Page 1 Maintenance and Service Guide Compaq Presario V3000 Notebook PC Document Part Number: 418333-002 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 5 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Display Assembly Components .
Page 6 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–1 5.2 Disassembly Sequence Chart .
Page 7: Specifications
Contents 6 Specifications A Screw Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index viii Maintenance and Service Guide...
Page 8: Product Description
Product Description The Compaq Presario V3000 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, and Celeron® processors or AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. Compaq Presario V3000 Notebook PC Maintenance and Service Guide...
Page 9: Features
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.66-GHz) ❏ Intel Core Duo T5200 (1.60-GHz) ❏ Intel Core Duo T2600 (2.16-GHz) ❏...
Page 10 ■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, or Free DOS, varying by computer model ■ Full-size Windows keyboard with embedded numeric keypad ■...
Page 11 Product Description ❏ External monitor ❏ IEEE 1394 digital (select models only) ❏ Memory Reader (select models only) ❏ Power ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out (select models only) ❏ Universal Serial Bus (USB) v. 2.0 1–4 Maintenance and Service Guide...
Page 12: Resetting The Computer
1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer for Disassembly,” information). 2.
Page 13: Power Management
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 14: External Components
(LAN) device and/or a Bluetooth® device, is turned on. Amber: An integrated wireless device is turned off. Links the computer to the HP Remote Control (select models only). Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Page 15: Right-Side Components
Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Item Component Optical drive USB ports (2) RJ-11 (modem) jack Power connector Security cable slot 1–8 Table 1-2 Right-Side Components Function Reads an optical disc.
Page 16 Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Maintenance and Service Guide 1–9...
Page 17: Left-Side Components
Product Description Item Component S-Video-out jack External monitor port Expansion port 3 RJ-45 (network) jack USB port 1394 port Memory Reader Memory Reader light ExpressCard slot 1–10 Table 1-3 Left-Side Components Function Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card.
Page 18 Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components Maintenance and Service Guide 1–1 1...
Page 19: Keyboard Components
Product Description Item Component Function keys (12) caps lock key fn key Windows logo key Windows applications key Arrows keys Embedded numeric keypad keys (15) num lock key 1–12 Table 1-4 Keyboard Components Function Execute frequently used system functions when pressed in combination with the fn key.
Page 20: Top Components
The computer top components are shown below and described in Table 1-5. Top Components Item Component Power button Speakers (2) Maintenance and Service Guide Table 1-5 Top Components Function When the computer is ■ Off, press to turn on the computer. ■...
Page 21 Product Description Top Components (Continued) Item Component Media button Volume mute button Volume scroll zone 1–14 Table 1-5 Function If QuickPlay is not installed and the computer is ■ On, the media button opens the music program or Media menu, allowing you to select a multimedia program.
Page 22 Product Description The computer TouchPad components are shown below and described in Table 1-6. TouchPad Components Maintenance and Service Guide 1–15...
Page 23: Touchpad Components
Product Description Item Component TouchPad light TouchPad TouchPad horizontal scroll zone Left and right TouchPad buttons TouchPad vertical scroll zone TouchPad on/off button 1–16 Table 1-6 TouchPad Components Function Blue: TouchPad is enabled. Amber: TouchPad is disabled. Moves the pointer and selects or activates items on the screen.
Page 24: Bottom Components
The external components on the bottom of the computer are shown below and described in Table 1-7. Bottom Components Item Component Battery bay Battery release latch Optical drive Hard drive bay Maintenance and Service Guide Table 1-7 Bottom Components Function Holds the battery.
Page 25 Product Description Bottom Components (Continued) Item Component vents (4) Memory module compartment Mini Card compartment 1–18 Table 1-7 Function Enable airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Page 26: Design Overview
1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ AMD Turion and Mobile AMD Sempron processors or Intel Core Duo, Core Solo, Celeron processors ■...
Page 27: Troubleshooting
WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28: Using The Setup Utility
Troubleshooting Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
Page 29: Navigating And Selecting In The Setup Utility
Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or...
Page 30: Restoring Default Settings In The Setup Utility
Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2. 1.
Page 31: Using Advanced Setup Utility Features
Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and Support Center, which is accessible only when the computer is in Windows.
Page 32: Setup Utility Menus
Troubleshooting Closing the Setup Utility You can close the Setup Utility with or without saving changes. ■ To close the Setup Utility and save your changes from the current session, use either of the following procedures: ❏ Press – or – ❏...
Page 33: Main Menu
Main Menu Select System Information Security Menu Select Administrator password Power-on password Maintenance and Service Guide Table 2-1 Main Menu To Do This ■ View and change the system time and date. ■ View identification information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models...
Page 34: System Configuration Menu
Troubleshooting System Configuration Menu Select Language Support Embedded WLAN Device Radio Embedded Bluetooth Device (select models only) Enhanced SATA support (select models only) Boot Options 2–8 Table 2-3 System Configuration Menu To Do This Change the Setup Utility language. Enable/disable an embedded wireless LAN device.
Page 35: Setup Utility In Windows Vista
Diagnostics Menu Select Hard Disk Self Test 2.2 Setup Utility in Windows Vista The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. ✎...
Page 36: Using The Setup Utility
Troubleshooting Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1.
Page 37 Displaying System Information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press in the lower-left corner of the screen.
Page 38 Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
Page 39: Closing The Setup Utility
Closing the Setup Utility You can close the Setup Utility with or without saving changes. ■ To close the Setup Utility and save your changes from the current session, use either of the following procedures: ❏ Press – or – ❏...
Page 40: Setup Utility Menus
Troubleshooting Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer. Main Menu Select System Information Security Menu Select Administrator password...
Page 41 System Configuration Menu Select Language Support Enhanced SATA support (select models only) Boot Options Button Sound (select models only) Video memory up to (select models only) Maintenance and Service Guide Table 2-7 System Configuration Menu To Do This Change the Setup Utility language. Enable/disable enhanced SATA mode.
Page 42: Diagnostics Menu
Troubleshooting Diagnostics Menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) 2–16 Table 2-8 Diagnostics Menu To Do This Run a comprehensive self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
Page 43: Troubleshooting Flowcharts
2.3 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 44 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 45: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 46: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.
Page 47: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 48: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–22 Done Done Internal or...
Page 49: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 50: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–24...
Page 51: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.
Page 52 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove computer, replace docking device. 2–26 Reinstall computer into...
Page 53 Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 54 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–28 Go to “Flowchart 2.11—No OS...
Page 55 Flowchart 2.1 1—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or diskette in 2. Replace system drive? Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive?
