HP 715 User Manual page 63

Problem
My image is
too bright.
When I
connect the
camera to my
computer, the
software says
it can't find
the camera.
The computer
does not
recognize the
camera and
the automatic
image unload
does not
start.
Troubleshooting
Possible cause
The flash provided
too much light.
A natural or artificial
source other than
the flash provided
too much light.
You were too close
to the subject to use
the flash.
The camera is
turned off.
The USB cable is
not connected
correctly.
The camera is
connected to the
computer through a
USB hub and your
USB hub is not
compatible with the
camera.
The camera needs
to be reset.
The camera is not
configured correctly
for the type of
computer you have.
Your Macintosh
computer has an
older version of OS
8.6, which does not
support USB mass
storage.
Solution
Change the flash setting to
FLASH or FLASH
Try taking the picture from a different
angle. Avoid pointing the camera directly
toward a bright light or reflective surface
on a sunny day. If there is light behind
your subject, use the
setting.
Move back from the subject or set the
flash to FLASH OFF
picture again.
Slide the
the camera.
Make sure that the USB cable is firmly
connected at both ends.
Connect the camera directly to a USB
port on the computer.
Turn the camera off and then on again.
Open the Setup menu on the image
display and check the USB setting:
• If you are using a Windows
computer, make sure the USB
setting is set to SIDC.
• If you are using a Macintosh
computer, make sure the USB
setting is set to MSDC.
Go to the Support section of
www.apple.com and download the USB
Mass Storage Support (version 1.3.5)
update.
AUTO
OFF.
FLASH ON
and take the
switch to turn on
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