HP LTO-3 960 Quickspecs page 13

Full-height tape drives
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QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
HP Support Plus 24
HP Proactive Essentials 9x5, 10 SW Incidents
HP Proactive Essentials 9x5, 25 SW Incidents
HP Proactive Essentials 9x5 Unlimited
HP Proactive Essentials 24x7, 25 SW
Incidents
HP Proactive Essentials 24x7, 50 SW
Incidents
HP Proactive Essentials 24x7 Unlimited
HP Proactive 24
HP Critical
*Both Proactive 24 & Critical Service only relate to 'reactive elements'. 'Proactive elements' are available on
time & materials basis. (SW is supported separately per package).
To find HP Care Pack Services available via HP authorized commercial resellers, visit
http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=ELNL
Important Notice for Tape
Important Notice for Tape
Important Notice for Tape
Important Notice for Tape
Drives Installed in a 1U or
Drives Installed in a 1U or
Drives Installed in a 1U or
Drives Installed in a 1U or
3U Rack Mount Kit
3U Rack Mount Kit
3U Rack Mount Kit
3U Rack Mount Kit
Important Notice for
Important Notice for
Important Notice for
Important Notice for
Internal Tape Drives
Internal Tape Drives
Internal Tape Drives
Internal Tape Drives
Installed in an HP Server
Installed in an HP Server
Installed in an HP Server
Installed in an HP Server
Important Notice for Tape
Important Notice for Tape
Important Notice for Tape
Important Notice for Tape
Drive Modules Installed in
Drive Modules Installed in
Drive Modules Installed in
Drive Modules Installed in
an HP Tape Array
an HP Tape Array
an HP Tape Array
an HP Tape Array
Service*
Service*
NOTE: These Care Packs do not apply to Tape Drives mounted in a 1U or 3U Rack Mount Kit. The HP
NOTE:
NOTE:
NOTE:
Rack Mount Kit Care Pack covers the all possible configurations of Tape Drives. Hence the Care Packs
for 1U & 3U Rack Mount Kit covers all encumberant drives.
Please follow the following url for the correct Care Pack Services and descriptions.
http://h18000.www1.hp.com/products/quickspecs/10854_div/10854_div.pdf
NOTE:
NOTE: These Care Packs do not apply to Internal Tape Drives because they do not have Care Packs
NOTE:
NOTE:
associated with them if they are mounted in an HP Server. Hence the Care Packs for the HP Server
covers all encumberant drives.
Please follow the following url for the correct Care Pack Services and descriptions.
For ProLiant use:
http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html
For BCS use:
http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html
NOTE: These Care Packs do not apply to Tape Drives mounted in an HP Tape Array because they do
NOTE:
NOTE:
NOTE:
not have Care Packs associated with them. Hence the Care Packs for the HP Tape Array covers all
encumberant drives.
Please follow the following url for the correct Care Pack Services and descriptions.
http://h18000.www1.hp.com/products/quickspecs/11878_div/11878_div.pdf
DA - 11739
Worldwide — Version 31 — January 25, 2008
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
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