HP 1100A User Manual

Hewlett-packard printer user guide.
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    User Guide...

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    HP LaserJet 1100A Printer•Copier•Scanner User Guide _________________...

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    © Copyright Hewlett- Packard Company 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4218-90962 Second Edition: January, 2002 Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A. Warranty The information contained in this...

  • Page 5: Table Of Contents

    Create professional documents ......2 Printer components ........3 Printer control panel .

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    3 Printing media Printing transparencies ....... . .30 Printing envelopes........31 Printing labels .

  • Page 7: Table Of Contents

    7 Managing the toner cartridge HP toner cartridges ........62 HP policy on non-HP toner cartridges.

  • Page 8: Table Of Contents

    HP FIRST ........124...

  • Page 9: Table Of Contents

    Appendix C Paper specifications Printer paper specifications ......152 Supported paper sizes (printer)......152 Guidelines for using paper .

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    Appendix F Accessories and ordering information Appendix G Scanner resolution and gray scale Overview ......... . .178 Resolution and gray-scale guidelines .

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    Choosing paper and other media Loading paper into the printer Turning the power off Voltage conversions Accessing printer properties (driver) and help Printing a self-test page Note For installation instructions, see the “HP LaserJet Quick Reference Guide” that came with your printer.

  • Page 12: Printer Features And Benefits, Print With Excellent Quality, Save Money, Create Professional Documents

    Printer features and benefits Congratulations on the purchase of your new printer. You can . . . Print with excellent quality Print at 600 dots per inch (dpi) with Resolution Enhancement technology (REt). Save money Use EconoMode to save toner.

  • Page 13: Printer Components

    Printer components 1. Printer control panel 2. Paper supports 3. Paper input tray 4. Single-sheet paper input tray (priority feed) 5. Paper guides 6. Paper-output lever 7. Straight-through output path 8. Printer door 9. Paper output bin 1. Power switch (220-240 volt printers) 2.

  • Page 14: Printer Control Panel

    Printer control panel The printer control panel is comprised of two lights and one lighted button. These lights produce patterns that identify the status of your printer. button and light Go button and light: Press and release to print a self-test page or when in manual-feed mode, or press and hold for 5 seconds to reset the printer.

  • Page 15: Printer Paper Input Trays, Printer Paper Guides

    Printer paper input trays Rear paper input tray The paper input tray located closest to the back of the printer can hold up to 125 sheets of 20 lb. paper or it can hold multiple envelopes. Front (single-sheet) paper input tray The single-sheet paper input tray should be used when feeding single pages or media such as envelopes.

  • Page 16: Printer Paper Output Paths

    Printer paper output paths Paper output bin The paper output bin is located on the front of the printer. Printed paper will be collected here in the correct sequence when the paper- output lever is in the up position. Use the output bin when printing large, collated documents or when copying documents so that the original is separated from the copies.

  • Page 17: Printer Door

    Printer door Open the printer door to access the toner cartridge, clear jams, and clean the printer. The printer door is located on the front of the printer. Open and close the printer door by firmly grasping the top left and right sides of the printer door and pulling it towards you.

  • Page 18: Choosing Paper And Other Media

    Always test a sample of paper before purchasing large quantities. Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Paper Specification Guide (HP part number 5021-8909). See “Printer paper specifications.” Maximum supported paper size: 216 by 356 mm (8.5 by 14 in.) Minimum supported paper size: 76 by 127 mm (3 by 5 in.)

  • Page 19: Loading Paper Into The Printer, Specific Types

    Always remove all paper from the paper input tray and straighten the stack when new paper is added. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams. See the sticker which you placed on the printer while setting up the hardware.

  • Page 20: Turning The Power Off, Voltage Conversions

    Note The HP LaserJet family printers must be serviced by an authorized repair depot or reseller within the country where the printer was originally purchased.

  • Page 21: Accessing Printer Properties (driver) And Help, Printer Properties (driver)

    Printer online help Printer properties (driver) Printer properties control the printer and allow you to change default settings, such as paper size, printing on both sides of the page (manual duplexing), printing multiple pages on a single sheet of paper (N-up printing), resolution, watermarks, and printer memory.

  • Page 22: Printer Online Help

    Access the printer properties help system by opening the printer properties and then clicking on the Help button. Online help The HP LaserJet 1100 online help includes information for all of the printing, copying, and scanning software applications. See “Accessing the online help.”...

  • Page 23: Printing A Self-test

    To print a self-test page, press and release the Go button on the printer control panel while the printer is in the Ready state. If the printer is in PowerSave mode, press and release the Go button once to awaken it, and then press and release the Go button a second time.

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    14 Chapter 1 Getting to know the printer...

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    Getting to know the software Copier/Scanner components Supported paper sizes and types (media) Precautions for copying and scanning Loading Copier/Scanner originals Accessing the online help Note For hardware and software installation instructions, see the “HP LaserJet Quick Reference Guide” that came with your scanner.

  • Page 26: Scanner Features And Benefits, Scan, Copy

    Scanner features and benefits Scan Use HP software to simplify your office tasks: Faxing E-Mailing Editing text (OCR) Storing documents electronically Copy Make Quick Copies when copying your most frequent type of original. Use the Copier Control Panel to customize and make multiple copies.

  • Page 27: Getting To Know The Software

    Getting to know the software Bring the world to your fingertips by using the full-featured software solution included with your HP LaserJet 1100A Printer•Copier•Scanner. LASERJET TOOLBOX - Document Assistant properties - LaserJet Document Desktop - Quick Copy settings - Online help...

  • Page 28: Document Assistant (windows 9x & Nt 4.0)

    Click Programs. Click HP LaserJet 1100. Click Document Assistant. An HP icon will appear in your system tray. Click on the HP icon to display the Document Assistant on your computer screen. Note To close the Document Assistant, right click on the HP icon and click Close Document Assistant.

