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Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item
Component
(1)
Product name
(2)
Serial number (s/n)
(3)
Part number/Product number (p/n)
(4)
Model description
(5)
Warranty period
Maintenance and Service Guide
Illustrated parts catalog
Description
This is the product name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product's
hardware components. The part number helps a service
technician determine what components and parts are needed.
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
This number describes the duration (in years) of the warranty
period for the computer.
3
3–1
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