Chapter 4
Troubleshooting
Table 4-1
Message
type
Association
status
Operational
Error/warning
Failure
Firmware
upgrade
Checking Basic Settings
Mismatched basic settings are the most common causes of lost connectivity with wireless clients. If the
access point does not communicate with client devices, check the following settings.
SSID
Wireless clients attempting to associate with the access point must use the same SSID as the access point.
The default SSID is tsunami.
WEP Keys
The WEP key you use to transmit data must be set up exactly the same on your access point and any
wireless devices with which it associates. For example, if you set WEP Key 3 on your wireless LAN
adapter to 0987654321 and select it as the transmit key, you must also set WEP Key 3 on the access point
to exactly the same value. The access point does not need to use Key 3 as its transmit key, however.
Refer to the "Security" section in Chapter 3 of the Cisco Aironet Access Point Software Configuration
Guide for instructions on setting the access point's WEP keys.
OL-0738-02
Top Panel Indicator Signals
Ethernet
Status
indicator
indicator
–
Steady
green
–
Blinking
green
–
Steady
green
Blinking
Steady
green
green
–
Steady
green
Blinking
Steady
amber
green
Blinking red –
–
Blinking
amber
Steady red
Steady red
–
Steady red
Radio
Meaning
indicator
–
At least one wireless client device is
associated with the unit.
–
No client devices are associated; check the
unit's SSID and WEP settings.
Blinking
Transmitting/receiving radio packets
green
–
Transmitting/receiving packets.
Blinking
Maximum retries or buffer full occurred on
amber
the radio.
–
Transmit/receive errors.
–
Ethernet cable is disconnected (340 series
only).
–
General warning
Steady red
Firmware failure; disconnect power from
the unit and reapply power.
–
Unit is loading new firmware.
Cisco Aironet Access Point Hardware Installation Guide
Checking Basic Settings
4-3