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    LaserJet Document Desktop (Windows 3.1x, 9x, NT 4.0) The LaserJet Document Desktop is a full-featured desktop application for your scanning and copying capabilities of HP LaserJet 1100. From the HP 1100 Document Desktop, you can perform the following tasks and more:...

  • Page 30: Quick Copy Settings, Copier Control Panel

    Quick Copy settings The Quick Copy feature enables you to make consistent and convenient copies. Your PC does not even have to be turned on. Adjust the settings to reflect the most common type of original that you copy, and you do not have to change them again. For instructions on making Quick Copies and adjusting the default Quick Copy settings, see “Making Quick Copies.”...

  • Page 31: Laserjet Toolbox

    Note The LaserJet Toolbox is not available for Windows 3.1x operating systems. However, many of the features within the LaserJet Toolbox can be accessed through the HP LaserJet 1100 Program Group. Accessing the LaserJet Toolbox (Windows 9x & NT 4.0) You can access the LaserJet Toolbox from the Document Assistant: Click Tools.

  • Page 32: Copier/scanner Components, Scanner Control Panel

    6. Paper output path 7. Scanner attachment lever 8. Scanner door Note To remove the scanner from the printer, see “Removing the scanner.” Scanner control panel Copy: Press the Copy button to perform Quick Copies—your PC does not have to be turned on.

  • Page 33: Scanner Paper Input Tray, Guides, And Output Path, Scanner Door

    Scanner paper input tray, guides, and output path The scanner paper input tray is located on the front, top side of the scanner. The paper guides are located inside the paper input tray and are used to ensure that the paper or media is correctly fed into the scanner and to prevent skewing (crooked image).

  • Page 34: Supported Paper Sizes And Types (media)

    Supported paper sizes and types (media) The Copier/Scanner for the HP LaserJet 1100 can handle a broader range of paper sizes and more types of media than the printer: Maximum: 216 by 762 mm (8.5 by 30 in.) Minimum: 50.8 by 90 mm (2 by 3.5 in.)

  • Page 35: Precautions For Copying And Scanning

    Precautions for copying and scanning You should not put anything in the Copier/Scanner that could get stuck in or damage the feed mechanism. Observe the following precautions to minimize the possibility of jamming or damaging the feed mechanism: Remove self-stick notes. Remove staples and paper clips.

  • Page 36: Loading Copier/scanner Originals

    Loading Copier/Scanner originals Load the original with the narrow side down and the side-to-be- scanned facing toward the front of the scanner. Adjust the paper guides. Press the Scan button on the scanner or press the Copy button for a Quick Copy. Note Always remove all originals from the input tray and straighten the stack when new originals are added.

  • Page 37: Accessing The Online Help

    Accessing the online help To access the HP LaserJet 1100 Online Help, use any of the three methods below: Program Group: • Windows 9x & NT 4.0: Click Start, Programs, HP LaserJet 1100, and then LaserJet 1100 Online Help. • Windows 3.1x: From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click LaserJet 1100 Online Help.

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    28 Chapter 2 Getting to know the Copier/Scanner...

  • Page 39: Printing Media

    Printing media This chapter provides information on the following topics: Printing transparencies Printing envelopes Printing labels Printing letterhead Printing cards...

  • Page 40: Printing Transparencies

    Printing transparencies Only use transparencies recommended for use in laser printers, such as HP transparency film. See “Printer paper specifications.” CAUTION Inspect the transparencies to ensure they are not wrinkled or curled, and that they do not have any torn edges.

  • Page 41: Printing Envelopes

    Printing envelopes CAUTION Only use envelopes recommended for laser printers. See “Printer paper specifications.” Adjust the paper output-lever to the down position. Load with the narrow, stamp-side down and the side-to-be- printed facing toward the front of the printer. Adjust the paper guides to fit the envelope.

  • Page 42: Printing Labels

    Printing labels Only use labels recommended for laser printers, such as HP LaserJet labels. See “Printer paper specifications.” CAUTION Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. Do not feed a sheet of labels through the printer twice.

  • Page 43: Printing Letterhead

    Printing letterhead Load with the top down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the width of the paper. Print. To print a single page cover letter, using letterhead, followed by a...

  • Page 44: Printing Cards

    Printing cards The HP LaserJet 1100 does not support paper smaller than 76 by 127 mm (3 by 5 in.). Verify cards are not stuck together before loading. Adjust the paper output-lever to the down position. Load with the narrow side down and the side-to-be-printed facing toward the front of the printer.

  • Page 45: Printing Tasks

    Printing tasks This chapter provides information on the following topics: Printing with manual feed Printing on both sides of the paper (manual duplexing) Printing watermarks Printing multiple pages on a single sheet of paper (N-up printing) Printing booklets Canceling a print job Changing print quality settings Print using EconoMode (save toner)

  • Page 46: Printing With Manual Feed

    Also, use manual feed to protect your privacy when printing to a network printer. To print using manual feed, you must access the printer properties or printer setup in your software application and select Manual Feed from the Source drop down list.

  • Page 47: Printing On Both Sides Of The Paper (manual Duplexing)

    To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can print using the paper output bin or the straight-through output path. HP recommends using the paper output bin for light-weight paper. Use the straight-through output path for any heavy media or media that tends to curl when printed, such as envelopes and card stock.

  • Page 48: Manual Duplex Using The Paper Output Bin (standard)

    Once reloaded, page one should be oriented upside down and located closest to the back of the printer. (The printed side should be facing toward the back of the printer.) Click OK (on screen), and then wait...

