First try the solutions suggested here and possibly avoid the cost of a service
Air purifier will not run
Check the following:
Is the air purifier turned on?
Is the 2 prong power cord plugged into a
Before calling for assistance or service,
please check "Troubleshooting." It may save
you the cost of a service call. If you still need
help, follow the instructions below.
Call the Customer Service Center toll free:
Our consultants provide assistance
Features and specifications on our full
line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance
(Spanish speaking, hearing impaired,
limited vision, etc.).
Referrals to local dealers, repair parts
distributors and service companies.
Designated service technicians are
trained to fulfill the product warranty and
provide after-warranty service,
anywhere in the United States and
Replacement filters may be ordered by calling our Customer Service Center at
You may also visit our website www.whirlpoolairpurifiers.com.
NOTE: This information is also located on the HEPA filter for your convenience.
Air Purifier Model
ASSISTANCE OR SERVICE
In the U.S.A. and Canada
HEPA Filter Replacement Part
1183900 (2 required)
Has a household fuse blown, or has a
circuit breaker tripped? Replace the fuse
or reset the circuit breaker. If the
problem continues, call an electrician.
Was a regular fuse used? Use a time-
delay fuse or time-delay circuit breaker.
When calling, please know the purchase
date and the complete model and serial
number of your appliance. This information
will help us to better respond to your
To locate the designated service
company in your area, you can also look
in your telephone directory Yellow
For further assistance
If you need further assistance, you can write
to Master Brands HK Limited with any
questions or concerns at:
Master Brands HK Limited
c/o CCRG Teleservices
4240 Ridge Lea Road, Suite 29
Amherst, NY 14226
Please include a daytime phone number in