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Motorola RNG200N User Manual Page 54

High-definition all-digital dual tuner dvr set-top.
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Troubleshooting
Problem
connected to the
RNG set-top
There is no video on
the TV screen
No graphics or
program guides
appear on the TV
screen
No closed captions
display
High-Definition All-Digital Dual Tuner DVR Set-top RNG200N • User Guide
365-095-16097-x.1 This document is uncontrolled pending incorporation in a Motorola CMS
set-top and the home theater receiver.
Verify that the home theater receiver is set to a surround sound audio mode
®
(Dolby Pro Logic
, Dolby Pro Logic II
Verify that the receiver is properly configured to work with all connected
speakers.
Verify that the TV is powered on and set to the appropriate input source for the
RNG set-top.
Verify that the RNG set-top is powered on and tuned to an authorized cable
channel.
Verify that all video cables between the RNG set-top and the TV are firmly
connected.
Verify that the coaxial cable feed is firmly connected to the RNG set-top and the
wall jack.
If the RNG set-top video output is connected to a home theater unit, verify that
the home theater unit is powered on and set to the appropriate input source.
If the RNG set-top video output is connected to a TV through an HDMI
connection, power off the TV and then power off the RNG set-top. Wait one
second and then power on the devices.
Not all HDTVs can display every output format (1080p60, 1080p30, 1080p24,
1080i, 720p, 480p, or 480i) available on the RNG set-top. To select a different
format:
• Ensure that your RNG set-top is plugged into a power outlet and is turned off.
• Press the MENU key on the front panel. Your settings are displayed on the
RNG set-top front panel display.
• Press the ▲ and ▼ keys to display the HDMI/YPbPr OUTPUT setting.
• Press the ► key to cycle through the available output formats until a picture
displays on the TV.
If you use the IEEE-1394 connection, on-screen graphics, including closed
captions and program guides, are not displayed by the RNG set-top. On-screen
graphics and captions may still be overlaid by your TV, if enabled. Alternatively,
use HDMI or component video instead.
Verify on the User Settings menu that closed captions are enabled on the RNG
set-top.
Verify that closed captions are enabled on the TV.
Note: Closed captioning may not be available on the current program.
Possible Solution
®
, Dolby Pro Logic IIx
B
®
).
45

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