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HP 463777-001 Maintenance And Service Manual: Video Problems; Getting More Information

Notebook media docking station.
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Problem
Possible cause
An audio device
An audio device is connected to the
connected to the
headphone jack on the computer.
docking station
Using the headphone jack on the
does not produce
computer mutes the docking station
sound.
sound.
A microphone
A microphone is connected to the
connected to the
docking station.
computer does not
work.
A connected home
Audio is not connected properly.
entertainment
system does not
have audio.
A connected home
The home entertainment system
entertainment
may not support digital audio.
system does not
experience
surround sound.

Video problems

Problem
Possible cause
A connected home
The video cable is not connected
entertainment
correctly.
system does not
The screen image is displaying on
have video.
the computer.
The docking station is not connected
to AC power.
The computer is not docked
correctly.

Getting more information

For comprehensive information about your computer, as well as government agency and safety information
about the use of your computer, access Help and Support by selecting Start > Help and Support.
The HP Web site
Maintenance and Service Guide
provides product news and software updates.
(http://www.hp.com)
Solution
Disconnect the audio device from the headphone jack on the computer.
Either use the microphone connected to the docking station or
disconnect it.
Be sure that the docking station is properly connected to the home
entertainment system.
Be sure that your home entertainment system is S/PDIF compatible.
Solution
Disconnect and reconnect the video cable.
fn-f4
Press
on the computer to switch the image from the computer to the
external display.
Connect the AC adapter to the docking station and to an AC outlet.
Redock the computer.
Troubleshooting
2–3

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