  • Page 49: Manual Duplex (special) Heavy-media, Card Stock

    Once reloaded, page one should be oriented upside down and located closest to the front of the printer. (The printed side should be facing toward the back of the printer.) Click OK (on screen), and then wait for the pages to print.

  • Page 50: Printing Watermarks, Accessing The Watermark Feature

    “draft” or “confidential” printed diagonally across the first page or all pages of a document. Accessing the watermark feature From your software application, access the printer properties. See “Printer properties (driver).” On the Finishing tab, you can specify the type of Watermark you would like to have printed on your document.

  • Page 51: Accessing The Multiple Pages Per Sheet Feature

    9 pages per sheet of paper. Accessing the multiple pages per sheet feature From your software application, access the printer properties. See “Printer properties (driver).” On the Finishing tab and Document Options, you can specify the number of Pages per sheet that you would like to have printed.

  • Page 52: Printing Booklets

    A4 size paper. Load the paper, and then adjust the paper-output lever to the up position. From your software application, access the printer properties. See “Printer properties (driver).” On the Finishing tab click Booklet printing, and then click OK. Print the document.

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    Place the pages from side one back in the paper input tray. The printed text should be oriented sideways and facing toward the back of the printer. Click OK (on screen). The printer will finish printing. Fold and staple the pages. Printing booklets 43...

  • Page 54: Canceling A Print Job

    Windows Control Panel (Windows 3.1x) or through Start, Settings, Printers in Windows 9x & NT 4.0. Double- click on the HP LaserJet 1100 icon to open the window, select your print job, and then press Delete. If the control panel status lights continue to blink after a print job has been canceled, the computer is still sending the job to the printer.

  • Page 55: Changing Print Quality Settings, Print Using Economode (save Toner)

    Print quality settings affect such things as how light or dark the print on the page is and the style in which you would like graphics printed. You can change the settings in printer properties to accommodate the types of jobs you are printing. The possible settings are as follows:...

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    46 Chapter 4 Printing tasks...

  • Page 57: Scanning Tasks

    Scanning tasks This chapter provides information on the following topics: Scanning to fax Scanning to e-mail Editing scanned text (OCR) Storing scanned text or images Acquiring an image Contrast sensitive originals Enhancing the scanned image Adding annotations to scanned images Canceling scan or copy jobs Note Scanning with the correct resolution and gray scale settings for your...

  • Page 58: Scanning To Fax, Using The Fax Feature

    Scanning to fax Scan to fax using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See “LaserJet Toolbox.” Using the Fax feature Load the original with the narrow-side down and the side-to-be- scanned facing toward the front of the scanner.

  • Page 59: Scanning To E-mail, Using The E-mail Feature

    Scanning to e-mail Scan to e-mail using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See “LaserJet Toolbox.” Using the E-Mail feature Load the original with the narrow-side down and the side-to-be- scanned facing toward the front of the scanner.

  • Page 60: Editing Scanned Text (ocr), Using The Ocr Feature

    Editing scanned text (OCR) Use the “Edit” feature to edit text. You can edit faxes, letters, meeting notes, newspaper clippings, and many other documents. When editing scanned text, an Optical Character Recognition (OCR) application will read the text and enable you to import it into a word processing program where you can make your edits.

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    Windows 3.1x After the Scan button is pressed, the LaserJet Document Desktop will launch automatically and the original will scan. Rotate the image, if necessary. Click on the image and drag it to the word processing icon or click File, Send to, and then the name of your word processing application.

  • Page 62: Storing Scanned Text Or Images, Using The Store Feature

    Storing scanned text or images Your HP software enables you to quickly store scanned images in a directory of your choice, saving you time by providing direct access to your file management system. Store scanned images using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox.

  • Page 63: Acquiring An Image, Contrast Sensitive Originals, Accessing The Contrast Feature

    Acquiring an image You can start a scan from the HP LaserJet Document Desktop. You can also acquire an image from any TWAIN-compliant device, such as a TWAIN-compliant digital camera or scanner (other than the Copier/Scanner). The online help provides more information on how to acquire an image.

  • Page 64: Enhancing The Scanned Image, Accessing Image Enhancement Features

    Enhancing the scanned image You can make enhancements to scanned images using the LaserJet Document Desktop: Rotate and flip Straighten Invert Sharpen Clean Convert to gray scale Adjust contrast Crop Note The online help provides instructions on how to use these features. See “Accessing the online help.”...

  • Page 65: Adding Annotations To Scanned Images, Accessing The Annotation Features, Canceling Scan Or Copy Jobs

    Adding annotations to scanned images HP software enables you to modify and create annotations on your scanned images. You can do any of the following to your scanned image: Add text Add sticky notes Highlight text or graphics Rubber stamp the image (for example: “confidential”)

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    56 Chapter 5 Scanning tasks...

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    Copying tasks This chapter provides information on the following topics: Copy overview Making Quick Copies Using the Copier Control Panel Canceling copy jobs...

  • Page 68: Copy Overview, Making Quick Copies

    See “Loading Copier/Scanner originals.” Adjust the paper output lever on the printer to accommodate the copy job. Use the paper output bin (lever up) if you are copying to standard weight media. Use the straight-through output path (lever down) if you are copying heavy media.

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    WIndows 9x & NT 4.0: • Document Assistant: Click Tools, and then Quick Copy Settings. • Program Group: Click Start, Programs, HP LaserJet 1100, and then Quick Copy Settings. Windows 3.1x: From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click Quick Copy Settings.

  • Page 70: Using The Copier Control Panel, Accessing The Copier Control Panel, Canceling Copy Jobs

    Access the Copier Control Panel from the following locations: Windows 9x & NT 4.0 Document Assistant: Click Copy. Program Group: Click Start, Programs, HP LaserJet 1100, and then Copier Control Panel. Windows 3.1x LaserJet Document Desktop: Click Tools, and then Copier Utility.

