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troubleshooting guide
Problem
The Blender will not operate.
Power on light flashing rapidly.
Power On Light flashing slowly.
Blender not operating but Power
On and programme button
lights on.
Programme lights flashing
Programme buttons not operating
Blender leaking from blade
assembly.
Blender seal missing from blade
unit when removed from
packaging.
Blender stops or slows during
processing.
If none of the above solve the problem see "Service & Customer Care".
Cause
No Power/Power On Light not
illuminated.
Goblet removed from power unit
without turning the speed control
to "O".
Blender not assembled correctly.
The lights will flash under the
following circumstances:-
The power unit is plugged in but the
goblet is not fitted to the power unit.
The goblet is removed from the power The power unit will not operate until
unit without turning the speed control the speed control is turned to "O"
to "O".
The blender has been left plugged in
for more than 15 minutes and has
gone into standby mode.
Goblet fitted and speed control
turned to "on" but speed or
programme not selected.
The lights will flash under the
following circumstances:-
The power unit is plugged in but
the goblet is not fitted to the power
unit.
The goblet is removed from the power Turn the speed control to "O" and
unit without turning the speed control reselected a speed.
to "O".
Programme buttons will not operate
unless the speed control is turned to
the "on" position first.
Seal missing.
Seal incorrectly fitted.
Seal damaged.
The seal is packed pre-fitted to
the blade unit.
Overload protection operated.
Blender overloaded or overheated
during operation.
Maximum capacity exceeded.
9
Solution
Check blender plugged in.
The power unit will not operate until
the speed control is turned to "on"
and a speed is reselected.
Check blade unit is fully tightened to
the goblet.
Fit the goblet.
and a speed is reselected.
Turn the speed control on and then
off or press a program button to
reset.
Either select a speed manually or
press one of the programme buttons.
Fit the goblet.
Turn the speed control to "on" and
select the required programme.
Check seal is fitted correctly and not
damaged. To obtain a replacement
seal see "service & customer care".
Unscrew goblet and check that seal
is fitted to blade unit.
To obtain a replacement seal see
"service & customer care".
Switch off, unplug for 5 seconds.
Then plug back in. If blender does
not operate then leave to cool for
15 minutes before plugging back in.
Refer to the speed chart for
maximum capacities to process.
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