Page 56 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 57: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 58: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–32 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 59: Flowchart 2.15—No Audio, Part
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Internal “Flowchart audio?
Page 60: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–34 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 61: Flowchart 2.17—Nonfunctioning Device
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 62: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–36 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.
Page 63: Flowchart 2.19—Nonfunctioning Pointing Device
Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.
Page 64 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–38 Replace jack or have jack activated. Connect to nondigital line.
Page 65: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Page 66: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 67 Spare Parts: Computer Major Components Item Description 14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables) ✎ Refer to display assembly internal component spare part number information. Switch covers (include wireless button and light) For use with full-featured computer models For use with defeatured computer models Power button board (includes power button board cable)
Page 68 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 69 Spare Parts: Computer Major Components (Continued) Item Description Keyboards (Continued) For use only with computer models using AMD processors Denmark France French Canada Germany International Italy Korea Top covers (include TouchPad) For use with full-featured computer models For use with defeatured computer models Top cover rear strips (not illustrated) For use with full-featured computer models For use with defeatured computer models...
Page 70 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 71 Spare Parts: Computer Major Components (Continued) Item Description Modem modules (include modem module cable) For use with computer models using Intel processors For use with computer models using AMD processors Modem module cable ExpressCard assembly System boards For use with computer models using Intel processors: ■...
Page 72 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 73 Spare Parts: Computer Major Components (Continued) Item Description Processors (include thermal pad) Intel Core Duo T7200 (2.00-GHz), use with V3200 Intel Core Duo T5600 (1.83-GHz), use with V3200 Intel Core Duo T5500 (1.66-GHz), use with V3200 Intel Core Duo T5200 (1.60-GHz), use with V3200 Intel Core Duo T2600 (2.16-GHz) Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz)
Page 74 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
Page 75 Spare Parts: Computer Major Components (Continued) Item Description Fan/heat sink assemblies (include thermal pads) For use with computer models using Intel processors: ■ For use on UMA system boards ■ For use on discrete system boards For use with computer models using AMD processors Fan/heat sink assembly mounting bracket (not illustrated) Power connector cables...
Page 76 Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide...
Page 77 Spare Parts: Computer Major Components (Continued) Item Description Hard drives (include frame and connector) For use only with computer models using Intel processors: 5400-rpm, 160-GB 5400-rpm, 120-GB For use with all computer models: 5400-rpm, 120-GB 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB RTC battery Optical drives (include bezel)
Page 78 Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide...
Page 79 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules ■ 802.11b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as most of the world (MOW 1). Antigua & Barbuda Argentina Australia...
Page 80 Illustrated Parts Catalog Computer Major Components 3–16 Maintenance and Service Guide...
Page 81 Spare Parts: Computer Major Components (Continued) Item Description Mini Card modules (Continued) For use with computer models using Intel processors: ■ 802.11a/b/g WLAN Mini Card module for use in the countries or regions listed below. These countries or regions are categorized as the rest of the world (ROW).
Page 82: Display Assembly Components
Illustrated Parts Catalog 3.3 Display Assembly Components Display Assembly Components 3–18 Maintenance and Service Guide...
Page 83 Display Assembly Components Spare Part Number Information Item Description Display Plastics Kit For use with full-featured computer models For use with defeatured computer models Includes: ■ Display bezel ■ Display enclosure Display inverter, includes Display inverter bracket Wireless antenna transceivers and cables Display panels 14.1-inch, WXGA, SVA display panel with BrightView For use with V3200 models, BV panel...
Page 84: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Mass Storage Devices 3–20 Maintenance and Service Guide...
Page 85 Spare Part Number Information Item Description Hard drives (include frame and connector) 5400-rpm, 160-GB 5400-rpm, 120-GB 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB Optical drives DVD/CD-RW Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe USB digital drive (not illustrated) Maintenance and Service Guide...
Page 86: Plastics Kit
Illustrated Parts Catalog 3.5 Plastics Kit Plastics Kit Contents Spare Part Number Information Item Description Plastics Kit Includes: Mini Card compartment cover (includes 1 captive screw, secured by a C-clip) Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 2 captive screws, secured by C-clips) ExpressCard slot bezel...
Page 87: Cable Kit
3.6 Cable Kit Cable Kit Contents Spare Part Number Information Item Description Cable Kit Includes: LED board cable TouchPad cable USB board cable (includes num lock light cable) Bluetooth module cable Maintenance and Service Guide Table 3-5 Cable Kit Illustrated Parts Catalog Spare Part Number 430474-001...
Page 88: Miscellaneous
Composite S-Video and audio input cable DVB-T TV tuner DVB-T TV tuner antenna Earbud headset HP 65-W AC Adapter HP 90-W AC adapter, use with V3200 models HP Remote Control RF cable RF input adapter cable USB infrared receiver USB travel mouse...
Page 89 Spare Parts: Miscellaneous (not illustrated) (Continued) Description TV tuner antenna Remote control, ExpressCard (EMEA) Carrying case HP Remote Control Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” specifications and usage) ■ Phillips PM3.0×3.0 screw ■ Phillips PM2.5×9.0 screw ■...
Page 90 Illustrated Parts Catalog Spare Parts: Miscellaneous (not illustrated) (Continued) Description Power cords For use in: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Brazil Canada, French Canada, Latin America, Thailand, and the United States Denmark Hong Kong and the United Kingdom...
Page 91: Sequential Part Number Listing
3.8 Sequential Part Number Listing Spare Parts: Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 364727-001 USB digital drive (not illustrated) 371693-003 Earbud headset 383496-001 Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States 383496-011 Power cord for use in Australia and New Zealand 383496-021...
Page 92 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) 407313-001 HP Remote Control 407940-001 RF input adapter cable 407941-001 Analog TV tuner 408483-001 USB infrared receiver 408485-001 RF cable 409407-001 802.11b/g WLAN Mini Card module for use with computer...
Page 93 802.11a/b/g WLAN Mini Card module for use with computer models using Intel processors in the ROW countries or regions listed below: China Ecuador Haiti 409515-001 HP 90-W AC adapter, use with V3200 models 409843-001 HP 65-W AC Adapter 412175-001 DVB-T TV tuner 412176-001 DVB-T TV tuner antenna 416376-001 802.11b/g WLAN Mini Card module for use with computer...
Page 94 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 4170356-001 PM/G72M-V system board for use with full-featured computer models using Intel processors 417036-001 GM system board for use with full-featured computer models using Intel processors 417037-001 GMZ system board for use with defeatured computer models using Intel processors...