  • Page 71: Managing The Toner Cartridge

    Managing the toner cartridge This chapter provides information on the following subjects: HP toner cartridges Redistributing toner Changing the toner cartridge...

  • Page 72: Hp Toner Cartridges, Hp Policy On Non-hp Toner Cartridges, Toner Cartridge Storage

    Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new, refilled, or remanufactured. Since they are not HP products, HP cannot influence their design or control their quality. Note Warranty does not apply to defects resulting from software, interfacing, parts, or supplies not supplied by HP .

  • Page 73: Redistributing Toner

    If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion. Open the printer door and remove the toner cartridge from the printer.

  • Page 74: Changing The Toner Cartridge

    If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion. Open the printer door and remove the old toner cartridge.

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    Finding the solution Improving print quality Cleaning the printer Clearing printer paper jams Resetting the printer Note See HP’s Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. See “Online services” for your specific Web address.

  • Page 76: Finding The Solution, Pages Did Not Print, Pages Printed; However

    Finding the solution Use this section to find the solution to common printer problems. For copying or scanning problems, see “Finding the solution” in the scanner troubleshooting chapter. Pages did not print . . . Light patterns: What light pattern is displayed on the printer control panel? See “Printer light patterns.”...

  • Page 77: Printer Light Patterns

    Manual feed The printer is in manual feed mode. Action Pressing the Go button on the printer control panel or printing will awaken the printer from PowerSave mode. Check the power cord if the above actions do not generate a response (and the power switch if your printer is powered with 220-240 volts).

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    Press and release the Go button to print. No action is necessary. However, you can reset the printer if you press and hold the Go button for 5 seconds. Reset the printer. Turn the printer off and then back on. Contact HP Support. See “HP Support.”...

  • Page 79: Error Messages On Screen

    The status software dominates the parallel port on the computer and will not allow the HP LaserJet 1100 to access the port. Try the following: Disable all status windows for other printers.

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    Temp subdirectories. For example, the subdirectory C:\Windows\Temp. Print at 300 dpi rather than 600 dpi. Use an alternate print driver (printer software), such as software for the HP LaserJet III. Note: Using a different driver will remove access to some product features.

  • Page 81: Paper Handling Problems

    The paper input tray may be overfilled. See “Loading paper into the printer.” Verify the paper is not wrinkled, folded, or damaged. Verify the printer is not in Manual Feed mode. See “Printer light patterns.” The pickup roller may be dirty or damaged. See “Cleaning the pickup roller”...

  • Page 82: Printed Page Is Different Than What Appeared On Screen

    Try using a new IEEE-1284 compliant parallel cable. See “Accessories and ordering information.” The wrong printer driver may have been selected while installing the software. Verify the HP LaserJet 1100 is selected in the printer properties. The software application may be malfunctioning. Try...

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    The printer driver may not work for the type of job you are printing. Try using a different printer driver (software) such as the driver for the HP LaserJet III. Note: Using a different driver will remove access to some product features.

  • Page 84: Improving Print Quality, Image Defect Examples

    Improving print quality This section provides information on the following topics: Image defect examples Correcting print defects Image defect examples Light print or fade Vertical lines 74 Chapter 8 Troubleshooting the printer Toner specks Dropouts Gray background Toner smear...

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    Loose toner Page skew Vertical repetitive Misformed defects characters Curl or wave Wrinkles or creases Improving print quality 75...

  • Page 86: Correcting Print Defects

    Try a different kind or brand of paper. The toner cartridge may be defective. See “Managing the toner cartridge.” Note If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines The photosensitive drum inside the toner cartridge has probably been scratched.

  • Page 87: Gray Background, Toner Smear, Loose Toner, Vertical Repetitive Defects

    Vertical repetitive defects The toner cartridge may be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP toner cartridge. See “Changing the toner cartridge.” Internal parts may have toner on them. See “Cleaning the printer.”...

  • Page 88: Misformed Characters, Page Skew, Curl Or Wave, Wrinkles Or Creases

    If characters are improperly formed, producing a wavy effect, the laser scanner may need service. Verify that characters are improperly formed on a self-test page. If so, contact an HP- authorized dealer or service representative. See “Service and support.”...

  • Page 89: Cleaning The Printer

    Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. The printer has two cleaning modes that can correct and prevent these types of...

  • Page 90: Cleaning The Toner Cartridge Area

    WARNING! Before cleaning the printer, turn the printer off by unplugging the power cord, and then wait for the printer to cool. Turn the printer off by unplugging it, and then wait for the printer to cool. Open the printer door and remove the toner cartridge.

  • Page 91: Cleaning The Printer Paper Path

    20 seconds the printer will perform a reset). Paper will feed through the printer. Note After holding the GO button for 20 seconds, each of the three printer lights will blink until the cleaning process is complete. Cleaning the printer 81...

  • Page 92: Clearing Printer Paper Jams

    “Loading paper into the printer.” The paper output path is changed during rather than before a print job. Media that does not meet HP specifications is used. See “Printer paper specifications.” Note Always remove all paper from the paper input tray and straighten the stack when new paper is added.

  • Page 93: Removing A Jammed

    Removing a jammed page If the scanner is attached to the printer, you may need to pull the printer to the edge of the work space so the door hangs over the edge to enable full door extension. Open the printer door. If the paper can be removed without removing the toner cartridge, do so;...

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    When the jammed paper has been removed, replace the toner cartridge and close the printer door. Note If you had to move the printer to the edge of the desk to accommodate the scanner, check the printer cable and power connections to ensure they are securely fastened.

