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Troubleshooting - NewAir AI-100 Series Owner's Manual

Newair ai-100 series portable ice maker
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TROUBLESHOOTING

Problem
The "ADD WATER"
indicator light is on.
The "ICE" indicator light
is on.
The "ADD WATER" and
"ICE" lights are both
flashing.
The ice making cycle
appears to be normal
but no ice is being
produced.
The ice cubes are too
small.
The ice has a "plastic"
taste.
9
Possible Cause
There is not enough
water in the tank.
The ice basket is full.
The ice shovel may be
incorrectly positioned.
Ice may be blocking the
sensor.
The refrigerant may be
leaking.
A pipe in the cooling
system may be
blocked.
The ambient
temperature or water
temperature may be
too high.
The compressor may
need to warm up.
The unit's interior may
need to be cleaned.
Love Your Home
Solution
Press the "POWER"
button to turn off the
unit. Fill the reservoir
with water. Press
"POWER" to restart.
Remove ice from the
basket.
Make sure the ice shovel
is properly positioned.
Remove any ice that may
be blocking the sensor.
Consult a qualified
technician.
Consult a qualified
technician.
Select large sized ice
cubes by pressing the
"SELECT" button.
If this is the first time the
unit is being used, allow
the ice maker to cycle a
few times. This should
result in larger cubes.
Add a tablespoon of
lemon juice or vinegar to
a full tank of water and
allow the ice maker to
cycle a few times.

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