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Description of problem
The unit does not perform
playback.
The copy device dose not
respond.
The camera cannot be
controlled via this unit.
The unit does not perform
the motion detection
function.
The unit cannot be
controlled via the personal
computer.
There is a camera number
with a blue screen during
split screen display.
Button operation is not
working.
Cameras cannot be
switched with the
camera number buttons.
Menus cannot be set.
••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••Troubleshooting
Please consult the following
• Is the LOCK indicator light on?
• Has the data been erased?
• Is the correct playback device selected?
• Has the recording medium been inserted correctly into the unit?
• Is the unit currently in the middle of loading the recording
medium?
• Is the correct playback device selected?
• Has the recording medium's write-protect been removed?
• Is the power supply of peripheral recording device set ON?
• Is the termination set correctly? (SCSI device only.)
• Is the copy device registered in the <Add/Remove HDD Device>
and <Add/Remove DVD/CD Drive> (System Menu
• Is the camera to be controlled connected correctly?
• Is the <PTZ Setting> menu set correctly?
• Is trigger for alarm recording of the camera number for which the
motion detection function to be executed set to "External" ?
• Is the alarm recording rate of the camera number for which the
motion detection function is executed set to "– – –"?
• Is the value set in "Motion Threshold" of the <Motion Det> menu
larger than that of "Motion Mask Settings" ?
• Is the detection area set correctly?
• Is the <COM/LAN> menu set correctly ?
• Are the unit and the personal computer connected correctly ?
• Is there a defect in the connecting cable ?
• Is the proper connecting cable being used ?
• The screen of camera number with no video signal input
appears blue even when setting for operation.
• Is the POWER indicator flashing?
(The unit cannot be operated when the POWER indicator is
flashing.)
• Is the LOCK indicator light on?
• Is the menu screen being displayed?
Camera number buttons cannot be used when the menu screen
is displayed.
• When OUTPUT B is selected, the cursor of the mouse is
displayed, however, the menu screen is not displayed and
cannot be set. The menus can be set only when the OUTPUT A
is selected.
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Memory)?
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