Before You Call - Kenmore 970R7030 Series Use & Care Manual

Before You Call

CONCERN
AUTOMATIC ICE MAKER
Ice maker is • Ice maker is turned off.
not making
any ice.
• Refrigerator is not
connected to water line or
water valve is not open.
• The water supply line is
kinked.
• The water filter is not
seated properly.
• The water filter may be
clogged with foreign
material.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
Ice maker is • Ice maker is producing less
not making ice than you expect.
enough ice.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
Freezer ice • Ice maker wire signal arm
maker will is being held down by some
not stop package in the freezer that
making ice. has fallen against the ice
maker.
POTENTIAL CAUSE COMMON SOLUTION
• Turn on ice maker. For the freezer ice
maker, lower the wire signal arm.
• Connect the unit to the household water
supply and ensure the supply valve is
open.
• Ensure that the supply line does not kink
when the refrigerator is pushed into
place against the wall.
• Remove and reinstall the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
• If water dispenses slowly or not at all, or
if the filter is six months old or older, it
should be replaced.
• Turn off household water line valve.
Remove valve. Ensure that valve is not a
self-piercing saddle valve. Clean valve.
Replace valve if necessary.
• Freezer ice makers will produce
approximately 2.5 pounds of ice every
24 hours depending on usage conditions.
• If water dispenses slower than normal, or
if the filter is six months old or older, it
should be replaced.
• Ensure that the supply line does not kink
when the refrigerator is pushed into
place against the wall.
• Turn off household water line valve.
Remove valve. Ensure that valve is not a
self-piercing saddle valve. Clean valve.
Replace valve if necessary.
• Move the item and release wire signal
arm. Remove any ice cubes that may
have frozen together over the wire signal
arm.
35