References; Technical Assistance - Honeywell SMV 3000 User Manual

Publication
Title
SCT 3000 Smartline Configuration
Toolkit Start-up and Installation Manual
ST 3000 Smart Field Communicator
Model STS103 Operating Guide
For R400 and later:
PM/APM Smartline Transmitter
Integration Manual
If you encounter a problem with your SMV 3000 Smart Multivariable Transmitter, check to see
how your transmitter is currently configured to verify that all selections are consistent with your
application.
If the problem persists, you can call our Solutions Support Center between the hours of 8:00 am
and 4:00 pm EST Monday through Friday for direct factory technical assistance.
An engineer will discuss your problem with you. Please have your complete model number, serial
number, and software revision number on hand for reference. You can find the model and serial
numbers on the transmitter nameplates. You can also view the software version number using the
SCT or SFC.
If it is determined that a hardware problem exists, a replacement transmitter or part will be shipped
with instructions for returning the defective unit. Please do not return your transmitter without
authorization from Honeywell's Solutions Support Center or until the replacement has been
received.
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References

Publication
Number
34-ST-10-08
34-ST-11-14
PM12-410

Technical Assistance

1-800-423-9883 (U. S. only)
OR
1-215-641-3410
FAX: 1-215-641-3400
SMV 3000 Transmitter User's Manual
Binder
Title
Implementation/
PM/APM Optional Devices
Binder
Number
TDC 2045
1/99