the HP JetDirect 10/100Base-TX print server’s network link speed and communication mode. The HP JetDirect settings must match the network. Bypass the link configuration menu items. YES: Access the link configuration menu items.

  • Page 230

    228 Appendix B - Control panel menus...

  • Page 231

    DIMM-based accessory fonts, macros, and patterns other DIMM-based printer languages and printer options Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with the printer. You might want to add more memory to the printer if you often print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, or print at ProRes 1200.

  • Page 232: Installing Memory

    Installing memory 230 Appendix C - Printer memory and expansion CAUTION Static electricity can damage dual in- line memory modules (DIMMs). When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM’s antistatic package, then touch bare metal on the printer.

  • Page 233

    Rotate the cover up towards the printer. 10 Slide the cover toward the front of the printer until it clicks into place. Reattach any cables and the power cord, then turn the printer on and test the DIMM (see “Checking memory installation”...

  • Page 234: Checking Memory Installation, Saving Resources (permanent Resources)

    Follow this procedure to verify that DIMMs are installed correctly: Check that the printer control panel displays printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (see “Understanding printer messages” on page 111).

  • Page 235: Installing Eio Cards/mass Storage

    “Printer software” on page 33 and also the getting started guide that came with the printer. Use HP Resource Manager to manage fonts on a mass storage device (see “HP Resource Manager” on page 37). For more information, see the printer driver online help.

  • Page 236

    234 Appendix C - Printer memory and expansion...

  • Page 237

    PCL 5e command structure. HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language. Printing in the HP-GL/2 language requires that the printer leave PCL 5e language and enter HP-GL/2 mode, which can be done by sending the printer PCL 5e code.

  • Page 238: Understanding Pcl 5e Printer Command Syntax

    (0) . These characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL 5e printer commands. The figure below displays the elements of a typical printer command (in this instance, a command for page orientation). Escape character...

  • Page 239: Combining Escape Sequences, Entering Escape Characters

    The final character of the combined escape sequence must be uppercase. The following is an example of an escape sequence string that would be sent to the printer to select legal paper, landscape orientation, and 8 lines per inch: ?&l3A?&l1O?&l8D...

  • Page 240: Selecting Pcl 5e Fonts

    A sample section is shown below. There is one variable box for entering symbol sets and one for entering point size. These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line- draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set.

  • Page 241: Common Pcl 5e Printer Commands

    11WdLetterhead = Letterhead 10WdCardstock = Cardstock 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdTransparency = Transparency #WdCustompapertype = Custom ?&l#O 0 = Portrait 1 = Landscape 2 = Reverse Portrait 3 = Reverse Landscape Understanding PCL 5e printer command syntax 239...

  • Page 242

    # = decipoint number (720 decipoints = 1 inch) ?&s#C 0 = Enable 1 = Disable ?%#A 0 = Use previous PCL 5e cursor position 1 = Use current HP-GL/2 pen position ?%#B 0 = Use previous HP-GL/2 pen position 1 = Use current PCL 5e cursor position...

  • Page 243

    The preferred method is to use the primary pitch command. Command Options (#) 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1...

  • Page 244

    242 Appendix D - Printer commands...

  • Page 245: Fcc Regulations

    Consult your dealer or an experienced radio/TV technician. Note Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 246: Environmental Product Stewardship Program, Protecting The Environment

    Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The HP LaserJet printer has been designed with several attributes to minimize impacts on the environment. This HP LaserJet printer eliminates:...

  • Page 247

    U.S. recycling returns For U.S. returns, HP Planet partners is an easy-to-use, free-of- charge way to recycle HP LaserJet toner cartridges. If you use only a few cartridges per year, all you have to do is use the pre- paid delivery label and instructions you will find in every HP LaserJet toner cartridge box.

  • Page 248: Material Safety Data Sheets

    The Toner Cartridge/Drum material safety data sheet (MSDS) can be obtained by accessing HP LaserJet icon. If you do not have access to the Internet, call U.S. HP FIRST (fax-on- demand service) for material safety data sheets: within the U.S. and Canada, call (800) 231-9300 outside the U.S.

  • Page 249: Declaration Of Conformity

    USA Contact: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA HP LaserJet 4100 / 4100N / 4100TN / 4100DTN / 4100SE C8049A / C8050A / C8051A / C8052A / C8048A / ICES-002, Issue 2 Boise, Idaho, USA February 2001 Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41...

  • Page 250: Safety Statements, Laser Safety Statement, Canadian Doc Regulations, Emi Statement (korea), Vcci Statement (japan)

    Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of...

  • Page 251: Laser Statement For Finland

    överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 4100, 4100N, 4100TN, 4100DTN -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja,...

  • Page 252

    Varning! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 mW Luokan 3B laser 250 Appendix E - Regulatory information...

  • Page 253

    Embedded web server Overview This printer comes equipped with an embedded web server. Accessing the embedded web server from your PC’s standard web browser lets you obtain information about the printer, including: control panel messages consumable levels tray configuration printer control panel menu configuration...

  • Page 254: Accessing The Embedded Web Server, Embedded Web Server

    123.456.789.123, you would enter http://123.456.789.123 into your web browser. If you do not know the IP address for the printer, it is listed on the printer configuration page. For more information about printing a configuration page, see “Configuration page” on page 152.

  • Page 255: Home, Device

    These include: Printer status page This page shows the printer control panel and the message that is currently displayed. The different control panel status lights and buttons are also displayed, so you can change the printer control panel menu settings from this page.

