Section 6: Troubleshooting - NewAir AI-120S Owner's Manual

SECTION 6: TROUBLESHOOTING
Problem:
The "ADD WATER" indicator
light is on.
The "ICE FULL" indicator is on.
The ice cubes stick together.
There are ice cubes inside the
machine, but the ice maker
won't dispense ice cubes.
The ice making cycle is starting
but no ice is being made.
Possible Cause(s):
There is not enough water in the
water reservoir.
There is too much ice in the
machine.
The ice cycle is taking too long.
The water temperature in the
inner tank is too cold.
The clear viewing window is
open.
The moving ice shaft is blocked.
Either the ambient temperature
or the water temperature in the
inner tank is too high.
The refrigerant is leaking.
The pipe in the cooling system is
blocked.
Solution(s):
Turn off the ice maker, fill it
water and press the "POWER"
button again to restart the unit.
Remove ice from the ice basket.
Turn off the ice maker and
restart it once the ice melts.
Select small size ice cubes for the
next cycle.
Change the water in the inner
tank. For best results, use water
that is between 45°F-90°F.
Close the clear viewing window.
Release the ice dispensing lever
for 3 seconds, and then try
pushing it again.
Move the ice maker to an area
with an ambient temperature
under 90°F and pour cooler
water into the tank.
Consult a technician.
Consult a technician.