Troubleshooting Tips - Chill Station Water and Beverage Dispenser User Manual

Troubleshooting Tips
Problem Possible Cause
Beverages are not Refrigeration switch is off.
cold
Chill Station was just started.
High usage in a short period of time.
Water temperature adjustment screw
turned down.
Air flow blocked at back of cabinet.
Beverage does Water bottle is empty.
not dispense
Syrup cartridge is empty.
Power cord is unplugged.
Red pump switch is off.
Syrup mixing valve is closed.
Fuse is blown or circuit breaker is tripped. Replace the fuse or reset the circuit
O‐ring in syrup cartridge tray is damaged. Call1–888–ALS–SODA for support.
O‐ring in syrup cartridge tray is not
properly lubricated.
Cartridge cap is damaged or flawed.
Water does not Water tank and line need to be cleaned.
taste fresh
Water is not fresh or contaminated.
Beverages do not Water tank, water line, syrup tank and
taste fresh syrup lines need to be cleaned.
Syrup cartridge is beyond its expiration
date.
Beverages taste Syrup mixing valve not set properly.
too strong or too
weak
Syrup cartridge is empty.
Syrup cartridge not seated properly.
Corrective Action
Move refrigeration switch to the On
position.
Wait one hour for refrigeration unit
to chill water.
Wait for refrigeration unit to chill
fresh water entering water tank.
Adjust water temperature
adjustment screw.
Ensure 2 inches of unrestricted
clearance is provided at the back of
the cabinet.
Replace water bottle.
Replace syrup cartridge.
Plug power cord in.
Move red pump switch to the On
position.
Rotate syrup mixing valve clockwise
and follow beverage taste adjustment
procedure.
breaker.
Apply a thin film of food‐grade
sanitary lubricate such as Haynes
Lubri‐Film to the O‐ring.
Apply a thin film of food‐grade
sanitary lubricate such as Haynes
Lubri‐Film to the O‐ring.
See the cleaning section in this user
guide.
Sanitize water tank and ensure
bottled water is clean and fresh.
See the cleaning section in this user
guide.
Replace syrup cartridge with fresh
cartridge.
Adjust syrup mixing valves to achieve
the desired taste.
Replace syrup cartridge.
Reinstall syrup cartridge following
instructions in this user guide.
17