Call Park - Panasonic DBS-576 Technical Manual

All types can be set or cancelled manually by the phone user (you can allow/disallow this ability
for groups of users in programming). Most types can also be programmed on a permanent basis.
The user can also clear the phone of all of its Call Forward and DND settings with a single code.
Users can also set/clear Call Forward settings on other extensions from their own phones. (This
can all be allowed/disallowed in programming.) The DBS 576 also provides timers in
programming for ringing duration before and after call forwarding.
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• Provides a way to pick up calls for absent personnel who are not part of a call
coverage group.
• Allows for integration of Voice Mail systems.
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• Sales, marketing, customer service, etc.
• Companies using Automated Attendant and/or Voice Mail
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This feature is often used with Paging. It's a type of transfer that doesn't involve the phone
ringing; you simply "move" the call to another location. There are three types of Call Park:


System Park. Also known as Park Orbit or "Floating" Park. Users can park the call to an
orbit (ie., Virtual port), and page the person to pick up the call from any extension by dialing
a Park Pickup code and the orbit number.


Remote Park. The call can be parked onto another (physical) extension, when the user
wants to walk over to another desk and conduct the call from there.


Station Park. The call can be parked on a user's phone, and retrieved from another phone.
If the parked call isn't picked up within a programmable timeout, it will return to (begin ringing) the
original extension again.
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• Better call handling capabilities.
• When a party cannot be reached at his/her phone, a user can "park" the call and
page the party to pick up the call.
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Phone users can pick up calls ringing on another (single) extension, other (multiple-ringing)
extensions, in an Extension Group, on a specific trunk, or in an MCO Trunk Group. Almost any
type of call can be picked up, including DID/DISA calls, network calls, and voice intercom calls.
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• Allows phone users to pick up calls, no matter where they're ringing, without leaving
their workstations.
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• Customers who need call coverage for unattended stations
• Organizations with department structure
• Customers who presently have a key system (1A2) operating behind a PABX to
provide group pick-up capability
Chapter 4 - Station Features


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