Distributor/Dealer Locator Information; Customer Service; Information - Honda GVX340 Owner's Manual

Honda gasoline or lpg fueled engines owner's manual
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Warranty Coverage:
Honda power equipment engines manufactured after January 1, 1995 and sold in the State
of California, and U.S. EPA certified engines manufactured on or after September 1, 1996
and sold in all of the United States, are covered by this warranty for a period of two years
from the date of delivery to the original retail purchaser. This warranty is transferable to
each subsequent purchaser for the duration of the warranty period.
Warranty repairs will be made without charge for diagnosis, parts or labor. All defective
parts replaced under this warranty become the property of American Honda Motor Co., Inc.
A list of warranted parts is on the reverse side of this warranty statement. Normal
maintenance items, such as spark plugs and filters, that are on the warranted parts list are
warranted up to their required replacement interval only.
American Honda Motor Co., Inc. is also liable for damages to other engine components
caused by a failure of any warranted part during the warranty period.
Only Honda approved replacement parts may be used in the performance of any warranty
repairs and must be provided without charge to the owner. The use of replacement parts
not equivalent to the original parts may impair the effectiveness of your engine emission
control system. If such a replacement part is used in the repair or maintenance of your
engine, and an authorized Honda dealer determines it is defective or causes a failure of a
warranted part, your claim for repair of your engine may be denied. If the part in question is
not related to the reason your engine requires repair, your claim will not be denied.
To Obtain Warranty Service:
You must take your Honda Power Equipment engine or the product on which it is installed,
along with your warranty registration card or other proof of original purchase date, at your
expense, to any Honda Power Equipment dealer who is authorized by American Honda
Motor Co., Inc. to sell and service that Honda product during his normal business hours.
Claims for repair or adjustment found to be caused solely by defects in material or
workmanship will not be denied because the engine was not properly maintained and
used.
If you are unable to obtain warranty service, or are dissatisfied with the warranty service
you received, contact the owner of the dealership involved. Normally this should resolve
your problem. However, if you require further assistance, write or call the Power Equipment
Customer Relations Department of American Honda Motor Co., Inc.
Exclusions:
FAILURES OTHER THAN THOSE RESULTING FROM DEFECTS IN MATERIAL OR
WORKMANSHIP ARE NOT COVERED BY THIS WARRANTY. THIS WARRANTY DOES
NOT EXTEND TO EMISSION CONTROL SYSTEMS OR PARTS WHICH ARE
AFFECTED OR DAMAGED BY OWNER ABUSE, NEGLECT, IMPROPER
MAINTENANCE, MISUSE, MISFUELING, IMPROPER STORAGE, ACCIDENT AND/OR
COLLISION, THE INCORPORATION OF, OR ANY USE OF, ANY ADD-ON OR MODIFIED
PARTS, UNSUITABLE ATTACHMENTS, OR THE UNAUTHORIZED ALTERATION OF
ANY PART.
THIS WARRANTY DOES NOT COVER REPLACEMENT OF EXPENDABLE
MAINTENANCE ITEMS MADE IN CONNECTION WITH REQUIRED MAINTENANCE
SERVICES AFTER THE ITEM'S FIRST SCHEDULED REPLACEMENT AS LISTED IN
THE MAINTENANCE SECTION OF THE PRODUCT OWNER'S MANUAL, SUCH AS:
SPARK PLUGS AND FILTERS.
Disclaimer of Consequential Damage and Limitation of Implied Warranties:
AMERICAN HONDA MOTOR CO., INC. DISCLAIMS ANY RESPONSIBILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES SUCH AS LOSS OF TIME OR THE USE
OF THE POWER EQUIPMENT, OR ANY COMMERCIAL LOSS DUE TO THE FAILURE
OF THE EQUIPMENT; AND ANY IMPLIED WARRANTIES ARE LIMITED TO THE
DURATION OF THIS WRITTEN WARRANTY. THIS WARRANTY IS APPLICABLE ONLY
WHERE THE CALIFORNIA OR U.S. EPA EMISSION CONTROL SYSTEM WARRANTY
REGULATION IS IN EFFECT.
Emission Control System Warranty Parts:
SYSTEMS COVERED
PARTS
BY THIS WARRANTY:
DESCRIPTION:
Fuel Metering
Carburetor assembly, Fuel injection pump,
Fuel injection nozzle, Fuel regulator
Exhaust
Catalyst
Air Induction
Air filter housing, Air filter element*,
Crankcase breather tube
Ignition
Flywheel magneto, Ignition pulse
generator, Ignition coil assembly, Ignition
control module, Spark plug cap, Spark
plug*
Miscellaneous Parts
Tubing, fittings, seals, gaskets, and clamps
associated with these listed systems.
* Covered up to the first required replacement only.
See the Maintenance Schedule on page 4.

Distributor/Dealer Locator Information

To find an Authorized Honda Engine Distributor/Dealer anywhere in
the United States:
Call (800) 426-7701
or visit our website: www.honda-engines.com
Warranty Service Information
Servicing dealership personnel are trained professionals. They should
be able to answer any questions you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management. The Service Manager,
General Manager, or Owner can help. Almost all problems are solved
in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area. You can find their name, address, and phone number using the
dealer/distributor locator on our website at (www.honda-engines.com)
or by calling 1-800-426-7701.
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Power Equipment Customer
Relations Office. You can write to:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Service Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, M-F, 8:30 am - 6:00 pm EST
When you write or call, please give us this information:
• Equipment manufacturer’s name and model number that the
engine is mounted on
• Engine model, serial number, and type (see page 8)
• Name of dealer who sold the engine to you
• Name, address, and contact person of dealer who services your
engine
• Name of Distributor you contacted and the contact person
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
Page 12

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