Page 95 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417056-001 5400-rpm, 60-GB hard drive (includes frame and connector) 417057-001 5400-rpm, 80-GB hard drive (includes frame and connector) 417058-001 5400-rpm, 100-GB hard drive (includes frame and connector) 417059-001 5400-rpm, 120-GB hard drive for use only with computer models using Intel processors (includes frame and connector) 417063-001 DVD/CD-RW Combo Drive...
Page 96 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 417069-101 Keyboard for use with computer models using AMD processors in Sweden/Finland 417069-121 Keyboard for use with computer models using AMD processors in French Canada 417069-161 Keyboard for use with computer models using AMD processors in Latin America 417069-281...
Page 97 417111-001 Display Label Kit 417112-001 ExpressCard assembly 417114-001 Fan/heat sink assembly mounting bracket 417330-001 HP xb3000 Expansion Base 418162-001 Carrying case 430326-001 Expansion hub 430453-001 802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, United Arab Emirates, Ukraine.
Page 98 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 430459-001 Display panel 430460-001 5400-rpm, 40-GB hard drive (includes frame and connector) 430461-001 Power connector cable for use only with computer models using Intel processors 430462-001 Power connector cable for use with UMA system boards 430463-001 Fan/heat sink assembly (include thermal pads) for use on...
Page 99 431852-001 Modem module for use with computer models using AMD processors 431881-001 Display lid switch module 435743-001 HP Remote Control 435836-001 USB travel mouse 435837-001 AMD Turion TL-56, 1.80-GHz processor, for V3200 models 435838-001 Mobile AMD Sempron 3500+ (1.80-GHz) processor, for...
Page 100 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) 439129-001 Infrared emitter 439130-001 TV tuner, ExpressCard 439131-001 TV tuner antenna 439254-001 Remote control - ExpressCard (EMEA) 440768-001 System board, dv2100 for use with full-featured models 440769-001 System board, dv2100 for use with defeatured models 440770-001 802.11b/g WLAN Mini Card module for use in the countries or regions listed below.
Page 101 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 441317-051 Keyboard for use only with computer models using Intel processors in France 441317-061 Keyboard for use only with computer models using Intel processors in Italy 441317-071 Keyboard for use only with computer models using Intel processors in Spain 441317-081 Keyboard for use only with computer models using...
Page 102 Illustrated Parts Catalog Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 441317-281 Keyboard for use only with computer models using Intel processors in Thailand 441317-291 Keyboard for use in Japan 441317-A41 Keyboard for use only with computer models using Intel processors in Belgium 441317-AB1 Keyboard for use only with computer models using...
Page 103: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■...
Page 104: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 105: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 106: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 107: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 108: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 109: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 110: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 111: Removal And Replacement Procedures
Appendix A, “Screw Listing,” screw sizes, locations, and usage. 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 5–1...
Page 112: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery Hard Drive RTC Battery Computer Feet Memory Module Mini Card Module Ä...
Page 113 Disassembly Sequence Chart (Continued) Section Description 5.10 Keyboard 5.11 Switch Cover 5.12 Display Assembly Display bezel Display inverter Display hinges Display lid switch module Display panel Wireless antenna transceivers Microphones 5.13 Top Cover 5.14 TouchPad 5.15 Wireless Switch Board 5.16 Modem Module 5.17 Audio/Infrared Board...
Page 114: Preparing The Computer For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 115 b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 up and swing it back. d. Remove the battery. Removing the Battery Reverse the above procedure to install the battery.
Page 116: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information For use only with computer models using Intel processors: 5400-rpm, 160-GB 5400-rpm, 120-GB For use with all computer models: 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB 1.
Page 117 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the left side of the cover 2 and swing it to the right. 4. Remove the hard drive cover. ✎ The hard drive cover is included in the Plastics Kit, spare part number 417074-001.
Page 118 Removal and Replacement Procedures 5. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer. 6. Use the mylar tab 2 to lift the hard drive 3 until it disconnects from the computer. 7. Remove the hard drive from the hard drive bay. Removing the Hard Drive 5–8 Maintenance and Service Guide...
Page 119 8. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive frame to the hard drive. 9. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Page 120: Rtc Battery
Removal and Replacement Procedures 5.5 RTC Battery RTC Battery Spare Part Number Information RTC battery 1. Prepare the computer for disassembly (refer to 2. Remove the hard drive cover 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 121: Computer Feet
Removal and Replacement Procedures 5.6 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 417096-001. The feet attach to the base enclosure in the locations illustrated below. Replacing the Computer Feet Maintenance and Service Guide 5–1 1...
Page 122: Memory Module
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information PC2-5300, 667-MHz 1024-MB 512-MB 256-MB PC2-4200, 533-MHz 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly (refer to 5–12 417055-001 417054-001 417503-001 417052-001 417051-001 417050-001 Section Maintenance and Service Guide 5.3).
Page 123 2. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the right edge of the memory module compartment cover 2, and then swing it to the left. 4. Remove the memory module compartment cover. ✎...
Page 124 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. ✎...
Page 125: Mini Card Module
5.8 Mini Card Module Mini Card Module Spare Part Number Information For use with computer models using Intel processors: ■ 802.11b/g WLAN module for use in the MOW 1 countries or regions listed below: Antigua & Canada Barbuda Chile Argentina Dominican Australia Bahamas...
Page 126 Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) ■ 802.11a/b/g WLAN module for use in the ROW countries or regions listed below: China Honduras Ecuador Pakistan Haiti Peru For use with computer models using AMD processors: ■...
Page 127 1. Prepare the computer for disassembly 2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the Mini Card compartment cover to the computer. 3. Lift the right edge of the Mini Card compartment cover 2, and then swing it to the left. 4.
Page 128 Removal and Replacement Procedures 5. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables, then disconnect the cables 1 from the module. 6. Remove the two Phillips PM2.0×3.0 screws 2 that secure the Mini Card module to the computer.
Page 129: Optical Drive
5.9 Optical Drive Optical Drive Spare Part Number Information DVD/CD-RW Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe 1. Prepare the computer for disassembly 2. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer.
Page 130 Removal and Replacement Procedures 6. Position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. 8. Remove the optical drive 2. Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive.
Page 131: Keyboard
5.10 Keyboard Keyboard Spare Part Number Information For use with all computer models: Denmark France French Canada Germany International Israel Italy For use only with computer models using Intel processors: Belgium Brazil European Greece Japan Nordic Portugal For use only with computer models using AMD processors: Denmark France French Canada...
Page 132 Removal and Replacement Procedures 2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws 3. Turn the computer display-side up with the front panel toward you. 4. Open the computer as far as possible. 5–22 Maintenance and Service Guide...