  • Page 256: Network

    Order supplies page The remaining life of the different consumables is shown on this page, and the links to the HP website for ordering supplies is also displayed. Contact information page The name and e-mail address of the primary point of contact for information about the printer is entered into this page.

  • Page 257

    33 additional drivers, obtaining 33 adhesive on envelopes 197 on labels 196 adjusting trays 2, 3, 4 47 administrator software on printer CD 33 Adobe Acrobat Reader 10 using documents 9 website 12 agreements for service 160 alerts page (embedded web server) 253...

  • Page 258

    216 cartridges. See toner cartridges cassette mode description 69 setting for tray 1 210 for HP Support Assistant 160 for service parts information 160 CD for software and documentation ordering 22 software included 33 CFC usage 244...

  • Page 259

    94 control panel messages 40 custom paper 213 embedded web server language 254 fuser mode 212 HP JetDirect card with embedded web server 254 network parameters 225 Novell NetWare parameters 41 number of quick copy jobs 221 printer 13...

  • Page 260

    Canadian 248 U.S. 247 documentation accessory guides 14 additional information 13 Getting Started Guide 13 HP Fast Infrared Receiver User Guide 14 HP JetDirect Print Server Administrator’s Guide 13 online help 14 ordering 22 using online user guide 9 DOS Edit, entering escape characters in...

  • Page 261

    ordering 22 paper orientation 51 supported paper sizes 49 supported paper sizes and weights 191 troubleshooting 110 using with rear output bin 50 duplexer. See duplex printing accessory duplexing binding options 52 booklets 66 description 49 guidelines 50 location of option in control panel menus dust cover location 20 tray 2 and duplexer 49...

  • Page 262

    107 replacing 93 setting for rough and heavy paper 212 setting for transparencies 212 speed 16 genuine HP toner cartridges 84 Getting Started Guide 13 glossy paper, ordering 22 Go key 30 go to pages in online user guide 11...

  • Page 263

    74 home pages (embedded web server) 253 host systems 41 HP authorized resellers 160 HP Fast Infrared Receiver User Guide 14 HP fraud hotline 161 HP JetAdmin software using to set type and size settings 71 HP JetDirect print server...

  • Page 264

    HP Resource Manager 37 HP Web JetAdmin 41 infrared software 80 mass storage devices 233 memory (DIMMs) 230 printer drivers 35 printers connected to network with HP JetDirect print server 41 software 33 UNIX printer software 41 interface ports 20 internal fonts 156...

  • Page 265

    LaserJet paper. See HP LaserJet paper LaserJet Utility. See HP LaserJet Utility LaserWriter printer driver 40 latest printer drivers 33 layout options duplexing 52 printing multiple pages on one sheet 67 LEDs on control panel 29 length of printing on page 214...

  • Page 266

    9 NetWare configuring parameters 41 networks 36 setting 225 network assigning zone 40 HP Web JetAdmin software for 41 network administrator software on printer CD 33 network pages (embedded web server) networks 264 Index configuring parameters 225...

  • Page 267

    A4 with letter setting 216 overriding printer settings 36 ozone production 244 packing equipment 165 Page 134 page control commands 239 page count for printer 153 paging through online user guide 9, 11 paper card stock 198 custom-size 45 guidelines for using 192...

  • Page 268

    206 specifying private 76 stop in the middle of printing 140 will not print 139 Print Quality Menu 217 print quality problems correcting 128 symptoms, causes, and solutions 192 print resolution 217 print servers, communicating with HP JetDirect 150...

  • Page 269

    35 operating temperature 202 ordering supplies 22 overriding control panel settings 36 parts and locations 19 password 40 placing printer online or offline 30 pulling from wrong tray 142 relative 202 renaming for Macintosh 145 resetting 223 saving settings 66...

  • Page 270

    75 private jobs 77 private/stored jobs 207 quick copy 73 quick copy jobs 206 stored print jobs 79 renaming the printer for Macintosh 145 repacking equipment 165 repairs 162 repeated paper jams, solving 110 repeating defects problem 133...

  • Page 271

    FastRes 16 levels of gray 16 ProRes 16 Resolution Enhancement technology (REt) setting 217 resolution setting 217 Resource Manager. See HP Resource Manager resource saving 232 Restore Factory Settings 223 restoring default settings 223 resuming printing 30 REt setting 217...

  • Page 272

    158 software CD for printer 33 ordering 22 270 Index Solaris installing printer software 41 used with HP Web JetAdmin 41 space requirements 200 spare parts after production has stopped special paper manually feeding 71 ordering 21 specifications acoustic emissions 202...

  • Page 273

    84 checking toner level 85 clearing paper jams 98 configuring toner low and toner out settings 219 disadvantages of non-HP 84 features 16 hotline to report fraud 161 installing 14 life expectancy 85 location 20 material safety data sheet (MSDS) 246...

  • Page 274

    251 ordering 22 troubleshooting control panel messages 111 flowchart 137 HP Fast Infrared Receiver 148 HP JetDirect print server communication output quality problems 128 paper jams 96 print quality problems 192 repeated paper jams 110...

  • Page 275

    135 Web JetAdmin. See HP Web JetAdmin web server. See embedded web server websites Adobe Acrobat Reader 12 HP JetSend 38 HP Planet Partners program 245 HP Support Packs 161 HP Web JetAdmin 41 linking with embedded web server 254...

  • Page 276

    274 Index...

  • Page 278

    © 2002 Hewlett-Packard Company http://www.hp.com/support/lj4100...

This manual also for:

Laserjet 4100n, Laserjet 4100tn, , Laserjet 4100dtn

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