Troubleshooting - Whirlpool WDAB600XWX Use & Care Manual

Water cooler
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First try the solutions suggested here and possibly avoid the cost of a service call...
Cooler does not heat or chill water
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker.
Is the Power button selected?
Check to see if the green light is on.
Is the Hot water button selected (on models B10P
and D25)?
Check to see if the switch on the back of the water cooler is
in the "1" position.
Water cooler leaks
WARNING
Excessive Weight Hazard
Use two or more people to move and install bottles.
Failure to do so can result in back or other injury.
Is the water bottle cracked?
A crack in the water bottle may be invisible to the naked eye.
Replace bottle.
Is the drain plug installed and tightened?
Check drain plug and tighten. See "Cleaning."
10

TROUBLESHOOTING

Water is not cold enough
Is the cold temperature set at the correct temperature?
The cold water temperature select is located on the front of
the water cooler. Water should be 41°F to 50°F (5°C to 10°C)*.
Lower the water temperature (on model D45) by sliding the
adjustable temperature control to the right. See "Adjustable
Temperature Control" in the "Water Dispensers" section.
No water comes out of cooler
The reservoir may be empty.
Ice may have built up inside the reservoir.
Ice can build up when the temperature of the air surrounding
the water cooler is cold. Raise the water temperature (on
model D45) by sliding the control to the left. See "Adjustable
Temperature Control" in the "Water Dispensers" section.
Water cooler is noisy
The water cooler is equipped with a refrigeration system. It is,
therefore, normal to hear a refrigerator-like vibrating sound as
part of the operating cycle. For hot water models, it is also
normal to hear boiling sounds at regular intervals.
Water is not hot enough
The hot water temperature is adjustable from 140°F to
195.8°F (60°C to 91°C). Water takes several minutes to heat;
if the water is still not hot after several minutes, call customer
service. See "Assistance or Service."
No water flows from the hot water tap
Are air bubbles keeping the water heater from filling up?
Use two or more people to move and install bottles.
Failure to do so can result in back or other injury.
Remove the water bottle and check the reservoir water level.
There should be 1" (2.5 cm) of water above the baffle. If this is
not the case, insert a full bottle onto the cooler and check
again. If the water level is adequate, reinstall the bottle.
Place a container under the hot water tap and turn on the tap
to let trapped air out. This process may take up to 1 minute.
*
Tested in environmental chambers at 77°F (25°C).
WARNING
Excessive Weight Hazard

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