Troubleshooting - RCA DBA936 User Manual

Troubleshooting

Player does not work
• Unplug the AC power adapter, wait at least ten seconds, then plug it back in.
• Ensure the AC adapter is securely inserted into the unit's power jack and an AC outlet. The unit's GREEN
power indicator should turn on within ten seconds of the Player's AC Adapter being plugged in.
• See troubleshooting tips below.
The wireless mouse does not work properly
Check the following:
• The batteries are inserted correctly.
• The batteries are fresh.
• Ensure the mouse is switched to ON.
The Player has a poor or intermittent connection to the Wi-Fi access point (eg wireless router)
• The wireless communication may be interrupted from household devices that are using radio frequencies.
Move the unit away from them.
• The Access Point is located too far from the unit.
My Wi-Fi network is not displayed on the "Network List"
• The access point or wireless LAN router may not broadcast its SSID.
- Manually enter your access point's SSID by ADD NETWORK in the Settings Menu of the unit.
- Or set your access point to broadcast its SSID.
• Your Wi-Fi network may not be set to the frequency range or range of channels that this unit can support.
Try adjusting the frequency range and/or channel of your network.
Player doesn't display video on my TV screen
• Select the appropriate video input mode on the TV so the picture from the unit appears on the TV screen.
• Make sure your HDMI cable or RCA cable is securely inserted in both the unit and your TV.
• Your TV may not support the resolution you have set on the unit Change the resolution to match your
TV's resolution.
• The unit's HDMI OUT cable is not securely connected to your unit or your TV.
The picture noise appears "noisy" or degraded
• The unit may be set to a HDMI resolution that's higher than your TV's. Change the resolution to match
your TV's resolution.
The Player has "frozen" or stopped working
• To reset the unit, unplug the AC power adapter, wait at least ten seconds, and then plug it back in.
• Make sure your mouse is functioning properly.
My Player seems to shut down by itself, is there a problem?
• No,in order to save you power,the unit will shut down after prolonged periods on inactivity - don't worry,
it won't shut down while you're using it."
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