Page 133 5. Slide the keyboard 1 back to release the tabs on the front of the keyboard from the top cover. 6. Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide Removal and Replacement Procedures...
Page 134 Removal and Replacement Procedures 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable 8. Remove the keyboard. Reverse the above procedure to install the keyboard. 5–24 Maintenance and Service Guide...
Page 135: Switch Cover
5.1 1 Switch Cover Switch Cover Spare Part Number Information For use with full-featured computer models For use with defeatured computer models 1. Prepare the computer for disassembly 2. Remove the keyboard 3. Close the computer. Maintenance and Service Guide Removal and Replacement Procedures (Section (Section...
Page 136 Removal and Replacement Procedures 4. Turn the computer upside down with the front panel toward you. 5. Remove the two Phillips PM2.5×9.0 screws 1 and the silver Phillips PM2.5×5.0 screw 2 that secure the switch cover to the computer. Removing the Switch Cover Screws 5–26 Maintenance and Service Guide...
Page 137 6. Turn the computer display-side up with the front toward you. 7. Open the computer as far as possible. 8. Disconnect the power button board cable 1 from the system board. 9. Release the ZIF connector to which the LED board cable 2 is connected and disconnect the cable from the system board.
Page 138 Removal and Replacement Procedures 10. Lift the front edge of the switch cover 1 to disengage it from the computer. 11. Remove the switch cover 2. Removing the Switch Cover 5–28 Maintenance and Service Guide...
Page 139 12. If it is necessary to replace the power button board, remove the two Phillips PM2.0×3.0 screws 1 that secure the board to the switch cover, and then remove the power button board 2. 13. If it is necessary to replace the LED board cable, release the ZIF connector 3 to which the cable is connected and disconnect the cable 4 from the LED board.
Page 140: Display Assembly
Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information 14.0-inch, WXGA display assembly (includes wireless antenna transceivers and cables) 1. Prepare the computer for disassembly 2. Disconnect the Mini Card WLAN antenna cables from the Mini Card WLAN module 3.
Page 141 4. Turn the computer display-side up with the front toward you. 5. Open the display as far as possible. 6. Disconnect the following cables: 1 Display cable 2 Display lid switch module cable 3 Microphone cable 7. Remove the wireless antenna cables 4 from the hole in the system board.
Page 142 Removal and Replacement Procedures CAUTION: Support the display assembly when removing the following Ä screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 8. Remove the five Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer.
Page 143 10. Remove the following: 1 Six rubber screw covers 2 Two rubber screw covers 3 Eight Phillips PM2.5×7.0 screws ✎ There are two different sizes of display bezel rubber screw covers. The thicker covers 2 should be installed in the bottom center screw holes.
Page 144: Display Assembly Subcomponents
Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Plastics Kit For use with full-featured computer models For use with defeatured computer models Includes: ■ Display bezel ■ Display enclosure 11. Flex the insides edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.
Page 145 Display Assembly Subcomponents Spare Part Number Information Display inverter 13. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the inverter to the display enclosure. 14. Remove the inverter 2 from the display enclosure. 15. Disconnect the display cable 3 and the backlight cable 4 from the display inverter.
Page 146 Removal and Replacement Procedures 16. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the inverter to the inverter bracket. 17. Remove the inverter 2 from the bracket. Removing the Display Inverter 5–36 Maintenance and Service Guide...
Page 147 Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit 18. Remove the black Phillips PM2.5×5.0 screw 1 that secures each hinge to the display enclosure. 19. Slide the hinges 2 back to release them from the display enclosure. 20. Remove the display hinges 3. Removing the Display Hinges Maintenance and Service Guide Removal and Replacement Procedures...
Page 148 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display lid switch module 21. Remove the black Phillips PM2.5×5.0 screw 1 that secures the display lid switch module to the display enclosure. 22. Remove the display lid switch module 2. Removing the Display Lid Switch Module 5–38 431881-001...
Page 149 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information 14.0-inch, WXGA, SVA display panel with BrightView 430459-001 23. Remove the display panel from the display enclosure. Removing the Display Panel Maintenance and Service Guide 5–39...
Page 150 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 24. If it is necessary to replace the wireless transceivers and cables, remove the two Phillips PM2.5×4.0 screws 1 that secure the left and right transceivers to the display enclosure. 25.
Page 151 ✎ The microphone and cable are included in the Display Cable Kit, spare part number 430904-001. 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built in to the display enclosure lining that secure the microphones and cables to the display enclosure.
Page 152: Top Cover
Removal and Replacement Procedures 5.13 Top Cover Top Cover Spare Part Number Information Top cover (include TouchPad) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏ Optical drive ❏ Keyboard ❏...
Page 153 Removal and Replacement Procedures 3. Remove the two Phillips PM2.0×3.0 screws 1 and the four Phillips PM2.0×4.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 Maintenance and Service Guide 5–43...
Page 154 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board. Disconnecting the TouchPad Cable 5–44 Maintenance and Service Guide...
Page 155 6. Remove the two Phillips PM2.0×4.0 screws 1 and the Phillips PM2.5×9.0 screw 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 3 7. Lift up the front edge of the top cover and remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
Page 156: Touchpad
Removal and Replacement Procedures 5.14 TouchPad TouchPad Spare Part Number Information TouchPad TouchPad bracket TouchPad cable 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏ Optical drive ❏ Keyboard ❏ Switch cover ❏...
Page 157 Removal and Replacement Procedures 2. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the TouchPad board. Removing the TouchPad Cable Maintenance and Service Guide 5–47...
Page 158 Removal and Replacement Procedures 3. Remove the five Phillips PM2.0×3.0 screws 1 that secure the TouchPad bracket to the top cover. 4. Remove the TouchPad bracket 2 and TouchPad board 3 from the top cover. ✎ When removing the TouchPad bracket and TouchPad board, make note of the location of the TouchPad button actuators 4.
Page 159 5. Remove the two Phillips PM2.0×2.0 screws 1 that secure the TouchPad board to the TouchPad bracket. 6. Remove the TouchPad board 2 from the TouchPad bracket. Removing the TouchPad Board Reverse the above procedure to install the TouchPad. Maintenance and Service Guide Removal and Replacement Procedures 5–49...
Page 160: Wireless Switch Board
Removal and Replacement Procedures 5.15 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board (includes wireless switch board cable) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏...
Page 161 2. Disconnect the wireless switch board cable 1 from the system board. 3. Remove the two Phillips PM2.0×3.0 screws 2 that secure the wireless switch board to the computer. 4. Remove the wireless switch board 3. Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board.
