Mouse Problems - HP Invent zx2000 Getting Started Manual

Troubleshooting

mouse problems

The mouse doesn't work.
Make sure...
The mouse cable is correctly connected.
You are using the correct driver. If you are using
the HP enhanced mouse, ensure that the correct
driver is installed.
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You are using the latest firmware
The mouse is clean.
The mouse itself is not defective.
If the system starts but you still have a problem, see "Software Diagnostics Tools" on page 2-11.
2–4
How
Plug the cable into a USB port on the back of
the system. Ports are labeled for easy
identification.
Download the latest driver from:
www.hp.com/go/bizsupport
Download the latest firmware from:
www.hp.com/go/bizsupport
Clean the mouse ball as shown below.
Replace the mouse with unit that is known to
work or try the mouse with another system.
Getting Started Guide