Troubleshooting - Panasonic WJ-ND300 Setup Instructions

Network disk recorder
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Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
Symptom
Cannot access from the
browser.
Cause/solution
• Is the Ethernet cable firmly connected to the 10/100
BASE-T port? Confirm the cable is firmly connected.
• Is the connection indicator of the 10/100BASE-T port
lit? When it is not lit, connection to a LAN is not estab-
lished or a network is not working correctly. Confirm
that the connection indicator of the 10/100BASE-T
port is lit. Refer to a system administrator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is reply from this unit, the connection is nor-
mal.
If not, check the settings of the IP address and the
subnet mask.
• Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Are there contradictions between the address and the
network subnet to be accessed?
Or is "Use Proxy Server" for the settings of the brows-
er checked?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don't Use Proxy For
These Addresses" box is recommended.
Reference
pages
63
63
63
95

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