Troubleshooting; Resetting The Camera; Troubleshooting Resetting The Camera; Problems And Solutions - HP Photosmart M440 series User Manual

9

Troubleshooting

Use this section to find information on:
• Resetting the camera (see
• Possible problems and solutions (see

Resetting the camera

If your camera does not respond when you press buttons, reset the camera.
1. Turn off the camera.
2. Remove the memory card and batteries for at least 5 seconds.
3. Reinsert the batteries and close the Battery/Memory Card door.
4. Turn on the camera. On successful reset, you may be prompted to set the date and
time (see
5. Verify that the camera works without an optional memory card, turn off the camera,
then reinstall the card.
When the camera is reset, any images or video clips stored in memory are retained.

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.
NOTE: Known issues are often fixed with new releases of firmware. To optimize your
digital photography experience, periodically check the Hewlett-Packard Technical
Support website (www.hp.com/support) for updates to your camera's firmware,
software, and drivers.
How can I get professional-quality prints if I don't have a photo printer?
Use the Buy Prints Online feature on the
"Buying prints online" on page
The camera does not turn on.
• Install new or recharged batteries, ensuring that the batteries are inserted correctly
(see "Install the batteries" on page
they are rechargeable Nickel Metal Hydride (NiMH) batteries.
• Reset the camera (see
• Ensure that the memory card is the proper type (see
remove the memory card and turn on the camera; if the camera turns on, format the
memory card (see
camera still does not turn on, format the memory card using a memory card reader,
or replace the memory card.
32 Troubleshooting
"Resetting the camera" on page
"Set the date and time" on page
29).
"Resetting the camera" on page
"Install and format an optional memory card" on page
"Problems and solutions" on page
5).
Photosmart Express Menu (see
4). If you are using rechargeable batteries, ensure
32).
"Storage" on page
32)
32)
43). If so,
6). If the