  • Page 95: Paper Jam: Removing Torn Pieces Of Paper

    Make sure the toner cartridge is installed and the printer door is closed. Turn the printer off and then back on. As the printer restarts, the rollers will advance the piece(s) of paper. Note Printers powered by 220-240 volts can be turned off and on with the switch.

  • Page 96: Changing The Pickup Roller

    86 Chapter 8 Troubleshooting the printer Changing the pickup roller If the printer regularly mispicks (no paper is fed through or more than one sheet feeds through), you may need to change or clean the pickup roller. See “Accessories and ordering information”...

  • Page 97

    WARNING! Failure to complete this procedure can cause damage to the printer. Reinstall the toner cartridge and close the printer door. Note Plug the printer in to turn it back on. Clearing printer paper jams 87...

  • Page 98: Cleaning The Pickup Roller

    WARNING! Alcohol is flammable. Keep the alcohol and cloth away from open flame. Allow alcohol to dry completely before closing the printer and plugging in the power cord. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

  • Page 99: Resetting The Printer

    Resetting the printer To reset the printer, press and hold the Go button on the printer control panel for 5 seconds. Resetting the printer 89...

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    90 Chapter 8 Troubleshooting the printer...

  • Page 101

    Troubleshooting the Copier/Scanner This chapter provides information on the following subjects: Finding the solution Improving scan/copy quality Calibrating the scanner Cleaning the scanner Clearing scanner jams Removing the scanner...

  • Page 102: Scanning Problems, Finding The Solution, Copying Problems

    Finding the solution Use this section to find the solution to common scanner problems. Scanning problems The scanner did nothing No preview appeared on screen Scanned image is of poor quality Part of the image did not scan or is missing text The text cannot be edited The scan takes too long Error messages appear on the screen...

  • Page 103: The Scanner Did Nothing

    Is the wrong printer selected? Verify the HP LaserJet 1100 is selected as the current printer when you print. You may have to click Setup in the print screen to see which printer is being used. Specify HP LaserJet 1100 if necessary.

  • Page 104

    HP LaserJet 1100A, the other devices may be interfering. You must disconnect the other devices to connect and use the HP LaserJet 1100A or you must use two parallel ports on the computer. You may need to add another parallel interface card. An ECP parallel interface card is strongly recommended.

  • Page 105: No Preview Appeared On Screen

    See “Removing the scanner” for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the scanner connection. Is the wrong printer selected? Verify the HP LaserJet 1100 is selected as the current printer when you print. Finding the solution 95...

  • Page 106: Scanned Image Is Of Poor Quality

    Do graphics appear different from the original? The graphics settings may not be suitable for the type of scan job you are performing. Try changing the graphics settings. Access these settings through the printer properties (driver). See “Printer properties (driver).” 96 Chapter 9 Troubleshooting the Copier/Scanner...

  • Page 107: Part Of The Image Did Not Scan Or Is Missing Text

    See “Clearing scanner jams.” Is the original too small? The minimum size supported in the Copier/Scanner for the HP 1100 is 50.8 by 90 mm (2 by 3.5 in.). The original may be jammed. See “Clearing scanner jams.”...

  • Page 108: The Text Cannot Be Edited

    Is the correct word-processing application linked with the OCR application? Your OCR application may be linked to a word processing application that does not perform this task. See the HP online help for information on linking applications. Does the original have text that is tightly spaced? The OCR application may have difficulty recognizing text that is tightly spaced.

  • Page 109: The Scan Takes Too Long

    If a print or copy job was sent before attempting to scan, the scan will occur after the other job is finished. Is your printer set for bi-directional communication? See the documentation that came with your PC to change bios settings.

  • Page 110: Error Messages Appear On The Screen

    HP LaserJet 1100A, the other device may interfere. You must disconnect the other device to connect and use the HP LaserJet 1100A or you must use two parallel ports on the PC. You may need to add another parallel interface card. An ECP parallel interface card is strongly recommended.

  • Page 111: No Copy Came Out Or The Scanner Did Nothing

    Is the wrong printer selected? Verify that the HP LaserJet 1100 is selected as the current printer when you print. You may have to click Setup in the print screen to see which printer is being used. Specify HP LaserJet 1100 if necessary.

  • Page 112: Copies Are Blank, Missing Images, Or Faded

    See “Redistributing toner.” Is the wrong printer selected? Verify the HP LaserJet 1100 is selected as the current printer when you print. You may have to click on Setup in the print screen to see which printer is being used. Specify HP LaserJet 1100 if necessary.

  • Page 113: Improving Scan/copy Quality, Preventative Steps

    Improving scan/copy quality This section provides information on the following topics: Preventative steps Image defect examples Correcting scan/copy defects Preventative steps There are a few, simple steps you can take to improve scan quality: Load the paper or media correctly. If the paper is loaded incorrectly, it may skew, causing unclear images and problems with the OCR application.

  • Page 114: Image Defect Examples

    Image defect examples Vertical white stripes Unwanted lines Image prints at reduced size 104 Chapter 9 Troubleshooting the Copier/Scanner Blank pages Too light or dark Black dots or Unclear text streaks...

  • Page 115: Correcting Scan/copy Defects

    Correcting scan/copy defects Vertical white stripes The scanner may need recalibrated. See “Calibrating the scanner.” The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Printer paper specifications.” Blank pages The original may have been loaded backwards. Load the original with the narrow side down and the side-to-be-scanned facing toward the front of the scanner.

  • Page 116: Black Dots Or Streaks, Unclear Text

    HP Document Desktop. Learn about these settings in the online help. See “Accessing the online help.” Image prints at reduced size The HP software settings may be set to reduce the scanned image. See the following: • “LaserJet Toolbox” to change the settings in the Document Assistant and the LaserJet Document Desktop.