Page 162: Modem Module
Removal and Replacement Procedures 5.16 Modem Module Modem Module Spare Part Number Information For use with computer models using Intel processors For use with computer models using AMD processors 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏...
Page 163 2. Disconnect the modem module cable 1 from the modem module. 3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the modem module to the system board. 4. Lift up on the front of the modem module 3 to disconnect it from the system board.
Page 164: Audio/Infrared Board
Removal and Replacement Procedures 5.17 Audio/Infrared Board Audio/Infrared Board Spare Part Number Information Audio/infrared board (includes audio/infrared board cable) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏ Optical drive ❏...
Page 165 2. Release the ZIF connector to which the audio/infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures the audio/infrared board to the computer. 4. Lift the rear edge of the audio/infrared board 3 and swing it forward until the audio connectors disengage from the base enclosure.
Page 166: Bluetooth Module
Removal and Replacement Procedures 5.18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏ Optical drive ❏...
Page 167 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the Bluetooth module 2. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide Removal and Replacement Procedures 5–57...
Page 168: Usb Board
Removal and Replacement Procedures 5.19 USB Board USB Board Spare Part Number Information USB board (includes USB board cable) 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏ Optical drive ❏...
Page 169 2. Disconnect the USB board cable 1 from the system board. 3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures the USB board to the computer. 4. Lift the USB board 3 straight up to remove it from the computer.
Page 170: Speaker Assembly
Removal and Replacement Procedures 5.20 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Mini Card compartment cover ❏ Optical drive ❏ Keyboard ❏ Switch cover ❏...
Page 171 2. Disconnect the speaker cable 1 from the system board. 3. Remove the four Phillips PM2.5×4.0 screws 2 that secure the speakers to the computer. 4. Lift the speakers 3 straight up to remove them from the computer. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly.
Page 172: System Board
Removal and Replacement Procedures 5.21 System Board System Board Spare Part Number Information For use only with computer models using Intel processors: PM/G72M-V for use with full-featured computer models using Intel processors GM for use with full-featured computer models using Intel processors GMZ for use with defeatured computer models using Intel processors...
Page 173 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Keyboard ❏ Switch cover ❏ Display assembly ❏ Top cover ❏ Wireless switch board ❏ Audio/infrared board ❏ Bluetooth module ❏ USB board 2.
Page 174 Removal and Replacement Procedures 3. Disconnect the power connector cable 1 from the system board. 4. Remove the two black Phillips PM2.5×5.0 screws 2 that secure the system board to the top cover. Removing the System Board Screws 5–64 Maintenance and Service Guide...
Page 175 5. Use the optical drive connector 1 to lift the right side of the system board until it rests at an angle. 6. Slide the system board 2 to the right until the connectors on the left side of the system board disengage from the base enclosure.
Page 176 Removal and Replacement Procedures 8. If it is necessary to replace the modem cable, remove the modem cable 1 from the routing channel in the base enclosure. 9. Remove the modem connector 2 from the clips in the base enclosure. Removing the Modem Cable 10.
Page 177: Expresscard Assembly
5.22 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 1. Prepare the computer for disassembly remove the following components: ❏ Hard drive ❏ Optical drive ❏ Keyboard ❏ Switch cover ❏ Display assembly ❏ Top cover ❏ Wireless switch board ❏...
Page 178 Removal and Replacement Procedures 3. Lift the insulation material 1 from the system board to expose the ExpressCard assembly rear screws. 4. Remove the two Phillips PM2.0×4.0 screws 2 and the two Phillips PM2.0×8.0 screws 3 that secure the ExpressCard assembly to the system board. Removing the Fan/Heat Sink Assembly 5–68 Maintenance and Service Guide...
Page 179 5. Turn the system board right-side up with the front toward you. 6. Remove the ExpressCard assembly from the system board. Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly. Maintenance and Service Guide Removal and Replacement Procedures 5–69...
Page 180: Fan/Heat Sink Assembly
Removal and Replacement Procedures 5.23 Fan/Heat Sink Assembly Fan/Heat Sink Assembly Spare Part Number Information For use with computer models using Intel processors: ■ For use on UMA system boards ■ For use on discrete system boards For use with computer models using AMD processors 1.
Page 181 Removal and Replacement Procedures 2. Turn the computer upside down with the front toward you. 3. Disconnect the fan cable from the system board. Disconnecting the Fan Cable Maintenance and Service Guide 5–71...
Page 182 Removal and Replacement Procedures ✎ Steps 4 and 5 apply only to computer models using Intel processors. 4. Loosen the four Phillips PM2.0×13.0 screws 1 and the Phillips PM2.0×9.0 screw 2 that secure the fan/heat sink assembly to the system board. 5.
Page 183 ✎ Steps 6 and 7 apply only to computer models using AMD processors. 6. Loosen the Phillips PM2.0×9.0 screw 1 and the four Phillips PM2.0×13.0 screws 2 that secure the fan/heat sink assembly to the system board. 7. Remove the fan/heat sink assembly 3 from the system board. Removing Fan/Heat Sink Assembly Maintenance and Service Guide Removal and Replacement Procedures...
Page 184 Removal and Replacement Procedures ✎ The following note applies only to computer models using Intel processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3, video memory chip 2, and processor 4 each time the fan/heat sink assembly is removed. Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Page 185 Removal and Replacement Procedures ✎ The following note applies only to computer models using AMD processors: The thermal pads should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 and 3, video memory chip 2, and processor 4 each time the fan/heat sink assembly is removed. Thermal pads should be installed on all surfaces before the fan/heat sink assembly is reinstalled.
Page 186 Removal and Replacement Procedures ✎ The following note applies only to computer models using Intel processors: The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.
Page 187 Removal and Replacement Procedures ✎ The following note applies only to computer models using AMD processors: The fan/heat sink assembly mounting bracket should be replaced as shown in the following illustration when installing the fan/heat sink assembly. The fan/heat sink assembly mounting bracket is available using spare part number 417114-001.
Page 188: Processor
Removal and Replacement Procedures 5.24 Processor Processor Spare Part Number Information Intel Core Duo T7200 (2.00-GHz), use with V3200 models Intel Core Duo T5600 (1.83-GHz), use with V3200 models Intel Core Duo T5500 (1.66-GHz), use with V3200 models Intel Core Duo T5200 (1.60-GHz), use with V3200 models Intel Core Duo T2600 (2.16-GHz) Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz)
Page 189 ❏ Keyboard ❏ Switch cover ❏ Display assembly ❏ Top cover ❏ Wireless switch board ❏ Audio/infrared board ❏ Bluetooth module ❏ USB board ❏ System board ❏ Fan/heat sink assembly ✎ Steps 2 and 3 apply only to computer models using Intel processors.
