• If you use a Unicable system, make sure you assigned a
unique user band number to the satellite receiver in the
Unicable settings. It might be that another satellite receiver is
using the same user band number.
Some satellite channels seem to have disappeared from the
If some channels seem to be gone or displaced, the
broadcaster might have changed the transponder location of
these channels. To restore the channel positions in the
channel list, you can try an update of the channel package.
I cannot remove a satellite
• Subscription packages do not allow removing a satellite. To
remove the satellite, you have to do a complete installation
again and select another package.
Sometimes the reception is poor
• Check if the satellite dish is solidly mounted. Strong winds
can move the dish.
• Snow and rain can degrade the reception.
Satellite channels / Satellite installation