  • Page 117: Calibrating The Scanner, Accessing The Calibration Utility

    For more information about calibration, see the online help. Accessing the Calibration utility WIndows 9x & NT 4.0 From the Document Assistant, click Tools, and then Calibration. Windows 3.1x From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click Calibrate Scanner. Calibrating the scanner 107...

  • Page 118: Cleaning The Scanner

    To clean the scanner, follow the instructions below: Unplug the printer to turn the power off, and then wait for the scanner to cool. Open the scanner door. Dampen a clean, cotton cloth with rubbing alcohol (pH7 or neutral pH) or glass cleaner.

  • Page 119: Clearing Scanner Jams

    The original exceeds the maximum page length. See “Supported paper sizes and types (media).” Media that does not meet HP specifications is used. See “Printer paper specifications.” An error message will appear on your PC screen when a jam occurs.

  • Page 120: Clearing Jams

    110 Chapter 9 Troubleshooting the Copier/Scanner Clearing jams Open the scanner door. Locate and grasp the original on the top or bottom side, whichever side sticks out further, and then pull gently and steadily. If necessary, roll the white wheel in the opposite direction you are pulling the original.

  • Page 121: Clearing Hard-to-reach Jams

    Clearing hard-to-reach jams Remove the scanner from the printer. See “Removing the scanner.” CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner. The printer must also be unplugged before reinstalling the scanner on the printer.

  • Page 122: Removing The Scanner

    Move the scanner lever, located under the scanner, from the left to the right to disengage the connector. Grasp the scanner on each side, rotate the bottom portion away from the printer, and then lift the entire scanner up and clear from the printer. 112 Chapter 9 Troubleshooting the Copier/Scanner...

  • Page 123: Service And Support

    Service and support This chapter provides information on the following topics: Availability Obtaining hardware service Guidelines for repacking the printer Guidelines for repacking the scanner Service information form HP Support Worldwide sales and service offices...

  • Page 124: Availability, Obtaining Hardware Service

    If your hardware should fail during the warranty period, HP offers the following support options: HP repair services: HP will arrange to pick up the unit, repair it, and return it to you within 5-10 days, depending on your location.

  • Page 125: Guidelines For Repacking The Printer

    CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear a grounded antistatic wrist strap or frequently touch the surface of the DIMMs’ antistatic package, then touch bare metal on the printer. Remove and retain the toner cartridge. CAUTION To prevent damage to the toner cartridge, store the cartridge in its original packing material or store it so that it is not exposed to light.

  • Page 126: Guidelines For Repacking The Scanner

    Include a completed copy of the Service information form. See “Service information form.” HP recommends insuring the equipment for shipment. 116 Chapter 10 Service and support...

  • Page 127: Service Information Form

    Service information form Service information form Who is returning the equipment? Person to contact: Alternate contact: Return shipping address: What is being sent? Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.) What needs to be done? 1.

  • Page 128: Hp Support

    Please have the model number, serial number, date of purchase, and description of the problem ready for your HP Support representative. The following support information is available: Customer Support and product repair assistance (U.S. and...

  • Page 129: European Customer Support Center

    Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number.

  • Page 130

    Italian Italy: Spanish Spain: Portuguese Portugal: In-country/region support numbers: If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see “Worldwide sales and service offices.” Argentina Australia Brazil Canada China Chile Czech Republic...

  • Page 131

    Russia Singapore Taiwan Thailand Turkey (7) (95) 923-5001 (65) 272-5300 (886) (02) 717-0055 66 (2) 661-4011-4 (90) (212) 224-5925 HP Support 121...

  • Page 132: Online Services

    Germany, and U.K. - Printer drivers, updated HP printer software, and support documentation to help answer your questions about which HP products are available. Use Keyword HP to start your tour or call 1-800-827-6364 preferred customer # 1118 to subscribe. In Europe,...

  • Page 133: Obtaining Software Utilities And Electronic Information

    Australia, New Zealand, and India For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (11) 682-6035. Europe Call (44) (142) 986-5511. (1) (805) 257-5565 Hewlett-Packard Co. P .O. Box 907 Santa Clara, CA 91380-9007 U.S.A. HP Support 123...

  • Page 134: Hp Direct Ordering For Accessories Or Supplies, Hp Support Assistant Compact Disc, Hp Service Information

    HP FIRST HP FIRST fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.

  • Page 135

    +60 (0) 3 298 2478 0800-0222420 +64 (0) 09 356 6642 800-11319 05 05 313342 +65 275 7251 +65 275 7251 900-993123 020-79-5743 0800-551527 0800-551526 (886) (2) 719-5589 +66 (0) 2 661 3511 0800-960271 1 (800) 333-1917 HP Support 125...

  • Page 136: Worldwide Sales And Service Offices

    Worldwide sales and service offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the “HP Support” section. Products should not be returned to the following offices. Argentina Hewlett-Packard Argentina S.A.

  • Page 137

    Czech Republic Hewlett-Packard s. r. o. Novodvorská 82 CZ-14200 Praha 4 Phone: (42) (2) 613-07111 Fax: (42) (2) 471-7611 Denmark Hewlett-Packard A/S Kongevejen 25 DK-3460 Birkerød Denmark Phone: (45) 3929 4099 Fax: (45) 4281-5810 Far East Region Hewlett-Packard Asia Pacific Ltd. 17-21/F Shell Tower, Times Square 1 Matheson Street, Causeway Bay Hong Kong...

  • Page 138: New Zealand

    Lomas de Santa Fe 01210 México, D.F. Phone: 01-800-22147 Outside Mexico City Phone: 01 800-90529 Middle East/Africa ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P .O. Box 364 CH-1217 Meyrin - Geneva Switzerland Phone: (41) (22) 780-4111...