Page 190 Removal and Replacement Procedures 2. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
Page 191 ✎ Steps 4 and 5 apply only to computer models using AMD processors. 4. Turn the processor locking screw 1 one-half turn counterclockwise until you feel a click. 5. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
Page 192 This chapter provides physical and performance specifications. Dimensions Length Width Height (varies front to rear) Weight (varies by configuration) Stand-alone power requirements Operating voltage Operating current Temperature Operating* Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Maintenance and Service Guide Specifications...
Page 193 Specifications Shock Operating Nonoperating Random Vibration Operating Nonoperating *Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued) 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.50 g zero-to-peak, 10 Hz to 500 Hz,...
Page 194 14.0-inch, WXGA, SVA Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 27.94 cm 20.83 cm 35.56 cm Up to 16.8 million 250:1 180 nits typical 0.279 ×...
Page 195: Hard Drives
Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks† Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start > Help and Support > Contact support. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 196 Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks† Disk rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. For details, consult technical support by selecting Start > Help and Support > Contact support. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 197 Specifications Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 6–6 Table 6-4 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Maintenance and Service Guide 0.79 in 3.70 in...
Page 198 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Maintenance and Service Guide Table 6-5 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 199 Specifications DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–8 Table 6-5 1.2 mm (0.047 in) 0.74 µm CD media...
Page 200 CD-RW Double-Layer Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Maintenance and Service Guide Table 6-6 DVD±RW/R and Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2)
Page 201 Specifications CD-RW Double-Layer Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time 6–10 Table 6-6...
Page 202: System Dma
Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Maintenance and Service Guide Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for ExpressCard Not assigned Not assigned Specifications 6–1 1...
Page 203: System Interrupts
Specifications Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6–12 Table 6-8 System Interrupts System Function System timer Quick Launch buttons Cascaded USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio...
Page 204 System Interrupts (Continued) Hardware IRQ IRQ12 IRQ13 IRQ14 IRQ15 IRQ17 IRQ17 IRQ17 IRQ19 IRQ19 IRQ19 IRQ20 IRQ20 IRQ21 IRQ21 IRQ21 IRQ22 IRQ23 *Default configuration ✎ ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide Table 6-8 System Function Synaptics PS/2 port pointing device Numeric data processor...
Page 205 Specifications I/O Address (hex) 0x00000000-0x00000CF7 0x00000000-0x00000CF7 0x00000020-0x00000021 0x0000002E-0x0000002F 0x00000040-0x00000043 0x00000060-0x00000060 0x00000061-0x00000061 0x00000062-0x00000062 0x00000064-0x00000064 0x00000066-0x00000066 0x00000070-0x00000071 0x00000072-0x00000073 0x00000080-0x0000008F 0x00000092-0x00000092 0x000000A0-0x000000A1 0x000000B0-0x000000B1 0x000000C0-0x000000DF 0x000000F0-0x000000FE 0x00000170-0x00000177 6–14 Table 6-9 System I/O Addresses System Function (shipping configuration) PCI bus Direct memory access controller Programmable interrupt controller System board resources System timer Quick Launch Buttons...
Page 206 System I/O Addresses (Continued) I/O Address (hex) 0x000001F0-0x000001F7 0x00000220-0x0000022F 0x00000274-0x00000277 0x00000279-0x00000279 0x00000280-0x00000293 0x00000376-0x00000376 0x000003B0-0x000003BB 0x000003B0-0x000003BB 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003F6-0x000003F6 0x0000040B-0x0000040B 0x000004D0-0x000004D1 0x000004D6-0x000004D6 0x00000530-0x00000537 0x00000870-0x0000087F 0x00000A79-0x00000A79 0x00000C00-0x00000C01 0x00000C14-0x00000C14 0x00000C50-0x00000C52 0x00000C6C-0x00000C6C Maintenance and Service Guide Table 6-9 System Function (shipping configuration) Primary IDE Channel System board resources ISAPNP Read Data Port ISAPNP Read Data Port...
Page 207 Specifications System I/O Addresses (Continued) I/O Address (hex) 0x00000C6F-0x00000C6F 0x00000CD4-0x00000CD5 0x00000CD6-0x00000CD7 0x00000CD8-0x00000CDF 0x00000D00-0x0000FFFF 0x00000F40-0x00000F47 0x00001080-0x00001080 0x00008000-0x0000805F 0x00008100-0x000081FF 0x00008400-0x0000840F 0x00008410-0x0000841F 0x00009000-0x00009FFF 0x00009000-0x00009FFF 0x0000A000-0x0000A0FF 0x0000F000-0x0000FFFF 0x0000FD00-0x0000FDFF 0x0000FE00-0x0000FEFF 6–16 Table 6-9 System Function (shipping configuration) System board resources System board resources System board resources System board resources PCI bus System board resources...
Page 208: System Memory Map
Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF 0xF6C00000-0xFABFFFFF 0xD4000000-0xD4000FFF 0xD4001000-0xD4001FFF 0xD4002000-0xD4002FFF 0xD4003000-0xD40033FF 0xFFF80000-0xFFFFFFFF 0xE0000000-0xE03FFFFF 0xE0000000-0xE03FFFFF 0x0000-0x0FFF 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF 0xFFEFE000-0xFFEFEFFF Maintenance and Service Guide Table 6-10 System Memory Map System Function (shipping configuration) PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series...
Page 209 Specifications System Memory Map (Continued) Memory Map Address (hex) 0xF2C00000-0xF6BFFFFF 0xD4206000-0xD4207FFF 0xD4209000-0xD42090FF 0xD4208C00-0xD4208CFF 0xD4208800-0xD42088FF 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xD6000-0xD7FFF 0xDC000-0xDDFFF 0xDD000-0xDDFFF 0xE0000-0xFFFFF 0x40000000-0xFFFFFFFF 6–18 Table 6-10 System Function (shipping configuration) Texas Instruments PCIxx21/x515 Cardbus Controller Texas Instruments PCIxx21 Integrated FlashMedia Controller SDA Standard Compliant SD Host Controller SDA Standard Compliant SD Host Controller...
Page 210: Screw Listing
This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 417109-001, and the Display Screw Kit, spare part number 417105-001. Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4)
Page 211 Screw Listing Black Phillips PM2.0×5.0 Captive Screw Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C-clips;...
Page 212 Black Phillips PM2.5×5.0 Screw Where used: 2 screws that secure the hard drive to the computer (documented in Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm Section...
