Troubleshooting - Canon Pixma iP90 User Manual

Troubleshooting

Cannot Install Printer Driver
Ensure the installation procedure
Close any other applications, including anti-virus software, before installation
If the Installer for the printer driver does not start up automatically when you insert the Setup
Software & User's Guide CD-ROM, click Start, select My Computer and then double-click the CD-ROM
icon
Ensure that there are no problems with the Setup Software & User's Guide CD-ROM
Ensure the installation procedure
Install the printer driver following the procedures described in your setup guide.
If the printer driver was not installed correctly, delete the printer driver and restart your computer. Try to
reinstall the printer driver.
See Uninstalling Printer Drivers
Note If the Installer was forcibly terminated due to an error in Windows, Windows may be
unstable and this will prevent the printer driver from being installed.
Close any other applications, including anti-virus software, before
installation
Sometimes the printer driver cannot be installed because another application is running.
If the Installer for the printer driver does not start up automatically
when you insert the Setup Software & User's Guide CD-ROM, click Start,
select My Computer and then double-click the CD-ROM icon
For non-Windows XP users, open the My Computer window and then double-click the CD-ROM icon.
Note If you are typing in the file name, you must specify the CD-ROM drive letter and the
installation program ("Msetup4.exe"). The CD-ROM drive letter is computer dependent.
Ensure that there are no problems with the Setup Software & User's
Guide CD-ROM
In Windows, use Explorer to ensure that the CD-ROM can be read. In Macintosh, check that the CD-ROM
icon is visible. If there is a problem with the CD-ROM, contact a Canon service representative.