  • Page 139: United Kingdom, United States

    Phone: (44) (134) 436-9222 Fax: (44) (134) 436-3344 United States Hewlett-Packard Company 11311 Chinden Blvd. Boise, ID 83714 Phone: (208) 323-2551 HP FIRST fax: (800) 333-1917 or (208) 334-4809 Authorized repair: (800) 243-9816 Venezuela Hewlett-Packard de Venezuela S.A. Los Ruices Norte 3A Transversal...

  • Page 140

    130 Chapter 10 Service and support...

  • Page 141: Printer Specifications

    Printer specifications This chapter provides information on the following topics: Specifications FCC compliance Environmental Product Stewardship Program Material safety data sheet Regulatory statements...

  • Page 142: Specifications

    Temperature: 0 °C to 40 °C (32 °F to 104 °F) Humidity: 10%–90% (no condensation) During printing: 6.1 Bels sound power level (per ISO 9296)(HP LaserJet 1100 tested at 8 ppm) Sound pressure level (bystander position): 46 dB Sound pressure level (operator position): 55 dB During standby and sleep mode: silent 100-120v (+/-10%), 50/60 Hz (+/-2);...

  • Page 143

    Printer specifications (continued) Physical specifications Dimensions Weight (cartridge installed) Printer capacities and ratings Print speed Paper input bin capacity Paper output bin capacity Minimum paper size Maximum paper size Base memory Upgrade memory expansion Print resolution Duty cycle Width: 367 mm (14.5 in.) Depth: 325 mm (12.8 in.)

  • Page 144: Fcc Compliance

    Consult your dealer or an experienced radio/TV technician. Note Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 145: Environmental Product Stewardship Program, Protecting The Environment

    Environmental Product Stewardship Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment. This HP LaserJet printer eliminates:...

  • Page 146

    Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than 12 million used toner cartridges that otherwise may have been discarded in the world’s landfills. The HP LaserJet toner cartridges go to a collection center and then they are bulk shipped to our recycling partners who disassemble the cartridge parts for recycling.

  • Page 147: Material Safety Data Sheet

    HP LaserJet Supplies website at http://www.ljsupplies.com/ planetpartners/datasheets.htm. If you do not have access to the internet, try calling the U.S. HP FIRST (Fax Information Retrieval Support Technology) at (1) (800) 231-9300. Use Index number 7 for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets.

  • Page 148: Regulatory Statements, Declaration Of Conformity

    USA Contact: 138 Appendix A Printer specifications Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA HP LaserJet 1100 C4224A Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130, D-71034 Böblingen...

  • Page 149: Laser Safety Statement, Canadian Doc Regulations, Korean Emi Statement

    Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of...

  • Page 150: Laser Statement For Finland

    överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 1100 -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi...

  • Page 151

    Scanner specifications This chapter provides information on the following topics: Specifications FCC compliance Environmental product stewardship Regulatory statements...

  • Page 152

    Temperature: 0 °C to 40 °C (32 °F to 104 °F) Humidity: 10%–80% (no condensation) During Quick Copying: 6.5 Bels sound power level (ISO 9296) (HP LaserJet 1100A tested at 7 ppm) Sound pressure level (bystander position): 53 dB Sound pressure level (operator position): 61 dB During printing: 6.1 Bels sound power level (per ISO 9296)

  • Page 153

    HP LaserJet 1100A Printer•Copier•Scanner specifications (continued) Physical specifications Dimensions Weight (including scanner module and toner cartridge installed) Printer capacities and ratings Print speed Paper input bin capacity Paper output bin capacity Minimum paper size Maximum paper size Base memory Upgrade memory expansion...

  • Page 154

    HP LaserJet 1100A Printer•Copier•Scanner specifications (continued) Copier\Scanner capacities and ratings Speed Input bin capacity Minimum paper size Maximum paper size Resolution Duty cycle 144 Appendix B Scanner specifications 7 pages per minute Approx. 20 sheets of regular weight 20 lb (75 g/m 50.8 x 90 mm (2 x 3.5 in.)

  • Page 155

    Consult your dealer or an experienced radio/TV technician. Note Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 156: Environmental Product Stewardship, Protecting The Environment

    Environmental product stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP scanner has been designed with several attributes to minimize impacts on our environment. The design of this HP scanner facilitates the recycling...

  • Page 157: Declaration Of Conformity, Regulatory Statements

    European Contact: USA Contact: Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA HP LaserJet 1100A Printer•Copier•Scanner C4218A Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 130, D-71034 Böblingen...

  • Page 158: Canadian Doc Regulations, Laser Safety Statement, Korean Emi Statement

    Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of...

  • Page 159

    överskrider gränsen för laserklass 1. HUOLTO HP LaserJet XXXX -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi...

  • Page 160

    150 Appendix B Scanner specifications...

  • Page 161: Paper Specifications

    Paper specifications This chapter provides information on the following topics: Printer paper specifications Supported paper sizes (printer) Guidelines for using paper...

  • Page 162: Printer Paper Specifications, Supported Paper Sizes (printer)

    Increased paper jams Premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett- Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

  • Page 163: Guidelines For Using Paper

    Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature (392 °F or 200 °C for 0.1 second).

  • Page 164: Labels, Transparencies

    (0.5 in.) of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Transparencies Transparencies used in the printer must be able to withstand 392 °F (200 °C), the printer’s maximum temperature. 154 Appendix C Paper specifications...

  • Page 165: Envelopes

    Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: Weight: The weight of the envelope paper should not exceed 28 lb (105 g/m...

  • Page 166: Envelopes With Adhesive Strips Or Flaps, Envelope Storage

    Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 392 °F (200 °C). The extra flaps and strips might cause wrinkling, creasing, or jams.

