Off-Hook Monitoring; Off-Hook Signaling - Panasonic DBS-576 Technical Manual

SSD Index
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• Lets users look up a phone number by name, and have the phone dial it
automatically.
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• Executive suites, doctors offices, travel agencies
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With Off-Hook Monitoring, a call can be conducted through the handset and on-speaker at the
same time. After lifting the handset and placing/answering a call, the user can press the ON/OFF
key to "share" the call on-speaker. The outside party can be heard both in the handset receiver
and through the speaker. But the outside party can hear the user only if he/she is talking into the
handset. (The spf microphone in the phone's speaker won't transmit.) NOTE: This feature isn't
available during Headset Mode.
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• Others nearby (such as Supervisors) can listen in on a call without conferencing-in.
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This applies to calls with multiple-line appearances (those calls that ring on multiple phones). Off-
Hook Signaling sends a tone to a busy extension to indicate that another CO call has arrived.
Off-Hook Signaling applies to direct calls, Automatic Camp-Ons, and Manual Camp-Ons.
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• The user (especially the Attendant) knows when a second or third call is ringing in.
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This is a type of barge-in that doesn't include the outside party. A station user calls a busy
extension and wants to break in. So he/she dials a code, and tells the busy extension of the
important message. The busy extension user can (if desired) press a preprogrammed OHVA key
to mute conversation to the outside party, and connect to the user who's trying to relay the
message. In the meantime, the outside party doesn't hear what's going on behind-the-scenes. To
resume normal conversation with the outside party (and disconnect from the extension that
broke in), press the OHVA key again.
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• Allows more flexibility for users who want to be alerted that there are other calls or
important messages waiting, without putting the outside caller on hold.
• Confidentiality.
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• Boss/Secretary relationship
• Any office environment
Chapter 4 - Station Features


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