Other Information; Troubleshooting - Samsung TC370 User Manual

Other Information

Other Information
If the product seems to have a problem, first review this list of possible problems and solution. If none of the
troubleshooting tips apply, visit www.samsung.com
Issues
Flickering and Dimming
Component Connections /
Screen Colour
Screen Brightness
Unwanted Powering Off

Troubleshooting

Solutions and Explanations
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of its energy efficient features such as the
the steps below with your remote to turn these features off or on.
→
• Energy Saving: Menu
If you find that the colour on your Samsung television's screen is not correct or black
and white, first run a Self Diagnosis
issues.
Self Diagnosis: Menu →
•
If the problem does not appear in the Picture test, make sure:
• Your connections are all consistent. For example, if you've used the AV In jack on
your product, make sure you have used the AV Out jack on your video source.
• You have connected to your devices to the correct jacks. For example, if you use
the Component jacks, labeled Pb, Pr, and Pg, to connect your product and video
source, make sure you have connected the blue Pb jack on the video source to
the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack
on the product.
If you find that the colours on your Samsung product are correct but just a little too
dark or bright, try adjusting the following settings in the Picture option in the Main
menu:
• Backlight, Contrast, Brightness, Sharpness, Colour,
"Picture" on user Menu then try adjusting options mentioned above.
If your Samsung product appears to turn off by itself, there may be an issue with either
your Timer settings or your Eco friendly
First make sure Sleep Timer
product automatically after a certain period of time has passed.
→
• Sleep Timer: Menu
If the Sleep Timer is not activated, you may have engaged the
Auto Power Off feature.
No Signal Power Off: Menu
•
• Auto Power Off: Menu
English - 69
→
System Eco Solution
on the product to make sure there are no device
Support → Self Diagnosis
No Signal Power Off
is not accidentally set. The Sleep Timer turns off the
→ →
System Time Sleep Timer
→ System → Eco Solution
→ →
System Eco Solution
Energy Saving feature. Follow
→
Energy Saving
→ Picture Test
Tint (G/R) and so on. Go in to
feature.
No Signal Power Off
→ No Signal Power Off
→
Auto Power Off
or