Page 213 Screw Listing Black Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the display inverter bracket to the display assembly (documented in Section Black Phillips PM2.5×5.0 Screw Locations A–4 Table A-3 Color Qty. Black 5.12) Length Thread 5.0 mm 2.5 mm Maintenance and Service Guide Head...
Page 214 Black Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the display inverter to the display inverter bracket (documented in Section Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Black 5.12) Screw Listing Length Thread 5.0 mm 2.5 mm...
Page 215 Screw Listing Black Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the display hinges to the display assembly (documented in Section 5.12) Black Phillips PM2.5×5.0 Screw Locations A–6 Table A-3 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width...
Page 216 Black Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the display lid switch module to the display enclosure (documented in Section Black Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table A-3 Color Qty. Black 5.12) Screw Listing Length Thread 5.0 mm...
Page 217 Screw Listing Black Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section Black Phillips PM2.5×5.0 Screw Locations A–8 Table A-3 Color Qty. Black 5.12) Length Thread 5.0 mm 2.5 mm Maintenance and Service Guide Head...
Page 218 Black Phillips PM2.5×5.0 Screw (Continued) Where used: 2 screws that secure the system board to the computer (documented in Section 5.21) Black Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table A-3 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width...
Page 219 Screw Listing Where used: 2 screws that secure the Mini Card module to the computer (documented in Section 5.8) Phillips PM2.0×3.0 Screw Locations A–10 Table A-4 Phillips PM2.0×3.0 Screw Color Qty. Black Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 220 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 3.0 mm Screw Listing Head Thread Width...
Page 221 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the power button board to the switch cover (documented in Section 5.11) Phillips PM2.0×3.0 Screw Locations A–12 Table A-4 Color Qty. Length Black 3.0 mm Maintenance and Service Guide Head Thread Width...
Page 222 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 3.0 mm Screw Listing Head Thread Width 2.0 mm 4.0 mm...
Page 223 Screw Listing Phillips PM2.0×3.0 Screw (Continued) Where used: 5 screws that secure the TouchPad to the top cover (documented in Section 5.14) Phillips PM2.0×3.0 Screw Locations A–14 Table A-4 Color Qty. Length Black 3.0 mm Maintenance and Service Guide Head Thread Width 2.0 mm...
Page 224 Phillips PM2.0×3.0 Screw (Continued) Where used: 2 screws that secure the wireless switch board to the computer (documented in Section 5.15) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 3.0 mm Screw Listing Head Thread Width 2.0 mm...
Page 225 Screw Listing Where used: One screw that secures the optical drive to the computer (documented in Section 5.9 Phillips PM2.5×7.0 Screw Location A–16 Table A-5 Phillips PM2.5×7.0 Screw Color Qty. Black Length Thread 7.0 mm 2.5 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 226 Phillips PM2.5×7.0 Screw (Continued) Where used: 3 screws that secure the keyboard to the computer (documented in Section 5.10) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm A–17...
Page 227 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: 5 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations A–18 Table A-5 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 228 Phillips PM2.5×7.0 Screw (Continued) Where used: 8 screws that secure the display bezel to the display assembly (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 229 Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: One screw that secures the top cover to the computer (documented in Section 5.13) Phillips PM2.5×7.0 Screw Location A–20 Table A-5 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 230 Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.11) Phillips PM2.5×9.0 Screw Locations Maintenance and Service Guide Table A-6 Phillips PM2.5×9.0 Screw Color Qty. Black Screw Listing Length Thread 9.0 mm 2.5 mm Head Width 4.0 mm...
Page 231 Screw Listing Phillips PM2.5×9.0 Screw (Continued) Where used: One screw that secures the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Location A–22 Table A-6 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 232 Phillips PM2.5×9.0 Screw (Continued) Where used: 6 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.5×9.0 Screw Locations Maintenance and Service Guide Table A-6 Color Qty. Length Black 9.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
Page 233 Screw Listing Phillips PM2.5×9.0 Screw (Continued) Where used: One screw that secures the top cover to the computer (documented in Section 5.13) Phillips PM2.5×9.0 Screw Location A–24 Table A-6 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 234 Silver Phillips PM2.5×5.0 Screw Where used: One screw that secures the switch cover to the computer (documented in Section 5.11) Silver Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table A-7 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 235 Screw Listing Silver Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the audio/infrared board to the computer (documented Section 5.17) Silver Phillips PM2.5×5.0 Screw Location A–26 Table A-7 Color Qty. Length Silver 5.0 mm Maintenance and Service Guide Head Thread Width...
Page 236 Silver Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the USB board to the computer (documented in Section 5.19) Silver Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table A-7 Color Qty. Length Silver 5.0 mm Screw Listing Head Thread Width...
Page 237 Screw Listing Where used: 4 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations A–28 Table A-8 Phillips PM2.0×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.5 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 238 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the top cover to the computer (documented in Section 5.13) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table A-8 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
Page 239 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the modem module to the computer (documented in Section 5.16) Phillips PM2.0×4.0 Screw Locations A–30 Table A-8 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 240 Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the ExpressCard assembly to the system board (documented in Section Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table A-8 Color Qty. Black 5.22) Screw Listing Length Thread 4.0 mm 2.5 mm Head Width...
Page 241 Screw Listing Where used: 2 screws that secure the TouchPad board to the TouchPad bracket (documented in Section Phillips PM2.0×2.0 Screw Locations A–32 Table A-9 Phillips PM2.0×2.0 Screw Color Qty. Silver 5.14) Length Thread 2.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 242 Where used: 4 screws that secure the speaker assembly to the computer (documented in Section 5.20) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-10 Phillips PM2.5×4.0 Screw Color Qty. Black Screw Listing Length Thread 4.0 mm 2.5 mm Head Width 4.0 mm...
Page 243 Screw Listing Where used: 2 screws that secure the ExpressCard assembly to the system board (documented in Section Phillips PM2.0×8.0 Screw Locations A–34 Table A-11 Phillips PM2.0×8.0 Screw Color Qty. Black 5.22) Length Thread 8.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 244 Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Where used: 4 screws that secure the fan/heat sink assembly to the system board on computer models using Intel processors (documented in Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations Maintenance and Service Guide Table A-12 Color Qty.
Page 245 Screw Listing Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Where used: 4 screws that secure the fan/heat sink assembly to the system board on computer models using AMD processors (documented in Phillips PM2.0×13.0 Spring-Loaded Shoulder Screw Locations A–36 Table A-12 (Continued) Color Qty.
Page 246 Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Where used: One screw that secures the fan/heat sink assembly to the system board on computer models using Intel processors (documented in Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location Maintenance and Service Guide Table A-13 Color Qty.
