Deleting The Honeywell Viewer Program From A Pc; Figure 3-5 Software Installation Security Warning - Honeywell HDZ20HD User Manual

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Deleting the Honeywell Viewer Program from a PC

For users that have an older version of the Honeywell Viewer already installed on their PC, you
should first remove the existing Viewer program before accessing the HDZ Series 1080p IP PTZ
camera.
Deleting the Honeywell Viewer
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After you have connected to the camera, a request to install an ActiveX control will appear
on the browser's information bar. Right-click the information bar and then click Allow
ActiveX control to install the ActiveX control.
The Security Warning window will appear (see
Honeywell Viewer software installation.
Figure 3-5 Software Installation Security Warning
Click Finish to close the installation window once the download and installation is
complete.
Note If the live video pane on the Home Page of the Honeywell Viewer cannot be
shown for users who have previously installed the viewer software, you may need
to upgrade the Honeywell Viewer software. To upgrade the Viewer software, first
remove the old software with the Control Panel and delete the temporary Internet
Explorer files, then open the Honeywell website and re-download and install the
Viewer program on your PC.
Once you login to the HDZ Series 1080p IP PTZ camera, a screen that looks like
should appear in your browser.
If this screen does not appear, check your browser's security settings and make sure that
ActiveX controls and plug-ins are enabled.
Open the Control Panel on your PC and double-click Add or Remove Programs.
In the Currently Installed Programs list, select the Honeywell Viewer and click Remove
to uninstall the Viewer.
Accessing the Camera | 33
Figure 3-5). Click Install to start the
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Figure 3-6