Cisco BWX360 WiMAX User Manual page 42

Troubleshooting
Symptom
The Cisco BWX360 WiMAX
Outdoor Modem can not be
reached via LAN (Ethernet).
You forgot the system pass-
word.
No connection to the config-
uration environment is pos-
sible.
42
Possible cause and solutions
If you operate the Cisco BWX360 WiMAX Outdoor
Modem in bridge mode, first check the following:
1. In bridge mode the PC must be connected directly
to the Cisco BWX360 WiMAX Outdoor Modem in-
door unit LAN port.
2. To configure the Cisco BWX360 WiMAX Outdoor
Modem the PC must have a static IP address as-
signed.
If you operate the Cisco BWX360 WiMAX Outdoor
Modem in router mode, precede as follows:
1. Check all cable connections.
2. Enter a ping command to your own computer us-
ing ping 127.0.0.1, see "Checking the connec-
tion to the Cisco BWX360 WiMAX Outdoor
Modem" on page 43. If an error is reported, rein-
stall the TCP/IP network protocol.
3. Enter a ping command to the Cisco BWX360
WiMAX Outdoor Modem using ping
192.168.2.1 (if you did not change the IP ad-
dress). If errors are reported, ensure that the digits
in the first three address parts of the PCs IP ad-
dress are the same as in the IP address of the
Cisco BWX360 WiMAX Outdoor Modem. If not all
test packets sent will be reported as faulty, change
the Ethernet cables. They may be faulty.
4. Read the document "Configuring the local area
network" on product CD.
Reset the Cisco BWX360 WiMAX Outdoor Modem
to the factory settings.
Check the connection to your Cisco BWX360
WiMAX Outdoor Modem, see page 43.