Page 247 Screw Listing Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Where used: One screw that secures the fan/heat sink assembly to the system board on computer models using AMD processors (documented in Phillips PM2.0×9.0 Spring-Loaded Shoulder Screw Location A–38 Table A-13 (Continued) Color Qty.
Page 248: Recovering System Information
Backup and Recovery in Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Backing up your information regularly to protect your important system files.
Page 249: Backing Up Your Information
Backup and Recovery in Windows XP Backing Up Your Information When to Back Up ■ On a regularly scheduled basis ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored ■ Before you add or modify hardware or software Backup Suggestions ■...
Page 250: Using System Restore Points
Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 251: Restoring To A Previous Date And Time
Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > System Restore. The System Restore window opens.
Page 252 ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
Page 253: Reinstalling Software Programs And Drivers
Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.
Page 254: Reinstalling Programs From Discs
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery.
Page 255: Recovering From The Recovery Discs
Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive...
Page 256 If you want to perform a destructive recovery: ✎ A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b.
Page 257: Updating Reinstalled Software
Backup and Recovery in Windows XP 4. Click OK. 5. At the System Recovery screen, click Advanced Options. 6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software.
Page 258: Windows Vista
Backup and Recovery in Recovering System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ■ Back up your information regularly to protect your important system files.
Page 259 Backup and Recovery in Windows Vista Backing up Your Information When to Back Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically. ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Backup Suggestions ■...
Page 260 Using System Restore Points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
Page 261 Backup and Recovery in Windows Vista Restoring to a Previous Date and Time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Maintenance > System.
Page 262 ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1.
Page 263 Backup and Recovery in Windows Vista ■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings. Reinstalling Preinstalled Programs and Drivers 1.
Page 264 Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. ✎...
Page 265 Backup and Recovery in Windows Vista ❏ Restart the computer and press for recovery” message is displayed on the screen. Then select Recovery Manager. Recovery Manager opens. 2. Click Advanced Options. 3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The Recovery Manager Advanced Options menu provides the...
Page 266 Backup and Recovery in Windows Vista Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start >...
Page 267 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact...
Page 268 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. ✎ Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions.
Page 269 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 270 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 271 Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide D–5...
Page 272 Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel D–6 Maintenance and Service Guide...
Page 273 Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide D–7...
Page 274 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame D–8 Maintenance and Service Guide...
Page 275 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
Page 276 Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 277 Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide D–1 1...
Page 278 Display Component Recycling WARNING: The backlight contains mercury. Caution should be Å exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 279 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
Page 280 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. D–14 Maintenance and Service Guide...
Page 281: Connector Pin Assignments
Connector Pin Assignments Signal +5 VDC Data – Maintenance and Service Guide Table E-1 Universal Serial Bus Signal Data + Ground E–1...
Page 282 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused E–2 Table E-2 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 283 Signal TV-Ground TV-CVBS TV-Ground TV-Ground Maintenance and Service Guide Connector Pin Assignments Table E-3 S-Video-Out Signal TV-CD TV-Ground TV-YD E–3...
Page 284: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog E–4 Table E-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 285 Signal Unused Ring Maintenance and Service Guide Table E-5 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments E–5...
Page 286 Connector Pin Assignments Signal Audio signal in Audio signal in Signal Audio out, left channel Audio out, right channel E–6 Table E-6 Audio-In (Microphone) Table E-7 Audio-Out (Headphone) Signal Ground Signal Ground Maintenance and Service Guide...
Page 287: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 288: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries or regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■...
Page 289 Country/Region-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Page 290 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 291 1394 port 1–10 AC adapter, spare part numbers 3–24 analog TV tuner, spare part number 3–24 arrow keys 1–12 audio troubleshooting 2–33 audio/infrared board removal 5–54 spare part number 3–7 3–34 5–54 audio-in (microphone) jack location 1–7 pin assignments D–6 audio-out (headphone) jack location 1–7 pin assignments D–6...
Page 292 Index keyboard 1–11 left-side 1–9 rear 1–9 right-side 1–8 top 1–13 composite S-Video and audio input cable, spare part number 3–24 computer feet, locations 5–11 Computer Setup Advanced Menu 2–9 File Menu 2–7 Security Menu 2–7 Tools Menu 2–8 computer specifications 6–1 connector pin assignments external monitor D–4 headphone D–6...
Page 293 docking device, spare part number 3–24 docking device, troubleshooting 2–26 drives, preventing damage 4–3 DVB-T TV tuner antenna, spare part number 3–24 3–29 DVB-T TV tuner, spare part number 3–24 DVD/CD-RW Combo Drive OS loading problems 2–32 precautions 4–3 removal 5–19 spare part number 3–13 3–21 3–31...
Page 294 Index nonfunctioning keyboard 2–36 nonfunctioning pointing device 2–37 key 1–12 front components 1–7 keys 1–12 function grounding equipment and methods 4–7 hard drive OS loading problems 2–28 precautions 4–3 removal 5–6 spare part numbers 3–13 3–21 3–31 5–6 specifications 6–4 hard drive bay 1–17 hard drive cover illustrated 3–22...
Page 295 Memory Reader light 1–10 microphone jack location 1–7 pin assignments D–6 microphone, removal 5–41 Mini Card compartment 1–18 Mini Card compartment cover illustrated 3–22 removal 5–17 Mini Card module removal 5–15 spare part numbers 3–15 3–17 3–28 Mini Module spare part number 3–36 modem cable, removal 5–66 modem jack location 1–8...
Page 296 Index power cord set requirements E–2 spare part numbers 3–26 3–27 power management features 1–6 power, troubleshooting 2–20 processor removal 5–78 spare part number 3–36 spare part numbers 3–9 3–30 3–33 3–38 5–78 rear components 1–9 recovering from partition on hard drive Windows Vista C–7 Windows XP B–8...
Page 297 DVD/CD-RW Combo Drive 6–7 DVD±RW/R and CD-RW Combo Drive 6–9 hard drive 6–4 I/O addresses 6–14 interrupts 6–12 optical drive 6–7 system DMA 6–11 static shielding materials 4–8 S-Video-out jack location 1–10 pin assignments D–3 switch cover removal 5–25 spare part numbers 3–3 3–32 5–25 system board...
Page 298 Index Universal Serial Bus (USB) connector location 1–8 pin assignments D–1 unknown password 1–5 USB board removal 5–58 spare part number 3–11 3–32 5–58 USB board cable, illustrated 3–23 USB digital drive, spare part number 3–21 USB infrared receiver, spare part number 3–24 USB travel mouse, spare part number 3–24...

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HP Compaq V3000 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Quick Links

Troubleshooting

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Table of Contents