Warranty Assistance - Honda FL6555 Operator's Manual

WARRANTY SERVICE
WARRANTY SERVICE
OWNER SATISFACTION
Your satisfaction and good will are important to your dealer and to us. All Honda warranty
details are explained in the Distributor's Limited Warranty. Normally any problems concerning
the product will be handled by your dealer's service department. If you have a warranty problem
that has not been handled to your satisfaction, we suggest you take the following action:
Discuss your problem with a member of the dealership management. Often complaints can
be quickly resolved at that level. If the problem has already been reviewed with the Service
Manager, contact the owner of the dealership or the General Manager.
If your problem still has not been resolved to your satisfaction, contact the Power Equipment
Customer Service Department of American Honda Motor Co., Inc.
American Honda Motor Co., Inc.
Power Equipment Customer Service Department
Duluth, Georgia 30136-9421
Telephone: (404) 497-6400
We will need the following information to assist you:
- Your name, address, and telephone number
- Product model and serial number
- Date of purchase
- Dealer name and address
- Nature of problem
After reviewing all the facts involved, you will be advised of what action can be taken. Please.
bear in mind that your problem will likely be resolved at the dealership, using the dealer's
facilities, equipment, and personnel, so it is very important that your initial contact be with the
dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and American
Honda Motor Co., Inc. We want to assist you in every way possible to assure your satisfaction
with your purchase.
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