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Great Britain & Ireland - Guarantee/Customer Service - Zanussi ZCV621 User Manual

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Packaging material
The packaging material is environmentally-
friendly and recyclable. Plastic parts are marked
with international abbreviations such as PE, PS,
GREAT BRITAIN & IRELAND - Guarantee/Customer Service
GB
IE
Standard guarantee conditions:
We, Electrolux, undertake that if within 12
months of the date of the purchase this Electro-
lux appliance or any part thereof is proved to be
defective by reason only of faulty workmanship
or materials, we will, at our option repair or re-
place the same FREE OF CHARGE for labour,
materials or carriage on condition that:
• Appliance has been correctly installed and
used only on the electricity supply stated on
the rating plate.
• Appliance has been used for normal domes-
tic purposes only, in accordance with manu-
facturer's instructions.
• Appliance hasn't been serviced, maintained,
repaired, taken apart or tampered with by
person not authorised by us.
• Electrolux Service Force Centre must under-
take all service work under this guarantee
• Any appliance or defective part replaced
shall become the Company's property.
• This guarantee is in addition to your statutory
and other legal rights.
Exclusions
• Damage, calls resulting from transport, im-
proper use, neglect, light bulbs, removable
parts of glass, plastic.
• Costs for calls to put right appliance which is
improperly installed, calls to appliances out-
side United Kingdom.
• Appliances found to be in use within a com-
mercial environment, plus those which are
subject to rental agreements.
• Products of Electrolux manufacturer that are
not marketed by Electrolux
Service and Spare Parts.Please contact your
local Service Force Centre: 08445 616
18
etc. Dispose of the packaging material in the
containers provided for this purpose at your lo-
cal waste management facility.
616(Call will be routed to Service Force Centre
covering your postcode area). For address of
local Service Force Centre and further informa-
tion, please visit: www.serviceforce.co.uk
Before calling out an engineer, please ensure
you have read the details under the heading
"What to do if... / Troubleshooting". When you
contact the Service Force Centre you will need
to give the following details: Your name, ad-
dress and postcode, your telephone number,
clear concise details of the fault, model and se-
rial number of the appliance (found on the rat-
ing plate), the purchase date. Please note a val-
id purchase receipt or guarantee documenta-
tion is required for in guarantee service calls.
Customer Care.Please contact our Customer
Care Department: Electrolux Major Appliances,
Addington Way, Luton, Bedfordshire, LU4
9QQ or visit our website at www.electro-
lux.co.uk
Customer
Tel: (Calls may be recorded for
Care De-
partment,
Electrolux
08445 613 613
AEG-Elec-
08445 611 611
trolux
Zanussi-
08445 612 612
Electrolux
For Customer Service in The Republic of
Ireland please contact us at the address
below:
Electrolux Group (Irl) Ltd, Long Mile Road,
Dublin 12, Republic of Ireland
Tel: +353 (0)1 4090751, Email: serv-
ice.eid@electrolux.ie
training purposes)
www.zanussi.com

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