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Your satisfaction and goodwill are important to your dealer and to us. All Honda
warranty details are explained in the Distributor's Limited Warranty. Normally,
any problems concerning the product will be handled by your dealer's service
department. If you have a warranty problem that has not been handled to your
satisfaction, we suggest you take the following action:
Discuss your problem with a member of dealership management. Often complaints
can be quickly resolved at that level. If the problem has already been reviewed
with the Service Manager, contact the owner of the dealership or the General Manager.
If your problem still has not been resolved to your satisfaction, contact the
Power Equipment Customer Service Department of American Honda Motor Co., Inc:
American Honda Motor Co., Inc.
Power Equipment Customer Service Department
P.0. BOX 100021
Duluth, Georgia 301 36-9421
Telephone: (404) 497-6400
We will need the following in order to assist you:
• Your name, address and telephone number
• Product model and serial number
• Date of purchase
• Dealer name and address
• Nature of the problem
After reviewing all the facts involved, you will be advised of what action can be
taken. Please bear in mind that your problem will likely be resolved at the
dealership, using the dealer's facilities, equipment and personnel, so it is very
important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and
American Honda Motor Company. We want to assist you in every way possible to assure
your satisfaction with your purchase.
For future reference, record your unit's serial number and date of purchase in the
spaces below. Refer to this information when ordering parts and when making technical
or warranty inquiries.
Serial Number:
Date of Purchase:
WARRANTY SERVICE
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