  • Page 167: Card Stock And Heavy Media

    Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 42 lb (157 g/m problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

  • Page 168

    158 Appendix C Paper specifications...

  • Page 169

    Memory (DIMMs) This chapter provides information on the following topics: Installing DIMMs (memory) Test DIMM installation Removing DIMMs...

  • Page 170: Installing Dimms (memory)

    Installing DIMMs (memory) 160 Appendix D Memory (DIMMs) Adding memory (RAM only) to the HP LaserJet 1100 will enable you to print more complex print jobs. To install DIMMs, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip.

  • Page 171

    Position the DIMM chip over the slot located inside the printer memory door. The gold contacts should be pointing down and the cutouts should be on the left side. Carefully press the DIMM chip into the slot, ensuring it is straight and all the way down.

  • Page 172: Test Dimm Installation

    Test DIMM installation Test the DIMM installation by printing a self-test page and checking the “memory available” specified on the page. See “Printing a self-test page.” 162 Appendix D Memory (DIMMs)

  • Page 173: Removing Dimms

    Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. Unplug the printer. Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself. Unlock the cam latches by pressing them outward.

  • Page 174

    164 Appendix D Memory (DIMMs)

  • Page 175

    Warranty and licensing This chapter provides information on the following topics: Hewlett-Packard software license agreement Hewlett-Packard limited warranty statement Limited warranty for toner cartridge life...

  • Page 176: Hewlett-packard Software License Agreement

    Ownership. The Software is owned and copyrighted by HP or its third-party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the Software. HP's third- party suppliers may protect their rights in the event of any violation of these License Terms.

  • Page 177

    License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.

  • Page 178: Hewlett-packard Limited Warranty Statement

    HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

  • Page 179

    TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

  • Page 180: Limited Warranty For Toner Cartridge Life

    Hewlett-Packard toner cartridge. How long does the coverage last? The coverage lasts until the HP toner is depleted, at which time the warranty expires. How do I know when the HP toner is running out? The HP toner is depleted when faded or light type appears on the printed page.

  • Page 181

    This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE...

  • Page 182

    172 Appendix E Warranty and licensing...

  • Page 183: Ordering Information

    Accessories and ordering information You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1100 Printer and the HP LaserJet 1100A Printer•Copier•Scanner to ensure optimum performance.

  • Page 184

    2 Meter IEEE-1284 cable 3 Meter IEEE-1284 cable Attachable scanner exclusively for the HP LaserJet 1100 printer. HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701.

  • Page 185

    Input paper support for the scanner Description or Use A guide to using paper and other print media with HP LaserJet printers. A printed and bound user guide for the HP LaserJet 1100A Printer•Copier•Scanner. (use=printer and copier/scanner)

  • Page 186

    176 Appendix F Accessories and ordering information...

  • Page 187

    Scanner resolution and gray scale This chapter provides information on the following topics: Overview Resolution and gray-scale guidelines Resolution Gray scale...

  • Page 188: Overview

    Overview If you are printing a scanned image or copying an image and the quality is not as you expected, you may have selected a resolution or gray-scale setting in the Copier/Scanner software that does not match your needs. Resolution and gray scale affect scanned and copied images in the following ways: Image clarity Texture of gradations (smooth or rough)

  • Page 189: Resolution And Gray-scale Guidelines

    Resolution and gray-scale guidelines Resolution and gray-scale guidelines Intended use for scan E-Mail Edit text Print (graphics or text) Display on screen Recommended resolution setting 150 dpi 150 dpi 300 dpi 300 for text and complex graphics 150 for simple graphics and photos 75 dpi Resolution and gray-scale guidelines 179...

  • Page 190: Resolution

    Resolution Generally, the ideal scanning resolution is 150 dots per inch (dpi). Changing the size of the image after it has been scanned affects the resolution. Therefore, before setting the scanner resolution, it is helpful to determine what the final image size will be. For example, you might want to scan an original that is 76 x 127 mm (3 x 5 in.), but there is only room for a 38 x 63.5 mm (1.5 x 2.5 in.) picture in your document.

  • Page 191: Gray Scale

    Gray scale You can set the gray scale to either 1 or 8 in your Copier/Scanner software. Usage table Uses for 1 bit setting Black text on white background Images that require grainy gradients Small file is required: diskette, e-mail, fax Scan or copy must happen quickly Uses for 8 bit setting Colored text or colored background...

  • Page 192

    182 Appendix G Scanner resolution and gray scale...

  • Page 193

    60 print job 44 scan job 55 Cards printing 34 Carrier sheet 24 Cleaning printer 79– 81 printer paper path 81 Scanner 108 Compatibility LaserJet III 45 Components Copier/Scanner 22– 23 printer 3– 7 Contrast adjust 53, 54...

  • Page 194

    Help, online 12 accessing 27 HP FIRST 124 Image add annotations 55 defects Copier/Scanner 104 printer 74 enhancements 54 Image defects Copier/Scanner black dots or streaks 106 blank pages 105 reduced image 106 too light or dark 105 unclear text 106...

  • Page 195

    82 paper output options 6 power turn off 10 voltage conversions 10 properties (driver) 11 specifications 132– 133 Printer properties booklet printing 42 manual duplexing 37 multiple pages per sheet 41 print quality settings 45 watermarks 40 Printing...

  • Page 196

    Windows 3.1x 52 Windows 9.x & NT 4.0 52 Support 118 America Online 122 availability 114 CompuServe 122 HP FIRST 124 HP Support Assistant CD 124 online services 122 Web 122 Toner EconoMode (save toner) 45 redistributing 63 Toner cartridge...

  • Page 198

    Copyright© 2002 Hewlett-Packard Co. Manual Part No. C4218-90962 *C4218-90962* *C4218-90962* C4218-90962...

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