CITROEN Grand C4 Picasso 2011 Owner's Handbook Manual page 338

FREQUENTLY ASKED QUESTIONS
The table below groups together the answers to the most frequently asked questions concerning the video pack.
QUESTION
The player does not start.
The player does not react to pressing of the
remote control buttons.
Image or sound interference while playing
a DVD. The image remains frozen during
play.
The player does not play the disc inserted.
When a DVD/VCD/SVCD is played,
the image is of poor quality.
No image is displayed on the monitor.
There is no sound in the audio headphones. -
The start-up screen does not appear
following ejection of the disc.
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- Check the vehicle's fuses.
- The remote control batteries are fl at. Replace them.
- The remote control sensor is hampered by objects or is dirty. Remove all objects on the remote control
receiver or clean the surface using a damp cloth.
- The video pack has overheated. Let it cool for a few minutes.
The player cannot read the disc. The disc may be damaged or dirty.
- The format of the disc does not correspond to the specifi cations of the player.
- If it is cold, condensation may have formed on the laser. Wait approximately 5 minutes to allow
the humidity to evaporate.
- Remove the disc.
- Using the SETUP button, adjust the brightness and insert the disc again.
- Press the SOURCE button until the image appears.
- Press the SCREEN ON/OFF button.
Increase the volume using the VOLUME +/- buttons on the remote control or using the dial on
the headphones.
- Check that the correct channel is selected on the headphones.
- Press the SOURCE button until the sound arrives.
- Replace the headphone batteries.
- Insert another disc.
- Switch the system off and then on again.
SOLUTION