Troubleshooting; General Tv Issues; Tv Channel Issues; Picture Issues - Philips 32PFL5606 User Manual

9 Troubleshooting

This section describes commonly encountered
issues and accompanying solutions.

General TV issues

The TV does not switch on:
•
Disconnect the power cable from the
power outlet. Wait for one minute then
reconnect it.
•
Check that the power cable is securely
connected.
The remote control is not working properly:
•
Check that the remote control batteries
are correctly inserted according to the
+/- orientation.
•
Replace the remote control batteries if
they are flat or weak.
• Clean the remote control and TV sensor
lens.
The standby light on the TV blinks red:
•
Disconnect the power cable from the
power outlet. Wait until the TV cools down
before reconnecting the power cable. If the
blinking reoccurs, contact Philips Consumer
Care.
You forgot the code to unlock the TV lock
feature
• Enter '8888'.
The TV menu is in the wrong language.
•
Change the TV menu to your preferred
language.
When turning the TV on/off/to standby, you
hear a creaking sound from the TV chassis:
• No action is required. The creaking sound
is normal expansion and contraction of the
TV as it cools down and warms up. This
does not impact performance.
Cannot remove 'e-sticker' banner displayed on
the TV.
• To remove the logos and images, set the
location of your TV to home.
1. Press MENU.
2. Select [Setup] > [TV settings] >
[Preferences] > [Location].
3. Select [Home] and press OK.

TV channel issues

Previously installed channels do not appear in
the channel list:
•
Check that the correct channel list is
selected.
No digital channels were found during the
installation:
• Check that the TV supports DVB-T, DVB-T
Lite or DVB-C in your country.
Some channels are not automatically installed
on my TV:
•
During installation, make sure that you
select the country where you are installing
the TV.

Picture issues

The TV is on, but there is no picture:
• Check that the antenna is properly
connected to the TV.
•
Check that the correct device is selected
as the TV source.
There is sound but no picture:
• Check that the picture settings are
correctly set.
There is poor TV reception from an antenna
connection:
•
Check that the antenna is properly
connected to the TV.
• Loudspeakers, unearthed audio devices,
neon lights, high buildings and other large
objects can influence reception quality.
If possible, try to improve the reception
quality by changing the antenna direction
or moving devices away from the TV.
• If reception on only one channel is poor,
fine tune this channel.
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